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USA Freight Forwarding Market

USA Freight Forwarding Market, valued at USD 26 Bn, is growing due to e-commerce surge, global trade, and digital innovations, with key hubs in Los Angeles, Chicago, and New York.

Region:North America

Author(s):Geetanshi

Product Code:KRAA1989

Pages:97

Published On:August 2025

About the Report

Base Year 2024

USA Freight Forwarding Market Overview

  • The USA Freight Forwarding Market is valued at USD 26 billion, based on a five-year historical analysis. This growth is primarily driven by the increasing demand for efficient logistics solutions, the rapid expansion of e-commerce, and globalization, which necessitates the movement of goods across borders. The market has seen significant investments in digital technologies such as AI, blockchain, and automation, as well as infrastructure upgrades, all of which enhance operational efficiency and service delivery .
  • Key cities dominating the market include Los Angeles, Chicago, and New York, primarily due to their strategic locations, extensive transportation networks, and proximity to major ports. These cities serve as critical hubs for freight forwarding activities, facilitating both domestic and international trade, and are supported by a robust logistics ecosystem that includes warehousing and distribution centers .
  • In 2023, the USA government implemented the Freight Logistics Optimization Works (FLOW) Program, issued by the U.S. Department of Transportation. This initiative includes investments of USD 1 billion to enhance infrastructure, streamline customs processes, and promote the adoption of green logistics practices, thereby supporting the growth and sustainability of the freight forwarding sector. The FLOW Program focuses on improving data sharing across supply chain stakeholders, reducing bottlenecks, and increasing supply chain resilience .
USA Freight Forwarding Market Size

USA Freight Forwarding Market Segmentation

By Mode of Transportation:The freight forwarding market is segmented by mode of transportation, which includes ocean freight, air freight, road freight, rail freight, intermodal freight, express & parcel freight, and others. Each mode serves different logistical needs and customer preferences. Ocean freight is favored for bulk shipments due to cost-effectiveness and capacity, while air freight is preferred for time-sensitive and high-value deliveries. Road freight remains essential for domestic distribution, and intermodal solutions are increasingly adopted for efficiency and sustainability .

USA Freight Forwarding Market segmentation by Mode of Transportation.

By End-User Industry:The freight forwarding market is also segmented by end-user industry, which includes retail & e-commerce, manufacturing & industrial, automotive, pharmaceuticals & healthcare, electronics & high-tech, food & beverage, and others. The retail & e-commerce sector is currently the dominant segment, driven by the surge in online shopping, omnichannel delivery models, and the need for rapid, flexible logistics solutions to meet evolving consumer demands .

USA Freight Forwarding Market segmentation by End-User Industry.

USA Freight Forwarding Market Competitive Landscape

The USA Freight Forwarding Market is characterized by a dynamic mix of regional and international players. Leading participants such as DHL Supply Chain & Global Forwarding, Kuehne + Nagel, DB Schenker, Expeditors International of Washington, Inc., C.H. Robinson Worldwide, Inc., XPO, Inc., UPS Supply Chain Solutions, FedEx Logistics, Maersk Logistics & Services, Geodis, DSV A/S, CEVA Logistics, Bolloré Logistics, Hellmann Worldwide Logistics, Nippon Express Holdings contribute to innovation, geographic expansion, and service delivery in this space.

DHL Supply Chain & Global Forwarding

1969

Germany

Kuehne + Nagel

1890

Switzerland

DB Schenker

1872

Germany

Expeditors International of Washington, Inc.

1979

USA

C.H. Robinson Worldwide, Inc.

1905

USA

Company

Establishment Year

Headquarters

Group Size (Large, Medium, or Small as per industry convention)

Total Revenue (USD Million)

Revenue Growth Rate (%)

Market Share (%)

Number of Shipments Handled (Annual)

Modal Mix (Share by Air, Ocean, Road, Rail)

USA Freight Forwarding Market Industry Analysis

Growth Drivers

  • Increasing E-commerce Activities:The USA's e-commerce sales reached approximatelyUSD 1.1 trillionin future, reflecting a growth rate of around7-8%over the previous year. This surge in online shopping has significantly boosted demand for freight forwarding services, as businesses require efficient logistics to meet consumer expectations. The National Retail Federation projects that e-commerce will continue to grow, driving the need for reliable freight solutions to handle increased shipment volumes and faster delivery times.
  • Global Trade Expansion:The USA's total exports were valued atUSD 2.0 trillionin future, with moderate growth over the previous year. This growth in global trade is a key driver for the freight forwarding market, as companies seek to navigate complex international logistics. The World Trade Organization anticipates that global merchandise trade volume will increase in future, further enhancing the demand for freight forwarding services to facilitate cross-border transactions.
  • Technological Advancements in Logistics:The logistics sector in the USA is increasingly adopting advanced technologies, with the market for logistics technology estimated to be approachingUSD 80 billionin future. Innovations such as AI, IoT, and automation are streamlining operations, improving efficiency, and reducing costs. These advancements enable freight forwarders to optimize routes and enhance tracking capabilities, ultimately leading to better service delivery and customer satisfaction in a competitive market.

Market Challenges

  • Regulatory Compliance Issues:The freight forwarding industry faces stringent regulatory requirements, including customs regulations that can delay shipments. The U.S. Customs and Border Protection processed over36 million import entriesin future, highlighting the complexity of compliance. Non-compliance can result in significant fines, impacting operational efficiency and profitability. As regulations evolve, freight forwarders must invest in compliance systems to mitigate risks and ensure smooth operations.
  • High Operational Costs:The freight forwarding industry is grappling with rising operational costs, which increased by approximately7%in future due to fuel price volatility and labor shortages. The American Trucking Association reported that the average cost per mile for trucking rose toUSD 1.85, putting pressure on profit margins. These escalating costs challenge freight forwarders to maintain competitive pricing while ensuring service quality, necessitating strategic cost management.

USA Freight Forwarding Market Future Outlook

The USA freight forwarding market is poised for significant transformation driven by technological advancements and evolving consumer expectations. As e-commerce continues to expand, logistics providers will increasingly leverage automation and AI to enhance operational efficiency. Additionally, sustainability initiatives will shape industry practices, with companies focusing on reducing carbon footprints. The integration of digital platforms will streamline processes, making freight forwarding more accessible and efficient, ultimately positioning the market for robust growth in the coming years.

Market Opportunities

  • Growth in Cross-Border Trade:The value of cross-border trade in the USA is estimated to exceedUSD 1.6 trillionin future, driven by trade agreements and globalization. This growth presents significant opportunities for freight forwarders to expand their services and cater to businesses looking to enter new markets, enhancing their competitive edge in international logistics.
  • Adoption of Digital Freight Platforms:The digital freight platform market is estimated to be valued atUSD 25 billionin future, as companies increasingly seek efficient logistics solutions. This trend offers freight forwarders the chance to innovate their service offerings, improve customer engagement, and streamline operations through technology, ultimately enhancing profitability and market reach.

Scope of the Report

SegmentSub-Segments
By Mode of Transportation

Ocean Freight

Air Freight

Road Freight

Rail Freight

Intermodal Freight

Express & Parcel Freight

Others

By End-User Industry

Retail & E-commerce

Manufacturing & Industrial

Automotive

Pharmaceuticals & Healthcare

Electronics & High-Tech

Food & Beverage

Others

By Service Type

Transportation

Warehousing & Distribution

Customs Brokerage

Freight Insurance

Value-Added Logistics Services

Supply Chain Management

Others

By Shipment Size

Less than Container Load (LCL)

Full Container Load (FCL)

Bulk Shipments

Parcel Shipments

Others

By Geographic Coverage

Domestic

International

Cross-Border (Canada/Mexico)

Others

By Delivery Speed

Standard Delivery

Expedited Delivery

Same-Day/Next-Day Delivery

Others

By Customer Type

B2B (Business-to-Business)

B2C (Business-to-Consumer)

SMEs

Large Enterprises & Government

Others

Key Target Audience

Investors and Venture Capitalist Firms

Government and Regulatory Bodies (e.g., Federal Maritime Commission, Department of Transportation)

Manufacturers and Producers

Logistics and Supply Chain Managers

Customs Brokers

Freight Forwarding Associations

Shipping Lines and Carriers

Financial Institutions

Players Mentioned in the Report:

DHL Supply Chain & Global Forwarding

Kuehne + Nagel

DB Schenker

Expeditors International of Washington, Inc.

C.H. Robinson Worldwide, Inc.

XPO, Inc.

UPS Supply Chain Solutions

FedEx Logistics

Maersk Logistics & Services

Geodis

DSV A/S

CEVA Logistics

Bollore Logistics

Hellmann Worldwide Logistics

Nippon Express Holdings

Table of Contents

Market Assessment Phase

1. Executive Summary and Approach


2. USA Freight Forwarding Market Overview

2.1 Key Insights and Strategic Recommendations

2.2 USA Freight Forwarding Market Overview

2.3 Definition and Scope

2.4 Evolution of Market Ecosystem

2.5 Timeline of Key Regulatory Milestones

2.6 Value Chain & Stakeholder Mapping

2.7 Business Cycle Analysis

2.8 Policy & Incentive Landscape


3. USA Freight Forwarding Market Analysis

3.1 Growth Drivers

3.1.1 Increasing E-commerce Activities
3.1.2 Global Trade Expansion
3.1.3 Technological Advancements in Logistics
3.1.4 Demand for Supply Chain Optimization

3.2 Market Challenges

3.2.1 Regulatory Compliance Issues
3.2.2 High Operational Costs
3.2.3 Capacity Constraints
3.2.4 Competition from Alternative Transport Modes

3.3 Market Opportunities

3.3.1 Growth in Cross-Border Trade
3.3.2 Adoption of Digital Freight Platforms
3.3.3 Expansion of Cold Chain Logistics
3.3.4 Sustainability Initiatives in Freight Forwarding

3.4 Market Trends

3.4.1 Increasing Use of AI and Automation
3.4.2 Shift Towards Green Logistics
3.4.3 Rise of Last-Mile Delivery Solutions
3.4.4 Integration of Blockchain Technology

3.5 Government Regulation

3.5.1 Customs Regulations and Compliance
3.5.2 Environmental Regulations
3.5.3 Safety and Security Standards
3.5.4 Trade Agreements and Tariffs

4. SWOT Analysis


5. Stakeholder Analysis


6. Porter's Five Forces Analysis


7. USA Freight Forwarding Market Market Size, 2019-2024

7.1 By Value

7.2 By Volume

7.3 By Average Selling Price


8. USA Freight Forwarding Market Segmentation

8.1 By Mode of Transportation

8.1.1 Ocean Freight
8.1.2 Air Freight
8.1.3 Road Freight
8.1.4 Rail Freight
8.1.5 Intermodal Freight
8.1.6 Express & Parcel Freight
8.1.7 Others

8.2 By End-User Industry

8.2.1 Retail & E-commerce
8.2.2 Manufacturing & Industrial
8.2.3 Automotive
8.2.4 Pharmaceuticals & Healthcare
8.2.5 Electronics & High-Tech
8.2.6 Food & Beverage
8.2.7 Others

8.3 By Service Type

8.3.1 Transportation
8.3.2 Warehousing & Distribution
8.3.3 Customs Brokerage
8.3.4 Freight Insurance
8.3.5 Value-Added Logistics Services
8.3.6 Supply Chain Management
8.3.7 Others

8.4 By Shipment Size

8.4.1 Less than Container Load (LCL)
8.4.2 Full Container Load (FCL)
8.4.3 Bulk Shipments
8.4.4 Parcel Shipments
8.4.5 Others

8.5 By Geographic Coverage

8.5.1 Domestic
8.5.2 International
8.5.3 Cross-Border (Canada/Mexico)
8.5.4 Others

8.6 By Delivery Speed

8.6.1 Standard Delivery
8.6.2 Expedited Delivery
8.6.3 Same-Day/Next-Day Delivery
8.6.4 Others

8.7 By Customer Type

8.7.1 B2B (Business-to-Business)
8.7.2 B2C (Business-to-Consumer)
8.7.3 SMEs
8.7.4 Large Enterprises & Government
8.7.5 Others

9. USA Freight Forwarding Market Competitive Analysis

9.1 Market Share of Key Players

9.2 Cross Comparison of Key Players

9.2.1 Company Name
9.2.2 Group Size (Large, Medium, or Small as per industry convention)
9.2.3 Total Revenue (USD Million)
9.2.4 Revenue Growth Rate (%)
9.2.5 Market Share (%)
9.2.6 Number of Shipments Handled (Annual)
9.2.7 Modal Mix (Share by Air, Ocean, Road, Rail)
9.2.8 Technology Adoption Index (Digitalization, Automation)
9.2.9 Service Portfolio Breadth (Number of Service Types)
9.2.10 Customer Retention Rate (%)
9.2.11 On-Time Delivery Rate (%)
9.2.12 Sustainability Initiatives (CO2 Reduction, Green Logistics)
9.2.13 Customer Satisfaction Score (NPS or Equivalent)

9.3 SWOT Analysis of Top Players

9.4 Pricing Analysis

9.5 Detailed Profile of Major Companies

9.5.1 DHL Supply Chain & Global Forwarding
9.5.2 Kuehne + Nagel
9.5.3 DB Schenker
9.5.4 Expeditors International of Washington, Inc.
9.5.5 C.H. Robinson Worldwide, Inc.
9.5.6 XPO, Inc.
9.5.7 UPS Supply Chain Solutions
9.5.8 FedEx Logistics
9.5.9 Maersk Logistics & Services
9.5.10 Geodis
9.5.11 DSV A/S
9.5.12 CEVA Logistics
9.5.13 Bolloré Logistics
9.5.14 Hellmann Worldwide Logistics
9.5.15 Nippon Express Holdings

10. USA Freight Forwarding Market End-User Analysis

10.1 Procurement Behavior of Key Ministries

10.1.1 Government Procurement Policies
10.1.2 Budget Allocations for Freight Services
10.1.3 Supplier Selection Criteria
10.1.4 Contract Management Practices

10.2 Corporate Spend on Infrastructure & Energy

10.2.1 Investment Trends in Logistics Infrastructure
10.2.2 Budgeting for Freight Services
10.2.3 Impact of Economic Conditions on Spending

10.3 Pain Point Analysis by End-User Category

10.3.1 Delays in Delivery
10.3.2 High Shipping Costs
10.3.3 Lack of Visibility in Supply Chain
10.3.4 Compliance and Regulatory Challenges

10.4 User Readiness for Adoption

10.4.1 Awareness of Freight Forwarding Solutions
10.4.2 Willingness to Invest in Technology
10.4.3 Training and Support Needs

10.5 Post-Deployment ROI and Use Case Expansion

10.5.1 Measurement of ROI
10.5.2 Case Studies of Successful Implementations
10.5.3 Future Use Case Opportunities

11. USA Freight Forwarding Market Future Size, 2025-2030

11.1 By Value

11.2 By Volume

11.3 By Average Selling Price


Go-To-Market Strategy Phase

1. Whitespace Analysis + Business Model Canvas

1.1 Market Gaps Identification

1.2 Value Proposition Development

1.3 Revenue Streams Analysis

1.4 Cost Structure Evaluation

1.5 Key Partnerships

1.6 Customer Segments

1.7 Channels


2. Marketing and Positioning Recommendations

2.1 Branding Strategies

2.2 Product USPs

2.3 Target Market Identification

2.4 Communication Strategies

2.5 Digital Marketing Approaches


3. Distribution Plan

3.1 Urban Retail Strategies

3.2 Rural NGO Tie-Ups

3.3 Logistics Partnerships

3.4 Distribution Channels


4. Channel & Pricing Gaps

4.1 Underserved Routes

4.2 Pricing Bands Analysis

4.3 Competitor Pricing Strategies


5. Unmet Demand & Latent Needs

5.1 Category Gaps

5.2 Consumer Segments

5.3 Emerging Trends


6. Customer Relationship

6.1 Loyalty Programs

6.2 After-Sales Service

6.3 Customer Feedback Mechanisms


7. Value Proposition

7.1 Sustainability Initiatives

7.2 Integrated Supply Chains

7.3 Cost Efficiency


8. Key Activities

8.1 Regulatory Compliance

8.2 Branding Efforts

8.3 Distribution Setup


9. Entry Strategy Evaluation

9.1 Domestic Market Entry Strategy

9.1.1 Product Mix
9.1.2 Pricing Band
9.1.3 Packaging

9.2 Export Entry Strategy

9.2.1 Target Countries
9.2.2 Compliance Roadmap

10. Entry Mode Assessment

10.1 Joint Ventures

10.2 Greenfield Investments

10.3 Mergers & Acquisitions

10.4 Distributor Model


11. Capital and Timeline Estimation

11.1 Capital Requirements

11.2 Timelines


12. Control vs Risk Trade-Off

12.1 Ownership vs Partnerships


13. Profitability Outlook

13.1 Breakeven Analysis

13.2 Long-Term Sustainability


14. Potential Partner List

14.1 Distributors

14.2 Joint Ventures

14.3 Acquisition Targets


15. Execution Roadmap

15.1 Phased Plan for Market Entry

15.1.1 Market Setup
15.1.2 Market Entry
15.1.3 Growth Acceleration
15.1.4 Scale & Stabilize

15.2 Key Activities and Milestones

15.2.1 Activity Planning
15.2.2 Milestone Tracking

Research Methodology

ApproachModellingSample

Phase 1: Approach1

Desk Research

  • Analysis of industry reports from the American Association of Freight Forwarders
  • Review of government publications on trade statistics and logistics regulations
  • Examination of market trends through logistics and transportation journals

Primary Research

  • Interviews with executives from leading freight forwarding companies
  • Surveys targeting logistics coordinators and supply chain managers
  • Field interviews with customs brokers and freight agents

Validation & Triangulation

  • Cross-validation of findings with data from industry associations and trade bodies
  • Triangulation of insights from primary interviews and secondary data sources
  • Sanity checks through expert panels comprising industry veterans

Phase 2: Market Size Estimation1

Top-down Assessment

  • Estimation of total freight forwarding market size based on national logistics expenditure
  • Segmentation by service type (air, sea, and land freight forwarding)
  • Incorporation of macroeconomic indicators such as GDP growth and trade volume

Bottom-up Modeling

  • Volume estimates derived from major freight forwarders' operational data
  • Cost analysis based on service pricing and operational expenses
  • Calculation of market size using volume x average service cost

Forecasting & Scenario Analysis

  • Multi-variable regression analysis incorporating trade policy changes and economic forecasts
  • Scenario modeling based on potential disruptions in global supply chains
  • Development of baseline, optimistic, and pessimistic market projections through 2030

Phase 3: CATI Sample Composition1

Scope Item/SegmentSample SizeTarget Respondent Profiles
Air Freight Forwarding100Air Freight Managers, Operations Directors
Ocean Freight Services80Logistics Coordinators, Shipping Managers
Land Transportation Logistics60Fleet Managers, Supply Chain Analysts
Customs Brokerage Services50Customs Compliance Officers, Trade Specialists
Integrated Logistics Solutions70Business Development Managers, Account Executives

Frequently Asked Questions

What is the current value of the USA Freight Forwarding Market?

The USA Freight Forwarding Market is valued at approximately USD 26 billion, reflecting significant growth driven by the demand for efficient logistics solutions, e-commerce expansion, and globalization, which necessitates the movement of goods across borders.

What are the key cities for freight forwarding in the USA?

What is the Freight Logistics Optimization Works (FLOW) Program?

How is the USA Freight Forwarding Market segmented by transportation mode?

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