Saudi Arabia Digital Remittance Market

The Saudi Arabia digital remittance market, valued at USD 655 million, grows due to rising expatriates and digital payments, with major players like Western Union and Wise leading innovation.

Region:Middle East

Author(s):Rebecca

Product Code:KRAC1141

Pages:87

Published On:October 2025

About the Report

Base Year 2024

Saudi Arabia Digital Remittance Market Overview

  • The Saudi Arabia Digital Remittance Market is valued at USD 655 million, based on a five-year historical analysis. This growth is primarily driven by the increasing number of expatriates in the country, who rely on digital channels for remitting money back home. The convenience and speed of digital remittance services have significantly contributed to the market's expansion, as consumers seek efficient and cost-effective solutions for transferring funds. Recent trends include rapid adoption of fintech and digital wallets, heightened mobile penetration, and internet access, all supported by regulatory reforms under Saudi Vision 2030 and the SAMA Licensing Framework.
  • Key cities such as Riyadh, Jeddah, and Dammam dominate the digital remittance market due to their large expatriate populations and robust financial infrastructure. These urban centers serve as hubs for international financial transactions, attracting numerous service providers that cater to the diverse needs of residents. The presence of major banks and fintech companies in these cities further enhances their market dominance.
  • The Saudi Arabian government has implemented the Payment Services Provider (PSP) Framework, issued by the Saudi Central Bank (SAMA) in 2020, to enhance the security and efficiency of digital remittance services. This framework mandates compliance with international standards for anti-money laundering (AML) and combating the financing of terrorism (CFT), requires licensing for payment service providers, and sets operational and risk management standards for electronic payment systems. These regulations aim to foster consumer trust and promote the growth of the digital remittance sector.
Saudi Arabia Digital Remittance Market Size

Saudi Arabia Digital Remittance Market Segmentation

By Type:The digital remittance market can be segmented into various types, including Inward Digital Remittance, Outward Digital Remittance, Person-to-Person (P2P), Business-to-Business (B2B), Business-to-Consumer (B2C), Consumer-to-Business (C2B), Remittance through Mobile Apps, Remittance through Online Platforms, and Others. Each of these segments caters to different consumer needs and preferences, reflecting the diverse landscape of remittance services. Outward digital remittance is the largest segment by revenue, while inward digital remittance is the fastest growing.

Saudi Arabia Digital Remittance Market segmentation by Type.

By End-User:The end-user segmentation includes Individual Consumers, Small and Medium Enterprises (SMEs), Large Corporations, and Non-Governmental Organizations (NGOs). Each of these segments plays a crucial role in the overall dynamics of the digital remittance market, with varying needs and transaction volumes.

Saudi Arabia Digital Remittance Market segmentation by End-User.

Saudi Arabia Digital Remittance Market Competitive Landscape

The Saudi Arabia Digital Remittance Market is characterized by a dynamic mix of regional and international players. Leading participants such as Western Union, MoneyGram, PayPal, Wise (formerly TransferWise), Remitly, Xoom (a PayPal Service), Al Rajhi Bank (Tahweel Al Rajhi, urpay), National Commercial Bank (NCB) / SNB QuickPay, Saudi Post (Enjaz), STC Pay, Alinma Bank, Bank Aljazira (Fawri), Saudi Awwal Bank (SAB), Arab National Bank (TeleMoney), Banque Saudi Fransi, Amwal, Tiqmo, Mada contribute to innovation, geographic expansion, and service delivery in this space.

Western Union

1851

Englewood, Colorado, USA

MoneyGram

1940

Dallas, Texas, USA

PayPal

1998

San Jose, California, USA

Wise

2011

London, United Kingdom

Remitly

2011

Seattle, Washington, USA

Company

Establishment Year

Headquarters

Group Size (Large, Medium, or Small as per industry convention)

Total Transaction Volume (USD or SAR, annualized)

Number of Active Users

Customer Acquisition Cost (CAC)

Customer Retention Rate (%)

Average Transaction Value

Saudi Arabia Digital Remittance Market Industry Analysis

Growth Drivers

  • Increasing Expatriate Population:Saudi Arabia hosts approximately 10 million expatriates, accounting for about 30% of its total population. This demographic significantly contributes to the remittance market, with expatriates sending home around $40 billion in future. The growing expatriate community is expected to drive demand for digital remittance services, as these individuals seek efficient and cost-effective ways to transfer funds to their families and communities abroad.
  • Rise in Digital Payment Adoption:The digital payment landscape in Saudi Arabia is rapidly evolving, with a reported 75% increase in digital transactions from 2021 to future. The Saudi Arabian Monetary Authority (SAMA) has implemented initiatives to promote digital payment solutions, leading to a surge in mobile and online remittance services. This shift towards digital platforms is expected to enhance user convenience and accessibility, further propelling the growth of the digital remittance market.
  • Government Initiatives for Financial Inclusion:The Saudi government has prioritized financial inclusion, aiming to increase the percentage of adults with bank accounts to 80% by future. Programs such as the Financial Sector Development Program (FSDP) are designed to enhance access to financial services, including remittances. As more individuals gain access to banking services, the demand for digital remittance solutions is likely to rise, fostering market growth and innovation.

Market Challenges

  • Regulatory Compliance Complexities:The digital remittance sector in Saudi Arabia faces stringent regulatory requirements, including compliance with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) laws. Service providers must navigate complex licensing processes and adhere to evolving regulations, which can hinder operational efficiency. In future, the cost of compliance for financial institutions in the region was estimated at $1.8 billion, impacting profitability and market entry for new players.
  • High Competition Among Service Providers:The digital remittance market in Saudi Arabia is characterized by intense competition, with over 55 registered remittance service providers. This saturation leads to price wars and reduced profit margins, making it challenging for companies to differentiate their services. In future, the average transaction fee for remittances was around $6, which is significantly lower than the global average, further intensifying competition and pressuring service providers to innovate.

Saudi Arabia Digital Remittance Market Future Outlook

The future of the digital remittance market in Saudi Arabia appears promising, driven by technological advancements and increasing consumer demand for seamless transactions. As mobile wallet adoption continues to rise, service providers are likely to enhance their offerings, focusing on user experience and transaction speed. Additionally, partnerships with local banks will facilitate broader access to financial services, further integrating digital remittance solutions into everyday financial activities, thus fostering market growth and innovation.

Market Opportunities

  • Expansion of Mobile Wallet Services:The growing popularity of mobile wallets presents a significant opportunity for digital remittance providers. With over 65% of the population using smartphones, integrating remittance services into mobile wallets can streamline transactions and enhance user engagement, potentially increasing transaction volumes and customer loyalty.
  • Partnerships with Local Banks:Collaborating with local banks can enhance the reach and credibility of digital remittance services. By leveraging existing banking infrastructure, remittance providers can offer more secure and efficient services, tapping into the large unbanked population. This strategy can significantly boost market penetration and customer acquisition in the region.

Scope of the Report

SegmentSub-Segments
By Type

Inward Digital Remittance

Outward Digital Remittance

Person-to-Person (P2P)

Business-to-Business (B2B)

Business-to-Consumer (B2C)

Consumer-to-Business (C2B)

Remittance through Mobile Apps

Remittance through Online Platforms

Others

By End-User

Individual Consumers

Small and Medium Enterprises (SMEs)

Large Corporations

Non-Governmental Organizations (NGOs)

By Payment Method

Bank Transfers

Mobile Wallets

Cash Pickup

Prepaid Cards

By Transaction Size

Small Transactions

Medium Transactions

Large Transactions

By Frequency of Transactions

Daily Transactions

Weekly Transactions

Monthly Transactions

By Source of Funds

Salaries

Business Revenues

Personal Savings

By Policy Support

Government Subsidies

Tax Incentives

Regulatory Support

Key Target Audience

Investors and Venture Capitalist Firms

Government and Regulatory Bodies (e.g., Saudi Arabian Monetary Authority, Ministry of Finance)

Payment Service Providers

Telecommunications Companies

Financial Technology (FinTech) Startups

Remittance Service Operators

Banking Institutions

Consumer Advocacy Groups

Players Mentioned in the Report:

Western Union

MoneyGram

PayPal

Wise (formerly TransferWise)

Remitly

Xoom (a PayPal Service)

Al Rajhi Bank (Tahweel Al Rajhi, urpay)

National Commercial Bank (NCB) / SNB QuickPay

Saudi Post (Enjaz)

STC Pay

Alinma Bank

Bank Aljazira (Fawri)

Saudi Awwal Bank (SAB)

Arab National Bank (TeleMoney)

Banque Saudi Fransi

Amwal

Tiqmo

Mada

Table of Contents

Market Assessment Phase

1. Executive Summary and Approach


2. Saudi Arabia Digital Remittance Market Overview

2.1 Key Insights and Strategic Recommendations

2.2 Saudi Arabia Digital Remittance Market Overview

2.3 Definition and Scope

2.4 Evolution of Market Ecosystem

2.5 Timeline of Key Regulatory Milestones

2.6 Value Chain & Stakeholder Mapping

2.7 Business Cycle Analysis

2.8 Policy & Incentive Landscape


3. Saudi Arabia Digital Remittance Market Analysis

3.1 Growth Drivers

3.1.1 Increasing expatriate population
3.1.2 Rise in digital payment adoption
3.1.3 Government initiatives for financial inclusion
3.1.4 Competitive remittance pricing

3.2 Market Challenges

3.2.1 Regulatory compliance complexities
3.2.2 High competition among service providers
3.2.3 Currency exchange rate fluctuations
3.2.4 Cybersecurity threats

3.3 Market Opportunities

3.3.1 Expansion of mobile wallet services
3.3.2 Partnerships with local banks
3.3.3 Development of blockchain technology
3.3.4 Increasing demand for cross-border transactions

3.4 Market Trends

3.4.1 Growth of FinTech solutions
3.4.2 Shift towards cashless transactions
3.4.3 Enhanced user experience through technology
3.4.4 Focus on remittance speed and efficiency

3.5 Government Regulation

3.5.1 Anti-Money Laundering (AML) regulations
3.5.2 Licensing requirements for remittance services
3.5.3 Consumer protection laws
3.5.4 Data privacy regulations

4. SWOT Analysis


5. Stakeholder Analysis


6. Porter's Five Forces Analysis


7. Saudi Arabia Digital Remittance Market Market Size, 2019-2024

7.1 By Value

7.2 By Volume

7.3 By Average Selling Price


8. Saudi Arabia Digital Remittance Market Segmentation

8.1 By Type

8.1.1 Inward Digital Remittance
8.1.2 Outward Digital Remittance
8.1.3 Person-to-Person (P2P)
8.1.4 Business-to-Business (B2B)
8.1.5 Business-to-Consumer (B2C)
8.1.6 Consumer-to-Business (C2B)
8.1.7 Remittance through Mobile Apps
8.1.8 Remittance through Online Platforms
8.1.9 Others

8.2 By End-User

8.2.1 Individual Consumers
8.2.2 Small and Medium Enterprises (SMEs)
8.2.3 Large Corporations
8.2.4 Non-Governmental Organizations (NGOs)

8.3 By Payment Method

8.3.1 Bank Transfers
8.3.2 Mobile Wallets
8.3.3 Cash Pickup
8.3.4 Prepaid Cards

8.4 By Transaction Size

8.4.1 Small Transactions
8.4.2 Medium Transactions
8.4.3 Large Transactions

8.5 By Frequency of Transactions

8.5.1 Daily Transactions
8.5.2 Weekly Transactions
8.5.3 Monthly Transactions

8.6 By Source of Funds

8.6.1 Salaries
8.6.2 Business Revenues
8.6.3 Personal Savings

8.7 By Policy Support

8.7.1 Government Subsidies
8.7.2 Tax Incentives
8.7.3 Regulatory Support

9. Saudi Arabia Digital Remittance Market Competitive Analysis

9.1 Market Share of Key Players

9.2 Cross Comparison of Key Players

9.2.1 Company Name
9.2.2 Group Size (Large, Medium, or Small as per industry convention)
9.2.3 Total Transaction Volume (USD or SAR, annualized)
9.2.4 Number of Active Users
9.2.5 Customer Acquisition Cost (CAC)
9.2.6 Customer Retention Rate (%)
9.2.7 Average Transaction Value
9.2.8 Market Penetration Rate (%)
9.2.9 Pricing (Average Fee % per Transaction)
9.2.10 Revenue Growth Rate (%)
9.2.11 Customer Satisfaction Score (NPS or equivalent)
9.2.12 Digital Platform Adoption Rate (%)

9.3 SWOT Analysis of Top Players

9.4 Pricing Analysis

9.5 Detailed Profile of Major Companies

9.5.1 Western Union
9.5.2 MoneyGram
9.5.3 PayPal
9.5.4 Wise (formerly TransferWise)
9.5.5 Remitly
9.5.6 Xoom (a PayPal Service)
9.5.7 Al Rajhi Bank (Tahweel Al Rajhi, urpay)
9.5.8 National Commercial Bank (NCB) / SNB QuickPay
9.5.9 Saudi Post (Enjaz)
9.5.10 STC Pay
9.5.11 Alinma Bank
9.5.12 Bank Aljazira (Fawri)
9.5.13 Saudi Awwal Bank (SAB)
9.5.14 Arab National Bank (TeleMoney)
9.5.15 Banque Saudi Fransi
9.5.16 Amwal
9.5.17 Tiqmo
9.5.18 Mada

10. Saudi Arabia Digital Remittance Market End-User Analysis

10.1 Procurement Behavior of Key Ministries

10.1.1 Ministry of Finance
10.1.2 Ministry of Labor
10.1.3 Ministry of Commerce

10.2 Corporate Spend on Infrastructure & Energy

10.2.1 Investment in Digital Infrastructure
10.2.2 Spending on Financial Technology
10.2.3 Budget Allocation for Remittance Services

10.3 Pain Point Analysis by End-User Category

10.3.1 High Transaction Fees
10.3.2 Delays in Fund Transfer
10.3.3 Lack of Transparency

10.4 User Readiness for Adoption

10.4.1 Awareness of Digital Remittance Options
10.4.2 Trust in Digital Platforms
10.4.3 Accessibility of Services

10.5 Post-Deployment ROI and Use Case Expansion

10.5.1 Measurement of Cost Savings
10.5.2 User Growth Metrics
10.5.3 Expansion into New Markets

11. Saudi Arabia Digital Remittance Market Future Size, 2025-2030

11.1 By Value

11.2 By Volume

11.3 By Average Selling Price


Go-To-Market Strategy Phase

1. Whitespace Analysis + Business Model Canvas

1.1 Market Gaps Identification

1.2 Value Proposition Development

1.3 Revenue Streams Analysis

1.4 Key Partnerships Exploration

1.5 Cost Structure Assessment

1.6 Customer Segmentation

1.7 Competitive Advantage Analysis


2. Marketing and Positioning Recommendations

2.1 Branding Strategies

2.2 Product USPs


3. Distribution Plan

3.1 Urban Retail Strategies

3.2 Rural NGO Tie-ups


4. Channel & Pricing Gaps

4.1 Underserved Routes

4.2 Pricing Bands Analysis


5. Unmet Demand & Latent Needs

5.1 Category Gaps

5.2 Consumer Segments


6. Customer Relationship

6.1 Loyalty Programs

6.2 After-sales Service


7. Value Proposition

7.1 Sustainability Initiatives

7.2 Integrated Supply Chains


8. Key Activities

8.1 Regulatory Compliance

8.2 Branding Efforts

8.3 Distribution Setup


9. Entry Strategy Evaluation

9.1 Domestic Market Entry Strategy

9.1.1 Product Mix Considerations
9.1.2 Pricing Band Strategy
9.1.3 Packaging Options

9.2 Export Entry Strategy

9.2.1 Target Countries Identification
9.2.2 Compliance Roadmap Development

10. Entry Mode Assessment

10.1 Joint Ventures

10.2 Greenfield Investments

10.3 Mergers & Acquisitions

10.4 Distributor Model Evaluation


11. Capital and Timeline Estimation

11.1 Capital Requirements

11.2 Timelines for Implementation


12. Control vs Risk Trade-Off

12.1 Ownership Considerations

12.2 Partnerships Evaluation


13. Profitability Outlook

13.1 Breakeven Analysis

13.2 Long-term Sustainability Strategies


14. Potential Partner List

14.1 Distributors

14.2 Joint Ventures

14.3 Acquisition Targets


15. Execution Roadmap

15.1 Phased Plan for Market Entry

15.1.1 Market Setup
15.1.2 Market Entry
15.1.3 Growth Acceleration
15.1.4 Scale & Stabilize

15.2 Key Activities and Milestones

15.2.1 Activity Planning
15.2.2 Milestone Tracking

Research Methodology

ApproachModellingSample

Phase 1: Approach1

Desk Research

  • Analysis of remittance flow data from the Saudi Central Bank (SAMA)
  • Review of reports from the World Bank on global remittance trends and their impact on Saudi Arabia
  • Examination of demographic and economic statistics from the General Authority for Statistics in Saudi Arabia

Primary Research

  • Interviews with executives from leading remittance service providers operating in Saudi Arabia
  • Surveys targeting expatriate communities to understand remittance behaviors and preferences
  • Focus group discussions with financial service experts and economists specializing in the Middle East

Validation & Triangulation

  • Cross-validation of findings with data from international remittance organizations
  • Triangulation of insights from primary interviews with secondary data trends
  • Sanity checks through expert panel reviews comprising industry veterans and financial analysts

Phase 2: Market Size Estimation1

Top-down Assessment

  • Estimation of total remittance volume based on national economic indicators and expatriate population size
  • Segmentation of remittance flows by country of origin and purpose (e.g., family support, investment)
  • Incorporation of regulatory impacts and government policies affecting remittance services

Bottom-up Modeling

  • Collection of transaction data from major remittance service providers to establish average transaction values
  • Analysis of service fees and costs associated with remittance transactions
  • Volume x average fee basis to calculate total market revenue

Forecasting & Scenario Analysis

  • Multi-factor regression analysis incorporating economic growth, expatriate population trends, and digital adoption rates
  • Scenario modeling based on potential regulatory changes and shifts in consumer preferences towards digital remittances
  • Baseline, optimistic, and pessimistic projections for the remittance market through 2030

Phase 3: CATI Sample Composition1

Scope Item/SegmentSample SizeTarget Respondent Profiles
Expatriate Remittance Behavior120Expatriates from South Asia, Africa, and the Philippines
Service Provider Insights85Executives from remittance companies and banks
Regulatory Impact Assessment65Policy Makers, Financial Regulators
Digital Remittance Adoption100Tech-savvy expatriates and younger demographics
Market Trends and Forecasting75Financial Analysts, Economists, Market Researchers

Frequently Asked Questions

What is the current value of the Saudi Arabia Digital Remittance Market?

The Saudi Arabia Digital Remittance Market is valued at approximately USD 655 million, driven by the increasing number of expatriates and their reliance on digital channels for remitting money back home.

What factors are driving the growth of the digital remittance market in Saudi Arabia?

Which cities in Saudi Arabia dominate the digital remittance market?

What regulatory framework supports digital remittance services in Saudi Arabia?

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