Global Healthcare Digital Payment Market Report Size Share Growth Drivers Trends Opportunities & Forecast 2025–2030

The global healthcare digital payment market, valued at USD 14 billion, is expanding due to rising adoption of mobile wallets, payment gateways, and secure solutions.

Region:Global

Author(s):Geetanshi

Product Code:KRAE2330

Pages:118

Published On:December 2025

About the Report

Base Year 2024

Global Healthcare Digital Payment Market Overview

  • The Global Healthcare Digital Payment Market is valued at USD 14 billion. This growth is primarily driven by the increasing adoption of digital payment solutions in healthcare settings, fueled by the need for efficient transaction processes and enhanced patient experiences. The rise in telehealth services and the growing demand for contactless payment options have further accelerated the market's expansion.
  • The United States, Canada, Germany, and China are among the dominant countries in the Global Healthcare Digital Payment Market. The U.S. leads due to its advanced healthcare infrastructure, high internet penetration, and a significant number of healthcare providers adopting digital payment solutions. Germany benefits from strong regulatory support and a robust healthcare system, while China is rapidly expanding its digital payment ecosystem, particularly in urban areas.
  • The 21st Century Cures Act, 2016 issued by the U.S. Congress, mandates the use of interoperable electronic health records (EHRs) and encourages the adoption of digital payment systems in healthcare through provisions for information blocking prohibitions and patient access to health information. This regulation requires certified health IT developers to support interoperability without blocking information, healthcare providers to enable patient access to records via APIs, and applies to payments involving certified technology with thresholds for compliance including developer fees not exceeding reasonable and necessary costs.
Global Healthcare Digital Payment Market Report Size Share Growth Drivers Trends Opportunities & Forecast 2025–2030 Size

Global Healthcare Digital Payment Market Segmentation

By Mode of Payment:The market is segmented into various modes of payment, including Bank Cards (Credit & Debit Cards), Mobile & Digital Wallets, Bank Transfers & Direct Debit, QR Code & Contactless Payments, and Other Digital Payment Methods. Among these, Bank Cards are the most widely used due to their convenience and widespread acceptance in healthcare facilities. Mobile wallets are gaining traction, especially among younger consumers who prefer digital solutions for their transactions. The increasing adoption of contactless payments is also notable, driven by the COVID-19 pandemic and the demand for safer payment methods.

Global Healthcare Digital Payment Market segmentation by Mode of Payment.

By Solution / Component:This segment includes Payment Gateway, Payment Processing, Payment Security & Fraud Management, Application Programming Interfaces (APIs), Transaction Risk Management, and Other Solutions. Payment Gateway solutions are leading the market due to their critical role in facilitating secure transactions between healthcare providers and patients. Payment Processing is also significant, as it ensures the smooth execution of transactions. The increasing focus on security and fraud management solutions is driven by the rising concerns over data breaches and cyber threats in the healthcare sector.

Global Healthcare Digital Payment Market segmentation by Solution / Component.

Global Healthcare Digital Payment Market Competitive Landscape

The Global Healthcare Digital Payment Market is characterized by a dynamic mix of regional and international players. Leading participants such as Change Healthcare, Inc. (Optum-owned), Waystar, Inc., InstaMed Communications LLC (J.P. Morgan company), Zelis Healthcare, LLC, Flywire Corporation, Cedar, Inc., Epic Systems Corporation (MyChart & integrated payment solutions), Cerner Corporation (Oracle Health) – Revenue Cycle & Payments, athenahealth, Inc., Allscripts Healthcare Solutions, Inc. (Veradigm), R1 RCM Inc., Experian Health (Experian plc), Fiserv, Inc. – Healthcare Payment Solutions, Fortune Business Services, LLC d/b/a Fortis (formerly Payment Logistics) – Healthcare, Salucro Healthcare Solutions, Inc. contribute to innovation, geographic expansion, and service delivery in this space.

Change Healthcare, Inc.

1989

Nashville, TN, USA

Waystar, Inc.

2017

South Jordan, UT, USA

InstaMed Communications LLC

2004

Philadelphia, PA, USA

Zelis Healthcare, LLC

2020

Bedminster, NJ, USA

Flywire Corporation

2009

Boston, MA, USA

Company

Establishment Year

Headquarters

Healthcare Revenue (USD Million) from Digital Payments

Healthcare Customer Base (Number of Providers / Payers Served)

Geographic Coverage (Number of Countries / Regions Served)

Number of Healthcare-Specific Integrations (EHR/EMR, PMS, HIS)

Average Transaction Value in Healthcare

Annual Healthcare Transaction Volume (Number of Transactions)

Global Healthcare Digital Payment Market Industry Analysis

Growth Drivers

  • Increasing Adoption of Mobile Payment Solutions:The global mobile payment market is projected to reach $14 trillion in future, driven by the convenience and accessibility of mobile devices. In healthcare, mobile payments are becoming essential, with 65% of patients preferring to pay via mobile apps. This trend is supported by the rise in smartphone penetration, which is expected to exceed 85% globally, facilitating seamless transactions and enhancing patient engagement in healthcare services.
  • Rising Demand for Contactless Payment Methods:The contactless payment market is anticipated to grow significantly, with an estimated value of $8 trillion in future. This surge is largely attributed to the COVID-19 pandemic, which accelerated the shift towards contactless transactions. In healthcare, 75% of patients express a preference for contactless payments, highlighting the need for healthcare providers to adopt these methods to enhance patient safety and satisfaction while reducing the risk of virus transmission.
  • Growth in E-commerce and Telehealth Services:The e-commerce sector is projected to reach $7 trillion in future, with telehealth services experiencing a remarkable increase, expected to grow to $500 billion in future. This growth is driven by the increasing acceptance of online consultations and digital health services. As more patients utilize telehealth, the demand for efficient digital payment solutions rises, prompting healthcare providers to integrate advanced payment systems to facilitate seamless transactions and improve patient experience.

Market Challenges

  • Data Security and Privacy Concerns:With the rise of digital payments, data breaches have become a significant concern, with healthcare data breaches costing an average of $8 million per incident. The increasing frequency of cyberattacks poses a challenge for healthcare providers, as 85% of patients express concerns about the security of their financial information. This necessitates robust security measures to protect sensitive data and maintain patient trust in digital payment systems.
  • Regulatory Compliance Issues:Compliance with regulations such as HIPAA in the U.S. and GDPR in Europe presents challenges for healthcare providers. Non-compliance can result in fines exceeding $2 million for HIPAA violations. As digital payment solutions evolve, healthcare organizations must navigate complex regulatory landscapes, ensuring that their payment systems adhere to legal requirements while maintaining operational efficiency and patient satisfaction.

Global Healthcare Digital Payment Market Future Outlook

The future of the healthcare digital payment market is poised for transformative growth, driven by technological advancements and evolving consumer preferences. As healthcare providers increasingly adopt integrated payment solutions, the focus will shift towards enhancing user experience and security. Additionally, the integration of AI and blockchain technologies is expected to streamline payment processes, improve fraud detection, and enhance data security, ultimately fostering greater trust and efficiency in healthcare transactions.

Market Opportunities

  • Expansion of Digital Payment Infrastructure:The ongoing investment in digital payment infrastructure is projected to exceed $1.5 trillion in future. This expansion will facilitate the integration of advanced payment solutions in healthcare, enabling providers to offer more efficient and user-friendly payment options, thereby enhancing patient satisfaction and operational efficiency.
  • Integration of AI and Blockchain Technologies:The adoption of AI and blockchain in healthcare payments is expected to revolutionize transaction processes, with the blockchain market projected to reach $30 billion in future. These technologies will enhance security, reduce fraud, and streamline payment reconciliation, presenting significant opportunities for healthcare providers to improve their payment systems and patient trust.

Scope of the Report

SegmentSub-Segments
By Mode of Payment

Bank Cards (Credit & Debit Cards)

Mobile & Digital Wallets

Bank Transfers & Direct Debit

QR Code & Contactless Payments

Other Digital Payment Methods

By Solution / Component

Payment Gateway

Payment Processing

Payment Security & Fraud Management

Application Programming Interfaces (APIs)

Transaction Risk Management

Other Solutions

By Deployment Mode

On-premise

Cloud-based

Hybrid

By Enterprise Size

Large Enterprises

Small & Medium-sized Enterprises (SMEs)

By End-User

Hospitals

Medical Clinics

Pharmacies & Retail Drug Stores

Health Insurance Companies & Payers

Telemedicine & Remote Health Services

Other Healthcare Providers

By Transaction Type

Business-to-Business (B2B)

Business-to-Consumer (B2C)

Consumer-to-Business (C2B)

Other Transaction Types

By Region

North America

Europe

Asia-Pacific

Latin America

Middle East & Africa

Key Target Audience

Investors and Venture Capitalist Firms

Government and Regulatory Bodies (e.g., World Health Organization, Centers for Medicare & Medicaid Services)

Healthcare Providers and Institutions

Payment Processing Companies

Insurance Companies

Healthcare Technology Companies

Pharmaceutical Companies

Financial Institutions and Banks

Players Mentioned in the Report:

Change Healthcare, Inc. (Optum-owned)

Waystar, Inc.

InstaMed Communications LLC (J.P. Morgan company)

Zelis Healthcare, LLC

Flywire Corporation

Cedar, Inc.

Epic Systems Corporation (MyChart & integrated payment solutions)

Cerner Corporation (Oracle Health) Revenue Cycle & Payments

athenahealth, Inc.

Allscripts Healthcare Solutions, Inc. (Veradigm)

R1 RCM Inc.

Experian Health (Experian plc)

Fiserv, Inc. Healthcare Payment Solutions

Fortune Business Services, LLC d/b/a Fortis (formerly Payment Logistics) Healthcare

Salucro Healthcare Solutions, Inc.

Table of Contents

Market Assessment Phase

1. Executive Summary and Approach


2. Global Healthcare Digital Payment Market Overview

2.1 Key Insights and Strategic Recommendations

2.2 Global Healthcare Digital Payment Market Overview

2.3 Definition and Scope

2.4 Evolution of Market Ecosystem

2.5 Timeline of Key Regulatory Milestones

2.6 Value Chain & Stakeholder Mapping

2.7 Business Cycle Analysis

2.8 Policy & Incentive Landscape


3. Global Healthcare Digital Payment Market Analysis

3.1 Growth Drivers

3.1.1 Increasing Adoption of Mobile Payment Solutions
3.1.2 Rising Demand for Contactless Payment Methods
3.1.3 Growth in E-commerce and Telehealth Services
3.1.4 Enhanced Security Features in Digital Payments

3.2 Market Challenges

3.2.1 Data Security and Privacy Concerns
3.2.2 Regulatory Compliance Issues
3.2.3 High Transaction Fees
3.2.4 Limited Digital Literacy Among Users

3.3 Market Opportunities

3.3.1 Expansion of Digital Payment Infrastructure
3.3.2 Integration of AI and Blockchain Technologies
3.3.3 Partnerships with Financial Institutions
3.3.4 Growing Demand for Personalized Payment Solutions

3.4 Market Trends

3.4.1 Shift Towards Subscription-Based Payment Models
3.4.2 Increasing Use of Wearable Payment Devices
3.4.3 Rise of Fintech Startups in Healthcare Payments
3.4.4 Focus on User Experience and Customer Engagement

3.5 Government Regulation

3.5.1 Implementation of PSD2 in Europe
3.5.2 HIPAA Compliance in the United States
3.5.3 GDPR Regulations Affecting Data Handling
3.5.4 Anti-Money Laundering (AML) Regulations

4. SWOT Analysis


5. Stakeholder Analysis


6. Porter's Five Forces Analysis


7. Global Healthcare Digital Payment Market Market Size, 2019-2024

7.1 By Value

7.2 By Volume

7.3 By Average Selling Price


8. Global Healthcare Digital Payment Market Segmentation

8.1 By Mode of Payment

8.1.1 Bank Cards (Credit & Debit Cards)
8.1.2 Mobile & Digital Wallets
8.1.3 Bank Transfers & Direct Debit
8.1.4 QR Code & Contactless Payments
8.1.5 Other Digital Payment Methods

8.2 By Solution / Component

8.2.1 Payment Gateway
8.2.2 Payment Processing
8.2.3 Payment Security & Fraud Management
8.2.4 Application Programming Interfaces (APIs)
8.2.5 Transaction Risk Management
8.2.6 Other Solutions

8.3 By Deployment Mode

8.3.1 On-premise
8.3.2 Cloud-based
8.3.3 Hybrid

8.4 By Enterprise Size

8.4.1 Large Enterprises
8.4.2 Small & Medium-sized Enterprises (SMEs)

8.5 By End-User

8.5.1 Hospitals
8.5.2 Medical Clinics
8.5.3 Pharmacies & Retail Drug Stores
8.5.4 Health Insurance Companies & Payers
8.5.5 Telemedicine & Remote Health Services
8.5.6 Other Healthcare Providers

8.6 By Transaction Type

8.6.1 Business-to-Business (B2B)
8.6.2 Business-to-Consumer (B2C)
8.6.3 Consumer-to-Business (C2B)
8.6.4 Other Transaction Types

8.7 By Region

8.7.1 North America
8.7.2 Europe
8.7.3 Asia-Pacific
8.7.4 Latin America
8.7.5 Middle East & Africa

9. Global Healthcare Digital Payment Market Competitive Analysis

9.1 Market Share of Key Players

9.2 Cross Comparison of Key Players

9.2.1 Company Name
9.2.2 Healthcare Revenue (USD Million) from Digital Payments
9.2.3 Healthcare Customer Base (Number of Providers / Payers Served)
9.2.4 Geographic Coverage (Number of Countries / Regions Served)
9.2.5 Number of Healthcare-Specific Integrations (EHR/EMR, PMS, HIS)
9.2.6 Average Transaction Value in Healthcare
9.2.7 Annual Healthcare Transaction Volume (Number of Transactions)
9.2.8 Share of Recurring / Automated Healthcare Payments (%)
9.2.9 Compliance & Security Certifications (HIPAA, PCI-DSS, GDPR, etc.)
9.2.10 Implementation Time for Healthcare Clients
9.2.11 User Satisfaction / NPS Score in Healthcare Segment

9.3 SWOT Analysis of Top Players

9.4 Pricing Analysis

9.5 Detailed Profile of Major Companies

9.5.1 Change Healthcare, Inc. (Optum-owned)
9.5.2 Waystar, Inc.
9.5.3 InstaMed Communications LLC (J.P. Morgan company)
9.5.4 Zelis Healthcare, LLC
9.5.5 Flywire Corporation
9.5.6 Cedar, Inc.
9.5.7 Epic Systems Corporation (MyChart & integrated payment solutions)
9.5.8 Cerner Corporation (Oracle Health) – Revenue Cycle & Payments
9.5.9 athenahealth, Inc.
9.5.10 Allscripts Healthcare Solutions, Inc. (Veradigm)
9.5.11 R1 RCM Inc.
9.5.12 Experian Health (Experian plc)
9.5.13 Fiserv, Inc. – Healthcare Payment Solutions
9.5.14 Fortune Business Services, LLC d/b/a Fortis (formerly Payment Logistics) – Healthcare
9.5.15 Salucro Healthcare Solutions, Inc.

10. Global Healthcare Digital Payment Market End-User Analysis

10.1 Procurement Behavior of Key Ministries

10.1.1 Budget Allocation Trends
10.1.2 Decision-Making Processes
10.1.3 Preferred Payment Solutions
10.1.4 Compliance Requirements

10.2 Corporate Spend on Infrastructure & Energy

10.2.1 Investment Trends in Digital Payment Solutions
10.2.2 Budgeting for Technology Upgrades
10.2.3 Cost-Benefit Analysis of Digital Payments
10.2.4 Others

10.3 Pain Point Analysis by End-User Category

10.3.1 Transaction Delays
10.3.2 High Fees
10.3.3 Security Concerns
10.3.4 Lack of Integration

10.4 User Readiness for Adoption

10.4.1 Awareness Levels
10.4.2 Training Needs
10.4.3 Technology Accessibility
10.4.4 Others

10.5 Post-Deployment ROI and Use Case Expansion

10.5.1 Measurement of ROI
10.5.2 Case Studies of Successful Implementations
10.5.3 Future Use Cases
10.5.4 Others

11. Global Healthcare Digital Payment Market Future Size, 2025-2030

11.1 By Value

11.2 By Volume

11.3 By Average Selling Price


Go-To-Market Strategy Phase

1. Whitespace Analysis + Business Model Canvas

1.1 Market Gaps Identification

1.2 Business Model Development


2. Marketing and Positioning Recommendations

2.1 Branding Strategies

2.2 Product USPs


3. Distribution Plan

3.1 Urban Retail vs Rural NGO Tie-ups


4. Channel & Pricing Gaps

4.1 Underserved Routes

4.2 Pricing Bands


5. Unmet Demand & Latent Needs

5.1 Category Gaps

5.2 Consumer Segments


6. Customer Relationship

6.1 Loyalty Programs

6.2 After-Sales Service


7. Value Proposition

7.1 Sustainability

7.2 Integrated Supply Chains


8. Key Activities

8.1 Regulatory Compliance

8.2 Branding

8.3 Distribution Setup


9. Entry Strategy Evaluation

9.1 Domestic Market Entry Strategy

9.1.1 Product Mix
9.1.2 Pricing Band
9.1.3 Packaging

9.2 Export Entry Strategy

9.2.1 Target Countries
9.2.2 Compliance Roadmap

10. Entry Mode Assessment

10.1 JV

10.2 Greenfield

10.3 M&A

10.4 Distributor Model


11. Capital and Timeline Estimation

11.1 Capital Requirements

11.2 Timelines


12. Control vs Risk Trade-Off

12.1 Ownership vs Partnerships


13. Profitability Outlook

13.1 Breakeven Analysis

13.2 Long-Term Sustainability


14. Potential Partner List

14.1 Distributors

14.2 JVs

14.3 Acquisition Targets


15. Execution Roadmap

15.1 Phased Plan for Market Entry

15.1.1 Market Setup
15.1.2 Market Entry
15.1.3 Growth Acceleration
15.1.4 Scale & Stabilize

15.2 Key Activities and Milestones

15.2.1 Milestone Planning
15.2.2 Activity Tracking

Research Methodology

ApproachModellingSample

Phase 1: Approach1

Desk Research

  • Analysis of industry reports from healthcare financial services and digital payment platforms
  • Review of government publications and healthcare regulations impacting digital payment systems
  • Examination of market trends and consumer behavior studies related to digital healthcare payments

Primary Research

  • Interviews with financial officers at healthcare institutions and hospitals
  • Surveys with technology providers specializing in healthcare payment solutions
  • Focus groups with patients to understand their preferences and experiences with digital payments

Validation & Triangulation

  • Cross-validation of findings through multiple data sources, including market reports and expert opinions
  • Triangulation of quantitative data from surveys with qualitative insights from interviews
  • Sanity checks conducted through expert panel discussions to ensure data reliability

Phase 2: Market Size Estimation1

Top-down Assessment

  • Estimation of total healthcare expenditure and its allocation towards digital payment solutions
  • Segmentation of the market by healthcare sectors, including hospitals, clinics, and telehealth services
  • Incorporation of trends in digital adoption rates among healthcare providers and patients

Bottom-up Modeling

  • Collection of transaction volume data from leading digital payment platforms in healthcare
  • Estimation of average transaction values based on service types and payment methods
  • Calculation of market size based on the number of transactions and average transaction value

Forecasting & Scenario Analysis

  • Multi-variable forecasting using growth rates in telehealth and digital payment adoption
  • Scenario analysis based on potential regulatory changes and technological advancements
  • Development of baseline, optimistic, and pessimistic market projections through 2030

Phase 3: CATI Sample Composition1

Scope Item/SegmentSample SizeTarget Respondent Profiles
Hospital Payment Systems120Chief Financial Officers, Billing Managers
Telehealth Payment Solutions90Telehealth Service Providers, IT Managers
Insurance Claim Processing70Claims Adjusters, Insurance Analysts
Patient Payment Experience110Patient Experience Officers, Customer Service Managers
Healthcare Payment Technology80Product Managers, Technology Officers

Frequently Asked Questions

What is the current value of the Global Healthcare Digital Payment Market?

The Global Healthcare Digital Payment Market is valued at approximately USD 14 billion. This growth is driven by the increasing adoption of digital payment solutions in healthcare, enhancing transaction efficiency and patient experiences.

Which countries are leading in the Global Healthcare Digital Payment Market?

What are the main drivers of growth in the healthcare digital payment market?

What challenges does the Global Healthcare Digital Payment Market face?

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