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Bolivia's Entel planning to set up eight business divisions
Although Bolivia has enjoyed strong economic growth in recent years, GDP remains among the lowest in South America. Many areas of the country outside the main cities are poor and undeveloped, and there is a sizeable proportion of the population which live in remote valleys and areas where telecom infrastructure has been chronically neglected. As a result, the penetration of telecom services is low.
The structure of Bolivia's fixed telecom market is different from most other countries. Local services are primarily provided by 15 telecom cooperatives. These are non-profit-making companies privately owned and controlled by their users. Since liberalisation, the cooperatives have also provided long-distance telephony, and several offer broadband and pay TV services. They have invested in network upgrades in a bid to improve services for customers, and to expand their footprints.
Bolivia has a multi-carrier system wherein consumers can choose a long-distance carrier for each call by dialling the carrier's prefix. A number of operators have adopted VoIP, while others use fixed-wireless technologies, and some rent fibre-optic capacity.
State-owned Empresa Nacional de Telecomunicaciones (Entel) is the country's incumbent long-distance operator. It also offers local telephony, DSL broadband access, and satellite pay TV services. Its subsidiary Entel Movil is Bolivia's largest mobile company.
Bolivia's fixed broadband services remain the slowest and the most expensive in Latin America, and are unavailable even in some of the major urban areas. Being a landlocked country, Bolivia has no direct access to submarine cable networks. It must therefore connect to the rest of the world either via satellite or through terrestrial links across neighbouring countries.
Since it was renationalised in 2007, Entel has focused on providing telecom services in rural areas under a project known as Territory with Total Coverage'. This project aims to increase telecom coverage through mobile rather than through fixed networks.
Bolivia has more than ten times as many mobile phones as fixed lines, and the trend towards fixed-mobile substitution continues. Besides Entel, another two companies offer mobile telephony: Tigo, wholly owned by Luxembourg-based Millicom International, and NuevaTel, trading as Viva and controlled by US firm Trilogy International.
All three mobile companies offer 3G services. Due to the poor quality, high cost, and unavailability of DSL, 3G has become an attractive alternative in Bolivia. The number of mobile broadband and smartphone accounts has also escalated. Tigo's launch of an LTE service in mid-2014 heralded the emergence of a new era in mobile broadband.
The launch of a new satellite in December 2013 heralds improved telecom services across Bolivia following the satellite coming online in April 2014, with additional capacity expected to be sold to other countries in the regions. Entel launched a new satellite TV service in May 2014 and by the end of 2015 it had signed up about 24,500 subscribers.
Four companies apply to manage the number portability facility;
Government extends free satellite service from housing association units to rural areas;
Bolivian Space Agency planning to launch a second telecom satellite after 2020;
Entel contracts Hughes Network to provide its Jupiter platform for a new broadband satellite service;
Central Bank of Bolivia reports 1,070% increase in the number of mobile payment transactions in 2015;
Viva joins Entel and Tigo with LTE services;
MNP tender launched in March 2016;
Costas launches satellite TV service;
Tigo Bolivia capitalises on cable TV service with new bundled offering including mobile broadband based on its LTE network.
Under the Territory with Total Coverage' project, Entel has expanded its mobile network and installed more than 1,500 base stations, reaching all of Bolivia's 339 municipalities.
Entel reports a 4% increase in revenue for 2015, year-on-year;
The state broadcasting network Bolivia TV has launched the country's first digital terrestrial TV (DTT) services, initially in La Paz.
Entel contracts Gilat Satellite to provide equipment for tele-centres.
Ministry of Health invests B$139 million in telehealth services, with Entel to provide satellite, fibre and radio access connectivity covering 339 municipalities;
Entel launches DTH platform through the Tupac Katari satellite;
Report update includes the regulator's market data to February 2016, operator data to Q3 2016, recent market developments.
Key telecom penetration by service 2016 (e)
Key indicators by service: | Penetration
Fixed-broadband | 2.1%
Fixed-line telephony | 8.2%
Mobile SIM | 98.4%
1. Executive summary
2. Key statistics
3. Country overview
4. Telecommunications market
4.1 Market analysis
4.2 Total Coverage Project
5. Regulatory environment
5.1 Historical overview
5.2 Regulatory authority
5.2.1 ATT (previously Sittel)
5.3 Government policies
5.3.1 Privatisation of Entel
5.3.2 Renationalisation of Entel
5.3.3 Telecom sector liberalisation in Bolivia
5.4 Per-second billing
5.5 Telecommunications Law 2011
6. Fixed network operators
6.3.3 Cotas and Teledata
7. Telecommunications infrastructure
7.1 Overview of the national telecom network
7.2 International infrastructure
7.2.2 Satellite networks
7.3 Infrastructure developments
7.3.1 Wireless Local Loop (WLL)
8. Fixed-line broadband market
8.1 Market analysis
8.2 Broadband statistics
8.3 Forecasts fixed broadband subscribers 2016; 2018; 2021
8.4 Government ICT plans
8.5 Fixed-line broadband technologies
8.5.1 Other fixed broadband services
9. Digital economy
9.1 eHealth developments
10. Digital media
10.1 Communications: VoIP
11. Mobile market
11.1 Market analysis
11.2 Mobile statistics
11.2.1 General statistics
11.3 Mobile broadband
11.4 Forecasts mobile subscribers 2016; 2018; 2021
11.5 Regulatory issues
11.5.1 Mobile Number Portability (MNP)
11.6 Mobile infrastructure
11.6.1 Third Generation (3G)
11.6.2 Long-term Evolution (LTE)
11.7 Major mobile operators
11.7.1 Entel Movil
11.7.2 Tigo (Telecel)
11.7.3 Viva (NuevaTel)
11.7.4 Mobile Virtual Network Operators (MVNOs)
11.8 Mobile content and applications
12. Related reports
Chart 1 Entel-fixed lines in service and market share 2000 2013
Chart 2 Fixed lines in service and teledensity 2003-2017
Chart 3 Fixed internet users and user penetration rate 2005 2017
Chart 4 Mobile subscribers and penetration rate 2005 2017
Exhibit 1 Map of Bolivia
Exhibit 2 Entel Bolivia at a glance
Exhibit 3 List of cooperatives
Table 1 Country statistics Bolivia 2016 (e)
Table 2 Telephone network statistics 2016 (e)
Table 3 Internet user statistics 2016 (e)
Table 4 Fixed broadband statistics 2016 (e)
Table 5 Mobile statistics 2015 (e)
Table 6 National telecommunications authority
Table 7 Evolution of GDP in Bolivia 2000-2016
Table 8 Historic-Fixed-line/mobile market share of lines 1996-2009
Table 9 Fixed-line/mobile market share of lines 2010-2015
Table 10 Entel revenue 2001-2015
Table 11 Entel-fixed lines in service and market share 2000-2013
Table 12 Historic-Fixed lines in service and teledensity 1996-2009
Table 13 Fixed lines in service and teledensity 2010-2017
Table 14 International bandwidth 2000-2015
Table 15 Historic Fixed internet users and user penetration rate 1996-2009
Table 16 Fixed internet users and user penetration rate 2010-2017
Table 17 Fixed broadband subscribers and penetration rates 2002-2017
Table 18 Broadband market share by technology 2002-2015
Table 19 Fixed and mobile internet accesses 2002-2015
Table 20 Forecast fixed broadband subscribers 2016; 2018; 2021
Table 21 Cable broadband subscribers 2007-2016
Table 22 DSL subscribers 2002-2017
Table 23 Entel DSL subscribers 2002-2013
Table 24 Fibre broadband subscribers 2012-2016
Table 25 Satellite broadband subscribers 2010-2015
Table 26 Satellite TV subscribers 1996-2016
Table 27 Historic-Mobile subscribers and penetration rate 1996-2009
Table 28 Mobile subscribers and penetration rate 2010-2017
Table 29 Market share of mobile operators 2001-2015
Table 30 Active mobile broadband subscribers 2007-2016
Table 31 Mobile internet connections by platform 2014-2015
Table 32 Forecast mobile subscribers and penetration 2016; 2018; 2021
Table 33 Entel mobile subscribers 2000-2013
Table 34 Entel 4G mobile subscribers 2012-2013
Table 35 Tigo mobile subscribers 2003-2016
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paul budde communication, buddecomm, telecomunications research, country profile, Broadband Fixed, Broadcasting, Companies (Major Players), Internet, Mobile & Wireless Broadband and Media, Mobile Communications (voice and infrastructure), Regulations & Government Policies, Telecoms Infrastructure, Bolivia, Latin America (Includes the Caribbean)
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