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India Cross-border Logistics Market

India Cross-border Logistics Market, worth USD 12 Bn, is growing rapidly due to surging e-commerce, trade agreements, and infrastructure investments for efficient supply chains.

Region:Asia

Author(s):Shubham

Product Code:KRAA1054

Pages:89

Published On:August 2025

About the Report

Base Year 2024

India Cross-border Logistics Market Overview

  • The India Cross-border Logistics Market is valued at USD 12 billion, based on a five-year historical analysis of the cross-border e-commerce logistics segment, which represents a significant and rapidly growing segment of the overall logistics industry in India. This growth is primarily driven by the increasing demand for efficient supply chain solutions, the surge in cross-border e-commerce, and the expansion of trade agreements. The logistics sector has seen substantial investments in automation, digital platforms, and advanced tracking technologies, which have enhanced operational efficiency and reduced transit times .
  • Key players in this market include major cities such as Mumbai, Delhi, and Bengaluru, which serve as critical logistics hubs owing to their strategic locations, robust infrastructure, and connectivity to international trade routes. These cities facilitate seamless cross-border trade, supported by a growing network of ports (such as Nhava Sheva in Mumbai), international airports, and dedicated freight corridors that enhance logistics capabilities .
  • In 2023, the Indian government implemented the National Logistics Policy to promote the development of logistics infrastructure and reduce logistics costs. This policy includes initiatives for multimodal transport integration, digitalization of logistics services, and the establishment of logistics parks, which are expected to streamline operations and improve efficiency in cross-border logistics .
India Cross-border Logistics Market Size

India Cross-border Logistics Market Segmentation

By Service Type:The service type segmentation includes sub-segments such as Freight Forwarding, Customs Brokerage, Warehousing & Distribution, Transportation (Road, Rail, Air, Sea), Last-Mile Delivery, Integrated Logistics Solutions, and Value-added Services (Packaging, Labelling, Reverse Logistics). Each of these services is integral to the cross-border logistics process, addressing diverse customer requirements and operational complexities. Freight forwarding and transportation services are particularly critical due to the need for efficient international movement and customs compliance, while warehousing and value-added services support inventory management and product customization for export markets .

India Cross-border Logistics Market segmentation by Service Type.

By End-User Industry:The end-user industry segmentation covers E-commerce, Manufacturing, Automotive, Pharmaceuticals & Healthcare, Retail, Electronics & Electricals, and Others. E-commerce is the dominant segment, reflecting the rapid growth of cross-border online retail and the increasing participation of Indian sellers in global marketplaces. Manufacturing and automotive industries also contribute significantly due to the export of components and finished goods, while pharmaceuticals and electronics require specialized logistics solutions for compliance and product safety .

India Cross-border Logistics Market segmentation by End-User Industry.

India Cross-border Logistics Market Competitive Landscape

The India Cross-border Logistics Market is characterized by a dynamic mix of regional and international players. Leading participants such as DHL Express India Pvt. Ltd., FedEx Express Transportation and Supply Chain Services (India), Blue Dart Express Ltd., Delhivery Ltd., Gati Ltd., TCI Express Ltd., Mahindra Logistics Ltd., Allcargo Logistics Ltd., Xpressbees Logistics, DTDC Express Limited, Safexpress Pvt. Ltd., Rivigo Services Pvt. Ltd., Ecom Express Pvt. Ltd., Aramex India Pvt. Ltd., and UPS Express Pvt. Ltd. contribute to innovation, geographic expansion, and service delivery in this space.

DHL Express India Pvt. Ltd.

2002

Mumbai, India

FedEx Express Transportation and Supply Chain Services (India)

1997

Bengaluru, India

Blue Dart Express Ltd.

1983

Mumbai, India

Delhivery Ltd.

2011

Gurugram, India

Gati Ltd.

1989

Hyderabad, India

Company

Establishment Year

Headquarters

Group Size (Large, Medium, or Small as per industry convention)

Annual Revenue (INR/USD)

Revenue Growth Rate (%)

Cross-border Shipment Volume (TEUs/Shipments)

Market Share (%)

Network Coverage (Countries/Border Points Served)

India Cross-border Logistics Market Industry Analysis

Growth Drivers

  • Increasing E-commerce Activities:The Indian e-commerce sector is projected to reach $200 billion in future, driven by a strong annual growth rate. This surge in online shopping is creating a significant demand for cross-border logistics services. In future, the volume of cross-border e-commerce shipments is expected to exceed 1.5 billion, necessitating efficient logistics solutions to handle the increasing order volumes and ensure timely deliveries, thereby boosting the logistics market.
  • Government Initiatives for Trade Facilitation:The Indian government has implemented various initiatives, such as the National Logistics Policy, aimed at reducing logistics costs to 8% of GDP in future. Additionally, the introduction of the Goods and Services Tax (GST) has streamlined interstate trade, enhancing the efficiency of cross-border logistics. These measures are expected to improve the overall trade environment, encouraging more businesses to engage in cross-border activities.
  • Rising Demand for Efficient Supply Chain Solutions:With India's manufacturing output projected to reach $1 trillion in future, there is an increasing need for efficient supply chain solutions. Companies are investing in logistics to optimize their operations, reduce lead times, and enhance customer satisfaction. In future, the demand for integrated logistics services is expected to rise, driven by the need for real-time tracking and inventory management, further propelling the cross-border logistics market.

Market Challenges

  • Complex Regulatory Framework:The cross-border logistics sector in India faces significant challenges due to a complex regulatory environment. Compliance with multiple regulations, including customs laws and trade agreements, can lead to delays and increased operational costs. In future, it is estimated that businesses spend approximately $1.5 billion annually on compliance-related issues, which hampers the efficiency of logistics operations and discourages foreign investments.
  • Infrastructure Limitations:India's logistics infrastructure is still developing, with only about 30% of the road network being four-lane or above. This inadequacy leads to inefficiencies in transportation and increased transit times. In future, the logistics sector is expected to incur losses of around $10 billion due to infrastructure bottlenecks, which can significantly impact the competitiveness of cross-border logistics services and overall trade efficiency.

India Cross-border Logistics Market Future Outlook

The future of the India cross-border logistics market appears promising, driven by technological advancements and increasing globalization. As companies adopt digital logistics solutions, including AI and blockchain, operational efficiencies are expected to improve significantly. Furthermore, the expansion of logistics hubs and the development of smart infrastructure will facilitate smoother cross-border trade. These trends indicate a robust growth trajectory, positioning India as a key player in the global logistics landscape in future.

Market Opportunities

  • Growth in Cross-border E-commerce:The rise of cross-border e-commerce presents a lucrative opportunity for logistics providers. With an estimated 50% increase in cross-border online sales expected in future, logistics companies can capitalize on this trend by offering tailored solutions that cater to international shipping needs, enhancing their service offerings and market reach.
  • Technological Advancements in Logistics:The integration of advanced technologies such as IoT and automation in logistics operations is set to revolutionize the industry. In future, investments in logistics technology are projected to exceed $5 billion, enabling companies to enhance efficiency, reduce costs, and improve customer service, thereby creating significant growth opportunities in the cross-border logistics market.

Scope of the Report

SegmentSub-Segments
By Service Type

Freight Forwarding

Customs Brokerage

Warehousing & Distribution

Transportation (Road, Rail, Air, Sea)

Last-Mile Delivery

Integrated Logistics Solutions

Value-added Services (Packaging, Labelling, Reverse Logistics)

By End-User Industry

E-commerce

Manufacturing

Automotive

Pharmaceuticals & Healthcare

Retail

Electronics & Electricals

Others

By Region

North India

South India

East India

West India

Central India

Northeastern India

Others

By Mode of Transport

Road

Rail

Air

Sea

Multimodal

Others

By Customer Type

B2B

B2C

C2C

Others

By Pricing Model

Fixed Pricing

Variable Pricing

Subscription-Based Pricing

Others

Key Target Audience

Investors and Venture Capitalist Firms

Government and Regulatory Bodies (e.g., Ministry of Commerce and Industry, Directorate General of Foreign Trade)

Logistics Service Providers

Freight Forwarders

Customs Brokers

Trade Associations

Importers and Exporters

Infrastructure Development Agencies

Players Mentioned in the Report:

DHL Express India Pvt. Ltd.

FedEx Express Transportation and Supply Chain Services (India)

Blue Dart Express Ltd.

Delhivery Ltd.

Gati Ltd.

TCI Express Ltd.

Mahindra Logistics Ltd.

Allcargo Logistics Ltd.

Xpressbees Logistics

DTDC Express Limited

Safexpress Pvt. Ltd.

Rivigo Services Pvt. Ltd.

Ecom Express Pvt. Ltd.

Aramex India Pvt. Ltd.

UPS Express Pvt. Ltd.

Table of Contents

Market Assessment Phase

1. Executive Summary and Approach


2. India Cross-border Logistics Market Overview

2.1 Key Insights and Strategic Recommendations

2.2 India Cross-border Logistics Market Overview

2.3 Definition and Scope

2.4 Evolution of Market Ecosystem

2.5 Timeline of Key Regulatory Milestones

2.6 Value Chain & Stakeholder Mapping

2.7 Business Cycle Analysis

2.8 Policy & Incentive Landscape


3. India Cross-border Logistics Market Analysis

3.1 Growth Drivers

3.1.1 Increasing E-commerce Activities
3.1.2 Government Initiatives for Trade Facilitation
3.1.3 Rising Demand for Efficient Supply Chain Solutions
3.1.4 Expansion of Free Trade Agreements

3.2 Market Challenges

3.2.1 Complex Regulatory Framework
3.2.2 Infrastructure Limitations
3.2.3 High Logistics Costs
3.2.4 Customs Delays

3.3 Market Opportunities

3.3.1 Growth in Cross-border E-commerce
3.3.2 Technological Advancements in Logistics
3.3.3 Strategic Partnerships with Local Players
3.3.4 Development of Logistics Hubs

3.4 Market Trends

3.4.1 Adoption of Digital Logistics Solutions
3.4.2 Focus on Sustainability in Logistics
3.4.3 Increasing Use of Automation
3.4.4 Shift Towards Integrated Supply Chain Models

3.5 Government Regulation

3.5.1 Customs Modernization Initiatives
3.5.2 Trade Facilitation Agreements
3.5.3 GST Implementation Impact
3.5.4 Environmental Regulations on Logistics Operations

4. SWOT Analysis


5. Stakeholder Analysis


6. Porter's Five Forces Analysis


7. India Cross-border Logistics Market Market Size, 2019-2024

7.1 By Value

7.2 By Volume

7.3 By Average Selling Price


8. India Cross-border Logistics Market Segmentation

8.1 By Service Type

8.1.1 Freight Forwarding
8.1.2 Customs Brokerage
8.1.3 Warehousing & Distribution
8.1.4 Transportation (Road, Rail, Air, Sea)
8.1.5 Last-Mile Delivery
8.1.6 Integrated Logistics Solutions
8.1.7 Value-added Services (Packaging, Labelling, Reverse Logistics)

8.2 By End-User Industry

8.2.1 E-commerce
8.2.2 Manufacturing
8.2.3 Automotive
8.2.4 Pharmaceuticals & Healthcare
8.2.5 Retail
8.2.6 Electronics & Electricals
8.2.7 Others

8.3 By Region

8.3.1 North India
8.3.2 South India
8.3.3 East India
8.3.4 West India
8.3.5 Central India
8.3.6 Northeastern India
8.3.7 Others

8.4 By Mode of Transport

8.4.1 Road
8.4.2 Rail
8.4.3 Air
8.4.4 Sea
8.4.5 Multimodal
8.4.6 Others

8.5 By Customer Type

8.5.1 B2B
8.5.2 B2C
8.5.3 C2C
8.5.4 Others

8.6 By Pricing Model

8.6.1 Fixed Pricing
8.6.2 Variable Pricing
8.6.3 Subscription-Based Pricing
8.6.4 Others

9. India Cross-border Logistics Market Competitive Analysis

9.1 Market Share of Key Players

9.2 KPIs for Cross Comparison of Key Players

9.2.1 Company Name
9.2.2 Group Size (Large, Medium, or Small as per industry convention)
9.2.3 Annual Revenue (INR/USD)
9.2.4 Revenue Growth Rate (%)
9.2.5 Cross-border Shipment Volume (TEUs/Shipments)
9.2.6 Market Share (%)
9.2.7 Network Coverage (Countries/Border Points Served)
9.2.8 Average Delivery Time (Days)
9.2.9 Customs Clearance Efficiency (Average Clearance Time, % Shipments Cleared on Time)
9.2.10 Technology Adoption Level (Digitalization, Automation Index)
9.2.11 Customer Satisfaction Score (NPS/CSAT)
9.2.12 On-time Delivery Rate (%)
9.2.13 Sustainability Initiatives (CO2 Emissions per Shipment, Green Certifications)

9.3 SWOT Analysis of Top Players

9.4 Pricing Analysis

9.5 List of Major Companies

9.5.1 DHL Express India Pvt. Ltd.
9.5.2 FedEx Express Transportation and Supply Chain Services (India)
9.5.3 Blue Dart Express Ltd.
9.5.4 Delhivery Ltd.
9.5.5 Gati Ltd.
9.5.6 TCI Express Ltd.
9.5.7 Mahindra Logistics Ltd.
9.5.8 Allcargo Logistics Ltd.
9.5.9 Xpressbees Logistics
9.5.10 DTDC Express Limited
9.5.11 Safexpress Pvt. Ltd.
9.5.12 Rivigo Services Pvt. Ltd.
9.5.13 Ecom Express Pvt. Ltd.
9.5.14 Aramex India Pvt. Ltd.
9.5.15 UPS Express Pvt. Ltd.

10. India Cross-border Logistics Market End-User Analysis

10.1 Procurement Behavior of Key Ministries

10.1.1 Ministry of Commerce and Industry
10.1.2 Ministry of Transport
10.1.3 Ministry of Shipping
10.1.4 Ministry of Finance

10.2 Corporate Spend on Infrastructure & Energy

10.2.1 Investment in Logistics Infrastructure
10.2.2 Spending on Technology Upgrades
10.2.3 Budget Allocation for Cross-border Trade

10.3 Pain Point Analysis by End-User Category

10.3.1 Delays in Customs Clearance
10.3.2 High Transportation Costs
10.3.3 Lack of Real-time Tracking
10.3.4 Inadequate Infrastructure

10.4 User Readiness for Adoption

10.4.1 Awareness of Digital Solutions
10.4.2 Training and Skill Development Needs
10.4.3 Investment Capacity

10.5 Post-Deployment ROI and Use Case Expansion

10.5.1 Measurement of Cost Savings
10.5.2 Impact on Delivery Times
10.5.3 Customer Satisfaction Metrics

11. India Cross-border Logistics Market Future Size, 2025-2030

11.1 By Value

11.2 By Volume

11.3 By Average Selling Price


Go-To-Market Strategy Phase

1. Whitespace Analysis + Business Model Canvas

1.1 Market Gaps Identification

1.2 Value Proposition Development

1.3 Revenue Streams Analysis

1.4 Key Partnerships

1.5 Cost Structure Evaluation

1.6 Customer Segmentation

1.7 Channels of Distribution


2. Marketing and Positioning Recommendations

2.1 Branding Strategies

2.2 Product USPs

2.3 Target Market Positioning

2.4 Communication Strategy

2.5 Digital Marketing Approaches


3. Distribution Plan

3.1 Urban Retail Strategies

3.2 Rural NGO Tie-ups

3.3 Logistics Partnerships

3.4 Distribution Channels Optimization


4. Channel & Pricing Gaps

4.1 Underserved Routes

4.2 Pricing Bands Analysis

4.3 Competitor Pricing Strategies


5. Unmet Demand & Latent Needs

5.1 Category Gaps

5.2 Consumer Segments Analysis

5.3 Emerging Trends Identification


6. Customer Relationship

6.1 Loyalty Programs

6.2 After-sales Service Enhancements

6.3 Customer Feedback Mechanisms


7. Value Proposition

7.1 Sustainability Initiatives

7.2 Integrated Supply Chains

7.3 Cost Efficiency Strategies


8. Key Activities

8.1 Regulatory Compliance

8.2 Branding Initiatives

8.3 Distribution Setup


9. Entry Strategy Evaluation

9.1 Domestic Market Entry Strategy

9.1.1 Product Mix Considerations
9.1.2 Pricing Band Strategy
9.1.3 Packaging Solutions

9.2 Export Entry Strategy

9.2.1 Target Countries Identification
9.2.2 Compliance Roadmap Development

10. Entry Mode Assessment

10.1 Joint Ventures

10.2 Greenfield Investments

10.3 Mergers & Acquisitions

10.4 Distributor Model Evaluation


11. Capital and Timeline Estimation

11.1 Capital Requirements Analysis

11.2 Timelines for Market Entry


12. Control vs Risk Trade-Off

12.1 Ownership vs Partnerships

12.2 Risk Mitigation Strategies


13. Profitability Outlook

13.1 Breakeven Analysis

13.2 Long-term Sustainability Strategies


14. Potential Partner List

14.1 Distributors Identification

14.2 Joint Ventures Opportunities

14.3 Acquisition Targets


15. Execution Roadmap

15.1 Phased Plan for Market Entry

15.1.1 Market Setup
15.1.2 Market Entry
15.1.3 Growth Acceleration
15.1.4 Scale & Stabilize

15.2 Key Activities and Milestones

15.2.1 Milestone Planning
15.2.2 Activity Tracking

Research Methodology

ApproachModellingSample

Phase 1: Approach1

Desk Research

  • Analysis of trade statistics from the Ministry of Commerce and Industry
  • Review of logistics reports from the Indian Logistics and Supply Chain Association
  • Examination of government publications on cross-border trade regulations

Primary Research

  • Interviews with logistics managers at major import/export firms
  • Surveys with customs officials to understand regulatory challenges
  • Field interviews with freight forwarders and shipping agents

Validation & Triangulation

  • Cross-validation of data from multiple logistics stakeholders
  • Triangulation of findings from trade data, expert interviews, and market reports
  • Sanity checks through feedback from industry experts and consultants

Phase 2: Market Size Estimation1

Top-down Assessment

  • Estimation of total logistics expenditure in India as a baseline
  • Segmentation of cross-border logistics by key industries such as textiles, electronics, and pharmaceuticals
  • Incorporation of trends in international trade agreements affecting logistics

Bottom-up Modeling

  • Collection of operational data from leading logistics providers
  • Cost analysis based on service offerings and pricing structures
  • Volume estimates derived from historical shipping data and growth rates

Forecasting & Scenario Analysis

  • Utilization of econometric models to project future logistics demand
  • Scenario planning based on potential changes in trade policies and tariffs
  • Development of multiple forecasts (pessimistic, realistic, optimistic) through 2030

Phase 3: CATI Sample Composition1

Scope Item/SegmentSample SizeTarget Respondent Profiles
Cross-border E-commerce Logistics100Logistics Coordinators, E-commerce Managers
Pharmaceutical Import/Export Logistics80Supply Chain Managers, Compliance Officers
Textile Export Logistics60Export Managers, Freight Forwarding Specialists
Automotive Component Supply Chain50Procurement Managers, Logistics Analysts
Electronics Goods Shipping70Operations Managers, Customs Brokers

Frequently Asked Questions

What is the current value of the India Cross-border Logistics Market?

The India Cross-border Logistics Market is valued at approximately USD 12 billion, reflecting significant growth driven by increasing demand for efficient supply chain solutions and the expansion of cross-border e-commerce activities.

What are the key drivers of growth in the India Cross-border Logistics Market?

Which cities are considered major logistics hubs in India?

What initiatives has the Indian government implemented to improve logistics?

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