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Egypt E-Commerce Logistics Market

Egypt E-Commerce Logistics Market, valued at USD 1.5 Bn, is growing due to rising e-commerce, mobile commerce, and urban demand in Cairo and Alexandria.

Region:Africa

Author(s):Dev

Product Code:KRAA0404

Pages:100

Published On:August 2025

About the Report

Base Year 2024

Egypt E-Commerce Logistics Market Overview

  • The Egypt E-Commerce Logistics Market is valued at USD 1.5 billion, based on a five-year historical analysis. This growth is primarily driven by the rapid increase in online shopping, fueled by a young population, rising internet and smartphone penetration, and the expansion of social commerce platforms. The convenience of e-commerce platforms has led to a surge in demand for efficient logistics solutions, making it a critical component of the retail ecosystem .
  • Cairo and Alexandria are the dominant cities in the Egypt E-Commerce Logistics Market due to their large populations and significant commercial activities. These urban centers serve as major hubs for logistics operations, benefiting from better infrastructure, connectivity, and access to a wide range of e-commerce platforms, which enhances their attractiveness for logistics providers .
  • In recent years, the Egyptian government has introduced initiatives to improve the efficiency of logistics services in the e-commerce sector, encouraging the adoption of digital tracking systems to enhance transparency and accountability in delivery processes. These measures are aimed at improving customer satisfaction and operational efficiency, with a focus on digital transformation and infrastructure upgrades .
Egypt E-Commerce Logistics Market Size

Egypt E-Commerce Logistics Market Segmentation

By Type:The market is segmented into various types of logistics services, including Standard Delivery, Express Delivery, Same-Day Delivery, International Shipping, Fulfillment Services, Return Logistics, and Others. Each of these segments caters to different consumer needs and preferences, with varying levels of urgency and service quality. Standard Delivery is preferred for non-urgent shipments due to its cost-effectiveness and reliability, while Express and Same-Day Delivery are gaining traction among urban consumers seeking faster fulfillment. International Shipping and Fulfillment Services are expanding as cross-border e-commerce and third-party logistics adoption increase. Return Logistics is also growing in importance as e-commerce volumes rise and customer expectations for hassle-free returns become standard .

Egypt E-Commerce Logistics Market segmentation by Type.

The Standard Delivery segment is currently the leading sub-segment in the market, primarily due to its cost-effectiveness and reliability. Many consumers prefer this option for non-urgent deliveries, as it balances affordability with reasonable delivery times. The Express Delivery segment follows closely, driven by the increasing consumer demand for faster shipping options, particularly among urban dwellers who prioritize convenience. The growth of e-commerce platforms and the expansion of last-mile delivery networks have further fueled the need for efficient logistics solutions, making Standard Delivery the backbone of the logistics market .

By End-User:The market is segmented into B2C (Business to Consumer), B2B (Business to Business), C2C (Consumer to Consumer), Government Agencies, Non-Profit Organizations, and Others. Each segment serves distinct logistical needs based on the nature of the transactions and the types of goods being delivered. The B2C segment is the largest, driven by the surge in online retail and consumer demand for home delivery. B2B logistics supports business supply chains, while C2C logistics is growing with the rise of peer-to-peer marketplaces. Government agencies and non-profits utilize logistics for specialized and mission-critical deliveries .

Egypt E-Commerce Logistics Market segmentation by End-User.

The B2C segment dominates the market, accounting for half of the total logistics services. This is largely due to the explosive growth of online shopping, where consumers increasingly prefer the convenience of home delivery. The B2B segment also plays a significant role, particularly in the supply chain for businesses that require bulk shipments. The rise of e-commerce platforms has made B2C logistics a critical area of focus for logistics providers, driving innovation and efficiency in service delivery .

Egypt E-Commerce Logistics Market Competitive Landscape

The Egypt E-Commerce Logistics Market is characterized by a dynamic mix of regional and international players. Leading participants such as Jumia Egypt, Amazon Egypt (formerly Souq.com), Aramex, DHL Egypt, FedEx Egypt, Egypt Post, Naqel Express, Bosta, MRSOOL Egypt, MaxAB, Fetchr, Tahrir Logistics, Yalla Fel Sekka (YFS), Shipa Delivery, Sprint Logistics contribute to innovation, geographic expansion, and service delivery in this space .

Jumia Egypt

2012

Cairo, Egypt

Amazon Egypt

2021

Cairo, Egypt

Aramex

1982

Amman, Jordan

DHL Egypt

1969

Cairo, Egypt

FedEx Egypt

1971

Memphis, Tennessee, USA

Company

Establishment Year

Headquarters

Group Size (Large, Medium, or Small as per industry convention)

Delivery Efficiency Rate (On-Time Delivery %)

Customer Satisfaction Score (NPS or CSAT)

Pricing Strategy (Average Delivery Cost per Order)

Order Fulfillment Rate (%)

Return Rate (%)

Egypt E-Commerce Logistics Market Industry Analysis

Growth Drivers

  • Increasing Internet Penetration:As of future, Egypt's internet penetration rate is projected to reach 72%, with approximately 76 million users accessing online services. This surge in connectivity is driving e-commerce growth, as more consumers engage in online shopping. The World Bank reports that increased internet access correlates with a significant rise in online transactions, highlighting the critical role of digital infrastructure in expanding the e-commerce logistics market.
  • Rise in Mobile Commerce:Mobile commerce in Egypt is expected to account for approximately 50% of total e-commerce sales in future, translating to around $5 billion. The increasing use of smartphones, with over 60 million devices in circulation, facilitates convenient shopping experiences. According to the Egyptian Ministry of Communications, mobile internet usage has grown substantially in the past year, further propelling the demand for efficient logistics solutions tailored for mobile transactions.
  • Expansion of Payment Solutions:The Egyptian e-commerce landscape is witnessing a significant expansion in digital payment solutions, with over 15 new fintech companies entering the market in future. The Central Bank of Egypt reported a substantial increase in digital payment transactions, reaching over $3 billion. This growth enhances consumer confidence in online shopping, necessitating robust logistics frameworks to support the rising volume of orders and ensure timely deliveries.

Market Challenges

  • Infrastructure Limitations:Egypt's logistics infrastructure faces significant challenges, with only 30% of roads meeting international standards. The World Economic Forum ranks Egypt in the lower half globally in logistics performance, indicating a need for substantial investment. Poor infrastructure leads to delays and increased costs, hindering the efficiency of e-commerce logistics operations and affecting customer satisfaction in the rapidly growing online market.
  • High Delivery Costs:Delivery costs in Egypt are among the highest in the region, averaging around $5 per package. This is exacerbated by fuel price fluctuations and limited last-mile delivery options. The Egyptian Logistics Association estimates that high delivery costs account for approximately 25% of total e-commerce expenses, posing a significant barrier to entry for new players and limiting the competitiveness of existing logistics providers in the market.

Egypt E-Commerce Logistics Market Future Outlook

The future of Egypt's e-commerce logistics market appears promising, driven by technological advancements and increasing consumer demand. The adoption of AI and automation in logistics operations is expected to enhance efficiency and reduce costs. Additionally, the government's focus on improving infrastructure and regulatory frameworks will likely create a more conducive environment for e-commerce growth. As consumer preferences evolve, logistics providers must adapt to meet the rising expectations for speed and reliability in delivery services.

Market Opportunities

  • Growth of Cross-Border E-Commerce:With a projected increase in cross-border e-commerce transactions to $1.5 billion in future, logistics companies have a significant opportunity to expand their services. This growth is driven by rising consumer interest in international products, necessitating efficient logistics solutions to facilitate seamless cross-border deliveries and enhance customer satisfaction.
  • Development of Last-Mile Delivery Solutions:The demand for last-mile delivery solutions is expected to grow, with an estimated market value of $500 million in future. Companies that invest in innovative last-mile strategies, such as drone deliveries and smart lockers, can capitalize on this trend. Enhanced last-mile logistics will improve delivery speed and efficiency, addressing a critical pain point for consumers in urban areas.

Scope of the Report

SegmentSub-Segments
By Type

Standard Delivery

Express Delivery

Same-Day Delivery

International Shipping

Fulfillment Services

Return Logistics

Others

By End-User

B2C (Business to Consumer) – e.g., Fashion & Apparel, Consumer Electronics, Beauty & Personal Care, Food & Beverage, Furniture & Home, Others (Toys, DIY, Media)

B2B (Business to Business) – e.g., Digital Procurement, Wholesale, Corporate Buyers

C2C (Consumer to Consumer)

Government Agencies

Non-Profit Organizations

Others

By Delivery Method

Road Transport

Air Transport

Rail Transport

Sea Transport

Drone Delivery

Others

By Packaging Type

Standard Packaging

Eco-Friendly Packaging

Custom Packaging

Bulk Packaging

Others

By Payment Method

Cash on Delivery

Credit/Debit Cards

Mobile Wallets

Bank Transfers

Others

By Geographic Coverage

Urban Areas

Rural Areas

Suburban Areas

Others

By Customer Segment

Individual Consumers

Small Businesses

Large Enterprises

E-commerce Platforms (e.g., Jumia, Amazon, Noon, Btech, LC Waikiki)

Others

Key Target Audience

Investors and Venture Capitalist Firms

Government and Regulatory Bodies (e.g., Ministry of Communications and Information Technology, Egyptian General Authority for Investment and Free Zones)

Logistics Service Providers

E-commerce Platforms and Marketplaces

Warehousing and Fulfillment Centers

Payment Gateway Providers

Shipping and Freight Companies

Telecommunications Companies

Players Mentioned in the Report:

Jumia Egypt

Amazon Egypt (formerly Souq.com)

Aramex

DHL Egypt

FedEx Egypt

Egypt Post

Naqel Express

Bosta

MRSOOL Egypt

MaxAB

Fetchr

Tahrir Logistics

Yalla Fel Sekka (YFS)

Shipa Delivery

Sprint Logistics

Table of Contents

Market Assessment Phase

1. Executive Summary and Approach


2. Egypt E-Commerce Logistics Market Overview

2.1 Key Insights and Strategic Recommendations

2.2 Egypt E-Commerce Logistics Market Overview

2.3 Definition and Scope

2.4 Evolution of Market Ecosystem

2.5 Timeline of Key Regulatory Milestones

2.6 Value Chain & Stakeholder Mapping

2.7 Business Cycle Analysis

2.8 Policy & Incentive Landscape


3. Egypt E-Commerce Logistics Market Analysis

3.1 Growth Drivers

3.1.1 Increasing Internet Penetration
3.1.2 Rise in Mobile Commerce
3.1.3 Expansion of Payment Solutions
3.1.4 Government Support for E-Commerce

3.2 Market Challenges

3.2.1 Infrastructure Limitations
3.2.2 High Delivery Costs
3.2.3 Regulatory Hurdles
3.2.4 Competition from Traditional Retail

3.3 Market Opportunities

3.3.1 Growth of Cross-Border E-Commerce
3.3.2 Investment in Logistics Technology
3.3.3 Partnerships with Local Businesses
3.3.4 Development of Last-Mile Delivery Solutions

3.4 Market Trends

3.4.1 Adoption of AI and Automation
3.4.2 Sustainability Initiatives in Logistics
3.4.3 Personalization in Delivery Services
3.4.4 Growth of Subscription-Based Models

3.5 Government Regulation

3.5.1 E-Commerce Taxation Policies
3.5.2 Consumer Protection Laws
3.5.3 Data Privacy Regulations
3.5.4 Import/Export Regulations for E-Commerce

4. SWOT Analysis


5. Stakeholder Analysis


6. Porter's Five Forces Analysis


7. Egypt E-Commerce Logistics Market Market Size, 2019-2024

7.1 By Value

7.2 By Volume

7.3 By Average Selling Price


8. Egypt E-Commerce Logistics Market Segmentation

8.1 By Type

8.1.1 Standard Delivery
8.1.2 Express Delivery
8.1.3 Same-Day Delivery
8.1.4 International Shipping
8.1.5 Fulfillment Services
8.1.6 Return Logistics
8.1.7 Others

8.2 By End-User

8.2.1 B2C (Business to Consumer) – e.g., Fashion & Apparel, Consumer Electronics, Beauty & Personal Care, Food & Beverage, Furniture & Home, Others (Toys, DIY, Media)
8.2.2 B2B (Business to Business) – e.g., Digital Procurement, Wholesale, Corporate Buyers
8.2.3 C2C (Consumer to Consumer)
8.2.4 Government Agencies
8.2.5 Non-Profit Organizations
8.2.6 Others

8.3 By Delivery Method

8.3.1 Road Transport
8.3.2 Air Transport
8.3.3 Rail Transport
8.3.4 Sea Transport
8.3.5 Drone Delivery
8.3.6 Others

8.4 By Packaging Type

8.4.1 Standard Packaging
8.4.2 Eco-Friendly Packaging
8.4.3 Custom Packaging
8.4.4 Bulk Packaging
8.4.5 Others

8.5 By Payment Method

8.5.1 Cash on Delivery
8.5.2 Credit/Debit Cards
8.5.3 Mobile Wallets
8.5.4 Bank Transfers
8.5.5 Others

8.6 By Geographic Coverage

8.6.1 Urban Areas
8.6.2 Rural Areas
8.6.3 Suburban Areas
8.6.4 Others

8.7 By Customer Segment

8.7.1 Individual Consumers
8.7.2 Small Businesses
8.7.3 Large Enterprises
8.7.4 E-commerce Platforms (e.g., Jumia, Amazon, Noon, Btech, LC Waikiki)
8.7.5 Others

9. Egypt E-Commerce Logistics Market Competitive Analysis

9.1 Market Share of Key Players

9.2 Cross Comparison of Key Players

9.2.1 Company Name
9.2.2 Group Size (Large, Medium, or Small as per industry convention)
9.2.3 Delivery Efficiency Rate (On-Time Delivery %)
9.2.4 Customer Satisfaction Score (NPS or CSAT)
9.2.5 Pricing Strategy (Average Delivery Cost per Order)
9.2.6 Order Fulfillment Rate (%)
9.2.7 Return Rate (%)
9.2.8 Average Delivery Time (Urban/Rural, in hours/days)
9.2.9 Market Penetration Rate (Coverage by Governorate/Region)
9.2.10 Revenue Growth Rate (YoY %)
9.2.11 Technology Adoption (e.g., Use of Automation, Real-Time Tracking)
9.2.12 Last-Mile Delivery Capabilities (Own Fleet vs. 3PL)

9.3 SWOT Analysis of Top Players

9.4 Pricing Analysis

9.5 Detailed Profile of Major Companies

9.5.1 Jumia Egypt
9.5.2 Amazon Egypt (formerly Souq.com)
9.5.3 Aramex
9.5.4 DHL Egypt
9.5.5 FedEx Egypt
9.5.6 Egypt Post
9.5.7 Naqel Express
9.5.8 Bosta
9.5.9 MRSOOL Egypt
9.5.10 MaxAB
9.5.11 Fetchr
9.5.12 Tahrir Logistics
9.5.13 Yalla Fel Sekka (YFS)
9.5.14 Shipa Delivery
9.5.15 Sprint Logistics

10. Egypt E-Commerce Logistics Market End-User Analysis

10.1 Procurement Behavior of Key Ministries

10.1.1 Ministry of Communications and Information Technology
10.1.2 Ministry of Trade and Industry
10.1.3 Ministry of Finance
10.1.4 Ministry of Supply and Internal Trade

10.2 Corporate Spend on Infrastructure & Energy

10.2.1 Investment in Logistics Infrastructure
10.2.2 Spending on Technology Upgrades
10.2.3 Budget Allocation for E-Commerce Initiatives

10.3 Pain Point Analysis by End-User Category

10.3.1 Delivery Delays
10.3.2 High Shipping Costs
10.3.3 Lack of Tracking Systems
10.3.4 Poor Customer Service

10.4 User Readiness for Adoption

10.4.1 Awareness of E-Commerce Logistics Solutions
10.4.2 Willingness to Pay for Premium Services
10.4.3 Adoption of Digital Payment Methods

10.5 Post-Deployment ROI and Use Case Expansion

10.5.1 Measurement of Delivery Performance
10.5.2 Customer Retention Rates
10.5.3 Expansion into New Markets

11. Egypt E-Commerce Logistics Market Future Size, 2025-2030

11.1 By Value

11.2 By Volume

11.3 By Average Selling Price


Go-To-Market Strategy Phase

1. Whitespace Analysis + Business Model Canvas

1.1 Market Gaps Identification

1.2 Value Proposition Development

1.3 Revenue Streams Analysis

1.4 Cost Structure Evaluation

1.5 Key Partnerships Exploration

1.6 Customer Segmentation

1.7 Channels of Distribution


2. Marketing and Positioning Recommendations

2.1 Branding Strategies

2.2 Product USPs

2.3 Target Audience Identification

2.4 Marketing Channels Selection

2.5 Messaging and Communication Strategy


3. Distribution Plan

3.1 Urban Retail Strategies

3.2 Rural NGO Tie-Ups

3.3 Last-Mile Delivery Solutions

3.4 Partnerships with Local Retailers


4. Channel & Pricing Gaps

4.1 Underserved Routes Analysis

4.2 Pricing Bands Evaluation

4.3 Competitor Pricing Strategies


5. Unmet Demand & Latent Needs

5.1 Category Gaps Identification

5.2 Consumer Segments Analysis

5.3 Emerging Trends Exploration


6. Customer Relationship

6.1 Loyalty Programs Development

6.2 After-Sales Service Strategies

6.3 Customer Feedback Mechanisms


7. Value Proposition

7.1 Sustainability Initiatives

7.2 Integrated Supply Chains

7.3 Customer-Centric Solutions


8. Key Activities

8.1 Regulatory Compliance

8.2 Branding Initiatives

8.3 Distribution Setup


9. Entry Strategy Evaluation

9.1 Domestic Market Entry Strategy

9.1.1 Product Mix Considerations
9.1.2 Pricing Band Strategy
9.1.3 Packaging Solutions

9.2 Export Entry Strategy

9.2.1 Target Countries Identification
9.2.2 Compliance Roadmap Development

10. Entry Mode Assessment

10.1 Joint Ventures

10.2 Greenfield Investments

10.3 Mergers & Acquisitions

10.4 Distributor Model Evaluation


11. Capital and Timeline Estimation

11.1 Capital Requirements Analysis

11.2 Timelines for Market Entry


12. Control vs Risk Trade-Off

12.1 Ownership vs Partnerships


13. Profitability Outlook

13.1 Breakeven Analysis

13.2 Long-Term Sustainability Strategies


14. Potential Partner List

14.1 Distributors Identification

14.2 Joint Ventures Opportunities

14.3 Acquisition Targets


15. Execution Roadmap

15.1 Phased Plan for Market Entry

15.1.1 Market Setup
15.1.2 Market Entry
15.1.3 Growth Acceleration
15.1.4 Scale & Stabilize

15.2 Key Activities and Milestones

15.2.1 Milestone Planning
15.2.2 Activity Tracking

Research Methodology

ApproachModellingSample

Phase 1: Approach1

Desk Research

  • Analysis of government reports on e-commerce growth and logistics infrastructure
  • Review of industry publications and market research reports specific to Egypt's logistics sector
  • Examination of trade statistics and import/export data relevant to e-commerce logistics

Primary Research

  • Interviews with logistics providers and e-commerce platform executives in Egypt
  • Surveys targeting warehouse managers and fulfillment center operators
  • Focus groups with consumers to understand their logistics and delivery preferences

Validation & Triangulation

  • Cross-validation of findings through multiple data sources including trade associations and government agencies
  • Triangulation of qualitative insights from interviews with quantitative data from surveys
  • Sanity checks conducted through expert panels comprising logistics and e-commerce specialists

Phase 2: Market Size Estimation1

Top-down Assessment

  • Estimation of total logistics spending in Egypt and its allocation to e-commerce
  • Segmentation of the market by product categories and delivery methods
  • Incorporation of macroeconomic factors influencing e-commerce growth in Egypt

Bottom-up Modeling

  • Collection of operational data from leading logistics firms regarding service volumes
  • Cost analysis based on service pricing models and operational efficiencies
  • Estimation of logistics costs per order and frequency of deliveries in the e-commerce sector

Forecasting & Scenario Analysis

  • Development of predictive models using historical growth rates and market trends
  • Scenario planning based on potential regulatory changes and economic conditions
  • Creation of multiple forecasts (baseline, optimistic, and pessimistic) through 2030

Phase 3: CATI Sample Composition1

Scope Item/SegmentSample SizeTarget Respondent Profiles
E-commerce Logistics Providers60Logistics Managers, Operations Directors
Consumer Electronics Delivery Services50Supply Chain Managers, Customer Experience Leaders
Fashion and Apparel E-commerce Logistics40Warehouse Supervisors, Fulfillment Managers
Food and Grocery Delivery Logistics40Operations Coordinators, Delivery Managers
Cross-border E-commerce Logistics40International Trade Managers, Compliance Officers

Frequently Asked Questions

What is the current value of the Egypt E-Commerce Logistics Market?

The Egypt E-Commerce Logistics Market is valued at approximately USD 1.5 billion, reflecting significant growth driven by increased online shopping, a young population, and enhanced logistics solutions to meet consumer demands.

Which cities are the main hubs for e-commerce logistics in Egypt?

What types of logistics services are available in the Egypt E-Commerce Logistics Market?

What are the growth drivers for the Egypt E-Commerce Logistics Market?

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