UAE Electronic Health Records (EHR) Market

UAE EHR Market, valued at USD 120 million, grows via AI integration, cloud solutions, and policies like National Health Data Strategy, focusing on Dubai and Abu Dhabi.

Region:Middle East

Author(s):Geetanshi

Product Code:KRAD7180

Pages:85

Published On:December 2025

About the Report

Base Year 2024

UAE Electronic Health Records (EHR) Market Overview

  • The UAE Electronic Health Records (EHR) Market is valued at USD 120 million, based on a five-year historical analysis. This growth is primarily driven by the increasing adoption of digital health solutions, government initiatives to enhance healthcare infrastructure, and the rising demand for efficient patient management systems. The integration of advanced technologies such as artificial intelligence, data analytics, and machine learning into EHR systems, particularly in cloud-based deployments, has further propelled market expansion.
  • Key cities dominating the UAE EHR market include Dubai and Abu Dhabi, primarily due to their advanced healthcare infrastructure, high investment in health technology, and a large expatriate population that demands quality healthcare services. The presence of numerous public and private healthcare facilities and a supportive policy environment for healthcare digitization in these emirates also contributes to the market's growth in these regions.
  • In 2023, the UAE government implemented the National Policy for Health Data Management under the Ministry of Health and Prevention (MOHAP), which forms part of the broader National Health Data Strategy and mandates standardized electronic health data practices across healthcare facilities. This framework aims to standardize patient data management, enhance interoperability among healthcare providers, and strengthen data privacy and security requirements, thereby improving overall healthcare delivery and fostering a more efficient healthcare ecosystem.
UAE Electronic Health Records (EHR) Market Size

UAE Electronic Health Records (EHR) Market Segmentation

By Product:The segmentation by product includes Cloud-Based EHR Systems, On-Premise EHR Systems, and Hybrid EHR Systems. Among these, Cloud-Based EHR Systems are leading the market due to their scalability, cost-effectiveness, and ease of access, in line with findings that web/cloud-based EHR is the largest revenue-generating product segment in the UAE. The growing trend of remote healthcare services, telemedicine, and mobile health applications has further accelerated the adoption of cloud solutions, making them the preferred choice for many healthcare providers in both public and private sectors.

UAE Electronic Health Records (EHR) Market segmentation by Product.

By Type of EHR:The types of EHR include Acute Care EHR, Ambulatory EHR, and Post-Acute / Long-Term Care EHR. The Ambulatory EHR segment is currently dominating the market, driven by the increasing number of outpatient facilities, specialty clinics, and day-surgery centers, and the need for efficient patient management in non-hospital settings. This trend is further supported by the growing emphasis on preventive care, chronic disease management, and patient engagement tools that are often integrated into ambulatory and primary care digital platforms.

UAE Electronic Health Records (EHR) Market segmentation by Type of EHR.

UAE Electronic Health Records (EHR) Market Competitive Landscape

The UAE Electronic Health Records (EHR) Market is characterized by a dynamic mix of regional and international players. Leading participants such as Oracle Health (Formerly Cerner Corporation), Epic Systems Corporation, InterSystems Corporation, Tasy EMR (Philips Healthcare), Dedalus Group, DXC Technology, Allscripts / Veradigm Inc., GE HealthCare Technologies Inc., Siemens Healthineers, NextGen Healthcare, Inc., eClinicalWorks LLC, AdvancedMD, Inc., CureMD Healthcare, Unite Integrated Health Information & Technology Solutions (Unite EMR), Altibbi Health Tech / Local Regional EHR Vendors (e.g., Medcare EMR, local HIS providers) contribute to innovation, geographic expansion, and service delivery in this space.

Oracle Health

1977

Austin, Texas, USA

Epic Systems Corporation

1979

Verona, Wisconsin, USA

InterSystems Corporation

1978

Cambridge, Massachusetts, USA

Philips Healthcare

1891

Amsterdam, Netherlands

DXC Technology

2017

Ashburn, Virginia, USA

Company

Establishment Year

Headquarters

Ownership & Origin (Local vs International Vendor)

Installed Base in UAE (Number of Facilities / Beds Covered)

Revenue from UAE EHR Business (Latest Year)

3-Year Revenue CAGR in UAE

Segment Focus (Hospitals, Clinics, Pharmacies, Labs, etc.)

Market Share in UAE EHR Market

UAE Electronic Health Records (EHR) Market Industry Analysis

Growth Drivers

  • Increasing Demand for Digital Health Solutions:The UAE's healthcare sector is witnessing a significant shift towards digital health solutions, driven by a population of approximately 9.3 million. In future, the UAE government aims to increase the adoption of digital health technologies by 30%, reflecting a growing recognition of their potential to enhance patient care and operational efficiency. This demand is further supported by a projected increase in healthcare spending, expected to reach AED 70 billion, fostering investments in EHR systems.
  • Government Initiatives for Healthcare Digitization:The UAE government has launched several initiatives to digitize healthcare, including the "UAE Vision 2021" strategy, which aims to enhance healthcare services through technology. In future, the government plans to allocate AED 2 billion towards health IT infrastructure, promoting the integration of EHR systems across public and private sectors. This commitment underscores the government's role in facilitating a robust digital health ecosystem, driving EHR adoption significantly.
  • Rising Healthcare Expenditure:The UAE's healthcare expenditure is projected to grow to AED 70 billion in future, reflecting a compound annual growth rate (CAGR) of 7.5% from previous years. This increase is driven by a growing population and a rising prevalence of chronic diseases, necessitating efficient health record management. As healthcare providers seek to optimize resources and improve patient outcomes, investments in EHR systems are becoming a priority, further propelling market growth.

Market Challenges

  • Data Privacy and Security Concerns:With the rise of digital health solutions, data privacy and security have emerged as significant challenges in the UAE EHR market. In future, the UAE's healthcare sector is expected to face over 1,200 reported data breaches, raising concerns about patient confidentiality and compliance with data protection laws. These issues can hinder the adoption of EHR systems, as healthcare providers prioritize safeguarding sensitive patient information.
  • High Implementation Costs:The initial costs associated with implementing EHR systems can be prohibitive for many healthcare providers in the UAE. In future, the average cost of EHR implementation is estimated to be around AED 1.2 million per facility, which includes software, hardware, and training expenses. This financial burden can deter smaller healthcare providers from adopting EHR solutions, limiting overall market growth and innovation.

UAE Electronic Health Records (EHR) Market Future Outlook

The future of the UAE EHR market appears promising, driven by technological advancements and a strong push for healthcare digitization. As the government continues to invest in health IT infrastructure, the integration of AI and machine learning into EHR systems is expected to enhance data analytics capabilities. Additionally, the growing emphasis on interoperability will facilitate seamless data exchange among healthcare providers, improving patient care and operational efficiency across the sector.

Market Opportunities

  • Expansion of Telehealth Services:The increasing acceptance of telehealth services presents a significant opportunity for EHR providers. With telehealth consultations projected to reach 3 million in future, integrating EHR systems with telehealth platforms can streamline patient data management, enhancing care delivery and patient satisfaction.
  • Adoption of AI and Machine Learning in EHR:The integration of AI and machine learning technologies into EHR systems is set to revolutionize data management. By future, the market for AI-driven EHR solutions is expected to grow significantly, improving predictive analytics and decision-making processes, ultimately leading to better patient outcomes and operational efficiencies.

Scope of the Report

SegmentSub-Segments
By Product

Cloud-Based EHR Systems

On-Premise EHR Systems

Hybrid EHR Systems

By Type of EHR

Acute Care EHR

Ambulatory EHR

Post-Acute / Long-Term Care EHR

By End-User

Hospitals

Clinics and Polyclinics

Long-Term Care & Rehabilitation Facilities

Pharmacies

Diagnostic Laboratories & Imaging Centers

Home Healthcare Providers

By Deployment Model

Public Sector EHR Platforms (Government / Authority-Run)

Private Provider EHR Platforms

Managed / Hosted EHR Services

By Clinical Specialty

General Practice / Family Medicine

Pediatrics

Cardiology

Oncology

Obstetrics & Gynecology

Others (Dermatology, Orthopedics, etc.)

By Emirate

Abu Dhabi

Dubai

Sharjah

Northern Emirates (Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain)

By Functionality

Clinical Documentation & Computerized Physician Order Entry (CPOE)

Patient Administration & Scheduling

e-Prescribing & Medication Management

Revenue Cycle & Practice Management

Analytics, Reporting & Population Health Management

By Integration Capability

Standalone EHR

Integrated EHR with Hospital Information System (HIS)

EHR Integrated with Health Information Exchange (HIE) Platforms (e.g., Malaffi, NABIDH)

Key Target Audience

Investors and Venture Capitalist Firms

Government and Regulatory Bodies (e.g., Ministry of Health and Prevention, Dubai Health Authority)

Healthcare Providers and Hospitals

Health Insurance Companies

Healthcare IT Solution Providers

Pharmaceutical Companies

Healthcare System Integrators

Public Health Organizations

Players Mentioned in the Report:

Oracle Health (Formerly Cerner Corporation)

Epic Systems Corporation

InterSystems Corporation

Tasy EMR (Philips Healthcare)

Dedalus Group

DXC Technology

Allscripts / Veradigm Inc.

GE HealthCare Technologies Inc.

Siemens Healthineers

NextGen Healthcare, Inc.

eClinicalWorks LLC

AdvancedMD, Inc.

CureMD Healthcare

Unite Integrated Health Information & Technology Solutions (Unite EMR)

Altibbi Health Tech / Local Regional EHR Vendors (e.g., Medcare EMR, local HIS providers)

Table of Contents

Market Assessment Phase

1. Executive Summary and Approach


2. UAE Electronic Health Records (EHR) Market Overview

2.1 Key Insights and Strategic Recommendations

2.2 UAE Electronic Health Records (EHR) Market Overview

2.3 Definition and Scope

2.4 Evolution of Market Ecosystem

2.5 Timeline of Key Regulatory Milestones

2.6 Value Chain & Stakeholder Mapping

2.7 Business Cycle Analysis

2.8 Policy & Incentive Landscape


3. UAE Electronic Health Records (EHR) Market Analysis

3.1 Growth Drivers

3.1.1 Increasing Demand for Digital Health Solutions
3.1.2 Government Initiatives for Healthcare Digitization
3.1.3 Rising Healthcare Expenditure
3.1.4 Growing Patient Engagement and Empowerment

3.2 Market Challenges

3.2.1 Data Privacy and Security Concerns
3.2.2 High Implementation Costs
3.2.3 Resistance to Change from Healthcare Providers
3.2.4 Integration Issues with Existing Systems

3.3 Market Opportunities

3.3.1 Expansion of Telehealth Services
3.3.2 Adoption of AI and Machine Learning in EHR
3.3.3 Increasing Focus on Patient-Centric Care
3.3.4 Collaborations with Tech Companies

3.4 Market Trends

3.4.1 Shift Towards Cloud-Based EHR Solutions
3.4.2 Emphasis on Interoperability
3.4.3 Rise of Mobile Health Applications
3.4.4 Integration of Wearable Technology

3.5 Government Regulation

3.5.1 Data Protection Laws
3.5.2 Health Information Exchange Regulations
3.5.3 Standards for EHR Interoperability
3.5.4 Licensing Requirements for EHR Vendors

4. SWOT Analysis


5. Stakeholder Analysis


6. Porter's Five Forces Analysis


7. UAE Electronic Health Records (EHR) Market Market Size, 2019-2024

7.1 By Value

7.2 By Volume

7.3 By Average Selling Price


8. UAE Electronic Health Records (EHR) Market Segmentation

8.1 By Product

8.1.1 Cloud-Based EHR Systems
8.1.2 On-Premise EHR Systems
8.1.3 Hybrid EHR Systems

8.2 By Type of EHR

8.2.1 Acute Care EHR
8.2.2 Ambulatory EHR
8.2.3 Post-Acute / Long-Term Care EHR

8.3 By End-User

8.3.1 Hospitals
8.3.2 Clinics and Polyclinics
8.3.3 Long-Term Care & Rehabilitation Facilities
8.3.4 Pharmacies
8.3.5 Diagnostic Laboratories & Imaging Centers
8.3.6 Home Healthcare Providers

8.4 By Deployment Model

8.4.1 Public Sector EHR Platforms (Government / Authority-Run)
8.4.2 Private Provider EHR Platforms
8.4.3 Managed / Hosted EHR Services

8.5 By Clinical Specialty

8.5.1 General Practice / Family Medicine
8.5.2 Pediatrics
8.5.3 Cardiology
8.5.4 Oncology
8.5.5 Obstetrics & Gynecology
8.5.6 Others (Dermatology, Orthopedics, etc.)

8.6 By Emirate

8.6.1 Abu Dhabi
8.6.2 Dubai
8.6.3 Sharjah
8.6.4 Northern Emirates (Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain)

8.7 By Functionality

8.7.1 Clinical Documentation & Computerized Physician Order Entry (CPOE)
8.7.2 Patient Administration & Scheduling
8.7.3 e-Prescribing & Medication Management
8.7.4 Revenue Cycle & Practice Management
8.7.5 Analytics, Reporting & Population Health Management

8.8 By Integration Capability

8.8.1 Standalone EHR
8.8.2 Integrated EHR with Hospital Information System (HIS)
8.8.3 EHR Integrated with Health Information Exchange (HIE) Platforms (e.g., Malaffi, NABIDH)

9. UAE Electronic Health Records (EHR) Market Competitive Analysis

9.1 Market Share of Key Players

9.2 Cross Comparison of Key Players

9.2.1 Company Name
9.2.2 Ownership & Origin (Local vs International Vendor)
9.2.3 Installed Base in UAE (Number of Facilities / Beds Covered)
9.2.4 Revenue from UAE EHR Business (Latest Year)
9.2.5 3-Year Revenue CAGR in UAE
9.2.6 Segment Focus (Hospitals, Clinics, Pharmacies, Labs, etc.)
9.2.7 Market Share in UAE EHR Market
9.2.8 Average Contract Value / Deal Size
9.2.9 Deployment Mix (Cloud-Based vs On-Premise vs Hybrid)
9.2.10 Integration with National HIE Platforms (Malaffi / NABIDH / Others)
9.2.11 Product Breadth (Core EHR, RCM, PACS, Telehealth, Analytics)
9.2.12 Implementation Timeframe for a Typical Hospital
9.2.13 Customer Retention & Renewal Rate in UAE
9.2.14 Reference Clients in UAE (Key Health Systems / Groups)
9.2.15 Certifications & Compliance (ISO, HL7, FHIR, UAE Data Protection)
9.2.16 Level of Localization (Arabic UI, Local Workflows, Regulatory Alignment)
9.2.17 Service & Support Footprint in UAE (Local Offices / Partners)
9.2.18 Pricing Positioning (Value, Mid-Market, Premium)
9.2.19 Innovation Index (AI, Cloud-Native, Interoperability Features)
9.2.20 Overall Customer Satisfaction / NPS in UAE Installations

9.3 SWOT Analysis of Top Players

9.4 Pricing Analysis

9.5 Detailed Profile of Major Companies

9.5.1 Oracle Health (Formerly Cerner Corporation)
9.5.2 Epic Systems Corporation
9.5.3 InterSystems Corporation
9.5.4 Tasy EMR (Philips Healthcare)
9.5.5 Dedalus Group
9.5.6 DXC Technology
9.5.7 Allscripts / Veradigm Inc.
9.5.8 GE HealthCare Technologies Inc.
9.5.9 Siemens Healthineers
9.5.10 NextGen Healthcare, Inc.
9.5.11 eClinicalWorks LLC
9.5.12 AdvancedMD, Inc.
9.5.13 CureMD Healthcare
9.5.14 Unite Integrated Health Information & Technology Solutions (Unite EMR)
9.5.15 Altibbi Health Tech / Local Regional EHR Vendors (e.g., Medcare EMR, local HIS providers)

10. UAE Electronic Health Records (EHR) Market End-User Analysis

10.1 Procurement Behavior of Key Ministries

10.1.1 Ministry of Health and Prevention
10.1.2 Ministry of Interior
10.1.3 Ministry of Education
10.1.4 Others

10.2 Corporate Spend on Infrastructure & Energy

10.2.1 Healthcare Infrastructure Investments
10.2.2 Technology Upgrades
10.2.3 Training and Development
10.2.4 Others

10.3 Pain Point Analysis by End-User Category

10.3.1 Hospitals
10.3.2 Clinics
10.3.3 Long-term Care Facilities
10.3.4 Others

10.4 User Readiness for Adoption

10.4.1 Training Needs Assessment
10.4.2 Technology Familiarity
10.4.3 Infrastructure Readiness
10.4.4 Others

10.5 Post-Deployment ROI and Use Case Expansion

10.5.1 Cost Savings Analysis
10.5.2 Efficiency Gains
10.5.3 Patient Outcomes Improvement
10.5.4 Others

11. UAE Electronic Health Records (EHR) Market Future Size, 2025-2030

11.1 By Value

11.2 By Volume

11.3 By Average Selling Price


Go-To-Market Strategy Phase

1. Whitespace Analysis + Business Model Canvas

1.1 Market Gaps Identification

1.2 Business Model Development


2. Marketing and Positioning Recommendations

2.1 Branding Strategies

2.2 Product USPs


3. Distribution Plan

3.1 Urban Retail vs Rural NGO Tie-ups


4. Channel & Pricing Gaps

4.1 Underserved Routes

4.2 Pricing Bands


5. Unmet Demand & Latent Needs

5.1 Category Gaps

5.2 Consumer Segments


6. Customer Relationship

6.1 Loyalty Programs

6.2 After-sales Service


7. Value Proposition

7.1 Sustainability

7.2 Integrated Supply Chains


8. Key Activities

8.1 Regulatory Compliance

8.2 Branding

8.3 Distribution Setup


9. Entry Strategy Evaluation

9.1 Domestic Market Entry Strategy

9.1.1 Product Mix
9.1.2 Pricing Band
9.1.3 Packaging

9.2 Export Entry Strategy

9.2.1 Target Countries
9.2.2 Compliance Roadmap

10. Entry Mode Assessment

10.1 JV

10.2 Greenfield

10.3 M&A

10.4 Distributor Model


11. Capital and Timeline Estimation

11.1 Capital Requirements

11.2 Timelines


12. Control vs Risk Trade-Off

12.1 Ownership vs Partnerships


13. Profitability Outlook

13.1 Breakeven Analysis

13.2 Long-term Sustainability


14. Potential Partner List

14.1 Distributors

14.2 JVs

14.3 Acquisition Targets


15. Execution Roadmap

15.1 Phased Plan for Market Entry

15.1.1 Market Setup
15.1.2 Market Entry
15.1.3 Growth Acceleration
15.1.4 Scale & Stabilize

15.2 Key Activities and Milestones

15.2.1 Milestone Planning
15.2.2 Activity Tracking

Research Methodology

ApproachModellingSample

Phase 1: Approach1

Desk Research

  • Analysis of government health policies and regulations impacting EHR adoption in the UAE
  • Review of industry reports and white papers from healthcare organizations and technology firms
  • Examination of demographic and health statistics from the UAE Ministry of Health and Prevention

Primary Research

  • Interviews with healthcare IT decision-makers in hospitals and clinics
  • Surveys targeting healthcare professionals regarding EHR usage and satisfaction
  • Focus groups with patients to understand their experiences and expectations from EHR systems

Validation & Triangulation

  • Cross-validation of findings with multiple data sources, including market reports and expert opinions
  • Triangulation of qualitative insights from interviews with quantitative data from surveys
  • Sanity checks through expert panel reviews comprising healthcare IT specialists

Phase 2: Market Size Estimation1

Top-down Assessment

  • Estimation of the total addressable market based on national healthcare expenditure
  • Segmentation of the market by healthcare provider types (public vs. private) and EHR functionalities
  • Incorporation of growth trends in telemedicine and digital health initiatives

Bottom-up Modeling

  • Collection of data on EHR system installations and user adoption rates across healthcare facilities
  • Cost analysis of EHR implementation, including software, hardware, and training expenses
  • Volume x cost basis for estimating revenue generated from EHR services

Forecasting & Scenario Analysis

  • Multi-factor regression analysis considering factors like population growth, healthcare spending, and technology adoption rates
  • Scenario modeling based on potential regulatory changes and advancements in health IT
  • Baseline, optimistic, and pessimistic projections for EHR market growth through 2030

Phase 3: CATI Sample Composition1

Scope Item/SegmentSample SizeTarget Respondent Profiles
Public Hospital EHR Implementation60IT Managers, Chief Information Officers
Private Clinic EHR Adoption50Practice Managers, Healthcare Administrators
Patient Experience with EHR Systems150Patients, Caregivers
Healthcare IT Vendor Insights40Sales Executives, Product Managers
Regulatory Impact on EHR Usage50Policy Makers, Health Economists

Frequently Asked Questions

What is the current value of the UAE Electronic Health Records (EHR) Market?

The UAE Electronic Health Records (EHR) Market is valued at approximately USD 120 million, reflecting significant growth driven by the adoption of digital health solutions and government initiatives aimed at enhancing healthcare infrastructure.

What are the key drivers of growth in the UAE EHR Market?

Which cities are leading in the UAE EHR Market?

What are the main types of EHR systems available in the UAE?

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