Nigeria Last Mile Delivery Market

Nigeria last mile delivery market, valued at USD 230 million, is fueled by e-commerce boom and urbanization, featuring dominant B2C and e-commerce segments for efficient logistics.

Region:Africa

Author(s):Geetanshi

Product Code:KRAA2018

Pages:87

Published On:August 2025

About the Report

Base Year 2024

Nigeria Last Mile Delivery Market Overview

  • The Nigeria Last Mile Delivery Market is valued at USD 230 million, based on a five-year historical analysis. This growth is primarily driven by the rapid expansion of e-commerce, urbanization, and the increasing demand for efficient logistics solutions. The rise in smartphone penetration and digital payment systems has further facilitated the growth of last-mile delivery services, making them more accessible to consumers .
  • Lagos, Abuja, and Port Harcourt are the dominant cities in the Nigeria Last Mile Delivery Market. Lagos, being the commercial hub, has a high concentration of businesses and consumers, while Abuja serves as the political center with growing e-commerce activities. Port Harcourt, with its oil and gas industry, also contributes significantly to the demand for delivery services, making these cities key players in the market .
  • In 2023, the Nigerian government implemented the National Transport Policy, issued by the Federal Ministry of Transportation, which aims to enhance the logistics and transportation sector. This policy includes measures to improve infrastructure, streamline regulations, and promote public-private partnerships, ultimately fostering a more efficient last-mile delivery ecosystem across the country .
Nigeria Last Mile Delivery Market Size

Nigeria Last Mile Delivery Market Segmentation

By Type:The last mile delivery market can be segmented into various types, including B2C Delivery, B2B Delivery, C2C Delivery, Same-Day Delivery, Scheduled Delivery, Express Delivery, Hyperlocal Delivery, and Others. Among these, B2C Delivery is the most dominant segment, driven by the surge in online shopping and consumer demand for quick and reliable delivery services. The convenience of receiving goods directly at home has led to increased adoption of B2C delivery solutions, making it a key driver of market growth. Recent trends also show a rise in hyperlocal and express delivery models, especially in urban centers, as consumers increasingly expect faster and more flexible delivery options .

Nigeria Last Mile Delivery Market segmentation by Type.

By End-User:The end-user segmentation includes Retail, E-commerce, Food and Beverage, Pharmaceuticals, Consumer Electronics, Manufacturing, Agriculture, and Others. The E-commerce segment is leading this market due to the exponential growth of online shopping platforms and the increasing consumer preference for home delivery services. Retailers are increasingly partnering with logistics providers to enhance their delivery capabilities, further solidifying the E-commerce segment's dominance. Additionally, food and beverage delivery has seen notable growth, driven by the expansion of online food ordering platforms and changing consumer lifestyles .

Nigeria Last Mile Delivery Market segmentation by End-User.

Nigeria Last Mile Delivery Market Competitive Landscape

The Nigeria Last Mile Delivery Market is characterized by a dynamic mix of regional and international players. Leading participants such as Jumia Logistics, GIG Logistics, DHL Nigeria, FedEx Nigeria, UPS Nigeria, Konga Express, Sendbox, Max.ng, OPay Logistics, Kwik Delivery, TSL Logistics, Red Star Express, Aramex Nigeria, Transport Services Limited, Errand360 contribute to innovation, geographic expansion, and service delivery in this space.

Jumia Logistics

2012

Lagos, Nigeria

GIG Logistics

2012

Lagos, Nigeria

DHL Nigeria

1971

Lagos, Nigeria

FedEx Nigeria

2000

Lagos, Nigeria

Konga Express

2012

Lagos, Nigeria

Company

Establishment Year

Headquarters

Group Size (Large, Medium, or Small as per industry convention)

Delivery Efficiency (On-Time Delivery Rate, %)

Customer Satisfaction Rate (NPS or CSAT Score)

Market Penetration Rate (% of Serviceable Area Covered)

Average Delivery Time (Urban/Non-Urban, Minutes/Hours)

Pricing Strategy (Per Delivery/Subscription/Value-Added Services)

Nigeria Last Mile Delivery Market Industry Analysis

Growth Drivers

  • Urbanization and Population Growth:Nigeria's urban population is projected to reach 223 million in future, contributing to increased demand for last mile delivery services. Urbanization is expected to rise to 53% from 50% in 2020, leading to a higher concentration of consumers in cities. This demographic shift creates a larger customer base for delivery services, as urban dwellers increasingly seek convenience in shopping and delivery options, driving growth in the last mile delivery sector.
  • E-commerce Expansion:The Nigerian e-commerce market is anticipated to grow to $29 billion in future, fueled by increased internet penetration, which is projected to reach 60% of the population. This growth in e-commerce directly correlates with the demand for efficient last mile delivery solutions. As more consumers turn to online shopping, logistics companies must adapt to meet the rising expectations for timely and reliable delivery services, thus propelling the last mile delivery market forward.
  • Technological Advancements in Logistics:The adoption of technology in logistics is transforming Nigeria's last mile delivery landscape. In future, investments in logistics technology are expected to exceed $1 billion, enhancing operational efficiency. Innovations such as real-time tracking, route optimization, and automated warehousing are becoming standard practices. These advancements not only improve service delivery but also reduce costs, making last mile delivery more accessible and efficient for both providers and consumers.

Market Challenges

  • Infrastructure Deficiencies:Nigeria's logistics infrastructure remains underdeveloped, with only 20% of roads in urban areas being paved. This lack of reliable infrastructure leads to delays and increased operational costs for last mile delivery services. Poor road conditions and inadequate transportation networks hinder timely deliveries, affecting customer satisfaction and limiting the growth potential of the last mile delivery market in Nigeria.
  • High Operational Costs:The operational costs for last mile delivery in Nigeria are significantly high, with fuel prices averaging 250 Naira per liter in future. Coupled with rising vehicle maintenance costs and labor expenses, logistics companies face challenges in maintaining profitability. These high costs can deter new entrants into the market and limit the expansion capabilities of existing players, posing a significant challenge to the industry's growth.

Nigeria Last Mile Delivery Market Future Outlook

The future of Nigeria's last mile delivery market appears promising, driven by urbanization and the rapid growth of e-commerce. As consumer preferences shift towards faster delivery options, companies are likely to invest in innovative technologies and partnerships to enhance service efficiency. Additionally, the increasing adoption of mobile payment solutions will facilitate smoother transactions, further boosting market growth. However, addressing infrastructure challenges and operational costs will be crucial for sustaining this momentum and ensuring long-term success in the sector.

Market Opportunities

  • Growth of Mobile Payment Solutions:The rise of mobile payment platforms, projected to reach 50 million users in future, presents a significant opportunity for last mile delivery services. By integrating these solutions, companies can streamline payment processes, enhance customer experience, and reduce transaction times, ultimately driving higher sales and customer retention in the competitive delivery landscape.
  • Expansion into Underserved Regions:With approximately 47% of Nigeria's population residing in rural areas, there is a substantial opportunity for last mile delivery services to expand into these underserved regions. By establishing logistics networks in these areas, companies can tap into a new customer base, providing essential goods and services while driving economic growth and improving access to products for rural consumers.

Scope of the Report

SegmentSub-Segments
By Type

B2C Delivery

B2B Delivery

C2C Delivery

Same-Day Delivery

Scheduled Delivery

Express Delivery

Hyperlocal Delivery

Others

By End-User

Retail

E-commerce

Food and Beverage

Pharmaceuticals

Consumer Electronics

Manufacturing

Agriculture

Others

By Delivery Mode

Motorbike Delivery

Van Delivery

Bicycle Delivery

Foot Delivery

Drone Delivery

Electric Vehicle Delivery

Others

By Payment Method

Cash on Delivery

Mobile Payments

Credit/Debit Cards

Bank Transfers

Others

By Geographic Coverage

Urban Areas

Suburban Areas

Rural Areas

Cross-Border Deliveries

Others

By Delivery Speed

Standard Delivery

Express Delivery

Same-Day Delivery

Next-Day Delivery

Others

By Customer Segment

Individual Consumers

Small Businesses

Large Enterprises

Government Agencies

Others

Key Target Audience

Investors and Venture Capitalist Firms

Government and Regulatory Bodies (e.g., Nigerian Communications Commission, Federal Road Safety Corps)

Logistics and Supply Chain Companies

E-commerce Platforms

Local Delivery Service Providers

Telecommunications Companies

Transport and Fleet Management Companies

Financial Institutions

Players Mentioned in the Report:

Jumia Logistics

GIG Logistics

DHL Nigeria

FedEx Nigeria

UPS Nigeria

Konga Express

Sendbox

Max.ng

OPay Logistics

Kwik Delivery

TSL Logistics

Red Star Express

Aramex Nigeria

Transport Services Limited

Errand360

Table of Contents

Market Assessment Phase

1. Executive Summary and Approach


2. Nigeria Last Mile Delivery Market Overview

2.1 Key Insights and Strategic Recommendations

2.2 Nigeria Last Mile Delivery Market Overview

2.3 Definition and Scope

2.4 Evolution of Market Ecosystem

2.5 Timeline of Key Regulatory Milestones

2.6 Value Chain & Stakeholder Mapping

2.7 Business Cycle Analysis

2.8 Policy & Incentive Landscape


3. Nigeria Last Mile Delivery Market Analysis

3.1 Growth Drivers

3.1.1 Urbanization and Population Growth
3.1.2 E-commerce Expansion
3.1.3 Technological Advancements in Logistics
3.1.4 Increased Demand for Fast Delivery Services

3.2 Market Challenges

3.2.1 Infrastructure Deficiencies
3.2.2 Regulatory Hurdles
3.2.3 High Operational Costs
3.2.4 Security Concerns

3.3 Market Opportunities

3.3.1 Growth of Mobile Payment Solutions
3.3.2 Partnerships with Local Businesses
3.3.3 Investment in Technology and Automation
3.3.4 Expansion into Underserved Regions

3.4 Market Trends

3.4.1 Rise of Same-Day Delivery Services
3.4.2 Adoption of Green Logistics Practices
3.4.3 Use of Drones and Autonomous Vehicles
3.4.4 Integration of AI in Route Optimization

3.5 Government Regulation

3.5.1 Licensing Requirements for Delivery Services
3.5.2 Tax Incentives for Logistics Companies
3.5.3 Compliance with Safety Standards
3.5.4 Regulations on Cross-Border Deliveries

4. SWOT Analysis


5. Stakeholder Analysis


6. Porter's Five Forces Analysis


7. Nigeria Last Mile Delivery Market Market Size, 2019-2024

7.1 By Value

7.2 By Volume

7.3 By Average Selling Price


8. Nigeria Last Mile Delivery Market Segmentation

8.1 By Type

8.1.1 B2C Delivery
8.1.2 B2B Delivery
8.1.3 C2C Delivery
8.1.4 Same-Day Delivery
8.1.5 Scheduled Delivery
8.1.6 Express Delivery
8.1.7 Hyperlocal Delivery
8.1.8 Others

8.2 By End-User

8.2.1 Retail
8.2.2 E-commerce
8.2.3 Food and Beverage
8.2.4 Pharmaceuticals
8.2.5 Consumer Electronics
8.2.6 Manufacturing
8.2.7 Agriculture
8.2.8 Others

8.3 By Delivery Mode

8.3.1 Motorbike Delivery
8.3.2 Van Delivery
8.3.3 Bicycle Delivery
8.3.4 Foot Delivery
8.3.5 Drone Delivery
8.3.6 Electric Vehicle Delivery
8.3.7 Others

8.4 By Payment Method

8.4.1 Cash on Delivery
8.4.2 Mobile Payments
8.4.3 Credit/Debit Cards
8.4.4 Bank Transfers
8.4.5 Others

8.5 By Geographic Coverage

8.5.1 Urban Areas
8.5.2 Suburban Areas
8.5.3 Rural Areas
8.5.4 Cross-Border Deliveries
8.5.5 Others

8.6 By Delivery Speed

8.6.1 Standard Delivery
8.6.2 Express Delivery
8.6.3 Same-Day Delivery
8.6.4 Next-Day Delivery
8.6.5 Others

8.7 By Customer Segment

8.7.1 Individual Consumers
8.7.2 Small Businesses
8.7.3 Large Enterprises
8.7.4 Government Agencies
8.7.5 Others

9. Nigeria Last Mile Delivery Market Competitive Analysis

9.1 Market Share of Key Players

9.2 Cross Comparison of Key Players

9.2.1 Company Name
9.2.2 Group Size (Large, Medium, or Small as per industry convention)
9.2.3 Delivery Efficiency (On-Time Delivery Rate, %)
9.2.4 Customer Satisfaction Rate (NPS or CSAT Score)
9.2.5 Market Penetration Rate (% of Serviceable Area Covered)
9.2.6 Average Delivery Time (Urban/Non-Urban, Minutes/Hours)
9.2.7 Pricing Strategy (Per Delivery/Subscription/Value-Added Services)
9.2.8 Revenue Growth Rate (YoY %)
9.2.9 Fleet Utilization Rate (%)
9.2.10 Return Rate (% of Failed/Returned Deliveries)
9.2.11 Technology Adoption (Use of Tracking, Automation, Drones, EVs)
9.2.12 Sustainability Initiatives (Green Logistics, EV Fleet Share)

9.3 SWOT Analysis of Top Players

9.4 Pricing Analysis

9.5 Detailed Profile of Major Companies

9.5.1 Jumia Logistics
9.5.2 GIG Logistics
9.5.3 DHL Nigeria
9.5.4 FedEx Nigeria
9.5.5 UPS Nigeria
9.5.6 Konga Express
9.5.7 Sendbox
9.5.8 Max.ng
9.5.9 OPay Logistics
9.5.10 Kwik Delivery
9.5.11 TSL Logistics
9.5.12 Red Star Express
9.5.13 Aramex Nigeria
9.5.14 Transport Services Limited
9.5.15 Errand360

10. Nigeria Last Mile Delivery Market End-User Analysis

10.1 Procurement Behavior of Key Ministries

10.1.1 Ministry of Transportation
10.1.2 Ministry of Trade and Investment
10.1.3 Ministry of Health

10.2 Corporate Spend on Infrastructure & Energy

10.2.1 Investment in Delivery Infrastructure
10.2.2 Budget Allocation for Logistics
10.2.3 Spending on Technology Solutions

10.3 Pain Point Analysis by End-User Category

10.3.1 Delays in Delivery
10.3.2 High Delivery Costs
10.3.3 Lack of Tracking Systems

10.4 User Readiness for Adoption

10.4.1 Awareness of Delivery Options
10.4.2 Acceptance of Digital Payment Methods
10.4.3 Willingness to Pay for Faster Services

10.5 Post-Deployment ROI and Use Case Expansion

10.5.1 Measurement of Delivery Performance
10.5.2 Customer Retention Rates
10.5.3 Opportunities for Service Diversification

11. Nigeria Last Mile Delivery Market Future Size, 2025-2030

11.1 By Value

11.2 By Volume

11.3 By Average Selling Price


Go-To-Market Strategy Phase

1. Whitespace Analysis + Business Model Canvas

1.1 Market Gaps Identification

1.2 Value Proposition Development

1.3 Revenue Streams Analysis

1.4 Cost Structure Evaluation

1.5 Key Partnerships Exploration

1.6 Customer Segmentation

1.7 Channels of Distribution


2. Marketing and Positioning Recommendations

2.1 Branding Strategies

2.2 Product USPs

2.3 Target Audience Identification

2.4 Communication Strategy

2.5 Digital Marketing Approaches

2.6 Offline Marketing Strategies


3. Distribution Plan

3.1 Urban Retail Strategies

3.2 Rural NGO Tie-Ups

3.3 Last-Mile Distribution Techniques

3.4 Partnership with Local Couriers

3.5 Technology Integration in Distribution


4. Channel & Pricing Gaps

4.1 Underserved Routes Analysis

4.2 Pricing Bands Evaluation

4.3 Competitor Pricing Comparison

4.4 Customer Willingness to Pay


5. Unmet Demand & Latent Needs

5.1 Category Gaps Identification

5.2 Consumer Segments Analysis

5.3 Service Improvement Opportunities


6. Customer Relationship

6.1 Loyalty Programs Development

6.2 After-Sales Service Strategies

6.3 Customer Feedback Mechanisms


7. Value Proposition

7.1 Sustainability Initiatives

7.2 Integrated Supply Chains

7.3 Customer-Centric Approaches


8. Key Activities

8.1 Regulatory Compliance

8.2 Branding Initiatives

8.3 Distribution Setup


9. Entry Strategy Evaluation

9.1 Domestic Market Entry Strategy

9.1.1 Product Mix Considerations
9.1.2 Pricing Band Strategy
9.1.3 Packaging Solutions

9.2 Export Entry Strategy

9.2.1 Target Countries Identification
9.2.2 Compliance Roadmap Development

10. Entry Mode Assessment

10.1 Joint Ventures

10.2 Greenfield Investments

10.3 Mergers & Acquisitions

10.4 Distributor Model Evaluation


11. Capital and Timeline Estimation

11.1 Capital Requirements Analysis

11.2 Timelines for Implementation


12. Control vs Risk Trade-Off

12.1 Ownership vs Partnerships


13. Profitability Outlook

13.1 Breakeven Analysis

13.2 Long-Term Sustainability Strategies


14. Potential Partner List

14.1 Distributors Identification

14.2 Joint Ventures Opportunities

14.3 Acquisition Targets


15. Execution Roadmap

15.1 Phased Plan for Market Entry

15.1.1 Market Setup
15.1.2 Market Entry
15.1.3 Growth Acceleration
15.1.4 Scale & Stabilize

15.2 Key Activities and Milestones

15.2.1 Activity Planning
15.2.2 Milestone Tracking

Research Methodology

ApproachModellingSample

Phase 1: Approach1

Desk Research

  • Analysis of government reports on logistics and transportation infrastructure in Nigeria
  • Review of industry publications and market reports focusing on last mile delivery trends
  • Examination of demographic and economic data from the National Bureau of Statistics

Primary Research

  • Interviews with logistics providers and last mile delivery companies operating in Nigeria
  • Surveys with e-commerce businesses to understand their delivery challenges and strategies
  • Focus groups with consumers to gather insights on delivery preferences and experiences

Validation & Triangulation

  • Cross-validation of findings through multiple data sources including trade associations and market analysts
  • Triangulation of qualitative insights from interviews with quantitative data from surveys
  • Sanity checks through expert panel reviews comprising industry veterans and logistics experts

Phase 2: Market Size Estimation1

Top-down Assessment

  • Estimation of total logistics market size in Nigeria and identification of last mile delivery share
  • Segmentation of market size by urban vs rural delivery dynamics
  • Incorporation of growth rates from e-commerce penetration and urbanization trends

Bottom-up Modeling

  • Collection of operational data from key last mile delivery firms to establish baseline metrics
  • Analysis of delivery volumes and average costs per delivery across different regions
  • Estimation of market size based on service frequency and customer demand patterns

Forecasting & Scenario Analysis

  • Development of forecasting models based on historical growth rates and market drivers
  • Scenario analysis considering factors such as regulatory changes and technological advancements
  • Projections for market growth through 2030 under various economic conditions

Phase 3: CATI Sample Composition1

Scope Item/SegmentSample SizeTarget Respondent Profiles
Urban Last Mile Delivery Services100Logistics Managers, Operations Directors
Rural Delivery Challenges60Supply Chain Coordinators, Regional Managers
E-commerce Delivery Solutions80eCommerce Executives, Fulfillment Managers
Consumer Delivery Preferences120End Consumers, Customer Experience Managers
Technology Adoption in Delivery40IT Managers, Innovation Officers

Frequently Asked Questions

What is the current value of the Nigeria Last Mile Delivery Market?

The Nigeria Last Mile Delivery Market is valued at approximately USD 230 million, driven by the rapid growth of e-commerce, urbanization, and the demand for efficient logistics solutions. This market is expected to continue expanding as consumer preferences evolve.

Which cities are the key players in the Nigeria Last Mile Delivery Market?

What are the main types of last mile delivery services in Nigeria?

How has urbanization impacted the Nigeria Last Mile Delivery Market?

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