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Morocco - Telecoms, Mobile and Broadband - Statistics and Analyses

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Morocco seeing benefits from the Maroc Digital 2020 strategy

Morocco retains one of the most advanced telecommunications markets in Africa. The part-privatised incumbent telco Maroc Telecom remains the dominant player in the fixed-line sector though has effective competition in the mobile sector. A key regional player, Orange Group, entered the market through the acquisition of a major stake in the telco Medi Telecom (Meditel), which has since been rebranded as Orange Morocco.

The country has some of the lowest prices for broadband internet access, despite there being relatively little competition in the fixed-line broadband sector. Competition in the provision of DSL services is slight since despite the launch of services by Inwi and Orange Morocco, and of regulatory efforts to enforce LLU and wholesale pricing, Maroc Telecom has hindered competitive access to its infrastructure and as a result the company controls about 99.9% of the DSL market.

To accommodate the growing voice and internet traffic operators have upgraded their fibre optic national backbone networks and international connectivity. In combination with upgraded fibre backhaul, LTE services launched in mid-2015 have facilitated the take-up of mobile broadband in regional areas, and so contributed to the governments aims as drawn up in its National Broadband Plan to 2022 and supported by the Maroc Digital 2020 strategy.

The mobile market is one of the more mature in the region, with a penetration rate of over 131%. All three mobile network operators offer fixed-line or fixed-wireless services and have developed mobile data services based on the extensive reach of LTE infrastructure. Mobile internet at the beginning of 2018 accounted for about 94% of all internet connections. The dominance of mobile internet access is likely to continue given the improvements in LTE reach and capabilities, and the preference among consumers to adopt mobile solutions for both voice and data.

This report analyses Morocco's fixed-line telecom market, including sector statistics and assessments of recent regulatory measures. It also covers the mobile market, with details on licensing regimes and spectrum auctions, as well as profiles of the major players. In addition the report covers the fixed-line and fixed-wireless broadband market, with a review of developments in DSL and fibre networks.

Key developments:

Maroc Telecom expands FttP service, launches subscription VoD service;

MNP process amended to hasten number portings;

Inwi launches 4.5G services offering data at up to 1Gb/s;

Central Bank expecting full m-payment services by end-2018;

New SIM card registration regulations take effect;

Government progresses with several key telecom projects;

Maroc Digital 2020 strategy takes shape;

Amendment to Telecommunications Act aimed at giving greater powers to the regulator;

National Broadband Plan to 2022 extending reach of services

Regulator endeavours to enforce LLU tariffs and access to Maroc Telecom's broadband infrastructure;

Poste Maroc signs e-commerce agreement with China Post;

Report updates include the regulator's market data to December 2017, telcos' operating data to Q2 2018, recent market developments.

 

Companies mentioned in this report:

Maroc Telecom (Menara, IAM), Orange Morocco (Medi Telecom), Inwi (Wana, Maroc Connect), Morocco Trade and Development Services (MTDS), Vivendi, Zain

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Table Of Content

Scope

1. Key statistics

2. Telecommunications market

2.1 Government support

3. Regulatory environment

3.1 Telecommunications Law 1997

3.1.1 Telecom law amendments 2002

3.1.2 Telecom law amendments 2014

3.2 Law 55-01 of 2004

3.3 Regulatory authority

3.4 Universal service

3.4.1 Universal Service Fund (USF)

3.5 Telecom sector liberalisation

3.6 Privatisation

3.7 Interconnection

3.8 Number Portability (NP)

3.9 Unbundled Local Loop (ULL)

4. Fixed network operators

4.1 Maroc Telecom

4.2 Orange Morocco (Medi Telecom, Meditel)

4.3 Inwi (formerly Wana, Maroc Connect)

5. Telecommunications infrastructure

5.1 Overview of the national telecoms network

5.2 The MARWAN network

5.3 VoIP

5.4 Internet Exchange Points (IXPs)

5.5 Public call offices (teleboutiques)

5.6 International infrastructure

5.6.1 Submarine fibre

5.6.2 Terrestrial fibre and microwave

5.6.3 Satellite

6. Broadband market

6.1 Introduction and statistical overview

6.1.1 Market analysis

6.1.2 Broadband statistics

6.2 Digital Subscriber Line (DSL) networks

6.2.1 Maroc Telecom (Menara)

6.3 Fibre-to-the-Premises (FttP) networks

6.4 Other fixed broadband services

6.4.1 Satellite broadband

6.4.2 Broadband over Powerlines (BPL)

6.4.3 Wireless broadband

7. Digital economy

7.1 E-commerce

7.2 E-learning

7.3 E-government

8. Digital media

8.1 Videostreaming

9. Mobile communications

9.1 Market analysis

9.2 Mobile statistics

9.2.1 General statistics

9.2.2 Mobile voice

9.2.3 Mobile data

9.2.4 Mobile broadband

9.3 Regulatory issues

9.3.1 SIM card registration

9.3.2 Licensing

9.3.3 Mobile Number Portability (MNP)

9.4 Mobile infrastructure

9.4.1 Analogue networks

9.4.2 Digital networks

9.5 Major mobile operators

9.5.1 Itissalatt Al-Maghrib (IAM, Maroc Telecom)

9.5.2 Orange Morocco (Meditel)

9.5.3 Inwi (Wana)

9.6 Mobile content and applications

9.6.1 Mobile payments, m-banking

9.6.2 Satellite mobile

9.7 Handset market


List Of Figure

Chart 1 Fixed-line market share by provider 2013 2017

Chart 2 Maroc Telecom subscribers (Morocco) 2011 2018

Chart 3 Maroc Telecom revenue 2008 2018

Chart 4 Fixed and fixed-wireless lines in service 2005 2018

Chart 5 Fixed and fixed-wireless lines in service and teledensity in Morocco 2005-2018

Chart 6 Internet users and penetration rate in Morocco 2000 2018

Chart 7 Internet subscribers and penetration 2004 2018

Chart 8 Internet subscribers, DSL and total 2003 2018

Chart 9 Distribution of ADSL access in Morocco by speed 2012 2017

Chart 10 Maroc Telecom internet subscribers by access technology 2003 2018

Chart 11 Mobile subscribers and penetration rate 2005-2018

Chart 12 Mobile internet connections and penetration 2008 2018


List Of Table

Table 1 Top Level Country Statistics and Telco Authorities-Morocco 2018 (e)

Table 2 ICT use of services 2010-2016

Table 3 Fixed-line market share by provider 2013-2017

Table 4 Maroc Telecom subscribers (Morocco) 2011-2018

Table 5 Maroc Telecom financial results 2008-2018

Table 6 Orange Morocco revenue () 2015-2018

Table 7 Fixed and fixed-wireless lines in service 2005-2018

Table 8 Fixed lines and wireless teledensity 2005-2018

Table 9 Fixed-line voice traffic 2013-2017

Table 10 Average fixed-line voice traffic 2012-2017

Table 11 Average revenue per fixed voice subscriber 2012-2017

Table 12 Payphones in service 2005-2017

Table 13 International internet bandwidth 1999-2017

Table 14 Internet users and penetration rate in Morocco 2000-2018

Table 15 Dial-up internet subscribers 2004-2017

Table 16 Internet subscribers and penetration 2003-2018

Table 17 Household penetration of internet by platform 2014-2016

Table 18 Market share of overall internet subscribers by ISP 2012-2017

Table 19 Average revenue per internet subscriber 2012-2017

Table 20 Fixed-line broadband (DSL) subscribers 2003-2018

Table 21 Distribution of ADSL access in Morocco by speed 2012-2017

Table 22 Internet subscriber market share: DSL and mobile 2009-2017

Table 23 Fixed-line broadband penetration 2004-2018

Table 24 Maroc Telecom internet subscribers by access technology 2003-2018

Table 25 e-Commerce transactions 2014-2018

Table 26 Historic-Mobile subscribers and penetration rate 2000-2009

Table 27 Mobile subscribers and penetration rate 2010-2018

Table 28 Multiple SIM card use among mobile subscribers 2012-2016

Table 29 Prepaid and contract subscribers 2012-2017

Table 30 Proportion of prepaid and contract subscribers to total 2012-2017

Table 31 Average price per minute for mobile services 2012-2017

Table 32 Average mobile traffic per subscriber 2012-2017

Table 33 Mobile network voice traffic 2005-2017

Table 34 SMS traffic 2005-2017

Table 35 Average SMS cost 2010-2015

Table 36 Mobile internet connections 2011-2017

Table 37 Market share of mobile internet subscribers by ISP 2015-2017

Table 38 Mobile internet connections and penetration 2008-2018

Table 39 Maroc Telecom mobile subscribers by platform 2012-2018

Table 40 Maroc Telecom mobile subscribers and market share 2002-2018

Table 41 Maroc Telecom ARPU, churn rate 2003-2018

Table 42 Maroc Telecom domestic mobile revenue 2005-2018

Table 43 Orange Morocco mobile subscribers and market share 2002-2017

Table 44 Orange Morocco mobile subscribers (company data) 2016-2018

Table 45 Orange Morocco revenue 2015-2018

Table 46 Inwi mobile subscribers and market share 2011-2017

Table 47 Smartphone penetration 2012-2016

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Products and Companies

Products

paul budde communication, buddecomm, telecomunications research, country profile, Broadband Fixed, Companies (Major Players), Digital Media, Internet, Mobile & Wireless Broadband and Media, Mobile Communications (voice and infrastructure), Regulations & Government Policies, Telecoms Infrastructure, Africa, Morocco


Companies

Maroc Telecom (Menara, IAM), Orange Morocco (Mé,di Telecom), Inwi (Wana, Maroc Connect), Morocco Trade and Development Services (MTDS), Vivendi, Zain