Thailand HR Analytics Market Report Size Share Growth Drivers Trends Opportunities & Forecast 2025–2030

Thailand HR Analytics Market, valued at USD 30 million, grows via AI, machine learning, and employee engagement strategies, segmented by type and end-user for optimized workforce management.

Region:Asia

Author(s):Shubham

Product Code:KRAA5718

Pages:85

Published On:January 2026

About the Report

Base Year 2025

Thailand HR Analytics Market Overview

  • The Thailand HR Analytics Market is valued at USD 30 million, based on a five-year historical analysis. This growth is primarily driven by the increasing adoption of data-driven decision-making in human resources, as organizations seek to enhance employee performance and optimize workforce management. The integration of advanced technologies such as artificial intelligence and machine learning has further propelled the demand for HR analytics solutions.
  • Key cities dominating the market include Bangkok, Chiang Mai, and Phuket. Bangkok, as the capital, serves as a hub for numerous multinational corporations and startups, fostering a competitive environment for HR analytics. Chiang Mai and Phuket, with their growing business ecosystems, are also witnessing increased investments in HR technology, contributing to the overall market growth.
  • The Personal Data Protection Act, B.E. 2562 (2019) issued by the National Digital Economy and Society Commission requires organizations to implement data protection measures for processing employee personal data in HR systems, including analytics applications. This regulation mandates consent mechanisms, data minimization, security safeguards, and breach notifications within 72 hours, with compliance enforced through fines up to THB 5 million and potential criminal penalties for non-compliance.
Thailand HR Analytics Market Size

Thailand HR Analytics Market Segmentation

By Type:The market is segmented into various types of analytics, including Descriptive Analytics, Predictive Analytics, Prescriptive Analytics, and Others. Descriptive Analytics is currently the leading sub-segment, as organizations utilize it to analyze historical data and gain insights into employee performance and engagement. Predictive Analytics is also gaining traction, helping companies forecast future trends and make informed decisions regarding talent management. The demand for Prescriptive Analytics is on the rise as businesses seek to optimize their HR strategies based on data-driven recommendations.

Thailand HR Analytics Market segmentation by Type.

By End-User:The HR analytics market is segmented by end-users, including Corporate Sector, Government Agencies, Educational Institutions, Non-Profit Organizations, and Others. The Corporate Sector dominates the market, driven by the need for data-driven insights to enhance employee productivity and retention. Government Agencies are increasingly adopting HR analytics to improve workforce planning and policy-making. Educational Institutions are also leveraging analytics to enhance student and staff management, while Non-Profit Organizations are utilizing these tools to optimize resource allocation.

Thailand HR Analytics Market segmentation by End-User.

Thailand HR Analytics Market Competitive Landscape

The Thailand HR Analytics Market is characterized by a dynamic mix of regional and international players. Leading participants such as SAP SE, Oracle Corporation, Workday, Inc., ADP, LLC, BambooHR, Cornerstone OnDemand, Ceridian HCM Holding Inc., Ultimate Software, Paycor HCM, Zoho Corporation, Gusto, PeopleSoft, Talentsoft, Sage Group, Infor contribute to innovation, geographic expansion, and service delivery in this space.

SAP SE

1972

Walldorf, Germany

Oracle Corporation

1977

Redwood City, California, USA

Workday, Inc.

2005

Pleasanton, California, USA

ADP, LLC

1949

Roseland, New Jersey, USA

BambooHR

2008

Springville, Utah, USA

Company

Establishment Year

Headquarters

Group Size (Large, Medium, or Small as per industry convention)

Customer Acquisition Cost

Customer Retention Rate

Average Revenue Per User (ARPU)

Pricing Strategy

Employee Turnover Rate

Thailand HR Analytics Market Industry Analysis

Growth Drivers

  • Increasing Demand for Data-Driven Decision Making:The Thai economy is projected to grow by 3.6% in future, driving businesses to adopt data-driven strategies. Companies are increasingly leveraging HR analytics to enhance decision-making processes, with 70% of organizations reporting improved outcomes through data utilization. This trend is supported by the rising availability of data and analytics tools, which are expected to reach a market value of THB 1.3 billion in future, reflecting a robust demand for data-centric HR solutions.
  • Rise in Employee Engagement and Retention Strategies:Thailand's labor market is expected to face a talent shortage, with unemployment rates projected at 1.1% in future. This has prompted organizations to invest in HR analytics to enhance employee engagement and retention strategies. Companies utilizing analytics report a 26% increase in employee satisfaction, leading to lower turnover rates. As businesses strive to maintain a competitive edge, the focus on data-driven engagement strategies is becoming increasingly critical in the Thai market.
  • Adoption of Cloud-Based HR Solutions:The cloud computing market in Thailand is anticipated to grow to THB 32 billion in future, facilitating the adoption of cloud-based HR analytics solutions. Organizations are increasingly migrating to cloud platforms to enhance scalability and accessibility of HR data. This shift is supported by a 42% increase in cloud adoption among SMEs, enabling them to leverage advanced analytics tools without significant upfront investments, thus driving the growth of HR analytics in the region.

Market Challenges

  • Data Privacy and Security Concerns:With the implementation of the Personal Data Protection Act (PDPA) in Thailand, organizations face stringent regulations regarding data privacy. In future, 62% of companies report concerns over compliance, which hampers the adoption of HR analytics. The potential for data breaches and the associated costs, averaging THB 3.2 million per incident, create significant barriers for businesses looking to invest in analytics solutions, thereby limiting market growth.
  • Lack of Skilled Workforce in HR Analytics:The demand for skilled professionals in HR analytics is outpacing supply, with a projected shortfall of 52,000 data analysts in Thailand in future. This skills gap poses a significant challenge for organizations aiming to implement effective HR analytics strategies. Companies report that 46% of their HR teams lack the necessary expertise to utilize analytics tools effectively, which can lead to underutilization of available data and hinder overall market development.

Thailand HR Analytics Market Future Outlook

The future of the Thailand HR analytics market appears promising, driven by technological advancements and evolving workforce dynamics. As organizations increasingly prioritize data-driven decision-making, the integration of AI and machine learning into HR analytics will enhance predictive capabilities. Additionally, the growing emphasis on employee well-being and mental health will further propel the demand for analytics solutions that provide insights into workforce engagement and satisfaction, ensuring a more resilient and adaptive labor market in the coming years.

Market Opportunities

  • Integration of AI and Machine Learning in HR Analytics:The incorporation of AI technologies is expected to revolutionize HR analytics, with investments projected to reach THB 5.5 billion in future. This integration will enable organizations to automate data analysis, providing deeper insights into employee performance and engagement, thus enhancing overall HR effectiveness.
  • Expansion of Remote Work Solutions:The shift towards remote work is creating new opportunities for HR analytics, with 72% of companies planning to implement remote work policies in future. This trend necessitates advanced analytics tools to monitor productivity and employee engagement, presenting a significant market opportunity for innovative HR solutions tailored to remote work environments.

Scope of the Report

SegmentSub-Segments
By Type

Descriptive Analytics

Predictive Analytics

Prescriptive Analytics

Others

By End-User

Corporate Sector

Government Agencies

Educational Institutions

Non-Profit Organizations

Others

By Industry Vertical

IT and Telecommunications

Manufacturing

Retail

Healthcare

Financial Services

Others

By Deployment Mode

On-Premises

Cloud-Based

Hybrid

Others

By Functionality

Recruitment Analytics

Performance Management Analytics

Learning and Development Analytics

Compensation and Benefits Analytics

Others

By Company Size

Small Enterprises

Medium Enterprises

Large Enterprises

Others

By Geographic Presence

Bangkok

Chiang Mai

Phuket

Others

Key Target Audience

Investors and Venture Capitalist Firms

Government and Regulatory Bodies (e.g., Ministry of Labor, National Statistical Office)

Human Resource Departments in Corporations

Technology Providers and Software Developers

HR Technology Startups

Industry Associations (e.g., HR Association of Thailand)

Financial Institutions and Banks

Recruitment Agencies and Staffing Firms

Players Mentioned in the Report:

SAP SE

Oracle Corporation

Workday, Inc.

ADP, LLC

BambooHR

Cornerstone OnDemand

Ceridian HCM Holding Inc.

Ultimate Software

Paycor HCM

Zoho Corporation

Gusto

PeopleSoft

Talentsoft

Sage Group

Infor

Table of Contents

Market Assessment Phase

1. Executive Summary and Approach


2. Thailand HR Analytics Market Overview

2.1 Key Insights and Strategic Recommendations

2.2 Thailand HR Analytics Market Overview

2.3 Definition and Scope

2.4 Evolution of Market Ecosystem

2.5 Timeline of Key Regulatory Milestones

2.6 Value Chain & Stakeholder Mapping

2.7 Business Cycle Analysis

2.8 Policy & Incentive Landscape


3. Thailand HR Analytics Market Analysis

3.1 Growth Drivers

3.1.1 Increasing Demand for Data-Driven Decision Making
3.1.2 Rise in Employee Engagement and Retention Strategies
3.1.3 Adoption of Cloud-Based HR Solutions
3.1.4 Government Initiatives Promoting Digital Transformation

3.2 Market Challenges

3.2.1 Data Privacy and Security Concerns
3.2.2 Lack of Skilled Workforce in HR Analytics
3.2.3 Resistance to Change in Traditional HR Practices
3.2.4 High Initial Investment Costs

3.3 Market Opportunities

3.3.1 Growing Start-up Ecosystem in Thailand
3.3.2 Integration of AI and Machine Learning in HR Analytics
3.3.3 Expansion of Remote Work Solutions
3.3.4 Increasing Focus on Employee Well-being and Mental Health

3.4 Market Trends

3.4.1 Shift Towards Predictive Analytics in HR
3.4.2 Emphasis on Diversity and Inclusion Metrics
3.4.3 Use of Mobile Applications for HR Analytics
3.4.4 Enhanced Employee Experience through Analytics

3.5 Government Regulation

3.5.1 Data Protection Act Compliance
3.5.2 Labor Law Reforms Supporting Digital HR
3.5.3 Incentives for Technology Adoption in HR
3.5.4 Regulations on Remote Work Practices

4. SWOT Analysis


5. Stakeholder Analysis


6. Porter's Five Forces Analysis


7. Thailand HR Analytics Market Market Size, 2019-2024

7.1 By Value

7.2 By Volume

7.3 By Average Selling Price


8. Thailand HR Analytics Market Segmentation

8.1 By Type

8.1.1 Descriptive Analytics
8.1.2 Predictive Analytics
8.1.3 Prescriptive Analytics
8.1.4 Others

8.2 By End-User

8.2.1 Corporate Sector
8.2.2 Government Agencies
8.2.3 Educational Institutions
8.2.4 Non-Profit Organizations
8.2.5 Others

8.3 By Industry Vertical

8.3.1 IT and Telecommunications
8.3.2 Manufacturing
8.3.3 Retail
8.3.4 Healthcare
8.3.5 Financial Services
8.3.6 Others

8.4 By Deployment Mode

8.4.1 On-Premises
8.4.2 Cloud-Based
8.4.3 Hybrid
8.4.4 Others

8.5 By Functionality

8.5.1 Recruitment Analytics
8.5.2 Performance Management Analytics
8.5.3 Learning and Development Analytics
8.5.4 Compensation and Benefits Analytics
8.5.5 Others

8.6 By Company Size

8.6.1 Small Enterprises
8.6.2 Medium Enterprises
8.6.3 Large Enterprises
8.6.4 Others

8.7 By Geographic Presence

8.7.1 Bangkok
8.7.2 Chiang Mai
8.7.3 Phuket
8.7.4 Others

9. Thailand HR Analytics Market Competitive Analysis

9.1 Market Share of Key Players

9.2 Cross Comparison of Key Players

9.2.1 Company Name
9.2.2 Group Size (Large, Medium, or Small as per industry convention)
9.2.3 Customer Acquisition Cost
9.2.4 Customer Retention Rate
9.2.5 Average Revenue Per User (ARPU)
9.2.6 Pricing Strategy
9.2.7 Employee Turnover Rate
9.2.8 Market Penetration Rate
9.2.9 Net Promoter Score (NPS)
9.2.10 Return on Investment (ROI)

9.3 SWOT Analysis of Top Players

9.4 Pricing Analysis

9.5 Detailed Profile of Major Companies

9.5.1 SAP SE
9.5.2 Oracle Corporation
9.5.3 Workday, Inc.
9.5.4 ADP, LLC
9.5.5 BambooHR
9.5.6 Cornerstone OnDemand
9.5.7 Ceridian HCM Holding Inc.
9.5.8 Ultimate Software
9.5.9 Paycor HCM
9.5.10 Zoho Corporation
9.5.11 Gusto
9.5.12 PeopleSoft
9.5.13 Talentsoft
9.5.14 Sage Group
9.5.15 Infor

10. Thailand HR Analytics Market End-User Analysis

10.1 Procurement Behavior of Key Ministries

10.1.1 Ministry of Labor
10.1.2 Ministry of Digital Economy and Society
10.1.3 Ministry of Education
10.1.4 Others

10.2 Corporate Spend on Infrastructure & Energy

10.2.1 Investment in HR Technology
10.2.2 Budget Allocation for Employee Training
10.2.3 Spending on Employee Wellness Programs
10.2.4 Others

10.3 Pain Point Analysis by End-User Category

10.3.1 Corporate Sector
10.3.2 Government Agencies
10.3.3 Educational Institutions
10.3.4 Others

10.4 User Readiness for Adoption

10.4.1 Awareness of HR Analytics Tools
10.4.2 Training and Support Needs
10.4.3 Technology Infrastructure
10.4.4 Others

10.5 Post-Deployment ROI and Use Case Expansion

10.5.1 Measurement of Success Metrics
10.5.2 Case Studies of Successful Implementations
10.5.3 Feedback Mechanisms for Continuous Improvement
10.5.4 Others

11. Thailand HR Analytics Market Future Size, 2025-2030

11.1 By Value

11.2 By Volume

11.3 By Average Selling Price


Go-To-Market Strategy Phase

1. Whitespace Analysis + Business Model Canvas

1.1 Market Gaps Identification

1.2 Business Model Development


2. Marketing and Positioning Recommendations

2.1 Branding Strategies

2.2 Product USPs


3. Distribution Plan

3.1 Urban Retail Strategies

3.2 Rural NGO Tie-ups


4. Channel & Pricing Gaps

4.1 Underserved Routes

4.2 Pricing Bands


5. Unmet Demand & Latent Needs

5.1 Category Gaps

5.2 Consumer Segments


6. Customer Relationship

6.1 Loyalty Programs

6.2 After-sales Service


7. Value Proposition

7.1 Sustainability

7.2 Integrated Supply Chains


8. Key Activities

8.1 Regulatory Compliance

8.2 Branding

8.3 Distribution Setup


9. Entry Strategy Evaluation

9.1 Domestic Market Entry Strategy

9.1.1 Product Mix
9.1.2 Pricing Band
9.1.3 Packaging

9.2 Export Entry Strategy

9.2.1 Target Countries
9.2.2 Compliance Roadmap

10. Entry Mode Assessment

10.1 Joint Ventures

10.2 Greenfield Investments

10.3 Mergers & Acquisitions

10.4 Distributor Model


11. Capital and Timeline Estimation

11.1 Capital Requirements

11.2 Timelines


12. Control vs Risk Trade-Off

12.1 Ownership vs Partnerships


13. Profitability Outlook

13.1 Breakeven Analysis

13.2 Long-term Sustainability


14. Potential Partner List

14.1 Distributors

14.2 Joint Ventures

14.3 Acquisition Targets


15. Execution Roadmap

15.1 Phased Plan for Market Entry

15.1.1 Market Setup
15.1.2 Market Entry
15.1.3 Growth Acceleration
15.1.4 Scale & Stabilize

15.2 Key Activities and Milestones

15.2.1 Milestone Planning
15.2.2 Activity Tracking

Research Methodology

ApproachModellingSample

Phase 1: Approach1

Desk Research

  • Analysis of government reports and publications on HR policies and workforce trends in Thailand
  • Review of industry white papers and market studies focusing on HR technology adoption
  • Examination of academic journals and case studies related to HR analytics applications in Southeast Asia

Primary Research

  • Interviews with HR leaders from major corporations in Thailand to understand analytics usage
  • Surveys targeting HR technology vendors to gather insights on market offerings and trends
  • Focus groups with HR professionals to discuss challenges and opportunities in analytics implementation

Validation & Triangulation

  • Cross-validation of findings through multiple data sources, including industry reports and expert opinions
  • Triangulation of qualitative insights from interviews with quantitative data from surveys
  • Sanity checks conducted through expert panel reviews to ensure data reliability and relevance

Phase 2: Market Size Estimation1

Top-down Assessment

  • Estimation of the overall HR technology market size in Thailand as a basis for HR analytics
  • Segmentation of the market by industry verticals such as manufacturing, services, and technology
  • Incorporation of growth rates based on historical data and projected trends in HR analytics adoption

Bottom-up Modeling

  • Collection of data on the number of HR departments and their respective budgets for analytics tools
  • Estimation of average spending on HR analytics solutions per organization
  • Calculation of total market size by aggregating data from various industry segments

Forecasting & Scenario Analysis

  • Development of forecasting models based on current adoption rates and projected growth in HR analytics
  • Scenario analysis considering factors such as economic conditions and technological advancements
  • Creation of baseline, optimistic, and pessimistic forecasts for the HR analytics market through 2030

Phase 3: CATI Sample Composition1

Scope Item/SegmentSample SizeTarget Respondent Profiles
Corporate HR Departments120HR Managers, HR Directors
HR Technology Vendors85Product Managers, Sales Directors
Consulting Firms Specializing in HR65HR Consultants, Business Analysts
Industry Associations and Bodies50Research Analysts, Program Managers
SMEs Implementing HR Analytics55Business Owners, HR Coordinators

Frequently Asked Questions

What is the current value of the Thailand HR Analytics Market?

The Thailand HR Analytics Market is valued at approximately USD 30 million, reflecting a growing trend towards data-driven decision-making in human resources, which enhances employee performance and optimizes workforce management.

Which cities are leading in the Thailand HR Analytics Market?

What are the main types of HR analytics used in Thailand?

How does the Personal Data Protection Act affect HR analytics in Thailand?

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