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Serbia - Telecoms, Mobile and Broadband - Statistics and Analyses

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Serbia's telecom sector revenue returns to growth

Following an economically and politically turbulent period during the 1990s, Serbia started the first decade of the new millennium with strong GDP growth until the economic crisis of 2008. GDP growth soon recovered but more recently it has been stymied by the poor performance of Serbia's principal trading markets, including Italy and Greece.

Economic difficulties prompted the government to adopt a range of fiscal measures to raise revenue, including a short-term imposition of a 10% tax on telecom services. Similarly, the economic difficulties, compounded by a range of regulatory measures, saw a steady fall in telecom market revenue for a number of years although not all markets were affected equally. Telecom sector revenue improved in 2017, growing 1% year-on-year.

Serbia's integration with the European Union (EU), formalised by the Stabilisation and Association Agreement in 2008, has encouraged the government and regulator to adopted measures aimed at promoting telecoms reform. The Agreement oversees closer integration with the EU and covers commitments to political, economic, trade, or human rights reform. In addition, as part of the EU pre-accession process, Serbia has received financial aid to build public institutions and improve cross-border co-operation. Serbia has been an official EU candidate country since January 2014.

EU reforms have been fundamental to Serbia's telecom sector. The EU's regulatory framework for communications (the NRF), adopted in mid-2010, promotes competition as the most efficient way to offer communications products and services while ensuring universal access.

Considerable network investment has been undertaken by incumbent and alternative operators in recent years, despite economic difficulties. This has helped to stimulate internet usage, which has also been bolstered by improved affordability as prices are reduced through competition.

Serbia's high mobile penetration, the result of multiple SIM card use, has seen lower revenue in recent years, placing further pressure on operators to develop business models which encourage consumer use of mobile data services as also the continued substitution of fixed-line for mobile voice calls.

Key developments:

MTS trials 5G services with Ericsson;

Telenor Group completes sale of operations in Central Europe;

Regulator amends Cellular Local Loop conditions;

Telekom Serbia, Telenor Serbia and SBB launch joint multi-play service;

Regulator licences three MNOs for spectrum in the 800MHz band, stimulating LTE development;

Telenor Serbia upgrades mobile network with carrier aggregation technology;

Report update includes the regulator's 2017 annual report, market data report to June 2018, telcos' operating and financial data to Q2 2018, recent market developments.

Companies mentioned in this report:

Mobilna Telefonija Srbija (MTS), Telekom Serbia, VIP Mobile, Telenor Serbia, Serbia Broadband (SBB), I.KOM, Knight Development Support, Invest-Inenjering, Beogrid, JET TV, Kopernikus Technology, BeotelNet, Sat Trakt, Telemark and Radijus vektor.

READ MORE

Table Of Content

Scope

1. Executive summary

2. Key statistics

3. Country overview

4. Telecommunications market

4.1 Market analysis

5. Regulatory environment

5.1 Law on Electronic Communications

5.1.1 Amendments

5.2 Regulatory authority

5.3 Telecom sector liberalisation

5.4 Privatisation

5.4.1 Telekom Serbia

5.4.2 Mobi 63

5.5 Interconnect

5.6 Universal service

5.7 Number Portability (NP)

6. Fixed network operators

6.1 Telekom Serbia

7. Telecommunications infrastructure

7.1 Overview of the national telecom network

7.1.1 Electric Energy Transmission and Transmission System Control (EMS)

7.1.2 EPS network

7.2 International infrastructure

8. Fixed-line broadband market

8.1 Introduction and statistical overview

8.2 Broadband statistics

8.3 Forecasts fixed broadband subscribers 2019; 2021; 2023

8.4 Fixed-line broadband technologies

8.4.1 Hybrid Fibre Coax (HFC) networks

8.4.2 Digital Subscriber Line (DSL) networks

8.4.3 Fibre-to-the-Premises (FttP) networks

8.4.4 Other fixed broadband services

8.4.5 WiMAX

8.4.6 W-Fi

9. Digital economy

9.1 E-government

10. Digital media

10.1 Videostreaming

11. Mobile market

11.1 Market analysis

11.2 Mobile statistics

11.3 Mobile data

11.3.1 Short Message Service (SMS)/Multimedia Messaging Service (MMS)

11.4 Mobile broadband

11.5 Regulatory issues

11.5.1 Third mobile licence

11.5.2 1800MHz auction

11.5.3 800MHz auction

11.5.4 Mobile Number Portability (MNP)

11.5.5 Roaming

11.5.6 Mobile Termination Rates (MTRs)

11.6 Mobile infrastructure

11.6.1 5G

11.6.2 4G (LTE)

11.6.3 3G

11.6.4 Other infrastructure developments

11.7 Major mobile operators

11.7.1 Telenor Serbia

11.7.2 Mobilna Telefonija Srbija (MTS)

11.7.3 VIP Mobile

11.7.4 Mobile Virtual Network operators (MVNOs)

11.8 Mobile content and applications

12. Related reports


List Of Figure

Chart 1 Telekom Serbia Group financial data 2007 2017

Chart 2 Telekom Serbia Group revenue by service 2014 2017

Chart 3 Telekom Serbia financial data 2009 2017

Chart 4 Telekom Serbia company subscribers by sector 2010 2017

Chart 5 Fixed lines in service and teledensity 2004 2018

Chart 6 Fixed-line broadband subscribers and penetration 2005 2018

Chart 7 Active mobile subscribers and penetration rate 2005 2019

Chart 8 Mobile operator market share by subscribers 2003 2018

Chart 9 Telenor Serbia financial data (mobile) 2007 2018

Chart 10 Telenor Serbia prepaid and postpaid ARPU and MOU 2007 2018

Chart 11 MTS subscribers 2010 2017

Chart 12 VIP Mobile financial data 2007 2018


List Of Table

Table 1 Top Level Country Statistics and Telco Authorities-Serbia 2018 (e)

Table 2 Telecom market revenue by sector () 2008 2015

Table 3 Telecom market revenue by sector (RDS) 2011 2015

Table 4 Share of telecom revenue by service 2010-2015

Table 5 Share of telecom investment by service 2010 2015

Table 6 Telecom market investment 2009 2015

Table 7 Annual fixed number portings 2014-2018

Table 8 Fixed-line telephony revenue 2004-2015

Table 9 Telekom Serbia Group financial data 2007-2017

Table 10 Telekom Serbia Group revenue by service 2014-2017

Table 11 Telekom Serbia company financial data 2009-2017

Table 12 Telekom Serbia Group revenue by service 2014-2017

Table 13 Telekom Serbia Group subscribers by sector 2009-2017

Table 14 Telekom Serbia company subscribers by sector 2010-2017

Table 15 Telekom Serbia Group investments by sector (old style) 2010-2012

Table 16 Telekom Serbia Group investments by segment 2013-2016

Table 17 Telekom Serbia company investments by sector 2010-2017

Table 18 Fixed lines in service and teledensity 2004-2018

Table 19 VoIP users and traffic 2010-2015

Table 20 Fixed line voice traffic 2004-2018

Table 21 International internet bandwidth 2004-2016

Table 22 ISPs by access platform 2008-2015

Table 23 Fixed broadband market share by platform 2016-2018

Table 24 Fixed broadband market share by access speed 2016-2018

Table 25 Historic-Internet users and penetration rates 2000-2009

Table 26 Internet users and penetration rates 2010-2018

Table 27 Household internet use by connection type 2007-2014

Table 28 Internet market revenue 2005-2015

Table 29 Dial-up internet connections 2007-2015

Table 30 Fixed-line broadband subscribers and penetration 2005-2018

Table 31 Forecast fixed broadband subscribers 2019; 2021; 2023

Table 32 Cable broadband subscribers 2004-2016

Table 33 DSL subscribers 2004-2016

Table 34 Telekom Serbia DSL subscribers 2008-2016

Table 35 Fibre broadband subscribers 2010-2016

Table 36 Wireless internet subscribers 2007-2016

Table 37 Proportion of companies using e-government services 2007-2018

Table 38 Telekom Serbia IPTV subscribers 2008-2017

Table 39 Mobile market investment 2013-2015

Table 40 Mobile market revenue 2003-2016

Table 41 Historic-Mobile subscribers and penetration rate 1998-2009

Table 42 Active mobile subscribers and penetration rate 2010-2019

Table 43 Total outgoing mobile traffic 2003-2018

Table 44 Mobile operator market share by subscribers 2003-2018

Table 45 Mobile operator market share of revenue 2003-2015

Table 46 Prepaid subscribers and proportion of total mobile subscribers 2005-2018

Table 47 Telenor prepaid users 2007-2018

Table 48 MTS Serbia prepaid users 2012-2017

Table 49 Mobile data traffic 2012-2018

Table 50 Total SMS and MMS messages sent 2003-2018

Table 51 Mobile internet and 3G subscribers 2007-2015

Table 52 Active mobile broadband subscribers and penetration 2010-2018

Table 53 Average mobile number portings per month 2011-2018

Table 54 Annual and cumulative mobile number portings 2011-2018

Table 55 European roaming charges 2007 2016

Table 56 European roaming charges 2014-2017

Table 57 Mobile base stations installed by operator June 2018

Table 58 M2M connections 2014-2018

Table 59 Telenor Serbia subscribers 2006-2018

Table 60 Telenor Serbia financial data (mobile) 2007-2018

Table 61 Telenor Serbia financial data quarterly change (mobile) 2016-2018

Table 62 Telenor Serbia revenue (Serbia and Montenegro split) 2013-2018

Table 63 Telenor Serbia mobile revenue by type 2014-2018

Table 64 Telenor Serbia prepaid and postpaid ARPU and MOU 2007-2018

Table 65 MTS subscribers 2010-2017

Table 66 VIP Mobile financial data 2007-2018

Table 67 VIP Mobile financial data by quarter 2013-2018

Table 68 VIP Mobile subscribers 2007 2018

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Products and Companies

Products

paul budde communication, buddecomm, telecomunications research, country profile, forcast, forcasting, estimates, Broadband Fixed, Broadcasting, Companies (Major Players), Digital Media, Internet, Mobile & Wireless Broadband and Media, Mobile Communications (voice and infrastructure), Strategies & Analyses (Industry & Markets), Telecoms Infrastructure, Europe, Serbia


Companies

Mobilna Telefonija Srbija (MTS), Telekom Serbia, VIP Mobile, Telenor Serbia, Serbia Broadband (SBB), I.KOM, Knight Development Support, Invest-Inenjering, Beogrid, JET TV, Kopernikus Technology, BeotelNet, Sat Trakt, Telemark and Radijus vektor.

Serbia's telecom sector revenue returns to growth

Following an economically and politically turbulent period during the 1990s, Serbia started the first decade of the new millennium with strong GDP growth until the economic crisis of 2008. GDP growth soon recovered but more recently it has been stymied by the poor performance of Serbia's principal trading markets, including Italy and Greece.

Economic difficulties prompted the government to adopt a range of fiscal measures to raise revenue, including a short-term imposition of a 10% tax on telecom services. Similarly, the economic difficulties, compounded by a range of regulatory measures, saw a steady fall in telecom market revenue for a number of years although not all markets were affected equally. Telecom sector revenue improved in 2017, growing 1% year-on-year.

Serbia's integration with the European Union (EU), formalised by the Stabilisation and Association Agreement in 2008, has encouraged the government and regulator to adopted measures aimed at promoting telecoms reform. The Agreement oversees closer integration with the EU and covers commitments to political, economic, trade, or human rights reform. In addition, as part of the EU pre-accession process, Serbia has received financial aid to build public institutions and improve cross-border co-operation. Serbia has been an official EU candidate country since January 2014.

EU reforms have been fundamental to Serbia's telecom sector. The EU's regulatory framework for communications (the NRF), adopted in mid-2010, promotes competition as the most efficient way to offer communications products and services while ensuring universal access.

Considerable network investment has been undertaken by incumbent and alternative operators in recent years, despite economic difficulties. This has helped to stimulate internet usage, which has also been bolstered by improved affordability as prices are reduced through competition.

Serbia's high mobile penetration, the result of multiple SIM card use, has seen lower revenue in recent years, placing further pressure on operators to develop business models which encourage consumer use of mobile data services as also the continued substitution of fixed-line for mobile voice calls.

Key developments:

MTS trials 5G services with Ericsson;

Telenor Group completes sale of operations in Central Europe;

Regulator amends Cellular Local Loop conditions;

Telekom Serbia, Telenor Serbia and SBB launch joint multi-play service;

Regulator licences three MNOs for spectrum in the 800MHz band, stimulating LTE development;

Telenor Serbia upgrades mobile network with carrier aggregation technology;

Report update includes the regulator's 2017 annual report, market data report to June 2018, telcos' operating and financial data to Q2 2018, recent market developments.

Companies mentioned in this report:

Mobilna Telefonija Srbija (MTS), Telekom Serbia, VIP Mobile, Telenor Serbia, Serbia Broadband (SBB), I.KOM, Knight Development Support, Invest-Inenjering, Beogrid, JET TV, Kopernikus Technology, BeotelNet, Sat Trakt, Telemark and Radijus vektor.

READ MORE

Scope

1. Executive summary

2. Key statistics

3. Country overview

4. Telecommunications market

4.1 Market analysis

5. Regulatory environment

5.1 Law on Electronic Communications

5.1.1 Amendments

5.2 Regulatory authority

5.3 Telecom sector liberalisation

5.4 Privatisation

5.4.1 Telekom Serbia

5.4.2 Mobi 63

5.5 Interconnect

5.6 Universal service

5.7 Number Portability (NP)

6. Fixed network operators

6.1 Telekom Serbia

7. Telecommunications infrastructure

7.1 Overview of the national telecom network

7.1.1 Electric Energy Transmission and Transmission System Control (EMS)

7.1.2 EPS network

7.2 International infrastructure

8. Fixed-line broadband market

8.1 Introduction and statistical overview

8.2 Broadband statistics

8.3 Forecasts fixed broadband subscribers 2019; 2021; 2023

8.4 Fixed-line broadband technologies

8.4.1 Hybrid Fibre Coax (HFC) networks

8.4.2 Digital Subscriber Line (DSL) networks

8.4.3 Fibre-to-the-Premises (FttP) networks

8.4.4 Other fixed broadband services

8.4.5 WiMAX

8.4.6 W-Fi

9. Digital economy

9.1 E-government

10. Digital media

10.1 Videostreaming

11. Mobile market

11.1 Market analysis

11.2 Mobile statistics

11.3 Mobile data

11.3.1 Short Message Service (SMS)/Multimedia Messaging Service (MMS)

11.4 Mobile broadband

11.5 Regulatory issues

11.5.1 Third mobile licence

11.5.2 1800MHz auction

11.5.3 800MHz auction

11.5.4 Mobile Number Portability (MNP)

11.5.5 Roaming

11.5.6 Mobile Termination Rates (MTRs)

11.6 Mobile infrastructure

11.6.1 5G

11.6.2 4G (LTE)

11.6.3 3G

11.6.4 Other infrastructure developments

11.7 Major mobile operators

11.7.1 Telenor Serbia

11.7.2 Mobilna Telefonija Srbija (MTS)

11.7.3 VIP Mobile

11.7.4 Mobile Virtual Network operators (MVNOs)

11.8 Mobile content and applications

12. Related reports


List Of Figure

Chart 1 Telekom Serbia Group financial data 2007 2017

Chart 2 Telekom Serbia Group revenue by service 2014 2017

Chart 3 Telekom Serbia financial data 2009 2017

Chart 4 Telekom Serbia company subscribers by sector 2010 2017

Chart 5 Fixed lines in service and teledensity 2004 2018

Chart 6 Fixed-line broadband subscribers and penetration 2005 2018

Chart 7 Active mobile subscribers and penetration rate 2005 2019

Chart 8 Mobile operator market share by subscribers 2003 2018

Chart 9 Telenor Serbia financial data (mobile) 2007 2018

Chart 10 Telenor Serbia prepaid and postpaid ARPU and MOU 2007 2018

Chart 11 MTS subscribers 2010 2017

Chart 12 VIP Mobile financial data 2007 2018


List Of Table

Table 1 Top Level Country Statistics and Telco Authorities-Serbia 2018 (e)

Table 2 Telecom market revenue by sector () 2008 2015

Table 3 Telecom market revenue by sector (RDS) 2011 2015

Table 4 Share of telecom revenue by service 2010-2015

Table 5 Share of telecom investment by service 2010 2015

Table 6 Telecom market investment 2009 2015

Table 7 Annual fixed number portings 2014-2018

Table 8 Fixed-line telephony revenue 2004-2015

Table 9 Telekom Serbia Group financial data 2007-2017

Table 10 Telekom Serbia Group revenue by service 2014-2017

Table 11 Telekom Serbia company financial data 2009-2017

Table 12 Telekom Serbia Group revenue by service 2014-2017

Table 13 Telekom Serbia Group subscribers by sector 2009-2017

Table 14 Telekom Serbia company subscribers by sector 2010-2017

Table 15 Telekom Serbia Group investments by sector (old style) 2010-2012

Table 16 Telekom Serbia Group investments by segment 2013-2016

Table 17 Telekom Serbia company investments by sector 2010-2017

Table 18 Fixed lines in service and teledensity 2004-2018

Table 19 VoIP users and traffic 2010-2015

Table 20 Fixed line voice traffic 2004-2018

Table 21 International internet bandwidth 2004-2016

Table 22 ISPs by access platform 2008-2015

Table 23 Fixed broadband market share by platform 2016-2018

Table 24 Fixed broadband market share by access speed 2016-2018

Table 25 Historic-Internet users and penetration rates 2000-2009

Table 26 Internet users and penetration rates 2010-2018

Table 27 Household internet use by connection type 2007-2014

Table 28 Internet market revenue 2005-2015

Table 29 Dial-up internet connections 2007-2015

Table 30 Fixed-line broadband subscribers and penetration 2005-2018

Table 31 Forecast fixed broadband subscribers 2019; 2021; 2023

Table 32 Cable broadband subscribers 2004-2016

Table 33 DSL subscribers 2004-2016

Table 34 Telekom Serbia DSL subscribers 2008-2016

Table 35 Fibre broadband subscribers 2010-2016

Table 36 Wireless internet subscribers 2007-2016

Table 37 Proportion of companies using e-government services 2007-2018

Table 38 Telekom Serbia IPTV subscribers 2008-2017

Table 39 Mobile market investment 2013-2015

Table 40 Mobile market revenue 2003-2016

Table 41 Historic-Mobile subscribers and penetration rate 1998-2009

Table 42 Active mobile subscribers and penetration rate 2010-2019

Table 43 Total outgoing mobile traffic 2003-2018

Table 44 Mobile operator market share by subscribers 2003-2018

Table 45 Mobile operator market share of revenue 2003-2015

Table 46 Prepaid subscribers and proportion of total mobile subscribers 2005-2018

Table 47 Telenor prepaid users 2007-2018

Table 48 MTS Serbia prepaid users 2012-2017

Table 49 Mobile data traffic 2012-2018

Table 50 Total SMS and MMS messages sent 2003-2018

Table 51 Mobile internet and 3G subscribers 2007-2015

Table 52 Active mobile broadband subscribers and penetration 2010-2018

Table 53 Average mobile number portings per month 2011-2018

Table 54 Annual and cumulative mobile number portings 2011-2018

Table 55 European roaming charges 2007 2016

Table 56 European roaming charges 2014-2017

Table 57 Mobile base stations installed by operator June 2018

Table 58 M2M connections 2014-2018

Table 59 Telenor Serbia subscribers 2006-2018

Table 60 Telenor Serbia financial data (mobile) 2007-2018

Table 61 Telenor Serbia financial data quarterly change (mobile) 2016-2018

Table 62 Telenor Serbia revenue (Serbia and Montenegro split) 2013-2018

Table 63 Telenor Serbia mobile revenue by type 2014-2018

Table 64 Telenor Serbia prepaid and postpaid ARPU and MOU 2007-2018

Table 65 MTS subscribers 2010-2017

Table 66 VIP Mobile financial data 2007-2018

Table 67 VIP Mobile financial data by quarter 2013-2018

Table 68 VIP Mobile subscribers 2007 2018

• Single User Licences (for access by one person),
• 10 User Licences (for access for up to 10 Users),
• 20 User Licences (for access for up to 20 Users), and
• Site Licences (allow access by all staff within the country of purchase).

To know more information on Purchase by Section, please send a mail to support@kenresearch.com

Products

paul budde communication, buddecomm, telecomunications research, country profile, forcast, forcasting, estimates, Broadband Fixed, Broadcasting, Companies (Major Players), Digital Media, Internet, Mobile & Wireless Broadband and Media, Mobile Communications (voice and infrastructure), Strategies & Analyses (Industry & Markets), Telecoms Infrastructure, Europe, Serbia


Companies

Mobilna Telefonija Srbija (MTS), Telekom Serbia, VIP Mobile, Telenor Serbia, Serbia Broadband (SBB), I.KOM, Knight Development Support, Invest-Inenjering, Beogrid, JET TV, Kopernikus Technology, BeotelNet, Sat Trakt, Telemark and Radijus vektor.