How can brands regain customer trust after losing it to ensure continuing growth & success? Most of the brands at some point or the other have to deal with unhappy or angry customers, and of course it is never easy. But if we know what to say and, more importantly, how to say it, you are most likely overcome the situation, rather you can even end up… Read More »
3 ways through which corporates can keep up with the ever-changing needs of customers Customer behaviours and beliefs are changing faster than ever and in order to keep up with these changes, businesses must identify and meet these in order to build a solid customer base. Today’s smart customers are undoubtedly changing the way business is being conducted. The customers nowadays, are much aware and knowledgeable when it comes… Read More »