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Global Social Robots Market

The global social robots market, valued at USD 5.6 billion, is expanding due to AI innovations and rising demand in healthcare and education sectors for personalized interactions.

Region:Global

Author(s):Rebecca

Product Code:KRAA2410

Pages:92

Published On:August 2025

About the Report

Base Year 2024

Global Social Robots Market Overview

  • The Global Social Robots Market is valued at USD 5.6 billion, based on a five-year historical analysis. This growth is primarily driven by advancements in artificial intelligence and machine learning, increasing demand for automation in healthcare, education, and customer service, and the rising acceptance of robots in daily life. The integration of social robots for personalized interaction, emotional support, and efficiency in these sectors has significantly contributed to market expansion.
  • Key players in this market include the United States, Japan, and Germany, which dominate due to their robust technological infrastructure, substantial investments in research and development, and high levels of consumer acceptance. These countries have established themselves as leaders in robotics innovation, fostering an environment conducive to the growth of social robots through active collaboration between industry and academia.
  • In 2023, the European Union implemented theArtificial Intelligence Act (Regulation (EU) 2023/1114)issued by the European Parliament and Council, which sets binding requirements for the ethical use of AI-powered social robots, especially in healthcare and education. This regulation mandates compliance with safety standards, data protection laws (including GDPR), and transparency in operation, ensuring user privacy and accountability in deployment.
Global Social Robots Market Size

Global Social Robots Market Segmentation

By Type:The market is segmented into various types of social robots, including humanoid robots, animal robots, companion robots, educational robots, healthcare robots, service robots, entertainment robots, and others.Humanoid robotsare gaining significant traction due to their advanced capabilities in natural language processing, emotion recognition, and interactive behavior, making them popular in both commercial and residential settings. The increasing demand for companion robots, particularly in elderly care, is also noteworthy, as they provide emotional support, monitor health, and assist with daily activities.

Global Social Robots Market segmentation by Type.

By End-User:The end-user segmentation includes residential, commercial, healthcare, education, hospitality, retail, government, and others. Thehealthcare sectoris currently the leading end-user of social robots, driven by the need for assistance in patient care, rehabilitation, and support for elderly populations. Residential use is also on the rise, particularly with companion robots that help alleviate loneliness and provide daily assistance among the elderly. The commercial sector leverages social robots for customer service, engagement, and operational efficiency, further propelling market growth.

Global Social Robots Market segmentation by End-User.

Global Social Robots Market Competitive Landscape

The Global Social Robots Market is characterized by a dynamic mix of regional and international players. Leading participants such as SoftBank Robotics Group Corp., Hanson Robotics Limited, UBTECH Robotics Inc., Blue Frog Robotics, Furhat Robotics AB, Embodied, Inc., Paro Robots US Inc., Wonder Workshop Inc., RoboKind, Mayfield Robotics, Agility Robotics Inc., Double Robotics Inc., Diligent Robotics Inc., PAL Robotics S.L., Apptronik Inc. contribute to innovation, geographic expansion, and service delivery in this space.

SoftBank Robotics Group Corp.

2012

Tokyo, Japan

Hanson Robotics Limited

2013

Hong Kong

UBTECH Robotics Inc.

2012

Shenzhen, China

Blue Frog Robotics

2014

Paris, France

Furhat Robotics AB

2014

Stockholm, Sweden

Company

Establishment Year

Headquarters

Global Installed Base

Revenue Growth Rate

Market Penetration Rate

Customer Retention Rate

Average Selling Price (ASP)

R&D Intensity (R&D Spend as % of Revenue)

Global Social Robots Market Industry Analysis

Growth Drivers

  • Increasing Demand for Automation:The global push for automation is evident, with the automation market projected to reach $214 billion in future. This surge is driven by industries seeking efficiency and cost reduction. In the manufacturing sector alone, automation can reduce operational costs by up to 30%. As businesses increasingly adopt social robots for tasks ranging from customer service to logistics, the demand for these technologies is expected to rise significantly, enhancing productivity and operational efficiency.
  • Advancements in AI and Machine Learning:The AI market is anticipated to grow to $190 billion in future, fueled by innovations in machine learning and natural language processing. These advancements enable social robots to perform complex tasks, such as understanding human emotions and responding appropriately. For instance, AI-driven robots can analyze customer interactions in real-time, improving service quality. This capability is crucial for sectors like retail and healthcare, where personalized interaction is increasingly valued.
  • Rising Adoption in Healthcare and Education:The healthcare sector is projected to invest $20 billion in robotics in future, with social robots playing a pivotal role in patient care and rehabilitation. In education, the use of robots for teaching is gaining traction, with a reported 40% increase in schools integrating robotics into their curricula. This trend reflects a broader recognition of the benefits of interactive learning and personalized healthcare, driving demand for social robots in these critical sectors.

Market Challenges

  • High Development Costs:The development of social robots involves significant investment, with costs often exceeding $1 million for advanced prototypes. This financial barrier can deter smaller companies from entering the market. Additionally, ongoing maintenance and updates can add to the total cost of ownership, making it challenging for businesses to justify the initial expenditure. As a result, many potential users remain hesitant to adopt these technologies despite their potential benefits.
  • Public Perception and Acceptance Issues:Public acceptance of social robots remains a significant hurdle, with studies indicating that 60% of individuals express discomfort with robots in social settings. Concerns about job displacement and the reliability of robots contribute to this skepticism. As social robots become more integrated into daily life, addressing these perceptions through education and transparent communication will be essential for fostering acceptance and encouraging widespread adoption.

Global Social Robots Market Future Outlook

The future of the social robots market appears promising, driven by technological advancements and increasing integration into various sectors. As AI and machine learning continue to evolve, robots will become more capable of complex interactions, enhancing their utility in healthcare, education, and retail. Furthermore, as public awareness grows, acceptance of social robots is likely to improve, paving the way for broader applications and innovations in human-robot collaboration, ultimately transforming how we interact with technology.

Market Opportunities

  • Expansion into Emerging Markets:Emerging markets, particularly in Asia and Africa, present significant growth opportunities for social robots. With a combined population of over 4 billion, these regions are increasingly investing in technology to enhance education and healthcare. For instance, India’s healthcare expenditure is projected to reach $372 billion in future, creating a fertile ground for social robots to assist in patient care and education.
  • Integration with IoT Technologies:The integration of social robots with IoT technologies is set to revolutionize various industries. In future, the IoT market is expected to reach $1.1 trillion, facilitating smarter environments where robots can operate more efficiently. This synergy will enable real-time data sharing and improved decision-making, enhancing the functionality of social robots in sectors like retail, where inventory management and customer interaction can be optimized.

Scope of the Report

SegmentSub-Segments
By Type

Humanoid Robots

Animal Robots

Companion Robots

Educational Robots

Healthcare Robots

Service Robots

Entertainment Robots

Others

By End-User

Residential

Commercial

Healthcare

Education

Hospitality

Retail

Government

Others

By Application

Customer Service

Therapy and Assistance

Education and Training

Entertainment

Surveillance

Companionship

Others

By Distribution Channel

Online Sales

Retail Stores

Direct Sales

Distributors

Others

By Region

North America

Europe

Asia-Pacific

Latin America

Middle East & Africa

Others

By Price Range

Low-End (Below $500)

Mid-Range ($500-$1,500)

High-End ($1,500-$5,000)

Premium (Above $5,000)

By Technology

AI-Driven

Voice Recognition

Machine Learning

Computer Vision

Natural Language Processing

Sensor Technology

Others

Key Target Audience

Investors and Venture Capitalist Firms

Government and Regulatory Bodies (e.g., Federal Trade Commission, National Institute of Standards and Technology)

Manufacturers and Producers

Distributors and Retailers

Healthcare Providers and Facilities

Non-Profit Organizations and NGOs

Technology Providers

Financial Institutions

Players Mentioned in the Report:

SoftBank Robotics Group Corp.

Hanson Robotics Limited

UBTECH Robotics Inc.

Blue Frog Robotics

Furhat Robotics AB

Embodied, Inc.

Paro Robots US Inc.

Wonder Workshop Inc.

RoboKind

Mayfield Robotics

Agility Robotics Inc.

Double Robotics Inc.

Diligent Robotics Inc.

PAL Robotics S.L.

Apptronik Inc.

Table of Contents

Market Assessment Phase

1. Executive Summary and Approach


2. Global Social Robots Market Overview

2.1 Key Insights and Strategic Recommendations

2.2 Global Social Robots Market Overview

2.3 Definition and Scope

2.4 Evolution of Market Ecosystem

2.5 Timeline of Key Regulatory Milestones

2.6 Value Chain & Stakeholder Mapping

2.7 Business Cycle Analysis

2.8 Policy & Incentive Landscape


3. Global Social Robots Market Analysis

3.1 Growth Drivers

3.1.1 Increasing Demand for Automation
3.1.2 Advancements in AI and Machine Learning
3.1.3 Rising Adoption in Healthcare and Education
3.1.4 Growing Interest in Human-Robot Interaction

3.2 Market Challenges

3.2.1 High Development Costs
3.2.2 Regulatory Hurdles
3.2.3 Public Perception and Acceptance Issues
3.2.4 Data Privacy Concerns

3.3 Market Opportunities

3.3.1 Expansion into Emerging Markets
3.3.2 Development of Customizable Solutions
3.3.3 Integration with IoT Technologies
3.3.4 Collaborations with Educational Institutions

3.4 Market Trends

3.4.1 Increasing Use of Social Robots in Retail
3.4.2 Growth of Companion Robots for Elderly Care
3.4.3 Enhanced Focus on Emotional Intelligence in Robots
3.4.4 Rise of Telepresence Robots in Remote Work

3.5 Government Regulation

3.5.1 Safety Standards for Robotics
3.5.2 Data Protection Regulations
3.5.3 Funding for Robotics Research
3.5.4 Guidelines for Human-Robot Interaction

4. SWOT Analysis


5. Stakeholder Analysis


6. Porter's Five Forces Analysis


7. Global Social Robots Market Market Size, 2019-2024

7.1 By Value

7.2 By Volume

7.3 By Average Selling Price


8. Global Social Robots Market Segmentation

8.1 By Type

8.1.1 Humanoid Robots
8.1.2 Animal Robots
8.1.3 Companion Robots
8.1.4 Educational Robots
8.1.5 Healthcare Robots
8.1.6 Service Robots
8.1.7 Entertainment Robots
8.1.8 Others

8.2 By End-User

8.2.1 Residential
8.2.2 Commercial
8.2.3 Healthcare
8.2.4 Education
8.2.5 Hospitality
8.2.6 Retail
8.2.7 Government
8.2.8 Others

8.3 By Application

8.3.1 Customer Service
8.3.2 Therapy and Assistance
8.3.3 Education and Training
8.3.4 Entertainment
8.3.5 Surveillance
8.3.6 Companionship
8.3.7 Others

8.4 By Distribution Channel

8.4.1 Online Sales
8.4.2 Retail Stores
8.4.3 Direct Sales
8.4.4 Distributors
8.4.5 Others

8.5 By Region

8.5.1 North America
8.5.2 Europe
8.5.3 Asia-Pacific
8.5.4 Latin America
8.5.5 Middle East & Africa
8.5.6 Others

8.6 By Price Range

8.6.1 Low-End (Below $500)
8.6.2 Mid-Range ($500-$1,500)
8.6.3 High-End ($1,500-$5,000)
8.6.4 Premium (Above $5,000)

8.7 By Technology

8.7.1 AI-Driven
8.7.2 Voice Recognition
8.7.3 Machine Learning
8.7.4 Computer Vision
8.7.5 Natural Language Processing
8.7.6 Sensor Technology
8.7.7 Others

9. Global Social Robots Market Competitive Analysis

9.1 Market Share of Key Players

9.2 Cross Comparison of Key Players

9.2.1 Company Name
9.2.2 Global Installed Base
9.2.3 Revenue Growth Rate
9.2.4 Market Penetration Rate
9.2.5 Customer Retention Rate
9.2.6 Average Selling Price (ASP)
9.2.7 R&D Intensity (R&D Spend as % of Revenue)
9.2.8 Product Innovation Index
9.2.9 Distribution Network Coverage
9.2.10 Brand Recognition Score
9.2.11 Customer Satisfaction Index
9.2.12 Patent Portfolio Strength

9.3 SWOT Analysis of Top Players

9.4 Pricing Analysis

9.5 Detailed Profile of Major Companies

9.5.1 SoftBank Robotics Group Corp.
9.5.2 Hanson Robotics Limited
9.5.3 UBTECH Robotics Inc.
9.5.4 Blue Frog Robotics
9.5.5 Furhat Robotics AB
9.5.6 Embodied, Inc.
9.5.7 Paro Robots US Inc.
9.5.8 Wonder Workshop Inc.
9.5.9 RoboKind
9.5.10 Mayfield Robotics
9.5.11 Agility Robotics Inc.
9.5.12 Double Robotics Inc.
9.5.13 Diligent Robotics Inc.
9.5.14 PAL Robotics S.L.
9.5.15 Apptronik Inc.

10. Global Social Robots Market End-User Analysis

10.1 Procurement Behavior of Key Ministries

10.1.1 Government Initiatives for Robotics
10.1.2 Budget Allocations for Technology
10.1.3 Collaboration with Private Sector

10.2 Corporate Spend on Infrastructure & Energy

10.2.1 Investment in Automation
10.2.2 Funding for Research and Development
10.2.3 Expenditure on Training and Development

10.3 Pain Point Analysis by End-User Category

10.3.1 Integration Challenges
10.3.2 Cost Constraints
10.3.3 Skill Gaps in Workforce

10.4 User Readiness for Adoption

10.4.1 Awareness of Social Robots
10.4.2 Training Needs
10.4.3 Perceived Benefits

10.5 Post-Deployment ROI and Use Case Expansion

10.5.1 Measurement of ROI
10.5.2 Case Studies of Successful Implementations
10.5.3 Future Use Case Development

11. Global Social Robots Market Future Size, 2025-2030

11.1 By Value

11.2 By Volume

11.3 By Average Selling Price


Go-To-Market Strategy Phase

1. Whitespace Analysis + Business Model Canvas

1.1 Market Gaps Identification

1.2 Business Model Development


2. Marketing and Positioning Recommendations

2.1 Branding Strategies

2.2 Product USPs


3. Distribution Plan

3.1 Urban Retail Strategies

3.2 Rural NGO Tie-ups


4. Channel & Pricing Gaps

4.1 Underserved Routes

4.2 Pricing Bands


5. Unmet Demand & Latent Needs

5.1 Category Gaps

5.2 Consumer Segments


6. Customer Relationship

6.1 Loyalty Programs

6.2 After-sales Service


7. Value Proposition

7.1 Sustainability

7.2 Integrated Supply Chains


8. Key Activities

8.1 Regulatory Compliance

8.2 Branding

8.3 Distribution Setup


9. Entry Strategy Evaluation

9.1 Domestic Market Entry Strategy

9.1.1 Product Mix
9.1.2 Pricing Band
9.1.3 Packaging

9.2 Export Entry Strategy

9.2.1 Target Countries
9.2.2 Compliance Roadmap

10. Entry Mode Assessment

10.1 Joint Ventures

10.2 Greenfield Investments

10.3 Mergers & Acquisitions

10.4 Distributor Model


11. Capital and Timeline Estimation

11.1 Capital Requirements

11.2 Timelines


12. Control vs Risk Trade-Off

12.1 Ownership vs Partnerships


13. Profitability Outlook

13.1 Breakeven Analysis

13.2 Long-term Sustainability


14. Potential Partner List

14.1 Distributors

14.2 Joint Ventures

14.3 Acquisition Targets


15. Execution Roadmap

15.1 Phased Plan for Market Entry

15.1.1 Market Setup
15.1.2 Market Entry
15.1.3 Growth Acceleration
15.1.4 Scale & Stabilize

15.2 Key Activities and Milestones

15.2.1 Activity Planning
15.2.2 Milestone Tracking

Research Methodology

ApproachModellingSample

Phase 1: Approach1

Desk Research

  • Analysis of industry reports from robotics associations and market research firms
  • Review of academic journals and publications on social robotics technology
  • Examination of government publications and white papers on robotics regulations

Primary Research

  • Interviews with industry experts and thought leaders in robotics
  • Surveys targeting end-users in healthcare, education, and hospitality sectors
  • Focus groups with developers and manufacturers of social robots

Validation & Triangulation

  • Cross-validation of findings through multiple data sources and expert opinions
  • Triangulation of market trends with sales data and consumer feedback
  • Sanity checks conducted through peer reviews and expert panels

Phase 2: Market Size Estimation1

Top-down Assessment

  • Estimation of market size based on global robotics spending trends
  • Segmentation by application areas such as healthcare, education, and entertainment
  • Incorporation of regional growth rates and technological advancements

Bottom-up Modeling

  • Collection of sales data from leading social robot manufacturers
  • Estimation of unit sales based on consumer adoption rates and market penetration
  • Cost analysis of production and distribution for various robot types

Forecasting & Scenario Analysis

  • Multi-variable forecasting using trends in AI, machine learning, and consumer behavior
  • Scenario analysis based on potential regulatory changes and market disruptions
  • Development of baseline, optimistic, and pessimistic market projections through 2030

Phase 3: CATI Sample Composition1

Scope Item/SegmentSample SizeTarget Respondent Profiles
Healthcare Robotics Adoption100Healthcare Administrators, Robotics Engineers
Educational Robotics Implementation80School Administrators, Curriculum Developers
Hospitality Service Robots70Hotel Managers, Service Design Specialists
Consumer Robotics Market Insights90Product Managers, Marketing Directors
Research and Development in Robotics50R&D Managers, Innovation Officers

Frequently Asked Questions

What is the current value of the Global Social Robots Market?

The Global Social Robots Market is valued at approximately USD 5.6 billion, driven by advancements in artificial intelligence, increasing automation demand in various sectors, and the growing acceptance of robots in everyday life.

What are the main drivers of growth in the social robots market?

Which countries are leading in the social robots market?

What types of social robots are available in the market?

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