Global Patient Support Technology Market Report Size Share Growth Drivers Trends Opportunities & Forecast 2025–2030

The Global Patient Support Technology Market, valued at USD 2 Bn, grows due to rising chronic diseases, telehealth adoption, and AI integration for better patient engagement.

Region:Global

Author(s):Geetanshi

Product Code:KRAD7878

Pages:83

Published On:December 2025

About the Report

Base Year 2024

Global Patient Support Technology Market Overview

  • The Global Patient Support Technology Market is valued at USD 2 billion, based on a five-year historical analysis. This growth is primarily driven by the increasing demand for efficient healthcare delivery systems, the rise in chronic diseases, and the growing emphasis on patient-centric care. The integration of advanced technologies such as AI and telehealth solutions has further propelled market expansion, enabling healthcare providers to enhance patient engagement and streamline operations.
  • North America, particularly the United States, dominates the market due to its advanced healthcare infrastructure, high adoption rates of digital health technologies, and significant investments in healthcare IT. Additionally, Europe follows closely, driven by supportive government policies and a strong focus on improving healthcare outcomes through technology. Countries like Germany and the UK are leading the charge in adopting patient support technologies.
  • The 21st Century Cures Act, 2016 issued by the U.S. Congress, accelerates the development and adoption of digital health technologies. This regulation requires healthcare providers to enable patient access to electronic health records through application programming interfaces (APIs), with compliance deadlines phased from 2021 onward, promoting interoperability standards such as FHIR and supporting patient-directed data sharing across systems.
Global Patient Support Technology Market Report Size Share Growth Drivers Trends Opportunities & Forecast 2025–2030 Size

Global Patient Support Technology Market Segmentation

By Type:The market is segmented into Standalone Solutions and Integrated Solutions. Standalone solutions are typically favored for their ease of implementation and lower initial costs, while integrated solutions are gaining traction due to their ability to provide comprehensive patient management through seamless connectivity with existing healthcare systems.

Global Patient Support Technology Market segmentation by Type.

By Component:The market is further divided into Software & Platforms, Services, Hardware & Devices, and Others. Software & Platforms, particularly those that are EHR-integrated, dominate the market due to their critical role in data management and patient engagement. Services, including implementation and training, are also essential as they ensure effective utilization of the technology.

Global Patient Support Technology Market segmentation by Component.

Global Patient Support Technology Market Competitive Landscape

The Global Patient Support Technology Market is characterized by a dynamic mix of regional and international players. Leading participants such as Deloitte, Accenture, McKesson Corporation, Cardinal Health, Medisafe, Inizio Engage, AssistRx, Philips Healthcare, Cerner Corporation, Epic Systems Corporation, Teladoc Health, Amwell, DarioHealth, WellSky, Health Catalyst contribute to innovation, geographic expansion, and service delivery in this space.

Deloitte

1845

New York, USA

Accenture

1989

Dublin, Ireland

McKesson Corporation

1833

Irving, Texas, USA

Cardinal Health

1971

Dublin, Ohio, USA

Philips Healthcare

1891

Amsterdam, Netherlands

Company

Establishment Year

Headquarters

Company Size (Large, Mid-Market, or Specialized Vendor)

Revenue Growth Rate (YoY %)

Healthcare Provider Adoption Rate

EHR Integration Capability

Market Penetration Rate (% of Target End-Users)

Pricing Model (Subscription, Perpetual, Hybrid)

Global Patient Support Technology Market Industry Analysis

Growth Drivers

  • Increasing Demand for Remote Patient Monitoring:The global remote patient monitoring market is projected to reach $1.8 billion in future, driven by the rising prevalence of chronic diseases affecting over 1.5 billion people worldwide. This demand is further supported by the World Health Organization's report indicating that 60% of global deaths are due to chronic conditions, necessitating effective monitoring solutions. The integration of advanced technologies in healthcare is expected to enhance patient outcomes significantly.
  • Rising Adoption of Telehealth Services:Telehealth services have surged, with a reported 154% increase in telehealth visits in future alone, according to the Centers for Disease Control and Prevention. This trend is expected to continue, as the global telehealth market is anticipated to reach $459.8 billion in future. The COVID-19 pandemic has accelerated this shift, highlighting the need for accessible healthcare solutions, particularly in underserved regions, thus driving patient support technology adoption.
  • Advancements in Mobile Health Applications:The mobile health application market is projected to grow to $111.1 billion in future, fueled by the increasing smartphone penetration, which reached 3.8 billion users globally in future. These applications enhance patient engagement and self-management, with studies showing that 70% of patients prefer using mobile apps for health management. This trend is reshaping patient support technology, making healthcare more accessible and personalized.

Market Challenges

  • Data Privacy and Security Concerns:With the rise of digital health solutions, data privacy remains a significant challenge. A 2023 report by the Ponemon Institute revealed that 60% of healthcare organizations experienced a data breach in the past year. The increasing number of cyberattacks on healthcare systems, which cost the industry approximately $6 trillion annually, raises concerns about patient data security, hindering the adoption of patient support technologies.
  • High Implementation Costs:The initial costs associated with implementing patient support technologies can be prohibitive. A study by the Healthcare Information and Management Systems Society indicated that healthcare providers face an average expenditure of $1.5 million for technology integration. This financial burden can deter smaller practices from adopting innovative solutions, limiting the overall growth of the patient support technology market.

Global Patient Support Technology Market Future Outlook

The future of patient support technology is poised for significant transformation, driven by the ongoing shift towards value-based care models and the increasing integration of artificial intelligence. As healthcare systems prioritize patient outcomes over service volume, technology will play a crucial role in enhancing care delivery. Additionally, the rise of personalized patient support solutions will cater to individual needs, fostering greater patient engagement and satisfaction, ultimately reshaping the healthcare landscape.

Market Opportunities

  • Expansion into Emerging Markets:Emerging markets present substantial growth opportunities, with healthcare spending in these regions expected to reach $1 trillion in future. The increasing demand for affordable healthcare solutions in countries like India and Brazil can drive the adoption of patient support technologies, enabling providers to enhance care delivery and patient engagement.
  • Integration of AI and Machine Learning:The integration of AI and machine learning into patient support technologies can revolutionize healthcare delivery. By future, the AI in healthcare market is projected to reach $36.1 billion, enhancing predictive analytics and personalized care. This technological advancement can improve patient outcomes and operational efficiency, creating a competitive edge for healthcare providers.

Scope of the Report

SegmentSub-Segments
By Type

Standalone Solutions

Integrated Solutions

By Component

Software & Platforms (EHR-Integrated, Standalone)

Services (Implementation, Training, Support & Maintenance)

Hardware & Devices (Kiosks, Wearables, Home Monitoring Devices)

Others

By End-User

Hospitals

Clinics & Outpatient Centers

Home Care Settings

Healthcare Payers

Others

By Functionality

Communication & Messaging (Portals, Secure Messaging, Chat)

Remote Patient Monitoring & Health Tracking

Appointment Scheduling & Care Coordination

Billing, Payments & Revenue Cycle Engagement

Patient Education & Coaching

Population Health & Care Management

Others

By Delivery Mode

Web & Cloud-Based Solutions

On-Premise Solutions

Hybrid Deployment Models

Others

By Geographic Coverage

North America

Europe

Asia Pacific

Latin America

Middle East & Africa

By Policy Support

Government Initiatives

Subsidies for Technology Adoption

Tax Incentives

Others

Key Target Audience

Investors and Venture Capitalist Firms

Government and Regulatory Bodies (e.g., Food and Drug Administration, European Medicines Agency)

Healthcare Providers and Institutions

Pharmaceutical Companies

Medical Device Manufacturers

Health Insurance Companies

Technology Providers and Software Developers

Healthcare Industry Associations

Players Mentioned in the Report:

Deloitte

Accenture

McKesson Corporation

Cardinal Health

Medisafe

Inizio Engage

AssistRx

Philips Healthcare

Cerner Corporation

Epic Systems Corporation

Teladoc Health

Amwell

DarioHealth

WellSky

Health Catalyst

Table of Contents

Market Assessment Phase

1. Executive Summary and Approach


2. Global Patient Support Technology Market Overview

2.1 Key Insights and Strategic Recommendations

2.2 Global Patient Support Technology Market Overview

2.3 Definition and Scope

2.4 Evolution of Market Ecosystem

2.5 Timeline of Key Regulatory Milestones

2.6 Value Chain & Stakeholder Mapping

2.7 Business Cycle Analysis

2.8 Policy & Incentive Landscape


3. Global Patient Support Technology Market Analysis

3.1 Growth Drivers

3.1.1 Increasing Demand for Remote Patient Monitoring
3.1.2 Rising Adoption of Telehealth Services
3.1.3 Growing Focus on Patient Engagement Solutions
3.1.4 Advancements in Mobile Health Applications

3.2 Market Challenges

3.2.1 Data Privacy and Security Concerns
3.2.2 High Implementation Costs
3.2.3 Lack of Standardization in Technology
3.2.4 Resistance to Change from Healthcare Providers

3.3 Market Opportunities

3.3.1 Expansion into Emerging Markets
3.3.2 Integration of AI and Machine Learning
3.3.3 Development of Personalized Patient Support Solutions
3.3.4 Collaborations with Healthcare Providers

3.4 Market Trends

3.4.1 Shift Towards Value-Based Care Models
3.4.2 Increased Use of Wearable Health Devices
3.4.3 Growth of Patient-Centric Care Approaches
3.4.4 Rise in Digital Therapeutics

3.5 Government Regulation

3.5.1 HIPAA Compliance for Patient Data
3.5.2 FDA Regulations on Digital Health Technologies
3.5.3 Telehealth Policy Changes
3.5.4 Reimbursement Policies for Remote Monitoring

4. SWOT Analysis


5. Stakeholder Analysis


6. Porter's Five Forces Analysis


7. Global Patient Support Technology Market Size, 2019-2024

7.1 By Value

7.2 By Volume

7.3 By Average Selling Price


8. Global Patient Support Technology Market Segmentation

8.1 By Type

8.1.1 Standalone Solutions
8.1.2 Integrated Solutions

8.2 By Component

8.2.1 Software & Platforms (EHR-Integrated, Standalone)
8.2.2 Services (Implementation, Training, Support & Maintenance)
8.2.3 Hardware & Devices (Kiosks, Wearables, Home Monitoring Devices)
8.2.4 Others

8.3 By End-User

8.3.1 Hospitals
8.3.2 Clinics & Outpatient Centers
8.3.3 Home Care Settings
8.3.4 Healthcare Payers
8.3.5 Others

8.4 By Functionality

8.4.1 Communication & Messaging (Portals, Secure Messaging, Chat)
8.4.2 Remote Patient Monitoring & Health Tracking
8.4.3 Appointment Scheduling & Care Coordination
8.4.4 Billing, Payments & Revenue Cycle Engagement
8.4.5 Patient Education & Coaching
8.4.6 Population Health & Care Management
8.4.7 Others

8.5 By Delivery Mode

8.5.1 Web & Cloud-Based Solutions
8.5.2 On-Premise Solutions
8.5.3 Hybrid Deployment Models
8.5.4 Others

8.6 By Geographic Coverage

8.6.1 North America
8.6.2 Europe
8.6.3 Asia Pacific
8.6.4 Latin America
8.6.5 Middle East & Africa

8.7 By Policy Support

8.7.1 Government Initiatives
8.7.2 Subsidies for Technology Adoption
8.7.3 Tax Incentives
8.7.4 Others

9. Global Patient Support Technology Market Competitive Analysis

9.1 Market Share of Key Players

9.2 Cross Comparison of Key Players

9.2.1 Company Name
9.2.2 Company Size (Large, Mid-Market, or Specialized Vendor)
9.2.3 Revenue Growth Rate (YoY %)
9.2.4 Healthcare Provider Adoption Rate
9.2.5 EHR Integration Capability
9.2.6 Market Penetration Rate (% of Target End-Users)
9.2.7 Pricing Model (Subscription, Perpetual, Hybrid)
9.2.8 Average Contract Value (ACV)
9.2.9 Customer Satisfaction Score (NPS/CSAT)
9.2.10 Product Development Cycle Time (Months to Market)

9.3 SWOT Analysis of Top Players

9.4 Pricing Analysis

9.5 Detailed Profile of Major Companies

9.5.1 Deloitte
9.5.2 Accenture
9.5.3 McKesson Corporation
9.5.4 Cardinal Health
9.5.5 Medisafe
9.5.6 Inizio Engage
9.5.7 AssistRx
9.5.8 Philips Healthcare
9.5.9 Cerner Corporation
9.5.10 Epic Systems Corporation
9.5.11 Teladoc Health
9.5.12 Amwell
9.5.13 DarioHealth
9.5.14 WellSky
9.5.15 Health Catalyst

10. Global Patient Support Technology Market End-User Analysis

10.1 Procurement Behavior of Key Ministries

10.1.1 Budget Allocation Trends
10.1.2 Decision-Making Processes
10.1.3 Preferred Vendor Selection Criteria
10.1.4 Others

10.2 Corporate Spend on Infrastructure & Technology

10.2.1 Investment Trends in Patient Support Technologies
10.2.2 Budgeting for Technology Upgrades
10.2.3 Cost-Benefit Analysis Practices
10.2.4 Others

10.3 Pain Point Analysis by End-User Category

10.3.1 Challenges Faced by Hospitals
10.3.2 Issues Encountered by Clinics
10.3.3 Concerns of Home Care Providers
10.3.4 Others

10.4 User Readiness for Adoption

10.4.1 Training and Support Needs
10.4.2 Technology Familiarity Levels
10.4.3 Adoption Barriers
10.4.4 Others

10.5 Post-Deployment ROI and Use Case Expansion

10.5.1 Measurement of Success Metrics
10.5.2 Case Studies of Successful Implementations
10.5.3 Future Use Case Opportunities
10.5.4 Others

11. Global Patient Support Technology Market Future Size

11.1 By Value

11.2 By Volume

11.3 By Average Selling Price


Go-To-Market Strategy Phase

1. Whitespace Analysis + Business Model Canvas

1.1 Market Gaps Identification

1.2 Business Model Development


2. Marketing and Positioning Recommendations

2.1 Branding Strategies

2.2 Product USPs


3. Distribution Plan

3.1 Direct Sales to Healthcare Systems

3.2 Channel Partner Networks


4. Channel & Pricing Gaps

4.1 Underserved Routes

4.2 Pricing Bands Analysis


5. Unmet Demand & Latent Needs

5.1 Category Gaps

5.2 Consumer Segments


6. Customer Relationship

6.1 Loyalty Programs

6.2 After-Sales Service


7. Value Proposition

7.1 Sustainability Initiatives

7.2 Integrated Supply Chains


8. Key Activities

8.1 Regulatory Compliance

8.2 Branding Efforts

8.3 Distribution Setup


9. Entry Strategy Evaluation

9.1 Domestic Market Entry Strategy

9.1.1 Product Mix Considerations
9.1.2 Pricing Band Strategies
9.1.3 Packaging Options

9.2 Export Entry Strategy

9.2.1 Target Countries Identification
9.2.2 Compliance Roadmap Development

10. Entry Mode Assessment

10.1 Joint Ventures

10.2 Greenfield Investments

10.3 Mergers & Acquisitions

10.4 Distributor Model Evaluation


11. Capital and Timeline Estimation

11.1 Capital Requirements

11.2 Timelines for Implementation


12. Control vs Risk Trade-Off

12.1 Ownership Considerations

12.2 Partnerships Evaluation


13. Profitability Outlook

13.1 Breakeven Analysis

13.2 Long-Term Sustainability Strategies


14. Potential Partner List

14.1 Distributors

14.2 Joint Ventures

14.3 Acquisition Targets


15. Execution Roadmap</h3


Research Methodology

ApproachModellingSample

Phase 1: Approach1

Desk Research

  • Analysis of industry reports from healthcare technology associations and market research firms
  • Review of published articles and white papers on patient support technologies
  • Examination of government health statistics and regulatory frameworks impacting patient support systems

Primary Research

  • Interviews with healthcare providers and administrators involved in patient support technology implementation
  • Surveys targeting patients utilizing support technologies for chronic disease management
  • Focus groups with technology developers and healthcare IT specialists

Validation & Triangulation

  • Cross-validation of findings through multiple data sources, including market reports and expert opinions
  • Triangulation of qualitative insights from interviews with quantitative data from surveys
  • Sanity checks conducted through expert panel reviews to ensure data reliability

Phase 2: Market Size Estimation1

Top-down Assessment

  • Estimation of market size based on overall healthcare expenditure and technology adoption rates
  • Segmentation of the market by technology type, including telehealth, mobile health apps, and remote monitoring systems
  • Incorporation of demographic trends and patient population growth projections

Bottom-up Modeling

  • Collection of data on unit sales and pricing from leading patient support technology providers
  • Estimation of market penetration rates based on current adoption levels in various healthcare settings
  • Calculation of revenue potential based on service usage frequency and average revenue per user (ARPU)

Forecasting & Scenario Analysis

  • Multi-variable forecasting models incorporating technological advancements and regulatory changes
  • Scenario analysis based on varying levels of healthcare funding and patient engagement trends
  • Development of baseline, optimistic, and pessimistic market growth projections through 2030

Phase 3: CATI Sample Composition1

Scope Item/SegmentSample SizeTarget Respondent Profiles
Telehealth Service Providers65Healthcare Administrators, Telehealth Coordinators
Chronic Disease Management Technologies55Patients, Care Coordinators, Health Coaches
Mobile Health Application Users50App Developers, UX Designers, End Users
Remote Patient Monitoring Systems60Clinical Staff, IT Managers, Patients
Healthcare IT Specialists58IT Directors, System Analysts, Project Managers

Frequently Asked Questions

What is the current value of the Global Patient Support Technology Market?

The Global Patient Support Technology Market is valued at approximately USD 2 billion, reflecting a significant growth trend driven by the increasing demand for efficient healthcare delivery systems and the rise in chronic diseases.

What factors are driving the growth of the Patient Support Technology Market?

Which regions dominate the Global Patient Support Technology Market?

What are the main types of patient support technologies available?

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