Indonesia Cybersecurity and MSSP Market

Indonesia Cybersecurity and MSSP Market, valued at USD 1.4 Bn, grows with increasing cyber threats, fintech adoption, and cloud technologies, led by financial services sector.

Region:Asia

Author(s):Geetanshi

Product Code:KRAB4043

Pages:81

Published On:October 2025

About the Report

Base Year 2024

Indonesia Cybersecurity and MSSP Market Overview

  • The Indonesia Cybersecurity and MSSP Market is valued at USD 1.4 billion, based on a five-year historical analysis. This growth is primarily driven by the increasing frequency of cyber threats, the proliferation of digital payment and fintech solutions, rapid adoption of cloud technologies, and heightened awareness of data privacy regulations among businesses. The demand for robust cybersecurity solutions is further fueled by the expansion of the digital economy, rising e-commerce activity, and the need for compliance with international security standards.
  • Key cities such asJakarta, Surabaya, and Bandungdominate the market due to their status as economic and technological hubs. Jakarta, being the capital, hosts numerous multinational corporations and government agencies, leading to a higher demand for cybersecurity services. Surabaya and Bandung are also emerging as significant players, with a growing number of tech startups, digital businesses, and educational institutions focusing on cybersecurity.
  • In 2023, the Indonesian government implemented theNational Cybersecurity Strategythrough the "Strategi Keamanan Siber Nasional," issued by the National Cyber and Crypto Agency (Badan Siber dan Sandi Negara, BSSN). This regulation mandates that all critical infrastructure sectors adopt cybersecurity measures, conduct regular risk assessments, and report incidents to BSSN. The regulation sets operational standards for incident response, data protection, and compliance reporting, aiming to protect national interests and promote a secure digital environment for businesses and citizens.
Indonesia Cybersecurity and MSSP Market Size

Indonesia Cybersecurity and MSSP Market Segmentation

By Type:The market is segmented into various types, includingNetwork Security, Endpoint Security, Application Security, Cloud Security, Data Security, Identity and Access Management, Internet Security, and Others. Each of these subsegments plays a crucial role in addressing specific security needs of organizations. Network Security solutions focus on safeguarding organizational networks from unauthorized access and cyberattacks. Endpoint Security protects devices such as laptops and mobile phones. Application Security ensures the integrity of software applications. Cloud Security addresses threats in cloud environments, while Data Security focuses on protecting sensitive information. Identity and Access Management controls user access, and Internet Security defends against online threats.

Indonesia Cybersecurity and MSSP Market segmentation by Type.

TheNetwork Securitysubsegment is currently dominating the market due to the increasing number of cyber threats targeting organizations. As businesses continue to expand their digital footprints, the need for robust network security solutions has become paramount. Organizations are investing heavily in firewalls, intrusion detection systems, and other network security measures to protect their sensitive data and maintain operational integrity. The growing trend of remote work and cloud adoption has further amplified the demand for secure network infrastructures, making this subsegment a critical focus for cybersecurity providers.

By End-User:The market is segmented by end-users, includingGovernment, Financial Services, Healthcare, Retail, Manufacturing, Telecommunications, IT, Energy & Utilities, and Others. Each sector has unique security requirements and compliance mandates that drive the adoption of cybersecurity solutions. Government agencies focus on national security and citizen data protection. Financial Services require compliance with PCI DSS and other financial regulations, given the high value of sensitive data. Healthcare organizations prioritize patient data privacy and regulatory compliance. Retail and manufacturing sectors focus on protecting customer and operational data, while telecommunications and IT companies safeguard network infrastructure. Energy & Utilities emphasize operational resilience and critical infrastructure protection.

Indonesia Cybersecurity and MSSP Market segmentation by End-User.

TheFinancial Servicessector is leading the market due to stringent regulatory requirements and the high value of sensitive data handled by these organizations. Financial institutions are increasingly targeted by cybercriminals, prompting them to invest heavily in advanced cybersecurity measures. The need for compliance with regulations such as PCI DSS and the protection of customer data has made cybersecurity a top priority in this sector. Additionally, the growing trend of digital banking, fintech adoption, and online transactions has further accelerated the demand for robust security solutions.

Indonesia Cybersecurity and MSSP Market Competitive Landscape

The Indonesia Cybersecurity and MSSP Market is characterized by a dynamic mix of regional and international players. Leading participants such as PT. Cyberindo Aditama (CBN), PT. Vaksincom, PT. Mitra Integrasi Informatika, PT. Dwi Tunggal Putra, PT. Solusi247, PT. Indosat Ooredoo Hutchison, PT. Telkom Indonesia (Persero) Tbk, PT. Cyber Security Indonesia, PT. Aplikanusa Lintasarta, PT. Synnex Metrodata Indonesia, PT. Cipta Sarana Duta, PT. Infinys System Indonesia, PT. Nusa Satu Inti Artha (DOKU), PT. Bhinneka Mentari Dimensi, PT. Securindo, IBM Indonesia, Cisco Systems Indonesia, Fortinet Indonesia, Microsoft Indonesia, Palo Alto Networks Indonesia contribute to innovation, geographic expansion, and service delivery in this space.

PT. Cyberindo Aditama (CBN)

1997

Jakarta, Indonesia

PT. Vaksincom

2000

Jakarta, Indonesia

PT. Mitra Integrasi Informatika

1996

Jakarta, Indonesia

PT. Dwi Tunggal Putra

1995

Jakarta, Indonesia

PT. Solusi247

2010

Jakarta, Indonesia

Company

Establishment Year

Headquarters

Group Size (Large, Medium, or Small as per industry convention)

Revenue Growth Rate (YoY %)

Customer Retention Rate (%)

Market Penetration Rate (%)

Average Deal Size (USD)

Pricing Strategy (Subscription, Pay-Per-Use, etc.)

Indonesia Cybersecurity and MSSP Market Industry Analysis

Growth Drivers

  • Increasing Cyber Threats:The frequency of cyberattacks in Indonesia has surged, with the National Cyber and Crypto Agency reporting over361 million cyberattacks in the first half of 2023. This alarming trend has prompted businesses to invest heavily in cybersecurity measures. The estimated cost of cybercrime in Indonesia reachedUSD 6.04 billionin recent years, highlighting the urgent need for robust cybersecurity solutions to protect sensitive data and maintain operational integrity.
  • Government Initiatives for Cybersecurity:The Indonesian government has allocatedIDR 1.5 trillion (around USD 100 million)for cybersecurity initiatives in recent periods, aiming to enhance national security and protect critical infrastructure. This funding supports the implementation of the Cybersecurity National Strategy, which emphasizes collaboration between public and private sectors. Such initiatives are expected to drive demand for Managed Security Service Providers (MSSPs) as organizations seek compliance with government regulations and improved security frameworks.
  • Rising Digital Transformation:Indonesia's digital economy is projected to reachUSD 82 billionin future, driven by increased internet penetration and mobile device usage. As businesses undergo digital transformation, the need for cybersecurity solutions becomes paramount. In future, an estimated73% of enterprises are expected to adopt cloud services, necessitating advanced security measures to protect data and applications. This shift presents significant growth opportunities for cybersecurity providers and MSSPs in the region.

Market Challenges

  • Lack of Skilled Workforce:The cybersecurity sector in Indonesia faces a critical shortage of skilled professionals, with an estimateddeficit of over 600,000 cybersecurity professionalsin recent years. This gap hampers organizations' ability to implement effective security measures and respond to threats promptly. The lack of training programs and educational resources further exacerbates this issue, making it challenging for companies to build a competent cybersecurity workforce.
  • High Cost of Cybersecurity Solutions:The financial burden of implementing comprehensive cybersecurity solutions is a significant challenge for many Indonesian businesses. The average cost of deploying advanced security measures can exceedIDR 500 million (approximately USD 33,000)for medium-sized enterprises. This high investment requirement often leads to budget constraints, particularly for small and medium-sized enterprises (SMEs), which may opt for less effective, lower-cost alternatives that leave them vulnerable to cyber threats.

Indonesia Cybersecurity and MSSP Market Future Outlook

The future of the cybersecurity market in Indonesia appears promising, driven by increasing awareness of cyber threats and the necessity for compliance with evolving regulations. As organizations prioritize data protection, the demand for innovative cybersecurity solutions will likely rise. Additionally, the integration of artificial intelligence and machine learning technologies is expected to enhance threat detection and response capabilities, further shaping the market landscape. Collaboration with international firms will also play a crucial role in advancing local cybersecurity capabilities.

Market Opportunities

  • Growth of Managed Security Service Providers (MSSPs):The MSSP sector is poised for significant growth, with an expected increase in demand for outsourced security services. As businesses seek to mitigate risks without substantial in-house investments, MSSPs can provide cost-effective solutions tailored to various industries, enhancing overall cybersecurity posture and resilience.
  • Expansion of Cloud Security Solutions:With the rapid adoption of cloud technologies, there is a growing need for specialized cloud security solutions. Companies are increasingly looking for services that ensure data integrity and compliance in cloud environments. This trend presents a lucrative opportunity for cybersecurity firms to develop and offer innovative cloud security products and services tailored to local market needs.

Scope of the Report

SegmentSub-Segments
By Type

Network Security

Endpoint Security

Application Security

Cloud Security

Data Security

Identity and Access Management

Internet Security

Others

By End-User

Government

Financial Services

Healthcare

Retail

Manufacturing

Telecommunications

IT

Energy & Utilities

Others

By Industry Vertical

BFSI

Energy and Utilities

Education

Transportation and Logistics

Government and Defense

IT and Telecommunication

Retail

Healthcare

Manufacturing

Automotive

Others

By Deployment Mode

On-Premises

Cloud-Based

Hybrid

By Service Type

Consulting Services

Managed Security Services

Incident Response Services

Training and Awareness Services

Governance, Risk & Compliance Services

Data Security & Privacy Services

By Security Type

Threat Intelligence

Vulnerability Management

Security Information and Event Management (SIEM)

Infrastructure Security

Others

By Pricing Model

Subscription-Based

Pay-Per-Use

One-Time Payment

Others

By Organization Size

SMEs

Large Enterprises

Key Target Audience

Investors and Venture Capitalist Firms

Government and Regulatory Bodies (e.g., Badan Siber dan Sandi Negara, Kementerian Komunikasi dan Informatika)

Telecommunications Service Providers

Financial Institutions and Banks

Healthcare Organizations

Energy and Utility Companies

Retail and E-commerce Businesses

Insurance Companies

Players Mentioned in the Report:

PT. Cyberindo Aditama (CBN)

PT. Vaksincom

PT. Mitra Integrasi Informatika

PT. Dwi Tunggal Putra

PT. Solusi247

PT. Indosat Ooredoo Hutchison

PT. Telkom Indonesia (Persero) Tbk

PT. Cyber Security Indonesia

PT. Aplikanusa Lintasarta

PT. Synnex Metrodata Indonesia

PT. Cipta Sarana Duta

PT. Infinys System Indonesia

PT. Nusa Satu Inti Artha (DOKU)

PT. Bhinneka Mentari Dimensi

PT. Securindo

IBM Indonesia

Cisco Systems Indonesia

Fortinet Indonesia

Microsoft Indonesia

Palo Alto Networks Indonesia

Table of Contents

Market Assessment Phase

1. Executive Summary and Approach


2. Indonesia Cybersecurity and MSSP Market Overview

2.1 Key Insights and Strategic Recommendations

2.2 Indonesia Cybersecurity and MSSP Market Overview

2.3 Definition and Scope

2.4 Evolution of Market Ecosystem

2.5 Timeline of Key Regulatory Milestones

2.6 Value Chain & Stakeholder Mapping

2.7 Business Cycle Analysis

2.8 Policy & Incentive Landscape


3. Indonesia Cybersecurity and MSSP Market Analysis

3.1 Growth Drivers

3.1.1 Increasing Cyber Threats
3.1.2 Government Initiatives for Cybersecurity
3.1.3 Rising Digital Transformation
3.1.4 Demand for Compliance and Regulatory Adherence

3.2 Market Challenges

3.2.1 Lack of Skilled Workforce
3.2.2 High Cost of Cybersecurity Solutions
3.2.3 Rapidly Evolving Threat Landscape
3.2.4 Limited Awareness Among SMEs

3.3 Market Opportunities

3.3.1 Growth of Managed Security Service Providers (MSSPs)
3.3.2 Expansion of Cloud Security Solutions
3.3.3 Increasing Investment in Cybersecurity Startups
3.3.4 Collaboration with International Cybersecurity Firms

3.4 Market Trends

3.4.1 Adoption of AI and Machine Learning in Cybersecurity
3.4.2 Shift Towards Zero Trust Security Models
3.4.3 Integration of Cybersecurity with IT Operations
3.4.4 Growing Focus on Data Privacy Regulations

3.5 Government Regulation

3.5.1 Implementation of Personal Data Protection Law
3.5.2 Cybersecurity National Strategy
3.5.3 Regulations on Critical Infrastructure Protection
3.5.4 Compliance Requirements for Financial Institutions

4. SWOT Analysis


5. Stakeholder Analysis


6. Porter's Five Forces Analysis


7. Indonesia Cybersecurity and MSSP Market Market Size, 2019-2024

7.1 By Value

7.2 By Volume

7.3 By Average Selling Price


8. Indonesia Cybersecurity and MSSP Market Segmentation

8.1 By Type

8.1.1 Network Security
8.1.2 Endpoint Security
8.1.3 Application Security
8.1.4 Cloud Security
8.1.5 Data Security
8.1.6 Identity and Access Management
8.1.7 Internet Security
8.1.8 Others

8.2 By End-User

8.2.1 Government
8.2.2 Financial Services
8.2.3 Healthcare
8.2.4 Retail
8.2.5 Manufacturing
8.2.6 Telecommunications
8.2.7 IT
8.2.8 Energy & Utilities
8.2.9 Others

8.3 By Industry Vertical

8.3.1 BFSI
8.3.2 Energy and Utilities
8.3.3 Education
8.3.4 Transportation and Logistics
8.3.5 Government and Defense
8.3.6 IT and Telecommunication
8.3.7 Retail
8.3.8 Healthcare
8.3.9 Manufacturing
8.3.10 Automotive
8.3.11 Others

8.4 By Deployment Mode

8.4.1 On-Premises
8.4.2 Cloud-Based
8.4.3 Hybrid

8.5 By Service Type

8.5.1 Consulting Services
8.5.2 Managed Security Services
8.5.3 Incident Response Services
8.5.4 Training and Awareness Services
8.5.5 Governance, Risk & Compliance Services
8.5.6 Data Security & Privacy Services

8.6 By Security Type

8.6.1 Threat Intelligence
8.6.2 Vulnerability Management
8.6.3 Security Information and Event Management (SIEM)
8.6.4 Infrastructure Security
8.6.5 Others

8.7 By Pricing Model

8.7.1 Subscription-Based
8.7.2 Pay-Per-Use
8.7.3 One-Time Payment
8.7.4 Others

8.8 By Organization Size

8.8.1 SMEs
8.8.2 Large Enterprises

9. Indonesia Cybersecurity and MSSP Market Competitive Analysis

9.1 Market Share of Key Players

9.2 Cross Comparison of Key Players

9.2.1 Company Name
9.2.2 Group Size (Large, Medium, or Small as per industry convention)
9.2.3 Revenue Growth Rate (YoY %)
9.2.4 Customer Retention Rate (%)
9.2.5 Market Penetration Rate (%)
9.2.6 Average Deal Size (USD)
9.2.7 Pricing Strategy (Subscription, Pay-Per-Use, etc.)
9.2.8 Service Level Agreement (SLA) Compliance (%)
9.2.9 Customer Satisfaction Score (CSAT/NPS)
9.2.10 Brand Recognition (Local/Regional/Global)
9.2.11 Number of Security Incidents Detected/Resolved
9.2.12 Investment in R&D (% of Revenue)
9.2.13 Certification & Compliance (ISO 27001, SOC 2, etc.)

9.3 SWOT Analysis of Top Players

9.4 Pricing Analysis

9.5 Detailed Profile of Major Companies

9.5.1 PT. Cyberindo Aditama (CBN)
9.5.2 PT. Vaksincom
9.5.3 PT. Mitra Integrasi Informatika
9.5.4 PT. Dwi Tunggal Putra
9.5.5 PT. Solusi247
9.5.6 PT. Indosat Ooredoo Hutchison
9.5.7 PT. Telkom Indonesia (Persero) Tbk
9.5.8 PT. Cyber Security Indonesia
9.5.9 PT. Aplikanusa Lintasarta
9.5.10 PT. Synnex Metrodata Indonesia
9.5.11 PT. Cipta Sarana Duta
9.5.12 PT. Infinys System Indonesia
9.5.13 PT. Nusa Satu Inti Artha (DOKU)
9.5.14 PT. Bhinneka Mentari Dimensi
9.5.15 PT. Securindo
9.5.16 IBM Indonesia
9.5.17 Cisco Systems Indonesia
9.5.18 Fortinet Indonesia
9.5.19 Microsoft Indonesia
9.5.20 Palo Alto Networks Indonesia

10. Indonesia Cybersecurity and MSSP Market End-User Analysis

10.1 Procurement Behavior of Key Ministries

10.1.1 Ministry of Communication and Information Technology
10.1.2 Ministry of Defense
10.1.3 Ministry of Finance
10.1.4 Ministry of Health

10.2 Corporate Spend on Infrastructure & Energy

10.2.1 IT Infrastructure Investments
10.2.2 Cybersecurity Training Budgets
10.2.3 Cloud Services Expenditure

10.3 Pain Point Analysis by End-User Category

10.3.1 Government Agencies
10.3.2 Financial Institutions
10.3.3 Healthcare Providers

10.4 User Readiness for Adoption

10.4.1 Awareness of Cybersecurity Risks
10.4.2 Availability of Resources
10.4.3 Willingness to Invest

10.5 Post-Deployment ROI and Use Case Expansion

10.5.1 Cost Savings from Cybersecurity Investments
10.5.2 Increased Operational Efficiency
10.5.3 Expansion of Security Use Cases

11. Indonesia Cybersecurity and MSSP Market Future Size, 2025-2030

11.1 By Value

11.2 By Volume

11.3 By Average Selling Price


Go-To-Market Strategy Phase

1. Whitespace Analysis + Business Model Canvas

1.1 Market Gaps Identification

1.2 Business Model Options

1.3 Value Proposition Development

1.4 Revenue Streams Analysis

1.5 Cost Structure Evaluation

1.6 Key Partnerships

1.7 Customer Segmentation


2. Marketing and Positioning Recommendations

2.1 Branding Strategies

2.2 Product USPs

2.3 Target Audience Identification

2.4 Marketing Channels

2.5 Messaging Framework


3. Distribution Plan

3.1 Urban Retail Strategies

3.2 Rural NGO Tie-Ups

3.3 Online Distribution Channels

3.4 Partnerships with Local Firms


4. Channel & Pricing Gaps

4.1 Underserved Routes

4.2 Pricing Bands Analysis

4.3 Competitor Pricing Comparison


5. Unmet Demand & Latent Needs

5.1 Category Gaps

5.2 Consumer Segments

5.3 Emerging Trends


6. Customer Relationship

6.1 Loyalty Programs

6.2 After-Sales Service

6.3 Customer Feedback Mechanisms


7. Value Proposition

7.1 Sustainability Initiatives

7.2 Integrated Supply Chains

7.3 Competitive Advantages


8. Key Activities

8.1 Regulatory Compliance

8.2 Branding Efforts

8.3 Distribution Setup


9. Entry Strategy Evaluation

9.1 Domestic Market Entry Strategy

9.1.1 Product Mix
9.1.2 Pricing Band
9.1.3 Packaging Options

9.2 Export Entry Strategy

9.2.1 Target Countries
9.2.2 Compliance Roadmap

10. Entry Mode Assessment

10.1 Joint Ventures

10.2 Greenfield Investments

10.3 Mergers & Acquisitions

10.4 Distributor Model


11. Capital and Timeline Estimation

11.1 Capital Requirements

11.2 Timelines for Implementation


12. Control vs Risk Trade-Off

12.1 Ownership vs Partnerships

12.2 Risk Management Strategies


13. Profitability Outlook

13.1 Breakeven Analysis

13.2 Long-Term Sustainability


14. Potential Partner List

14.1 Distributors

14.2 Joint Ventures

14.3 Acquisition Targets


15. Execution Roadmap

15.1 Phased Plan for Market Entry

15.1.1 Market Setup
15.1.2 Market Entry
15.1.3 Growth Acceleration
15.1.4 Scale & Stabilize

15.2 Key Activities and Milestones

15.2.1 Milestone Planning
15.2.2 Activity Tracking

Research Methodology

ApproachModellingSample

Phase 1: Approach1

Desk Research

  • Analysis of government publications and cybersecurity frameworks from Indonesia's Ministry of Communication and Information Technology
  • Review of industry reports and white papers from cybersecurity associations and think tanks
  • Examination of market trends and statistics from reputable market research databases and cybersecurity journals

Primary Research

  • Interviews with cybersecurity experts and consultants specializing in the Indonesian market
  • Surveys targeting IT managers and decision-makers in various sectors, including finance, healthcare, and telecommunications
  • Focus group discussions with stakeholders from Managed Security Service Providers (MSSPs) and end-users

Validation & Triangulation

  • Cross-validation of findings through multiple data sources, including industry reports and expert opinions
  • Triangulation of qualitative insights from interviews with quantitative data from surveys
  • Sanity checks conducted through expert panel reviews to ensure data accuracy and relevance

Phase 2: Market Size Estimation1

Top-down Assessment

  • Estimation of the overall cybersecurity market size based on national IT spending and growth rates
  • Segmentation of the market by service type, including threat detection, incident response, and compliance management
  • Incorporation of government initiatives and regulations promoting cybersecurity investments

Bottom-up Modeling

  • Collection of firm-level data from leading MSSPs regarding service pricing and client acquisition rates
  • Estimation of market penetration rates based on the number of organizations adopting cybersecurity solutions
  • Volume x pricing model to calculate revenue potential across different service offerings

Forecasting & Scenario Analysis

  • Multi-factor regression analysis incorporating variables such as cyber threat landscape, regulatory changes, and technology adoption rates
  • Scenario planning based on potential economic conditions and cybersecurity incidents
  • Development of baseline, optimistic, and pessimistic forecasts through 2032

Phase 3: CATI Sample Composition1

Scope Item/SegmentSample SizeTarget Respondent Profiles
Financial Sector Cybersecurity85CIOs, IT Security Managers
Healthcare Cybersecurity Solutions65Compliance Officers, IT Directors
Telecommunications Security Services70Network Security Engineers, Operations Managers
Retail Sector Cyber Risk Management60Risk Managers, IT Administrators
Government Cybersecurity Initiatives50Policy Makers, Cybersecurity Analysts

Frequently Asked Questions

What is the current value of the Indonesia Cybersecurity and MSSP Market?

The Indonesia Cybersecurity and MSSP Market is valued at approximately USD 1.4 billion, driven by increasing cyber threats, digital payment solutions, and the rapid adoption of cloud technologies. This growth reflects the rising demand for robust cybersecurity measures across various sectors.

What are the key drivers of growth in the Indonesia Cybersecurity Market?

Which cities are leading in the Indonesia Cybersecurity Market?

What is the National Cybersecurity Strategy in Indonesia?

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