Philippines E-Commerce Grocery Delivery Market

The Philippines E-Commerce Grocery Delivery Market is worth USD 1.5 Bn, fueled by convenience, internet penetration, and consumer shifts towards online grocery shopping.

Region:Asia

Author(s):Rebecca

Product Code:KRAB5365

Pages:82

Published On:October 2025

About the Report

Base Year 2024

Philippines E-Commerce Grocery Delivery Market Overview

  • The Philippines E-Commerce Grocery Delivery Market is valued at USD 1.5 billion, based on a five-year historical analysis. This growth is primarily driven by the increasing adoption of online shopping, changing consumer preferences towards convenience, and the rise of mobile technology. The pandemic further accelerated the shift towards e-commerce, as consumers sought safe and efficient ways to procure groceries.
  • Metro Manila is the dominant region in the Philippines for e-commerce grocery delivery, largely due to its high population density, urban lifestyle, and advanced digital infrastructure. Other key cities include Cebu and Davao, which are experiencing rapid urbanization and increasing internet penetration, contributing to the growth of online grocery services.
  • In 2023, the Philippine government implemented the E-Commerce Act, which aims to promote the growth of the digital economy by providing a legal framework for online transactions. This regulation enhances consumer protection, encourages fair competition, and facilitates the establishment of secure payment systems, thereby fostering trust in e-commerce platforms.
Philippines E-Commerce Grocery Delivery Market Size

Philippines E-Commerce Grocery Delivery Market Segmentation

By Type:The market is segmented into various types of grocery products, including fresh produce, packaged groceries, frozen foods, beverages, household essentials, personal care products, and others. Each sub-segment caters to different consumer needs and preferences, with fresh produce and packaged groceries being particularly popular due to their convenience and availability.

Philippines E-Commerce Grocery Delivery Market segmentation by Type.

The fresh produce segment is currently dominating the market due to the increasing consumer demand for healthy and organic food options. As more consumers become health-conscious, the preference for fresh fruits and vegetables has surged, leading to a significant rise in online orders. Additionally, the convenience of having fresh groceries delivered directly to homes has further fueled this trend, making it a key driver in the e-commerce grocery delivery landscape.

By End-User:The market is segmented by end-users, including households, restaurants, retailers, and corporates. Each segment has unique requirements and purchasing behaviors, with households being the largest consumer group due to the increasing trend of online grocery shopping for convenience.

Philippines E-Commerce Grocery Delivery Market segmentation by End-User.

Households dominate the market as they increasingly turn to online grocery delivery services for convenience and time-saving benefits. The busy lifestyles of urban consumers, coupled with the desire for safe shopping options, have led to a significant rise in household orders. This trend is expected to continue as more families embrace the convenience of having groceries delivered to their doorsteps.

Philippines E-Commerce Grocery Delivery Market Competitive Landscape

The Philippines E-Commerce Grocery Delivery Market is characterized by a dynamic mix of regional and international players. Leading participants such as Lazada, Shopee, MetroMart, GrabMart, Puregold, Robinsons Supermarket, S&R Membership Shopping, Foodpanda, Zalora, AllDay Supermarket, GCash, PayMaya, 7-Eleven, Landers Superstore, The Marketplace contribute to innovation, geographic expansion, and service delivery in this space.

Lazada

2012

Manila, Philippines

Shopee

2015

Manila, Philippines

MetroMart

2016

Manila, Philippines

GrabMart

2019

Singapore

Puregold

1998

Manila, Philippines

Company

Establishment Year

Headquarters

Group Size (Large, Medium, or Small as per industry convention)

Customer Acquisition Cost

Average Order Value

Customer Retention Rate

Delivery Time Efficiency

Pricing Strategy

Philippines E-Commerce Grocery Delivery Market Industry Analysis

Growth Drivers

  • Increasing Internet Penetration:As of future, the Philippines boasts an internet penetration rate of approximately 75%, translating to around 83 million users. This growth is driven by the expansion of mobile networks and affordable data plans, which have increased access to online platforms. The rise in internet users has significantly contributed to the e-commerce grocery delivery market, as more consumers are able to shop online, leading to a projected increase in online grocery sales to PHP 50 billion.
  • Rising Urbanization:The urban population in the Philippines is expected to reach 57% in future, with cities like Metro Manila experiencing rapid growth. This urbanization trend drives demand for convenient grocery delivery services, as busy urban dwellers seek efficient shopping solutions. The increasing number of households in urban areas, projected to exceed 10 million, further supports the growth of e-commerce grocery delivery, as consumers prioritize convenience and time-saving options.
  • Shift in Consumer Behavior Towards Online Shopping:A significant behavioral shift has been observed, with online grocery shopping increasing by 30% year-on-year. This trend is fueled by the COVID-19 pandemic, which accelerated the adoption of e-commerce. In future, it is estimated that 40% of consumers will prefer online grocery shopping over traditional methods, driven by the convenience of home delivery and the availability of diverse product offerings, enhancing the market's growth potential.

Market Challenges

  • Logistics and Delivery Issues:The Philippines faces significant logistical challenges due to its archipelagic nature, with over 7,600 islands complicating delivery routes. In future, it is estimated that logistics costs will account for 20% of total operational expenses for e-commerce grocery companies. Delays and inefficiencies in delivery can lead to customer dissatisfaction, impacting the overall growth of the e-commerce grocery delivery market and hindering service reliability.
  • Intense Competition:The e-commerce grocery delivery market in the Philippines is becoming increasingly competitive, with over 50 players vying for market share. Major players like GrabMart and Lazada are investing heavily in marketing and technology to attract customers. This competition is expected to drive down profit margins, with some companies reporting a 15% decrease in profitability due to aggressive pricing strategies. Such dynamics pose a challenge for new entrants and existing players alike.

Philippines E-Commerce Grocery Delivery Market Future Outlook

The future of the Philippines e-commerce grocery delivery market appears promising, driven by technological advancements and changing consumer preferences. As mobile commerce continues to grow, with mobile transactions projected to reach PHP 30 billion in future, businesses will need to adapt to this trend. Additionally, the integration of AI and data analytics will enhance customer experiences, allowing for personalized shopping. Companies that embrace these innovations are likely to thrive in this evolving landscape, capturing a larger share of the market.

Market Opportunities

  • Growth of Mobile Commerce:With mobile commerce expected to account for 60% of total e-commerce sales in future, businesses can capitalize on this trend by optimizing their platforms for mobile users. This shift presents an opportunity to enhance user experience and increase sales through targeted marketing strategies aimed at mobile consumers.
  • Partnerships with Local Farmers and Producers:Collaborating with local farmers can enhance product offerings and support sustainable practices. By sourcing fresh produce directly from local suppliers, companies can improve their supply chain efficiency and appeal to consumers' growing preference for locally-sourced products, potentially increasing market share.

Scope of the Report

SegmentSub-Segments
By Type

Fresh Produce

Packaged Groceries

Frozen Foods

Beverages

Household Essentials

Personal Care Products

Others

By End-User

Households

Restaurants

Retailers

Corporates

By Sales Channel

Mobile Apps

Websites

Social Media Platforms

Others

By Distribution Mode

Direct Delivery

Click and Collect

Third-Party Delivery Services

By Price Range

Budget

Mid-Range

Premium

By Customer Demographics

Age Group

Income Level

Urban vs Rural

By Payment Method

Credit/Debit Cards

E-Wallets

Cash on Delivery

Others

Key Target Audience

Investors and Venture Capitalist Firms

Government and Regulatory Bodies (e.g., Department of Trade and Industry, National Privacy Commission)

Manufacturers and Producers

Distributors and Retailers

Logistics and Supply Chain Companies

Payment Gateway Providers

Industry Associations (e.g., Philippine E-Commerce Organization)

Financial Institutions

Players Mentioned in the Report:

Lazada

Shopee

MetroMart

GrabMart

Puregold

Robinsons Supermarket

S&R Membership Shopping

Foodpanda

Zalora

AllDay Supermarket

GCash

PayMaya

7-Eleven

Landers Superstore

The Marketplace

Table of Contents

Market Assessment Phase

1. Executive Summary and Approach


2. Philippines E-Commerce Grocery Delivery Market Overview

2.1 Key Insights and Strategic Recommendations

2.2 Philippines E-Commerce Grocery Delivery Market Overview

2.3 Definition and Scope

2.4 Evolution of Market Ecosystem

2.5 Timeline of Key Regulatory Milestones

2.6 Value Chain & Stakeholder Mapping

2.7 Business Cycle Analysis

2.8 Policy & Incentive Landscape


3. Philippines E-Commerce Grocery Delivery Market Analysis

3.1 Growth Drivers

3.1.1 Increasing Internet Penetration
3.1.2 Rising Urbanization
3.1.3 Shift in Consumer Behavior Towards Online Shopping
3.1.4 Expansion of Delivery Infrastructure

3.2 Market Challenges

3.2.1 Logistics and Delivery Issues
3.2.2 Intense Competition
3.2.3 Regulatory Hurdles
3.2.4 Consumer Trust and Security Concerns

3.3 Market Opportunities

3.3.1 Growth of Mobile Commerce
3.3.2 Partnerships with Local Farmers and Producers
3.3.3 Introduction of Subscription Models
3.3.4 Expansion into Underserved Areas

3.4 Market Trends

3.4.1 Increased Use of AI and Automation
3.4.2 Focus on Sustainable Practices
3.4.3 Rise of Social Commerce
3.4.4 Personalization of Shopping Experience

3.5 Government Regulation

3.5.1 E-Commerce Act
3.5.2 Data Privacy Law
3.5.3 Consumer Protection Regulations
3.5.4 Taxation Policies for E-Commerce

4. SWOT Analysis


5. Stakeholder Analysis


6. Porter's Five Forces Analysis


7. Philippines E-Commerce Grocery Delivery Market Market Size, 2019-2024

7.1 By Value

7.2 By Volume

7.3 By Average Selling Price


8. Philippines E-Commerce Grocery Delivery Market Segmentation

8.1 By Type

8.1.1 Fresh Produce
8.1.2 Packaged Groceries
8.1.3 Frozen Foods
8.1.4 Beverages
8.1.5 Household Essentials
8.1.6 Personal Care Products
8.1.7 Others

8.2 By End-User

8.2.1 Households
8.2.2 Restaurants
8.2.3 Retailers
8.2.4 Corporates

8.3 By Sales Channel

8.3.1 Mobile Apps
8.3.2 Websites
8.3.3 Social Media Platforms
8.3.4 Others

8.4 By Distribution Mode

8.4.1 Direct Delivery
8.4.2 Click and Collect
8.4.3 Third-Party Delivery Services

8.5 By Price Range

8.5.1 Budget
8.5.2 Mid-Range
8.5.3 Premium

8.6 By Customer Demographics

8.6.1 Age Group
8.6.2 Income Level
8.6.3 Urban vs Rural

8.7 By Payment Method

8.7.1 Credit/Debit Cards
8.7.2 E-Wallets
8.7.3 Cash on Delivery
8.7.4 Others

9. Philippines E-Commerce Grocery Delivery Market Competitive Analysis

9.1 Market Share of Key Players

9.2 Cross Comparison of Key Players

9.2.1 Company Name
9.2.2 Group Size (Large, Medium, or Small as per industry convention)
9.2.3 Customer Acquisition Cost
9.2.4 Average Order Value
9.2.5 Customer Retention Rate
9.2.6 Delivery Time Efficiency
9.2.7 Pricing Strategy
9.2.8 Market Penetration Rate
9.2.9 Customer Satisfaction Score
9.2.10 Revenue Growth Rate

9.3 SWOT Analysis of Top Players

9.4 Pricing Analysis

9.5 Detailed Profile of Major Companies

9.5.1 Lazada
9.5.2 Shopee
9.5.3 MetroMart
9.5.4 GrabMart
9.5.5 Puregold
9.5.6 Robinsons Supermarket
9.5.7 S&R Membership Shopping
9.5.8 Foodpanda
9.5.9 Zalora
9.5.10 AllDay Supermarket
9.5.11 GCash
9.5.12 PayMaya
9.5.13 7-Eleven
9.5.14 Landers Superstore
9.5.15 The Marketplace

10. Philippines E-Commerce Grocery Delivery Market End-User Analysis

10.1 Procurement Behavior of Key Ministries

10.1.1 Ministry of Trade and Industry
10.1.2 Department of Agriculture
10.1.3 Department of Health

10.2 Corporate Spend on Infrastructure & Energy

10.2.1 Investment in Delivery Fleet
10.2.2 Technology Upgrades
10.2.3 Warehouse Expansion

10.3 Pain Point Analysis by End-User Category

10.3.1 Households
10.3.2 Restaurants
10.3.3 Retailers

10.4 User Readiness for Adoption

10.4.1 Awareness of E-Commerce Options
10.4.2 Comfort with Online Transactions
10.4.3 Access to Technology

10.5 Post-Deployment ROI and Use Case Expansion

10.5.1 Increased Sales Volume
10.5.2 Customer Feedback and Adaptation
10.5.3 Market Expansion Opportunities

11. Philippines E-Commerce Grocery Delivery Market Future Size, 2025-2030

11.1 By Value

11.2 By Volume

11.3 By Average Selling Price


Go-To-Market Strategy Phase

1. Whitespace Analysis + Business Model Canvas

1.1 Market Gaps Identification

1.2 Value Proposition Development

1.3 Revenue Streams Analysis

1.4 Cost Structure Evaluation

1.5 Key Partnerships Exploration

1.6 Customer Segmentation

1.7 Channels of Distribution


2. Marketing and Positioning Recommendations

2.1 Branding Strategies

2.2 Product USPs


3. Distribution Plan

3.1 Urban Retail vs Rural NGO Tie-ups


4. Channel & Pricing Gaps

4.1 Underserved Routes

4.2 Pricing Bands


5. Unmet Demand & Latent Needs

5.1 Category Gaps

5.2 Consumer Segments


6. Customer Relationship

6.1 Loyalty Programs

6.2 After-Sales Service


7. Value Proposition

7.1 Sustainability

7.2 Integrated Supply Chains


8. Key Activities

8.1 Regulatory Compliance

8.2 Branding

8.3 Distribution Setup


9. Entry Strategy Evaluation

9.1 Domestic Market Entry Strategy

9.1.1 Product Mix
9.1.2 Pricing Band
9.1.3 Packaging

9.2 Export Entry Strategy

9.2.1 Target Countries
9.2.2 Compliance Roadmap

10. Entry Mode Assessment

10.1 JV

10.2 Greenfield

10.3 M&A

10.4 Distributor Model


11. Capital and Timeline Estimation

11.1 Capital Requirements

11.2 Timelines


12. Control vs Risk Trade-Off

12.1 Ownership vs Partnerships


13. Profitability Outlook

13.1 Breakeven Analysis

13.2 Long-Term Sustainability


14. Potential Partner List

14.1 Distributors

14.2 JVs

14.3 Acquisition Targets


15. Execution Roadmap

15.1 Phased Plan for Market Entry

15.1.1 Market Setup
15.1.2 Market Entry
15.1.3 Growth Acceleration
15.1.4 Scale & Stabilize

15.2 Key Activities and Milestones

15.2.1 Activity Timeline
15.2.2 Milestone Tracking

Research Methodology

ApproachModellingSample

Phase 1: Approach1

Desk Research

  • Analysis of industry reports from local e-commerce associations and government publications
  • Review of market trends and consumer behavior studies from academic journals and market research firms
  • Examination of demographic data and internet penetration statistics from the Philippine Statistics Authority

Primary Research

  • Interviews with key stakeholders in the grocery delivery sector, including logistics managers and e-commerce platform executives
  • Surveys targeting consumers who utilize grocery delivery services to understand preferences and pain points
  • Focus group discussions with diverse consumer segments to gather qualitative insights on shopping habits

Validation & Triangulation

  • Cross-validation of findings through comparison with international e-commerce trends and local market data
  • Triangulation of insights from consumer surveys, expert interviews, and secondary data sources
  • Sanity checks conducted through expert panel reviews comprising industry veterans and market analysts

Phase 2: Market Size Estimation1

Top-down Assessment

  • Estimation of total e-commerce market size in the Philippines and its share attributed to grocery delivery
  • Analysis of growth rates in online grocery shopping and consumer spending patterns
  • Incorporation of macroeconomic factors such as GDP growth and urbanization rates affecting market potential

Bottom-up Modeling

  • Collection of sales data from leading grocery delivery platforms to establish baseline revenue figures
  • Estimation of average order values and frequency of purchases among different consumer segments
  • Calculation of market size based on the aggregation of individual platform revenues and market penetration rates

Forecasting & Scenario Analysis

  • Development of forecasting models using historical growth data and projected consumer adoption rates
  • Scenario analysis based on potential regulatory changes and shifts in consumer behavior post-pandemic
  • Creation of multiple growth scenarios (baseline, optimistic, and pessimistic) to assess future market dynamics

Phase 3: CATI Sample Composition1

Scope Item/SegmentSample SizeTarget Respondent Profiles
Urban Grocery Delivery Users150Frequent online shoppers, age 18-45
Rural Grocery Delivery Users100Households utilizing delivery services, age 30-60
Logistics Providers in E-commerce80Operations Managers, Delivery Coordinators
Retail Grocery Store Owners70Small to medium-sized business owners
Industry Experts and Analysts50Market analysts, e-commerce consultants

Frequently Asked Questions

What is the current value of the Philippines E-Commerce Grocery Delivery Market?

The Philippines E-Commerce Grocery Delivery Market is valued at approximately USD 1.5 billion, reflecting significant growth driven by increased online shopping, changing consumer preferences, and advancements in mobile technology.

Which regions in the Philippines are leading in e-commerce grocery delivery?

What factors are driving the growth of the e-commerce grocery delivery market in the Philippines?

What challenges does the Philippines E-Commerce Grocery Delivery Market face?

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