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Chile Freight Forwarding Market

The Chile freight forwarding market, valued at USD 12 billion, is growing due to rising trade volumes, e-commerce expansion, and digitalization in supply chains.

Region:Central and South America

Author(s):Geetanshi

Product Code:KRAA1976

Pages:87

Published On:August 2025

About the Report

Base Year 2024

Chile Freight Forwarding Market Overview

  • The Chile Freight Forwarding Market is valued at USD 12 billion, based on a five-year historical analysis. This growth is primarily driven by the increasing demand for logistics services due to the expansion of trade activities, particularly in mining and agriculture. The rise in e-commerce, digitalization of supply chains, and adoption of advanced technologies such as artificial intelligence and IoT have further propelled the market, making it a vital component of the country's economy. Infrastructure investments, including new warehousing facilities and sustainable transport initiatives, continue to enhance operational efficiency and market expansion .
  • Key logistics hubs in this market include Santiago, Valparaíso, and Antofagasta. Santiago, as the capital, serves as a major logistics hub with advanced infrastructure and connectivity. Valparaíso, with its significant port facilities, plays a crucial role in international shipping, while Antofagasta is pivotal for mining exports, particularly copper, which is a cornerstone of Chile's economy. Ports such as Valparaíso, San Antonio, and Antofagasta handle a substantial volume of exports, including copper, wine, and fresh produce, leveraging Chile’s strategic geographic position as a gateway between Latin America and global markets .
  • In 2023, the Chilean government implemented regulations to enhance the efficiency of freight forwarding operations. This includes the introduction of the "Ventanilla Única de Comercio Exterior" (Single Window for Foreign Trade) system, established under the authority of the Servicio Nacional de Aduanas (National Customs Service) via Resolution No. 1,353/2023. The system streamlines customs procedures, reduces paperwork for importers and exporters, and facilitates smoother logistics operations, thereby improving overall trade efficiency. Compliance requires digital submission of customs documentation and integration with other government agencies involved in foreign trade .
Chile Freight Forwarding Market Size

Chile Freight Forwarding Market Segmentation

By Type:The freight forwarding market in Chile is segmented into various types, including air freight, ocean freight, road freight, rail freight, intermodal freight, courier, express, and parcel (CEP) services, and warehousing and storage. Each of these segments plays a crucial role in the logistics ecosystem, catering to different transportation needs and customer preferences. Air freight is experiencing growth due to increased adoption of sustainable aviation fuels and expansion of freighter fleets, while ocean freight remains dominant for bulk exports. Road and rail freight benefit from ongoing infrastructure upgrades and digitalization, and CEP services are expanding rapidly with rising e-commerce demand. Warehousing and storage, particularly temperature-controlled facilities, are increasingly important for food and pharmaceutical logistics .

Chile Freight Forwarding Market segmentation by Type.

By End-User:The end-user segmentation of the freight forwarding market in Chile includes agriculture, fishing, and forestry; mining and quarrying; manufacturing; oil and gas; wholesale and retail trade; food and beverage; pharmaceuticals; electronics; automotive; and others. Each sector has unique logistics requirements, influencing the demand for freight forwarding services. Mining and quarrying remain the largest contributors, driven by copper exports, while agriculture, manufacturing, and retail trade also generate significant logistics demand. The food and pharmaceutical sectors increasingly require temperature-controlled logistics and specialized warehousing solutions .

Chile Freight Forwarding Market segmentation by End-User.

Chile Freight Forwarding Market Competitive Landscape

The Chile Freight Forwarding Market is characterized by a dynamic mix of regional and international players. Leading participants such as DHL Supply Chain Chile, Kuehne + Nagel Chile, DB Schenker Chile, DSV Chile, Agunsa S.A., Andes Logistics de Chile S.A., Maersk Chile, UPS Supply Chain Solutions Chile, Expeditors International Chile, CEVA Logistics Chile, Rhenus Logistics Chile, Toll Group Chile, LATAM Cargo Chile, Panalpina Chile (now part of DSV), Geodis Chile contribute to innovation, geographic expansion, and service delivery in this space. Competition is driven by operational efficiency, technological adoption, sustainability initiatives, and strategic partnerships .

DHL Supply Chain Chile

1969

Santiago, Chile

Kuehne + Nagel Chile

1890

Santiago, Chile

DB Schenker Chile

1872

Santiago, Chile

DSV Chile

1976

Santiago, Chile

Agunsa S.A.

1984

Valparaíso, Chile

Company

Establishment Year

Headquarters

Group Size (Large, Medium, or Small as per industry convention)

Revenue (USD, latest available)

Revenue Growth Rate (%)

Market Share (%)

Number of Shipments Handled (annual)

Average Delivery Time (days)

Chile Freight Forwarding Market Industry Analysis

Growth Drivers

  • Increasing Trade Volumes:Chile's trade volumes have seen significant growth, with exports reaching approximately USD 80 billion, driven by copper and fruit exports. The World Bank projects that trade volumes will continue to rise, supported by a GDP growth rate of around 2.5% annually in future. This increase in trade necessitates efficient freight forwarding services, as companies seek to optimize logistics and reduce costs, thereby enhancing the demand for freight forwarding solutions in the region.
  • Infrastructure Development:The Chilean government has invested over USD 5 billion in infrastructure projects, including port expansions and road improvements, to enhance logistics capabilities. The National Development Plan aims to increase port capacity by approximately 30% in future, facilitating smoother freight operations. Improved infrastructure not only reduces transit times but also lowers operational costs, making freight forwarding services more attractive to businesses looking to streamline their supply chains in the region.
  • E-commerce Growth:E-commerce in Chile has surged, with online sales projected to reach USD 10 billion in future, reflecting a significant increase from previous periods. This growth is driven by increased internet penetration, which stands at approximately 92%. As e-commerce expands, the demand for reliable freight forwarding services to handle last-mile delivery and logistics management will continue to rise, presenting significant opportunities for service providers in the market.

Market Challenges

  • Regulatory Compliance Issues:The Chilean freight forwarding industry faces complex regulatory compliance challenges, with over 200 regulations governing logistics operations. Companies must navigate customs regulations, which can lead to delays and increased costs. In future, the government plans to implement stricter compliance measures, which may further complicate operations for freight forwarders, necessitating investment in compliance management systems to mitigate risks and ensure smooth operations.
  • Competition from Local Players:The Chilean freight forwarding market is highly competitive, with over 1,500 registered freight forwarders. Local players often have established relationships and a deep understanding of regional logistics, making it challenging for new entrants to gain market share. In future, the competition is expected to intensify as more companies adopt innovative technologies, requiring existing players to differentiate their services and enhance customer value to maintain their market position.

Chile Freight Forwarding Market Future Outlook

The Chile freight forwarding market is poised for significant transformation, driven by technological advancements and evolving consumer preferences. As companies increasingly adopt automation and digital solutions, operational efficiencies will improve, reducing costs and enhancing service delivery. Additionally, the focus on sustainability will shape logistics strategies, compelling freight forwarders to adopt greener practices. These trends will create a dynamic environment, fostering innovation and collaboration among industry players, ultimately leading to a more resilient and competitive market landscape.

Market Opportunities

  • Expansion into Emerging Markets:Chilean freight forwarders have the opportunity to expand into emerging markets in Latin America, where trade is expected to grow by approximately 4% annually in future. By leveraging existing trade agreements, companies can tap into new customer bases and diversify their service offerings, enhancing revenue potential and market presence in the region.
  • Adoption of Green Logistics:The increasing emphasis on sustainability presents a significant opportunity for freight forwarders to adopt green logistics practices. By investing in eco-friendly technologies and optimizing supply chains, companies can reduce their carbon footprint. This shift not only meets regulatory requirements but also appeals to environmentally conscious consumers, potentially increasing market share and customer loyalty.

Scope of the Report

SegmentSub-Segments
By Type

Air Freight

Ocean Freight

Road Freight

Rail Freight

Intermodal Freight

Courier, Express, and Parcel (CEP) Services

Warehousing and Storage

By End-User

Agriculture, Fishing, and Forestry

Mining and Quarrying

Manufacturing

Oil and Gas

Wholesale and Retail Trade

Food and Beverage

Pharmaceuticals

Electronics

Automotive

Others

By Service Type

Freight Forwarding

Customs Brokerage

Freight Insurance

Warehousing

Distribution

Consulting Services

Others

By Shipment Size

Full Container Load (FCL)

Less than Container Load (LCL)

Bulk Shipments

Breakbulk Shipments

Others

By Geographic Coverage

Domestic

International

Regional

Others

By Delivery Speed

Standard Delivery

Expedited Delivery

Same-Day Delivery

Others

By Pricing Model

Fixed Pricing

Variable Pricing

Subscription-Based Pricing

Others

Key Target Audience

Investors and Venture Capitalist Firms

Government and Regulatory Bodies (e.g., Chilean Ministry of Transport and Telecommunications)

Shipping and Logistics Companies

Importers and Exporters

Customs Brokers

Freight Forwarding Associations

Infrastructure Development Agencies (e.g., Chilean National Infrastructure Ministry)

Insurance Providers for Freight and Cargo

Players Mentioned in the Report:

DHL Supply Chain Chile

Kuehne + Nagel Chile

DB Schenker Chile

DSV Chile

Agunsa S.A.

Andes Logistics de Chile S.A.

Maersk Chile

UPS Supply Chain Solutions Chile

Expeditors International Chile

CEVA Logistics Chile

Rhenus Logistics Chile

Toll Group Chile

LATAM Cargo Chile

Panalpina Chile (now part of DSV)

Geodis Chile

Table of Contents

Market Assessment Phase

1. Executive Summary and Approach


2. Chile Freight Forwarding Market Overview

2.1 Key Insights and Strategic Recommendations

2.2 Chile Freight Forwarding Market Overview

2.3 Definition and Scope

2.4 Evolution of Market Ecosystem

2.5 Timeline of Key Regulatory Milestones

2.6 Value Chain & Stakeholder Mapping

2.7 Business Cycle Analysis

2.8 Policy & Incentive Landscape


3. Chile Freight Forwarding Market Analysis

3.1 Growth Drivers

3.1.1 Increasing Trade Volumes
3.1.2 Infrastructure Development
3.1.3 E-commerce Growth
3.1.4 Technological Advancements

3.2 Market Challenges

3.2.1 Regulatory Compliance Issues
3.2.2 Competition from Local Players
3.2.3 Economic Fluctuations
3.2.4 Environmental Regulations

3.3 Market Opportunities

3.3.1 Expansion into Emerging Markets
3.3.2 Adoption of Green Logistics
3.3.3 Digital Transformation
3.3.4 Strategic Partnerships

3.4 Market Trends

3.4.1 Automation in Logistics
3.4.2 Increased Focus on Sustainability
3.4.3 Use of Big Data Analytics
3.4.4 Shift Towards Multimodal Transport

3.5 Government Regulation

3.5.1 Customs Regulations
3.5.2 Environmental Compliance Standards
3.5.3 Trade Agreements
3.5.4 Safety and Security Regulations

4. SWOT Analysis


5. Stakeholder Analysis


6. Porter's Five Forces Analysis


7. Chile Freight Forwarding Market Market Size, 2019-2024

7.1 By Value

7.2 By Volume

7.3 By Average Selling Price


8. Chile Freight Forwarding Market Segmentation

8.1 By Type

8.1.1 Air Freight
8.1.2 Ocean Freight
8.1.3 Road Freight
8.1.4 Rail Freight
8.1.5 Intermodal Freight
8.1.6 Courier, Express, and Parcel (CEP) Services
8.1.7 Warehousing and Storage

8.2 By End-User

8.2.1 Agriculture, Fishing, and Forestry
8.2.2 Mining and Quarrying
8.2.3 Manufacturing
8.2.4 Oil and Gas
8.2.5 Wholesale and Retail Trade
8.2.6 Food and Beverage
8.2.7 Pharmaceuticals
8.2.8 Electronics
8.2.9 Automotive
8.2.10 Others

8.3 By Service Type

8.3.1 Freight Forwarding
8.3.2 Customs Brokerage
8.3.3 Freight Insurance
8.3.4 Warehousing
8.3.5 Distribution
8.3.6 Consulting Services
8.3.7 Others

8.4 By Shipment Size

8.4.1 Full Container Load (FCL)
8.4.2 Less than Container Load (LCL)
8.4.3 Bulk Shipments
8.4.4 Breakbulk Shipments
8.4.5 Others

8.5 By Geographic Coverage

8.5.1 Domestic
8.5.2 International
8.5.3 Regional
8.5.4 Others

8.6 By Delivery Speed

8.6.1 Standard Delivery
8.6.2 Expedited Delivery
8.6.3 Same-Day Delivery
8.6.4 Others

8.7 By Pricing Model

8.7.1 Fixed Pricing
8.7.2 Variable Pricing
8.7.3 Subscription-Based Pricing
8.7.4 Others

9. Chile Freight Forwarding Market Competitive Analysis

9.1 Market Share of Key Players

9.2 Cross Comparison of Key Players

9.2.1 Company Name
9.2.2 Group Size (Large, Medium, or Small as per industry convention)
9.2.3 Revenue (USD, latest available)
9.2.4 Revenue Growth Rate (%)
9.2.5 Market Share (%)
9.2.6 Number of Shipments Handled (annual)
9.2.7 Average Delivery Time (days)
9.2.8 Customer Retention Rate (%)
9.2.9 Operational Efficiency Ratio
9.2.10 Service Diversification Index
9.2.11 Digitalization Level (e.g., % of shipments tracked online)
9.2.12 Sustainability Initiatives (e.g., % green fleet, carbon offset programs)

9.3 SWOT Analysis of Top Players

9.4 Pricing Analysis

9.5 Detailed Profile of Major Companies

9.5.1 DHL Supply Chain Chile
9.5.2 Kuehne + Nagel Chile
9.5.3 DB Schenker Chile
9.5.4 DSV Chile
9.5.5 Agunsa S.A.
9.5.6 Andes Logistics de Chile S.A.
9.5.7 Maersk Chile
9.5.8 UPS Supply Chain Solutions Chile
9.5.9 Expeditors International Chile
9.5.10 CEVA Logistics Chile
9.5.11 Rhenus Logistics Chile
9.5.12 Toll Group Chile
9.5.13 LATAM Cargo Chile
9.5.14 Panalpina Chile (now part of DSV)
9.5.15 Geodis Chile

10. Chile Freight Forwarding Market End-User Analysis

10.1 Procurement Behavior of Key Ministries

10.1.1 Ministry of Transport and Telecommunications
10.1.2 Ministry of Economy
10.1.3 Ministry of Health
10.1.4 Ministry of Agriculture

10.2 Corporate Spend on Infrastructure & Energy

10.2.1 Investment in Logistics Infrastructure
10.2.2 Spending on Transportation Services
10.2.3 Budget Allocation for Supply Chain Management

10.3 Pain Point Analysis by End-User Category

10.3.1 Delays in Customs Clearance
10.3.2 High Transportation Costs
10.3.3 Lack of Real-Time Tracking

10.4 User Readiness for Adoption

10.4.1 Technology Adoption Rates
10.4.2 Training and Skill Development Needs

10.5 Post-Deployment ROI and Use Case Expansion

10.5.1 Measurement of Cost Savings
10.5.2 Expansion of Service Offerings

11. Chile Freight Forwarding Market Future Size, 2025-2030

11.1 By Value

11.2 By Volume

11.3 By Average Selling Price


Go-To-Market Strategy Phase

1. Whitespace Analysis + Business Model Canvas

1.1 Market Gaps Identification

1.2 Value Proposition Development

1.3 Revenue Streams Analysis

1.4 Cost Structure Evaluation

1.5 Key Partnerships Exploration

1.6 Customer Segmentation

1.7 Channels of Distribution


2. Marketing and Positioning Recommendations

2.1 Branding Strategies

2.2 Product USPs


3. Distribution Plan

3.1 Urban Retail vs Rural NGO Tie-ups


4. Channel & Pricing Gaps

4.1 Underserved Routes

4.2 Pricing Bands


5. Unmet Demand & Latent Needs

5.1 Category Gaps

5.2 Consumer Segments


6. Customer Relationship

6.1 Loyalty Programs

6.2 After-Sales Service


7. Value Proposition

7.1 Sustainability

7.2 Integrated Supply Chains


8. Key Activities

8.1 Regulatory Compliance

8.2 Branding

8.3 Distribution Setup


9. Entry Strategy Evaluation

9.1 Domestic Market Entry Strategy

9.1.1 Product Mix
9.1.2 Pricing Band
9.1.3 Packaging

9.2 Export Entry Strategy

9.2.1 Target Countries
9.2.2 Compliance Roadmap

10. Entry Mode Assessment

10.1 JV

10.2 Greenfield

10.3 M&A

10.4 Distributor Model


11. Capital and Timeline Estimation

11.1 Capital Requirements

11.2 Timelines


12. Control vs Risk Trade-Off

12.1 Ownership vs Partnerships


13. Profitability Outlook

13.1 Breakeven Analysis

13.2 Long-Term Sustainability


14. Potential Partner List

14.1 Distributors

14.2 JVs

14.3 Acquisition Targets


15. Execution Roadmap

15.1 Phased Plan for Market Entry

15.1.1 Market Setup
15.1.2 Market Entry
15.1.3 Growth Acceleration
15.1.4 Scale & Stabilize

15.2 Key Activities and Milestones

15.2.1 Milestone Planning
15.2.2 Activity Scheduling

Research Methodology

ApproachModellingSample

Phase 1: Approach1

Desk Research

  • Analysis of trade statistics from Chile's National Customs Service
  • Review of logistics and freight forwarding reports from government agencies
  • Examination of industry publications and market reports from logistics associations

Primary Research

  • Interviews with key stakeholders in freight forwarding companies
  • Surveys targeting logistics managers and supply chain professionals
  • Field interviews with port authorities and customs officials

Validation & Triangulation

  • Cross-validation of data from multiple sources including trade associations and government reports
  • Triangulation of insights from primary interviews with secondary data findings
  • Sanity checks through expert panel discussions and feedback sessions

Phase 2: Market Size Estimation1

Top-down Assessment

  • Estimation of total logistics spending in Chile as a basis for freight forwarding market size
  • Segmentation of the market by industry verticals such as retail, manufacturing, and agriculture
  • Incorporation of macroeconomic indicators and trade growth forecasts

Bottom-up Modeling

  • Collection of operational data from leading freight forwarding firms
  • Estimation of service pricing based on market rates and service offerings
  • Volume analysis based on shipment frequency and average shipment size

Forecasting & Scenario Analysis

  • Multi-variable regression analysis incorporating economic growth and trade policy changes
  • Scenario modeling based on potential shifts in trade agreements and tariffs
  • Development of baseline, optimistic, and pessimistic forecasts through 2030

Phase 3: CATI Sample Composition1

Scope Item/SegmentSample SizeTarget Respondent Profiles
General Freight Forwarding Services120Logistics Managers, Operations Directors
Specialized Cargo Handling60Project Managers, Cargo Specialists
Customs Brokerage Services50Customs Compliance Officers, Trade Analysts
Cold Chain Logistics40Supply Chain Managers, Quality Assurance Heads
Last-Mile Delivery Solutions55Delivery Managers, E-commerce Logistics Coordinators

Frequently Asked Questions

What is the current value of the Chile Freight Forwarding Market?

The Chile Freight Forwarding Market is valued at approximately USD 12 billion, reflecting significant growth driven by increased trade activities, particularly in mining and agriculture, as well as advancements in logistics technology and infrastructure investments.

What are the key logistics hubs in Chile?

How has e-commerce impacted the Chile Freight Forwarding Market?

What regulations have been implemented to improve freight forwarding in Chile?

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