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Zambia - Telecoms, Mobile and Broadband - Statistics and Analyses

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Zambia has focussed on developing ICTs to spur growth in the digital economy. As part of the Smart Zambia initiative, investment has been made in data centres, a computer assembly plant, ICT training centres and a Smart Education program. These efforts have been combined with the extension of broadband access and improved connectivity to international submarine cables. In turn, this has resulted in a considerable reduction in fixed-line and mobile access pricing for end-users.

The government's Universal Access Fund has made measurable progress in delivering telecom services to underserved areas, particularly in its funding the GRZ Communication Tower project which will see 1,010 towers installed by the end of 2020.

Separately, mobile network operators continue to invest in 3G and LTE-based services, while the government also contracted Huawei to upgrade the state-owned mobile infrastructure for 5G services.

Fixed-line broadband services remain underdeveloped, though MTN Zambia has initiated an FttP program, initially in Lusaka.

BuddeComm notes that the outbreak of the Coronavirus in 2020 is having a significant impact on production and supply chains globally. During the coming year the telecoms sector to various degrees is likely to experience a downturn in mobile device production, while it may also be difficult for network operators to manage workflows when maintaining and upgrading existing infrastructure. Overall progress towards 5G may be postponed or slowed down in some countries.

On the consumer side, spending on telecoms services and devices is under pressure from the financial effect of large-scale job losses and the consequent restriction on disposable incomes. However, the crucial nature of telecom services, both for general communication as well as a tool for home-working, will offset such pressures. In many markets the net effect should be a steady though reduced increased in subscriber growth.

Although it is challenging to predict and interpret the long-term impacts of the crisis as it develops, these have been acknowledged in the industry forecasts contained in this report.

The report also covers the responses of the telecom operators as well as government agencies and regulators as they react to the crisis to ensure that citizens can continue to make optimum use of telecom services. This can be reflected in subsidy schemes and the promotion of tele-health and tele-education, among other solutions.

Key developments

Vodacom Group has its local operating license revoked;

Biometric SIM card registration scheme approaches deadline;

Zamtel's rural tower project nears completion;

Huawei contracted to upgrade state-owned mobile tower network for 5G;

MTN Zambia announces FttP rollout plans via its Connected Home' initiative, launches micro lending service Kongola;

Government adopts new converged licensing regime;

National Data Centre opens as part of the government's Smart Zambia project;

Report update includes the regulator's market updates to December 2019, operator data to Q4 2019, Telecom Maturity Index charts and analyses, assessment of the global impact of COVID-19 on the telecoms sector, recent market developments.

Companies mentioned in this report

Zambia Telecommunications (Zamtel, LAP Green); MTN Zambia; Bharti Airtel; Cell Z (Zamtel); ZamNet; Coppernet Solutions; UUNet Zambia; Microlink Technologies; AfriConnect; Zambia Electricity Supply Corporation (ZESCO); Copperbelt Energy Corporation (CEC); Comium.

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Table Of Content

Scope

1 Key Statistics

2 Regional Market Comparison

2.1 TMI vs GDP

2.2 Mobile and mobile broadband

2.3 Fixed and mobile broadband

3 Country overview

4 COVID-19 and its impact on the telecom sector

4.1 Economic considerations and responses

4.2 Mobile devices

4.3 Subscribers

4.4 Infrastructure

5 Telecommunications market

5.1 Market analysis

6 Regulatory environment

6.1 Regulatory authority

6.2 Fixed-line developments

6.3 Mobile network developments

7 Mobile market

7.1 Market analysis

7.2 Mobile statistics

7.3 Mobile data

7.4 Mobile broadband

7.5 Mobile infrastructure

7.6 Major mobile operators

7.7 Mobile content and applications

8 Fixed-line broadband market

8.1 Introduction and statistical overview

8.2 Fixed-line broadband technologies

9 Fixed network operators

9.1 Zamtel

10 Telecommunications infrastructure

10.1 ZESCO

10.2 Liquid Telecom Zambia

10.3 National backbone networks

10.4 Data centres

10.5 International infrastructure

11 Digital economy

11.1 E-health

11.2 E-learning

11.3 E-government

11.4 E-banking

12 ICTs and the digital divide

13 Appendix Historic data

14 Related reports

Table 1 Top Level Country Statistics and Telco Authorities-Zambia 2020 (e)

Table 2 Voice interconnection rates for operators 2013 2019

Table 3 SMS interconnection rates for operators 2013 2019

Table 4 Change in annualised mobile ARPU 2011 2019

Table 5 Growth in the number of registered SIM cards 2012 2019

Table 6 Growth n the number of active mobile subscribers and penetration 2010 2025

Table 7 Development of mobile market revenue and capex 2011 2019

Table 8 Development of SMS and MMS traffic 2011 2019

Table 9 Growth in the number of active mobile broadband subscribers and penetration 2013 2025

Table 10 Change in the number of mobile towers by platform 2016 2019

Table 11 Development of mobile geographic coverage by operator 2011 2019

Table 12 Growth in the number of Airtel Zambia's mobile subscribers 2014 2019

Table 13 Development of MTN Zambia's financial data 2012 2019

Table 14 Change in MTN Zambia's mobile service revenue 2018 2019

Table 15 Growth in the number of MTN Zambia's mobile subscribers 2012 2019

Table 16 Decline in MTN Zambia's mobile ARPU 2013 2019

Table 17 Growth in the number of Zamtel's mobile subscribers 2014 2019

Table 18 Growth in the number of MTN Zambia's m-money subscribers 2018 2019

Table 19 Growth in the number of fixed-line internet subscribers and penetration 2010 2025

Table 20 Change in the number of DSL subscribers 2010 2020

Table 21 Growth in the number of FttB subscribers 2011-2020

Table 22 Decline in Zamtel's fixed-line revenue 2014 2019

Table 23 Change in the number of fixed lines in service and teledensity 2010 2025

Table 24 Change in annualised fixed-line ARPU 2011 2019

Table 25 Development of fixed-line voice traffic 2011 2019

Table 26 Growth in international internet bandwidth 2010 2018

Table 27 Change in urban and rural household mobile penetration 2015; 2018

Table 28 Historic-Mobile subscribers and penetration rate 1995 2009

Table 29 Historic-Registered mobile SIM cards 2012 2015

Table 30 Historic-Fixed lines in service and teledensity 1995 2009

Table 31 Historic-Zamtel mobile revenue 2012 2013

Table 32 Historic-Internet users 2000 2015

Table 33 Historic-Internet connections by data rate 2011 2015

Table 34 Historic-Fixed-line broadband subscribers 2003 2008

Table 35 Growth in the number of fixed-line internet subscribers and penetration 2006 2010

Table 36 Historic-International bandwidth 2000 2010

Chart 1 Overall Africa view-Telecoms Maturity Index vs GDP per Capita

Chart 2 East Africa-Telecoms Maturity Index vs GDP per Capita

Chart 3 Africa Middle-tier Telecoms Maturity Index (Market Challengers)

Chart 4 East Africa Telecoms Maturity Index by country

Chart 5 East Africa mobile subscriber penetration versus mobile broadband penetration

Chart 6 East Africa fixed and mobile penetration rates

Chart 7 Change in annualised mobile ARPU 2011 2019

Chart 8 Growth in the number of registered SIM cards 2012 2019

Chart 9 Growth in the number of active mobile subscribers and penetration 2010 2025

Chart 10 Development of mobile market revenue and capex 2011 2019

Chart 11 Development of SMS and MMS traffic 2011 2019

Chart 12 Growth in the number of active mobile broadband subscribers and penetration 2013 2025

Chart 13 Change in the number of mobile towers by platform 2016 2019

Chart 14 Growth in the number of Airtel Zambia's mobile subscribers 2014 2019

Chart 15 Development of MTN Zambia's financial data 2012 2019

Chart 16 Growth in the number of MTN Zambia's mobile subscribers 2012 2019

Chart 17 Decline in MTN Zambia's mobile ARPU 2013 2019

Chart 18 Growth in the number of Zamtel's mobile subscribers 2014 2019

Chart 19 Growth in the number of fixed-line internet subscribers and penetration 2010 2025

Chart 20 Change in the number of DSL subscribers 2010 2020

Chart 21 Growth in the number of FttB subscribers 2011-2020

Chart 22 Decline in Zamtel's fixed-line revenue 2014 2019

Chart 23 Change in the number of fixed lines in service and teledensity 2010 2025

Chart 24 Growth in international internet bandwidth 2010 2018

Exhibit 1 Generalised Market Characteristics by Market Segment

Exhibit 2 East Africa-Key Characteristics of Telecoms Markets by Country

Exhibit 3 Map of Zambia

Exhibit 4 Vodacom in and out and back in Zambia

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paul budde communication, buddecomm, telecomunications research, country profile, forcast, forcasting, estimates, Broadband Fixed, Companies (Major Players), Internet, Mobile & Wireless Broadband and Media, Mobile Communications (voice and infrastructure), Regulations & Government Policies, Smart Infrastructure, Strategies & Analyses (Industry & Markets), Telecoms Infrastructure, Africa, Zambia

Company Profile

Company Profile Title

Zambia has focussed on developing ICTs to spur growth in the digital economy. As part of the Smart Zambia initiative, investment has been made in data centres, a computer assembly plant, ICT training centres and a Smart Education program. These efforts have been combined with the extension of broadband access and improved connectivity to international submarine cables. In turn, this has resulted in a considerable reduction in fixed-line and mobile access pricing for end-users.

The government's Universal Access Fund has made measurable progress in delivering telecom services to underserved areas, particularly in its funding the GRZ Communication Tower project which will see 1,010 towers installed by the end of 2020.

Separately, mobile network operators continue to invest in 3G and LTE-based services, while the government also contracted Huawei to upgrade the state-owned mobile infrastructure for 5G services.

Fixed-line broadband services remain underdeveloped, though MTN Zambia has initiated an FttP program, initially in Lusaka.

BuddeComm notes that the outbreak of the Coronavirus in 2020 is having a significant impact on production and supply chains globally. During the coming year the telecoms sector to various degrees is likely to experience a downturn in mobile device production, while it may also be difficult for network operators to manage workflows when maintaining and upgrading existing infrastructure. Overall progress towards 5G may be postponed or slowed down in some countries.

On the consumer side, spending on telecoms services and devices is under pressure from the financial effect of large-scale job losses and the consequent restriction on disposable incomes. However, the crucial nature of telecom services, both for general communication as well as a tool for home-working, will offset such pressures. In many markets the net effect should be a steady though reduced increased in subscriber growth.

Although it is challenging to predict and interpret the long-term impacts of the crisis as it develops, these have been acknowledged in the industry forecasts contained in this report.

The report also covers the responses of the telecom operators as well as government agencies and regulators as they react to the crisis to ensure that citizens can continue to make optimum use of telecom services. This can be reflected in subsidy schemes and the promotion of tele-health and tele-education, among other solutions.

Key developments

Vodacom Group has its local operating license revoked;

Biometric SIM card registration scheme approaches deadline;

Zamtel's rural tower project nears completion;

Huawei contracted to upgrade state-owned mobile tower network for 5G;

MTN Zambia announces FttP rollout plans via its Connected Home' initiative, launches micro lending service Kongola;

Government adopts new converged licensing regime;

National Data Centre opens as part of the government's Smart Zambia project;

Report update includes the regulator's market updates to December 2019, operator data to Q4 2019, Telecom Maturity Index charts and analyses, assessment of the global impact of COVID-19 on the telecoms sector, recent market developments.

Companies mentioned in this report

Zambia Telecommunications (Zamtel, LAP Green); MTN Zambia; Bharti Airtel; Cell Z (Zamtel); ZamNet; Coppernet Solutions; UUNet Zambia; Microlink Technologies; AfriConnect; Zambia Electricity Supply Corporation (ZESCO); Copperbelt Energy Corporation (CEC); Comium.

READ MORE

Scope

1 Key Statistics

2 Regional Market Comparison

2.1 TMI vs GDP

2.2 Mobile and mobile broadband

2.3 Fixed and mobile broadband

3 Country overview

4 COVID-19 and its impact on the telecom sector

4.1 Economic considerations and responses

4.2 Mobile devices

4.3 Subscribers

4.4 Infrastructure

5 Telecommunications market

5.1 Market analysis

6 Regulatory environment

6.1 Regulatory authority

6.2 Fixed-line developments

6.3 Mobile network developments

7 Mobile market

7.1 Market analysis

7.2 Mobile statistics

7.3 Mobile data

7.4 Mobile broadband

7.5 Mobile infrastructure

7.6 Major mobile operators

7.7 Mobile content and applications

8 Fixed-line broadband market

8.1 Introduction and statistical overview

8.2 Fixed-line broadband technologies

9 Fixed network operators

9.1 Zamtel

10 Telecommunications infrastructure

10.1 ZESCO

10.2 Liquid Telecom Zambia

10.3 National backbone networks

10.4 Data centres

10.5 International infrastructure

11 Digital economy

11.1 E-health

11.2 E-learning

11.3 E-government

11.4 E-banking

12 ICTs and the digital divide

13 Appendix Historic data

14 Related reports

Table 1 Top Level Country Statistics and Telco Authorities-Zambia 2020 (e)

Table 2 Voice interconnection rates for operators 2013 2019

Table 3 SMS interconnection rates for operators 2013 2019

Table 4 Change in annualised mobile ARPU 2011 2019

Table 5 Growth in the number of registered SIM cards 2012 2019

Table 6 Growth n the number of active mobile subscribers and penetration 2010 2025

Table 7 Development of mobile market revenue and capex 2011 2019

Table 8 Development of SMS and MMS traffic 2011 2019

Table 9 Growth in the number of active mobile broadband subscribers and penetration 2013 2025

Table 10 Change in the number of mobile towers by platform 2016 2019

Table 11 Development of mobile geographic coverage by operator 2011 2019

Table 12 Growth in the number of Airtel Zambia's mobile subscribers 2014 2019

Table 13 Development of MTN Zambia's financial data 2012 2019

Table 14 Change in MTN Zambia's mobile service revenue 2018 2019

Table 15 Growth in the number of MTN Zambia's mobile subscribers 2012 2019

Table 16 Decline in MTN Zambia's mobile ARPU 2013 2019

Table 17 Growth in the number of Zamtel's mobile subscribers 2014 2019

Table 18 Growth in the number of MTN Zambia's m-money subscribers 2018 2019

Table 19 Growth in the number of fixed-line internet subscribers and penetration 2010 2025

Table 20 Change in the number of DSL subscribers 2010 2020

Table 21 Growth in the number of FttB subscribers 2011-2020

Table 22 Decline in Zamtel's fixed-line revenue 2014 2019

Table 23 Change in the number of fixed lines in service and teledensity 2010 2025

Table 24 Change in annualised fixed-line ARPU 2011 2019

Table 25 Development of fixed-line voice traffic 2011 2019

Table 26 Growth in international internet bandwidth 2010 2018

Table 27 Change in urban and rural household mobile penetration 2015; 2018

Table 28 Historic-Mobile subscribers and penetration rate 1995 2009

Table 29 Historic-Registered mobile SIM cards 2012 2015

Table 30 Historic-Fixed lines in service and teledensity 1995 2009

Table 31 Historic-Zamtel mobile revenue 2012 2013

Table 32 Historic-Internet users 2000 2015

Table 33 Historic-Internet connections by data rate 2011 2015

Table 34 Historic-Fixed-line broadband subscribers 2003 2008

Table 35 Growth in the number of fixed-line internet subscribers and penetration 2006 2010

Table 36 Historic-International bandwidth 2000 2010

Chart 1 Overall Africa view-Telecoms Maturity Index vs GDP per Capita

Chart 2 East Africa-Telecoms Maturity Index vs GDP per Capita

Chart 3 Africa Middle-tier Telecoms Maturity Index (Market Challengers)

Chart 4 East Africa Telecoms Maturity Index by country

Chart 5 East Africa mobile subscriber penetration versus mobile broadband penetration

Chart 6 East Africa fixed and mobile penetration rates

Chart 7 Change in annualised mobile ARPU 2011 2019

Chart 8 Growth in the number of registered SIM cards 2012 2019

Chart 9 Growth in the number of active mobile subscribers and penetration 2010 2025

Chart 10 Development of mobile market revenue and capex 2011 2019

Chart 11 Development of SMS and MMS traffic 2011 2019

Chart 12 Growth in the number of active mobile broadband subscribers and penetration 2013 2025

Chart 13 Change in the number of mobile towers by platform 2016 2019

Chart 14 Growth in the number of Airtel Zambia's mobile subscribers 2014 2019

Chart 15 Development of MTN Zambia's financial data 2012 2019

Chart 16 Growth in the number of MTN Zambia's mobile subscribers 2012 2019

Chart 17 Decline in MTN Zambia's mobile ARPU 2013 2019

Chart 18 Growth in the number of Zamtel's mobile subscribers 2014 2019

Chart 19 Growth in the number of fixed-line internet subscribers and penetration 2010 2025

Chart 20 Change in the number of DSL subscribers 2010 2020

Chart 21 Growth in the number of FttB subscribers 2011-2020

Chart 22 Decline in Zamtel's fixed-line revenue 2014 2019

Chart 23 Change in the number of fixed lines in service and teledensity 2010 2025

Chart 24 Growth in international internet bandwidth 2010 2018

Exhibit 1 Generalised Market Characteristics by Market Segment

Exhibit 2 East Africa-Key Characteristics of Telecoms Markets by Country

Exhibit 3 Map of Zambia

Exhibit 4 Vodacom in and out and back in Zambia

• Single User Licences (for access by one person),
• 10 User Licences (for access for up to 10 Users),
• 20 User Licences (for access for up to 20 Users), and
• Site Licences (allow access by all staff within the country of purchase).

To know more information on Purchase by Section, please send a mail to support@kenresearch.com

INQUIRE FOR COVID-19 IMPACT ANALYSIS

Products

paul budde communication, buddecomm, telecomunications research, country profile, forcast, forcasting, estimates, Broadband Fixed, Companies (Major Players), Internet, Mobile & Wireless Broadband and Media, Mobile Communications (voice and infrastructure), Regulations & Government Policies, Smart Infrastructure, Strategies & Analyses (Industry & Markets), Telecoms Infrastructure, Africa, Zambia