Japan Hospitality Industry Market

Japan hospitality market, valued at USD 24 billion, is growing due to increased tourism, online bookings, and sustainable practices, focusing on key cities like Tokyo and Osaka.

Region:Asia

Author(s):Rebecca

Product Code:KRAA1469

Pages:88

Published On:August 2025

About the Report

Base Year 2024

Japan Hospitality Industry Market Overview

  • The Japan Hospitality Industry Market is valued at USD 24 billion, based on a five-year historical analysis. This growth is primarily driven by a resurgence in both domestic and international tourism, increased consumer spending on travel and accommodation, and the popularity of weekend cultures and staycations. The market has seen a significant recovery post-pandemic, with a notable rise in hotel occupancy rates and average daily rates, reflecting robust demand for hospitality services. Upscale and luxury hotels in Tokyo and other major cities have experienced especially strong growth in revenue per available room, driven by higher average daily rates and increased visitor numbers .
  • Tokyo, Osaka, and Kyoto are the dominant cities in the Japan Hospitality Industry Market due to their rich cultural heritage, vibrant urban life, and status as major tourist destinations. These cities attract millions of visitors annually, both domestic and international, contributing to their strong market presence. The concentration of business activities, international events, and large-scale exhibitions in these urban centers further enhances their appeal to travelers .
  • In response to the COVID-19 pandemic, the Japanese government has implemented regulations and guidelines to enhance the quality of hospitality services. These measures require all hotels and accommodation providers to adhere to strict hygiene and safety standards, aiming to boost consumer confidence and ensure a safe environment for both guests and staff. This regulatory initiative continues to support the recovery and resilience of the hospitality sector .
Japan Hospitality Industry Market Size

Japan Hospitality Industry Market Segmentation

By Type:This segmentation includes a diverse range of accommodations available in the market, such as chain hotels, independent hotels, ryokans (traditional Japanese inns), hostels, vacation rentals, bed and breakfasts, luxury resorts, serviced apartments, and others. Each type addresses specific consumer preferences, including demand for cultural experiences, affordability, convenience, and luxury. The rise of unique and personalized accommodation experiences, such as boutique hotels and traditional ryokans, reflects evolving traveler expectations and contributes to the overall diversity of the hospitality landscape .

Japan Hospitality Industry Market segmentation by Type.

By Segment:This segmentation categorizes accommodations based on their market positioning, including budget and economy hotels, mid and upper mid-scale hotels, luxury hotels, and eco-friendly hotels. Each segment targets specific customer demographics and preferences, such as affordability, comfort, premium experiences, and sustainability. The increasing demand for eco-friendly and sustainable accommodation options reflects a broader industry shift towards responsible tourism and green practices .

Japan Hospitality Industry Market segmentation by Segment.

Japan Hospitality Industry Market Competitive Landscape

The Japan Hospitality Industry Market is characterized by a dynamic mix of regional and international players. Leading participants such as APA Group, Hoshino Resorts Inc., Prince Hotels, Inc., Hotel Okura Co., Ltd., Fujita Kanko Inc., Mitsui Fudosan Hotel Management Co., Ltd., Tokyu Hotels Co., Ltd., JR-East Hotels (East Japan Railway Company), Hilton Japan, Marriott International Japan, Hyatt Hotels Corporation Japan, InterContinental Hotels Group Japan, AccorHotels Japan, The Peninsula Tokyo, and The Tokyo Station Hotel contribute to innovation, geographic expansion, and service delivery in this space.

APA Group

1971

Tokyo, Japan

Hoshino Resorts Inc.

1914

Karuizawa, Japan

Prince Hotels, Inc.

1956

Tokyo, Japan

Hotel Okura Co., Ltd.

1958

Tokyo, Japan

Fujita Kanko Inc.

1955

Tokyo, Japan

Company

Establishment Year

Headquarters

Group Size (Large, Medium, or Small)

Number of Properties

Occupancy Rate (%)

Average Daily Rate (ADR, JPY)

Revenue Per Available Room (RevPAR, JPY)

Customer Satisfaction Score (e.g., J.D. Power, TripAdvisor)

Japan Hospitality Industry Market Industry Analysis

Growth Drivers

  • Increase in Domestic Tourism:In future, Japan's domestic tourism is projected to reach approximately 500 million trips, driven by a growing interest in local travel experiences. The government has invested around ¥1 trillion (approximately $9 billion) to promote regional tourism, enhancing infrastructure and accessibility. This surge in domestic travel is expected to significantly boost hotel occupancy rates, with an average increase of 10% in bookings across various accommodation types, benefiting the hospitality sector immensely.
  • Rise in International Visitors:Japan anticipates welcoming over 30 million international tourists in future, a substantial increase from previous years. This growth is fueled by the easing of travel restrictions and the country's appeal as a cultural and culinary destination. The tourism sector is projected to generate ¥4 trillion (approximately $36 billion) in revenue, leading to increased demand for hotels and services, particularly in urban areas like Tokyo and Osaka, where international visitors predominantly stay.
  • Growth of Online Booking Platforms:The online travel booking market in Japan is expected to exceed ¥2 trillion (approximately $18 billion) in future, reflecting a shift in consumer behavior towards digital solutions. With over 70% of travelers preferring online platforms for reservations, hotels are increasingly adopting these technologies to enhance customer experience. This trend is expected to streamline operations and improve occupancy rates, as hotels can reach a broader audience through digital marketing strategies.

Market Challenges

  • Labor Shortages:The hospitality industry in Japan faces a significant labor shortage, with an estimated deficit of 300,000 workers in future. This shortage is exacerbated by an aging population and declining birth rates, leading to increased competition for skilled labor. As a result, many hotels are struggling to maintain service quality, which could negatively impact customer satisfaction and overall industry growth if not addressed through effective recruitment strategies and training programs.
  • High Operational Costs:Operational costs for hotels in Japan are projected to rise by 15% in future, driven by increased utility prices and labor expenses. The average cost per room is expected to reach ¥15,000 (approximately $135), putting pressure on profit margins. Hotels must find innovative ways to manage these costs while maintaining service quality, which may involve investing in energy-efficient technologies and optimizing staffing levels to remain competitive in the market.

Japan Hospitality Industry Market Future Outlook

The Japan hospitality industry is poised for a transformative phase, driven by evolving consumer preferences and technological advancements. As the market adapts to the increasing demand for personalized experiences and sustainable practices, hotels will likely invest in innovative solutions to enhance guest satisfaction. Additionally, the integration of smart technologies will streamline operations, making the industry more resilient to challenges. Overall, the focus on quality service and sustainability will shape the future landscape of hospitality in Japan.

Market Opportunities

  • Development of Eco-Friendly Hotels:The demand for eco-friendly accommodations is rising, with an estimated 25% of travelers prioritizing sustainability in their choices. Hotels that adopt green practices can attract this demographic, potentially increasing their market share. By investing in renewable energy and sustainable materials, properties can enhance their appeal and contribute positively to environmental conservation efforts.
  • Integration of Technology in Services:The integration of technology, such as AI and IoT, presents a significant opportunity for hotels to enhance guest experiences. In future, hotels that implement smart room technologies can expect a 20% increase in customer satisfaction ratings. This technological advancement not only streamlines operations but also provides personalized services, making it a crucial area for investment in the hospitality sector.

Scope of the Report

SegmentSub-Segments
By Type

Chain Hotels

Independent Hotels

Ryokans

Hostels

Vacation Rentals

Bed and Breakfasts

Luxury Resorts

Service Apartments

Others

By Segment

Budget and Economy Hotels

Mid and Upper Mid-scale Hotels

Luxury Hotels

Eco-Friendly Hotels

By End-User

Business Travelers

Leisure Travelers

Group Travelers

Event Attendees

By Service Type

Room Service

Food and Beverage

Concierge Services

Spa and Wellness

By Booking Channel

Online Travel Agencies

Direct Bookings

Travel Agents

Mobile Apps

By Location

Urban Areas

Suburban Areas

Rural Areas

Tourist Attractions

By Price Range

Budget

Mid-Range

Luxury

By Customer Demographics

Age Groups

Income Levels

Family Size

Nationality

Key Target Audience

Investors and Venture Capitalist Firms

Government and Regulatory Bodies (e.g., Japan Tourism Agency, Ministry of Land, Infrastructure, Transport and Tourism)

Hotel and Accommodation Operators

Travel and Tour Operators

Food and Beverage Suppliers

Event and Conference Organizers

Real Estate Developers

Insurance Companies

Players Mentioned in the Report:

APA Group

Hoshino Resorts Inc.

Prince Hotels, Inc.

Hotel Okura Co., Ltd.

Fujita Kanko Inc.

Mitsui Fudosan Hotel Management Co., Ltd.

Tokyu Hotels Co., Ltd.

JR-East Hotels (East Japan Railway Company)

Hilton Japan

Marriott International Japan

Hyatt Hotels Corporation Japan

InterContinental Hotels Group Japan

AccorHotels Japan

The Peninsula Tokyo

The Tokyo Station Hotel

Table of Contents

Market Assessment Phase

1. Executive Summary and Approach


2. Japan Hospitality Industry Market Overview

2.1 Key Insights and Strategic Recommendations

2.2 Japan Hospitality Industry Market Overview

2.3 Definition and Scope

2.4 Evolution of Market Ecosystem

2.5 Timeline of Key Regulatory Milestones

2.6 Value Chain & Stakeholder Mapping

2.7 Business Cycle Analysis

2.8 Policy & Incentive Landscape


3. Japan Hospitality Industry Market Analysis

3.1 Growth Drivers

3.1.1 Increase in Domestic Tourism
3.1.2 Rise in International Visitors
3.1.3 Growth of Online Booking Platforms
3.1.4 Expansion of Luxury Accommodations

3.2 Market Challenges

3.2.1 Labor Shortages
3.2.2 High Operational Costs
3.2.3 Regulatory Compliance Issues
3.2.4 Impact of Natural Disasters

3.3 Market Opportunities

3.3.1 Development of Eco-Friendly Hotels
3.3.2 Integration of Technology in Services
3.3.3 Expansion into Rural Areas
3.3.4 Collaboration with Local Businesses

3.4 Market Trends

3.4.1 Personalization of Guest Experiences
3.4.2 Increased Focus on Health and Safety
3.4.3 Adoption of Sustainable Practices
3.4.4 Growth of Boutique Hotels

3.5 Government Regulation

3.5.1 Licensing Requirements for Hotels
3.5.2 Safety and Health Regulations
3.5.3 Tax Incentives for Tourism Development
3.5.4 Environmental Protection Laws

4. SWOT Analysis


5. Stakeholder Analysis


6. Porter's Five Forces Analysis


7. Japan Hospitality Industry Market Market Size, 2019-2024

7.1 By Value

7.2 By Volume

7.3 By Average Selling Price


8. Japan Hospitality Industry Market Segmentation

8.1 By Type

8.1.1 Chain Hotels
8.1.2 Independent Hotels
8.1.3 Ryokans
8.1.4 Hostels
8.1.5 Vacation Rentals
8.1.6 Bed and Breakfasts
8.1.7 Luxury Resorts
8.1.8 Service Apartments
8.1.9 Others

8.2 By Segment

8.2.1 Budget and Economy Hotels
8.2.2 Mid and Upper Mid-scale Hotels
8.2.3 Luxury Hotels
8.2.4 Eco-Friendly Hotels

8.3 By End-User

8.3.1 Business Travelers
8.3.2 Leisure Travelers
8.3.3 Group Travelers
8.3.4 Event Attendees

8.4 By Service Type

8.4.1 Room Service
8.4.2 Food and Beverage
8.4.3 Concierge Services
8.4.4 Spa and Wellness

8.5 By Booking Channel

8.5.1 Online Travel Agencies
8.5.2 Direct Bookings
8.5.3 Travel Agents
8.5.4 Mobile Apps

8.6 By Location

8.6.1 Urban Areas
8.6.2 Suburban Areas
8.6.3 Rural Areas
8.6.4 Tourist Attractions

8.7 By Price Range

8.7.1 Budget
8.7.2 Mid-Range
8.7.3 Luxury

8.8 By Customer Demographics

8.8.1 Age Groups
8.8.2 Income Levels
8.8.3 Family Size
8.8.4 Nationality

9. Japan Hospitality Industry Market Competitive Analysis

9.1 Market Share of Key Players

9.2 Cross Comparison of Key Players

9.2.1 Company Name
9.2.2 Group Size (Large, Medium, or Small)
9.2.3 Number of Properties
9.2.4 Occupancy Rate (%)
9.2.5 Average Daily Rate (ADR, JPY)
9.2.6 Revenue Per Available Room (RevPAR, JPY)
9.2.7 Customer Satisfaction Score (e.g., J.D. Power, TripAdvisor)
9.2.8 Market Penetration Rate (%)
9.2.9 Employee Turnover Rate (%)
9.2.10 Return on Investment (ROI, %)
9.2.11 Brand Recognition Index
9.2.12 Sustainability Initiatives (e.g., Green Certifications)

9.3 SWOT Analysis of Top Players

9.4 Pricing Analysis

9.5 Detailed Profile of Major Companies

9.5.1 APA Group
9.5.2 Hoshino Resorts Inc.
9.5.3 Prince Hotels, Inc.
9.5.4 Hotel Okura Co., Ltd.
9.5.5 Fujita Kanko Inc.
9.5.6 Mitsui Fudosan Hotel Management Co., Ltd.
9.5.7 Tokyu Hotels Co., Ltd.
9.5.8 JR-East Hotels (East Japan Railway Company)
9.5.9 Hilton Japan
9.5.10 Marriott International Japan
9.5.11 Hyatt Hotels Corporation Japan
9.5.12 InterContinental Hotels Group Japan
9.5.13 AccorHotels Japan
9.5.14 The Peninsula Tokyo
9.5.15 The Tokyo Station Hotel

10. Japan Hospitality Industry Market End-User Analysis

10.1 Procurement Behavior of Key Ministries

10.1.1 Budget Allocation for Hospitality Services
10.1.2 Preferred Vendors and Contracts
10.1.3 Evaluation Criteria for Service Providers

10.2 Corporate Spend on Infrastructure & Energy

10.2.1 Investment in Energy-Efficient Solutions
10.2.2 Budget for Renovations and Upgrades
10.2.3 Spending on Technology Integration

10.3 Pain Point Analysis by End-User Category

10.3.1 Service Quality Expectations
10.3.2 Accessibility and Location Issues
10.3.3 Pricing Concerns

10.4 User Readiness for Adoption

10.4.1 Technology Adoption Rates
10.4.2 Training and Support Needs

10.5 Post-Deployment ROI and Use Case Expansion

10.5.1 Measurement of Service Efficiency
10.5.2 Customer Retention Rates
10.5.3 Opportunities for Upselling

11. Japan Hospitality Industry Market Future Size, 2025-2030

11.1 By Value

11.2 By Volume

11.3 By Average Selling Price


Go-To-Market Strategy Phase

1. Whitespace Analysis + Business Model Canvas

1.1 Market Gaps Identification

1.2 Value Proposition Development

1.3 Revenue Streams Analysis

1.4 Cost Structure Evaluation

1.5 Key Partnerships Exploration

1.6 Customer Segmentation

1.7 Channels of Distribution


2. Marketing and Positioning Recommendations

2.1 Branding Strategies

2.2 Product USPs


3. Distribution Plan

3.1 Urban Retail vs Rural NGO Tie-ups


4. Channel & Pricing Gaps

4.1 Underserved Routes

4.2 Pricing Bands


5. Unmet Demand & Latent Needs

5.1 Category Gaps

5.2 Consumer Segments


6. Customer Relationship

6.1 Loyalty Programs

6.2 After-Sales Service


7. Value Proposition

7.1 Sustainability

7.2 Integrated Supply Chains


8. Key Activities

8.1 Regulatory Compliance

8.2 Branding

8.3 Distribution Setup


9. Entry Strategy Evaluation

9.1 Domestic Market Entry Strategy

9.1.1 Product Mix
9.1.2 Pricing Band
9.1.3 Packaging

9.2 Export Entry Strategy

9.2.1 Target Countries
9.2.2 Compliance Roadmap

10. Entry Mode Assessment

10.1 JV

10.2 Greenfield

10.3 M&A

10.4 Distributor Model


11. Capital and Timeline Estimation

11.1 Capital Requirements

11.2 Timelines


12. Control vs Risk Trade-Off

12.1 Ownership vs Partnerships


13. Profitability Outlook

13.1 Breakeven Analysis

13.2 Long-Term Sustainability


14. Potential Partner List

14.1 Distributors

14.2 JVs

14.3 Acquisition Targets


15. Execution Roadmap

15.1 Phased Plan for Market Entry

15.1.1 Market Setup
15.1.2 Market Entry
15.1.3 Growth Acceleration
15.1.4 Scale & Stabilize

15.2 Key Activities and Milestones

15.2.1 Activity Planning
15.2.2 Milestone Tracking

Research Methodology

ApproachModellingSample

Phase 1: Approach1

Desk Research

  • Analysis of government tourism statistics and reports from the Japan National Tourism Organization (JNTO)
  • Review of industry publications and market reports from hospitality associations in Japan
  • Examination of economic indicators and demographic data relevant to the hospitality sector

Primary Research

  • Interviews with hotel managers and owners across various regions in Japan
  • Surveys conducted with travel agencies and tour operators to gauge market trends
  • Focus groups with hospitality staff to understand operational challenges and customer preferences

Validation & Triangulation

  • Cross-validation of findings through multiple data sources, including government and industry reports
  • Triangulation of qualitative insights from interviews with quantitative data from surveys
  • Sanity checks through expert panel reviews comprising industry veterans and academic professionals

Phase 2: Market Size Estimation1

Top-down Assessment

  • Estimation of total market size based on national tourism expenditure and hospitality revenue
  • Segmentation of the market by type of accommodation (hotels, ryokans, hostels) and geographic region
  • Incorporation of trends in domestic versus international tourism spending

Bottom-up Modeling

  • Collection of occupancy rates and average daily rates from a sample of hotels
  • Analysis of revenue per available room (RevPAR) metrics across different segments
  • Estimation of ancillary revenue streams such as food and beverage, events, and services

Forecasting & Scenario Analysis

  • Multi-factor regression analysis incorporating variables such as economic growth, travel restrictions, and consumer behavior
  • Scenario modeling based on potential impacts of global events (e.g., pandemics, economic downturns) on tourism
  • Development of baseline, optimistic, and pessimistic forecasts through 2030

Phase 3: CATI Sample Composition1

Scope Item/SegmentSample SizeTarget Respondent Profiles
Luxury Hotel Sector50General Managers, Marketing Directors
Mid-range Accommodation60Operations Managers, Front Desk Supervisors
Budget Hotels and Hostels40Owners, Revenue Managers
Travel Agencies and Tour Operators50Sales Managers, Product Development Heads
Food and Beverage Services in Hospitality40Restaurant Managers, Catering Directors

Frequently Asked Questions

What is the current value of the Japan Hospitality Industry Market?

The Japan Hospitality Industry Market is valued at approximately USD 24 billion, reflecting a significant recovery driven by increased domestic and international tourism, consumer spending, and the popularity of staycations and weekend getaways.

Which cities dominate the Japan Hospitality Industry Market?

How has the COVID-19 pandemic affected the Japan Hospitality Industry?

What types of accommodations are available in the Japan Hospitality Industry?

Why Buy From Us?

Refine Robust Result (RRR) Framework
Refine Robust Result (RRR) Framework

What makes us stand out is that our consultants follow Robust, Refine and Result (RRR) methodology. Robust for clear definitions, approaches and sanity checking, Refine for differentiating respondents' facts and opinions, and Result for presenting data with story.

Our Reach Is Unmatched
Our Reach Is Unmatched

We have set a benchmark in the industry by offering our clients with syndicated and customized market research reports featuring coverage of entire market as well as meticulous research and analyst insights.

Shifting the Research Paradigm
Shifting the Research Paradigm

While we don't replace traditional research, we flip the method upside down. Our dual approach of Top Bottom & Bottom Top ensures quality deliverable by not just verifying company fundamentals but also looking at the sector and macroeconomic factors.

More Insights-Better Decisions
More Insights-Better Decisions

With one step in the future, our research team constantly tries to show you the bigger picture. We help with some of the tough questions you may encounter along the way: How is the industry positioned? Best marketing channel? KPI's of competitors? By aligning every element, we help maximize success.

Transparency and Trust
Transparency and Trust

Our report gives you instant access to the answers and sources that other companies might choose to hide. We elaborate each steps of research methodology we have used and showcase you the sample size to earn your trust.

Round the Clock Support
Round the Clock Support

If you need any support, we are here! We pride ourselves on universe strength, data quality, and quick, friendly, and professional service.

Why Clients Choose Us?

400000+
Reports in repository
150+
Consulting projects a year
100+
Analysts
8000+
Client Queries in 2022