Supplier Net Promoter Score Automotive Industry: Ken Research Net promoter score (NPS) measures the complete consumer loyalty towards the brand. By eradicating the number of detractors from the promoter you will get the NPS score, which specified how customers feel about your performance and brand. In addition, NPS is thought of as the gold standard metric that measures the level of customer satisfaction.… Read More »
Supplier Net Promoter Score Analysis Intent to Help Companies Minimize Waste: Ken Research NPS can be very efficient tool for measuring the internal procurement stakeholder loyalty and can assist keep supplier relationship health as well. A wide variety of the organization around industries use the Supplier Net Promoter Score Analysis as a tool to measure and track the customer loyalty. A decent alternative to the longer and much… Read More »