Global BPO Services

Global BPO Services


  • Products Id :- OHME9321
  • |
  • Pages: 36
  • |
  • |
  • |
  Request for Sample Report
  Request A Quote

Executive Summary

Global BPO Services

Summary

Global BPO Services industry profile provides top-line qualitative and quantitative summary information including: market size (value 2012-16, and forecast to 2021). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market.

Synopsis

Essential resource for top-line data and analysis covering the Global bpo services market. Includes market size and segmentation data, textual and graphical analysis of market growth trends, leading companies and macroeconomic information.

Key Highlights

BPO services include the outsourcing of business-related processes to third-party organizations. The services include the outsourcing of functions such as customer relationship management, knowledge process outsourcing, finance & accounting, human resources, procurement, and vertical-specific processes.

The global BPO Services market had total revenues of $140,316.1m in 2016, representing a compound annual growth rate (CAGR) of 4.4% between 2012 and 2016.

There are some very large and highly developed players in the Asia-Pacific market and many companies are located in Asia for the ability to offer offshoring services on a big scale. The North American BPO services market is the largest globally due to the US BPO market, accounting for over 90% of the regional market in value terms. Within Europe the UK is by far the biggest market in value terms almost, 4 times the size of France which is the second largest.

The performance of the market is forecast to decelerate, with an anticipated CAGR of 3.1% for the five-year period 2016-2021, which is expected to drive the market to a value of $163,764.0m by the end of 2021.

Scope

Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the bpo services market in the global

Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the globalbpo services market

Leading company profiles reveal details of key bpo services market players' global operations and financial performance

Add weight to presentations and pitches by understanding the future growth prospects of the Global bpo services market with five year forecasts

Reasons to Buy

What was the size of the Global bpo services market by value in 2016?

What will be the size of the Global bpo services market in 2021?

What factors are affecting the strength of competition in the Global bpo services market?

How has the market performed over the last five years?

What are the main segments that make up the global's bpo services market?



Read More



Contact Us:
Ken Research
Ankur Gupta, Head Marketing & Communications

+91-9015378249

Table of Contents

Executive Summary

Market value

Market value forecast

Category segmentation

Geography segmentation

Market rivalry

Market Overview

Market definition

Market analysis

Market Data

Market value

Market Segmentation

Category segmentation

Geography segmentation

Market Outlook

Market value forecast

Five Forces Analysis

Summary

Buyer power

Supplier power

New entrants

Threat of substitutes

Degree of rivalry

Leading Companies

Accenture Plc

CGI Group

SYNNEX Corporation

Telus International

Methodology

Industry associations

Related MarketLine research

Appendix

About MarketLine

List of Figures

Figure 1: Global bpo services market value: $ million, 2012-16

Figure 2: Global bpo services market category segmentation: % share, by value, 2016

Figure 3: Global bpo services market geography segmentation: % share, by value, 2016

Figure 4: Global bpo services market value forecast: $ million, 2016-21

Figure 5: Forces driving competition in the global bpo services market, 2016

Figure 6: Drivers of buyer power in the global bpo services market, 2016

Figure 7: Drivers of supplier power in the global bpo services market, 2016

Figure 8: Factors influencing the likelihood of new entrants in the global bpo services market, 2016

Figure 9: Factors influencing the threat of substitutes in the global bpo services market, 2016

Figure 10: Drivers of degree of rivalry in the global bpo services market, 2016

Figure 11: Accenture Plc: revenues & profitability

Figure 12: Accenture Plc: assets & liabilities

Figure 13: CGI Group: revenues & profitability

Figure 14: CGI Group: assets & liabilities

Figure 15: SYNNEX Corporation: revenues & profitability

Figure 16: SYNNEX Corporation: assets & liabilities

List of Tables

Table 1: Global bpo services market value: $ million, 2012-16

Table 2: Global bpo services market category segmentation: $ million, 2016

Table 3: Global bpo services market geography segmentation: $ million, 2016

Table 4: Global bpo services market value forecast: $ million, 2016-21

Table 5: Accenture Plc: key facts

Table 6: Accenture Plc: key financials ($)

Table 7: Accenture Plc: key financial ratios

Table 8: CGI Group: key facts

Table 9: CGI Group: key financials ($)

Table 10: CGI Group: key financials (C$)

Table 11: CGI Group: key financial ratios

Table 12: SYNNEX Corporation: key facts

Table 13: SYNNEX Corporation: key financials ($)

Table 14: SYNNEX Corporation: key financial ratios

Table 15: Telus International: key facts

Single User License:
Report can be used by individual purchaser only

Site License:
Report can be shared by unlimited users within one corporate location, e.g. a regional office

Corporate User License:
Report can be shared globally by unlimited users within the purchasing corporation e.g. all employees of a single company

To know more information on Purchase by Section, please send a mail to sales [@] kenresearch.com
 

Accenture Plc, CGI Group, SYNNEX Corporation, Telus International

select a license

Single User License
USD 350 INR 25158
Site License
USD 700 INR 50316
Corporate User License
USD 1050 INR 75474

NEWSLETTER BY CATEGORY




Testimonials

An excellent provider. Thorough, precise and outstanding insight. They drill down to what we need and their reports are effective at integrating text with supporting graphics and charts. Their reports are a great resource to go back too. ...

Coherent, high-quality, thoroughly-researched reports. We received a very quick response to all our queries which eventually expedited the entire process....

Well structured, the insights they shared with us were very helpful and reliable. Their timely assistance make their services invaluable to us. I would highly recommend them and would definitely use them again in the future if needed...

The report sent to us was on the point, and its information was quite extensive, well structured, and well researched. More importantly what we valued was your response time and professionalism. As a leading global consulting firm, our clients expect high quality deliverables in short periods of time, so a reliable research partner is essential. For the price that you have charged the quality of your services were exceptional. We look forward to continue our relationship with your team on future engagements....

This is with regards to your report on India PVC pipes and fitting market outlook industry outlook to 2019. This is a very well written report and accept my compliments on the same.... ...



Ken Research, Unit 14, Tower B3, Spaze I Tech Business Park, Sohna Road, sector 49
     Gurgaon, Haryana - 122001, India

download

Company Brochure

Engage with Us

sales [@] kenresearch.com