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ICT investment trends in Vietnam

ICT investment trends in Vietnam


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Executive Summary

Prolonged drought and low commodity prices have adversely affected the Vietnamese economy resulting in the decrease in economic growth in the first half of 2016. However, Vietnamese enterprises are planning to increase their investments in the ICT domain in 2016 compared to 2015. Facing one of the worst droughts in over a century, Vietnamese economic growth stalled in the first half of 2016 and witnessed a reduction when compared to last year

Key Findings

Vietnamese enterprises are focusing their investments in the core ICT domains of software, IT services, and hardware. While investments in software dominated the ICT budgets of Vietnamese enterprises in both 2015 and 2016, investments in hardware is expect to increase in 2016 in order to achieve greater efficiency in their IT operations

Additionally, Vietnamese enterprises are focusing on investing in advanced solutions such as business intelligence, communications & collaboration, internet of things (IoT), and cloud computing solutions

Meanwhile, software as a service (SaaS) and public cloud are the most popular cloud computing solutions employed by Vietnamese enterprises in 2015 and infrastructure as a service (IaaS) and platform as a service (PaaS) are expected to be the top priority of enterprises in 2016

Synopsis

This report presents the findings from a survey of 54 Vietnamese enterprises regarding their Information & Communications Technology (ICT) investment trends. The survey investigates how Vietnamese enterprises currently allocate their ICT budgets across the core areas of enterprise ICT expenditure: hardware, software, IT services, communications, and consulting.

The report illustrates the core technologies that enterprises are investing in, including business intelligence, communications & collaboration, IoT, and cloud computing. The survey also highlights the approach to purchasing technology adopted by enterprises in Vietnam. Through Kable's survey, the report aims to provide a better insight to ICT vendors and service providers when pitching their solutions to enterprises in Vietnam.

Reasons to Buy

Understand how the Vietnamese enterprises' ICT landscape is set to change in 2016 to prioritize your target market

Comprehend how ICT Dongs are being allocated by Vietnamese enterprises in specific geographies and size bands to improve your market penetration

Make effective business decisions by recognizing the opportunities within each of the core areas of ICT spend (hardware, software, IT services, telecommunications, and consulting)

Realign your sales initiatives by understanding the current strategic objectives of Vietnamese enterprises

Enhance your market segmentation with the included, detailed breakdown of opportunities within selected technology categories (business intelligence, communication & collaboration, IoT, and cloud computing)

Prioritize your focus areas by understanding which factors are influencing Vietnamese enterprises' decisions when selecting an ICT provider

Understand the changes in customers' priorities and identify the business and IT objectives that Vietnamese enterprises are looking to achieve through their ICT investment strategies

1 Trends in ICT budgets

1.1 Introduction

1.2 Survey demographics

1.3 ICT budget changes

1.4 ICT budget allocation by core technology area

1.4.1 Hardware budget breakdown

1.4.2 Software budget breakdowns

1.4.3 Third party IT services expenditure

1.4.4 Communications expenditure

1.4.5 Cloud computing budget

1.5 ICT budget allocation by function

1.6 Outsourced IT functions

2 ICT investment priorities and vendor satisfaction

2.1 Introduction

2.1.1 Business intelligence

2.1.2 Communication & collaboration

2.1.3 Internet of Things (IoT)

2.1.4 Cloud computing

3 ICT procurement trends

3.1 Introduction

3.2 Business objectives influencing IT investment strategy

3.3 ICT provider selection

3.4 Key decision maker for purchasing technology

4 Summary

4.1 Vietnamese enterprises are investing in various ICT domains in 2016

5 Appendix

5.1 Definitions

5.2 Further reading

5.3 Contact the authors

Figure 1: Vietnamese enterprise ICT survey industry breakdown

Figure 2: Vietnamese enterprise ICT survey breakdown by size band (number of employees)

Figure 3: Recent and expected ICT budget changes among Vietnamese enterprises

Figure 4: Vietnamese enterprises' (external) ICT budget allocation, 2015 and 2016

Figure 5: Vietnamese enterprises' average hardware budget allocation

Figure 6: Average allocation of software budgets in Vietnamese enterprise market

Figure 7: Vietnamese enterprises' average IT services budget allocation

Figure 8: Vietnamese enterprises' average communications expenditure

Figure 9: Vietnamese enterprises' average cloud computing budget allocation by technology

Figure 10: Vietnamese enterprises' average cloud computing budget allocation by implementation type

Figure 11: Vietnamese enterprises' ICT budget allocation by function, 2015 and 2016

Figure 12: Outsourced IT functions-Vietnamese enterprises' current and future outsourcing priorities

Figure 13: Business intelligence-Vietnamese enterprises' current and future investment priorities

Figure 14: Business intelligence-selected primary provider and vendor satisfaction among Vietnamese enterprises

Figure 15: Communication & collaboration-Vietnamese enterprises' current and future investment priorities

Figure 16: Communication & collaboration-selected primary provider and vendor satisfaction among Vietnamese enterprises

Figure 17: IoT-Vietnamese enterprises' current and future investment priorities

Figure 18: IoT-selected primary provider and vendor satisfaction among Vietnamese enterprises

Figure 19: Cloud computing-Vietnamese enterprises' current and future investment priorities

Figure 20: Cloud computing-selected primary provider and vendor satisfaction among Vietnamese enterprises

Figure 21: Business objectives which influence Vietnamese enterprises' IT investment strategy

Figure 22: Factors influencing Vietnamese enterprises' decision to choose an ICT provider

Figure 23: Role of key entities in making ICT purchasing decisions

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Microsoft, HP, IBM, EMC, Informatica, VNPT, Microsoft, Cisco, AT&T, Arkadin, Apple, Google, Qualcomm, Orange, Intel, Adobe, Amazon Web Services, NetSuite

IT, Budget, Staff, Hardware, Software, Services, Communications, Consulting, Data Centre, Service Desk, End-user computing, Network, Applications, IT Management, development, maintenance, systems integrator, telco, reseller, outsourcer, infrastructure, help desk, support, client, mainframe, server, security, peripherals, storage, semi-conductor, cloud, license, application lifecycle, information management, software infrastructure, integration, SOA, desktop, hosting, disaster recovery, business continuity, convergence, mobile, voice, data.IT, Procurement, Purchasing, Buying, Local resellers, National resellers, Budget, Hosting, Staff, Hardware, Software, Services, Communications, Consulting, Data Centre, Service Desk, End-user computing, Enterprise applications, Business intelligence, Security, Content management, Mobility, IT systems management, Communications & collaboration, Green IT & virtualization, Cloud Computing, Efficiency, Customer satisfaction, SLA, Business goals, Price, Leading-edge technology, Contract flexibility.Enterprise applications, Customer Relationship Management, Enterprise Resource Planning, Financials, Supply Chain Management, HR Management, Product Lifecycle Management, Business Process Management, Interactive marketing automation systems & customer lifecycle management, Business intelligence, Data warehousing, Data marts, Analytics, Real-time Business Intelligence, Social sentiment analysis, Security, Identity & access management, Security & vulnerability management, End-point security & anti-virus, Network security, Content and web filtering, firewalls, Application Security, Backup & archive, Database security, Data Loss Prevention, mobile security, Content management, Document Management, Records Management, Web Content Management, Digital Asset Management, E-mail Archiving, Enterprise Search, Mobility, Mobile device management, mobile applications, Tablet computing, IT systems management, Systems & network management, Storage management, Service management, Database management, Transaction performance management, User experience management, Virtualization, Patch management & configuration,Communications & collaboration, Internet Protocol-Private Branch Exchange, IP-Contact Centre, Unified Communications, VoIP, Presence, Instant messaging, Web conferencing, Video conferencing, Green IT, Data centre, Power management, Cloud Computing, Infrastructure as a Service, Platform as a Service, Software as a Service, Private Cloud, and Hybrid cloud


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