KSA E-Commerce Logistics and Warehouse Market Outlook to 2026F

Driven by Growth in Online Shoppers along with Introduction of New Age Technologies by Logistics Players

Region:Middle East

Author(s):Kshitiz Pratik and Pallavi Gupta

Product Code:KR1268

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Published on

December 2022

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Table of Content

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About the Report

About the Report

The report titled “KSA E-Commerce Logistics and Warehouse Market Outlook to 2026F- Driven by Growth in Online Shoppers along with Introduction of New Age Technologies by Logistics Playersprovides a comprehensive analysis of the potential of e-commerce and e-commerce logistics and warehouse market in KSA. The report covers various aspects including the growth of E-Commerce industry, revenue generated from E-Commerce logistics players, its segmentations viz, By Sourcing, By Delivery Period (Same Day delivery, Next day Delivery, More than 2 days), By Payment (Cash, E-wallet, Debit Card, Credit Card, QR Pay, Bank Transfer), Business Models, Major Trends and Development, Issues and Challenges, Technological Advancements and Competition Analysis. The report concludes with market projections for future of the industry including forecasted industry size by revenue along with analyst recommendations and key market opportunities.

KSA E-Commerce Logistics Market Overview and Size

KSA is a highly developed country in terms of internet penetration of 98% in 2021. KSA internet infrastructure, youthful, tech-savvy population and rising mobile/broadband penetration rates all point to strong potential for the country’s e-commerce market. KSA E-commerce Logistics market has been observed in its growth stages of development, thus growing year on year majorly due to improving fulfillment rate and high demand for faster delivery, coupled with increase in the number of online orders. Expansion in internet services coupled with increasing demand for online logistics services have collectively given a boost to development of E-commerce shipments industry in KSA. Updated Technology such as Live Tracking, Automation, Whatsapp Bots, AI Systems, IoT, Telematics are used by e-commerce logistics players.

KSA E-Commerce Logistics Market Segmentations

By Sourcing: Majority of shipments were sourced domestically during 2021. This can be majorly attributed towards the KSA Government's vision 2030 which aims to build KSA a more diversified economy and hence, reducing it's dependence on oil & gas.

By Area: Maximum number of e-commerce shipments are intracity. Major cities in KSA are Dammam, Mecca and Riyadh which have the highest population and demand the highest amount of intra city goods.

By Delivery Period: Majority of the E-Commerce Shipments takes 1-3 days to get delivered in KSA, majorly in cities like Mecca, Dammam and Riyadh. Customers are willing to pay extra price for sooner deliveries. Growing expectations of consumers towards fast shipping from e-retailers along with delivery of products in case for a special event, such as during festivals will lead to rise of same-day delivery option in KSA.

By Payment: Across KSA, COD and online payments contribute equally. E-payment gateways, e-wallets and contactless payment are becoming more widespread, with the KSA Government introducing initiatives for financial inclusion of the Saudi population.

KSA E-commerce Warehousing Industry Overview

The E-commerce warehousing industry is in the growing stage due to emergence of the multiple e-commerce platforms. Warehousing companies in KSA compete on the basis on Size, Location, Cost, Technology, Clientele, Additional Value-Added Services (Packaging, Sorting, Labeling, etc.)

Competitive Landscape of KSA E-Commerce Logistics Market:

The e-commerce logistics space in KSA is in Growth Stage and is moderately fragmented with the presence of 100+ organised Express Logistic delivering the E-Commerce Shipments across the country. Top 3 players namely Aramex, Naqel Express and SMSA Logistics contribute majorly to the organised market share. Companies are battling against each other to acquire and retain clients, expand geographical presence, expand service offering and improve unit economics to increase margins. Fleet size, number of orders, clientele, number of delivery centers, price, and delivery time are the key competing parameters for the e-commerce logistics providers.

KSA E-Commerce Logistics Market Future Outlook and Projections

Over the forecast period, KSA E-commerce logistics market is expected to drive up the demand because of expected surge in internet penetration, especially its exposure to the youth. Due to the COVID-19 outbreak, there has been a shift from offline sales to online sales, which is expected to ensure substantial growth in the future as well. The e-commerce logistics market in the country is expected to grow on the back of new technologies such as Automation, Blockchain, and the Internet of Things, which will be explored to increase efficiency, improve customer experience and enhance service quality.



Key Segments Covered

  • By Delivery
  • Same day
  • 1-2 days
  • 2-4 days
  • Cash
  • Others (Debit card, Credit cards, e-wallets)
  • Domestic
  • International
  • Intercity
  • Intracity
  • 3PL
  • Captive
  • By Payment
  • By Souring
  • By Area
  • By 3PL and Captive

Key Target Audience

  • 3PL Logistics Companies
  • Integrated Logistics Companies
  • E-Commerce Marketplace Platform
  • Retail Companies
  • Logistics/Supply Chain Industry Associations

Time Period Captured in the Report:-

  • Historical Period – 2018-2021
  • Forecast Period – 2021-2026

Key Topics Covered in the Report

  • KSA E-Commerce Market Overview
  • Cross Comparison- Major E-Commerce Players in KSA
  • KSA E-Commerce Logistics Market Overview
  • KSA E-Commerce Logistics Market Size
  • KSA E-Commerce Logistics Market Segmentation 2021
  • KSA E-Commerce Shipments Pricing Analysis
  • KSA E-Commerce Logistics Market Growth Drivers
  • KSA E-Commerce Logistics Market Trends & Developments
  • KSA E-Commerce Logistics Market Government Role and Initiatives
  • KSA E-Commerce Logistics Market Logistics Constraints
  • KSA E-Commerce Logistics Market SWOT Analysis
  • Competitive Landscape of KSA E-Commerce Logistics Market
  • KSA E-Commerce Logistics Market Cross Comparison
  • KSA E-Commerce Logistics Market Pricing Analysis
  • Future Market Size and Segmentations, 2021-2026F
  • Covid-19 Impact on KSA E-Commerce Logistics Market
  • Analyst Recommendations
  • Case Studies


E-Commerce Logistics Companies Covered

  • Almajdouie Logistics
  • Agility Logistics
  • Aramex
  • Naqel Express
  • LSC Logistics 

Table of Contents

Table of Contents

1. KSA E-Commerce Logistics Market: Executive Summary

2. KSA Country Profile

2.1 Country Overview of KSA

2.2 Country Demographic of KSA

2.3 Digital Population Analysis of KSA

3. KSA E-Commerce Retail Landscape

3.1 Cross Comparison across Countries

3.2 Ease of Doing Business Profile

3.3 Ecosystem- KSA Ecommerce Market

3.4 KSA E-commerce Market Overview

3.5 E-commerce Adoption Product wise in KSA

3.6 E-commerce Business Model in KSA

3.7 Comparison for Online and Offline Retail

3.8 E-commerce Customer Benefits

3.9 Growth Drivers of KSA E-commerce Industry

3.10 Government Initiatives for KSA E-commerce Industry

3.11 Challenges Faced by E-commerce Industry in KSA

3.12 Seasonal Demand for Online Shopping in KSA

4. KSA E-Commerce Logistics: Overview and Genesis

4.1 KSA E-commerce Logistics Industry Ecosystem

4.2 Timeline of Major E-Commerce Logistics Players

4.3 Industry Cycle of KSA E-Commerce Logistics Market

4.4 Operating Model  in KSA E-Commerce Market

4.5 Cost Component for KSA E-commerce Logistics Industry

4.6 KSA E-Commerce Logistics Market Size, 2017-2021

5. KSA E-Commerce Market Segmentation

5.1 Market Segmentation by Delivery (Same Day Delivery, 1-2 Day Delivery , 2-4 Day Delivery)

5.2 Market Segmentation by Domestic and International Shipments

5.3 Market Segmentation by 3PL and Captive Market Segmentation by Volumetric Weight

5.4 Market Segmentation by Mode of Payment (COD, Credit Cards, Debit Cards and E-wallets)

6. KSA E-Commerce Warehousing Overview

6.1 Overview of E-commerce Warehousing Sector in KSA

6.2 Business Cycle of Warehousing Industry in KSA

6.3 KSA Warehousing Split by End User

6.4 Major Challenges in KSA Warehousing Market

7. Competition Landscape of KSA E-Commerce Logistics Market

7.1 Competition Scenario: E-Commerce Logistics Market

7.2 Market Share of Major E-Commerce Logistics Players basis Annual Shipments

7.3 Cross Comparison of Major E-Commerce Logistics Players (Inception Year, Headquarters, Total Warehousing Size, Warehousing Details, Domestic and International Shipment, Major Clients, Employees, USP, Shipment by International and Domestic, Presence and Major Developments)

8. Industry Analysis

8.1 Overview of KSA E-commerce Logistics Sector

8.2 SWOT Analysis of KSA E-commerce Logistics Sector

8.3 Growth Drivers of KSA E-commerce Logistics Sector

8.4 Trends and Development of KSA E-commerce Logistics Sector

9. COVID-19 Impact and Analysis

9.1 COVID-19 Impact on KSA E-Commerce & E-Commerce logistics Market

10. KSA E-Commerce Logistics Future Market Size

10.1 E-Commerce Logistics Future Market Size, 2020-2025F

11. KSA E-Commerce Logistics Future Market Segmentations, 2020 and 2025F

11.1 Future Market Segmentation by Delivery (Same Day Delivery, 1-2 Day Delivery, 2-4 Day Delivery)

11.2 Future Market Segmentation by Domestic & International Shipments

11.3 Future Market Segmentation by Intercity and Intracity

11.4 Future Market Segmentation by 3PL and Captive

12. Future Technology Disruptions and Advancements

13. Market Opportunity and Analyst Recommendations

13.1 Business Framework

13.2 Customer Cohort for E-Commerce Warehousing

13.3 Customer Journey and Promotion Strategy

13.4 Recommended Push & Pull Marketing Strategies basis Customer Journey to Penetrate into the Industry

14.  KSA E-Commerce Logistics Market: Case Studies

14.1 Innovation Case Study: Fetchr

14.2 Efficient Delivery: Saee, KSA

14.3E-Commerce focused Logistics Company: Ecom Express

14.4 Prospective Opportunities: Amazon Transportation Services (ATS), India

15. KSA E-Commerce Logistics Market: Appendix

15.1 Research Methodology


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