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Saudi Arabia Veterinary Telehealth Market Size, Share, Growth Drivers, Trends, Opportunities & Forecast 2025–2030

Saudi Arabia Veterinary Telehealth Market, valued at USD 0.9 million, grows due to increasing pet ownership, remote consultations, and tech advancements in key cities like Riyadh.

Region:Middle East

Author(s):Dev

Product Code:KRAD1824

Pages:94

Published On:November 2025

About the Report

Base Year 2024

Saudi Arabia Veterinary Telehealth Market Overview

  • The Saudi Arabia Veterinary Telehealth Market is valued at USD 0.9 million, based on a five-year historical analysis. This growth is primarily driven by the increasing adoption of digital health solutions, rising pet ownership, and the need for accessible veterinary care. The market has seen a surge in demand for telehealth services, particularly during the COVID-19 pandemic, which accelerated the shift towards remote consultations and diagnostics. The adoption of integrated telehealth platforms by veterinary practices and increased consumer interest in remote consultations are key contributors to market expansion .
  • Key cities such as Riyadh, Jeddah, and Dammam dominate the Saudi Arabian Veterinary Telehealth Market due to their high population density, advanced healthcare infrastructure, and a growing number of pet owners. These urban centers are also home to a significant number of veterinary clinics and hospitals, facilitating the integration of telehealth services into traditional veterinary practices. The presence of innovative startups and digital health accelerators in these cities further supports the growth of telehealth adoption .
  • In 2023, the Saudi Arabian government issued the “Veterinary Medical Practice Law, 2023” through the Ministry of Environment, Water, and Agriculture. This regulation mandates that all veterinary telehealth providers must register with the Ministry, comply with licensing requirements, and adhere to standards for the delivery of remote veterinary services. The law covers operational protocols, data privacy, and quality assurance measures to ensure the safety and reliability of telehealth services .
Saudi Arabia Veterinary Telehealth Market Size

Saudi Arabia Veterinary Telehealth Market Segmentation

By Type:The market is segmented into various types of services, including Teleconsultation Services, Tele-diagnostic Services, Telemonitoring & Follow-up Care, Emergency Teletriage Services, E-prescription & Medication Management, and Others. Among these,Teleconsultation Servicesare leading the market due to their convenience and accessibility for pet owners seeking immediate veterinary advice. The increasing reliance on digital platforms for health consultations has made this segment particularly popular, as it allows for quick and efficient communication between pet owners and veterinarians.

Saudi Arabia Veterinary Telehealth Market segmentation by Type.

By End-User:The end-user segmentation includes Individual Pet Owners, Veterinary Clinics & Hospitals, Livestock Owners & Farms, Animal Shelters & NGOs, Research & Academic Institutions, and Others.Individual Pet Ownersrepresent the largest segment, driven by the increasing trend of pet ownership and the demand for convenient veterinary services. This segment's growth is fueled by the rising awareness of pet health and the need for timely veterinary consultations, making telehealth an attractive option for pet owners.

Saudi Arabia Veterinary Telehealth Market segmentation by End-User.

Saudi Arabia Veterinary Telehealth Market Competitive Landscape

The Saudi Arabia Veterinary Telehealth Market is characterized by a dynamic mix of regional and international players. Leading participants such as VetWork, PetWell, Altibbi Vet, Vetwork Arabia, FirstVet, Vetster, Petriage, TeleVet, PawSquad, Vetsie, VetNOW, FidoCure, PetConnect, VetLink, Animalia contribute to innovation, geographic expansion, and service delivery in this space.

VetWork

2019

Riyadh, Saudi Arabia

PetWell

2019

Jeddah, Saudi Arabia

Altibbi Vet

2020

Dammam, Saudi Arabia

Vetwork Arabia

2021

Riyadh, Saudi Arabia

FirstVet

2016

Stockholm, Sweden

Company

Establishment Year

Headquarters

Company Size (Large, Medium, Small)

Number of Registered Veterinarians

Number of Active Users (Monthly/Annually)

Customer Acquisition Cost (CAC)

Average Revenue Per User (ARPU)

Customer Retention Rate (%)

Saudi Arabia Veterinary Telehealth Market Industry Analysis

Growth Drivers

  • Increasing Pet Ownership:The pet ownership rate in Saudi Arabia has surged, with approximately 30% of households owning at least one pet as of now, according to the Saudi Ministry of Environment, Water, and Agriculture. This increase in pet ownership drives demand for veterinary services, including telehealth options, as pet owners seek convenient and accessible care for their animals. The growing emotional and financial investment in pets further fuels the need for innovative veterinary solutions.
  • Rising Demand for Remote Consultations:The COVID-19 pandemic has accelerated the acceptance of remote consultations, with a reported 20% increase in telehealth usage among pet owners in Saudi Arabia. This shift reflects a broader trend towards digital health solutions, as pet owners prioritize convenience and safety. The growing familiarity with technology among the population supports this demand, making telehealth a viable option for routine check-ups and consultations.
  • Technological Advancements in Telehealth:The veterinary telehealth sector in Saudi Arabia is benefiting from significant technological advancements, including improved video conferencing tools and mobile applications. In future, it is estimated that 50% of veterinary practices will adopt telehealth technologies, enhancing service delivery. These innovations not only streamline consultations but also improve diagnostic capabilities, making telehealth a more attractive option for pet owners seeking timely care.

Market Challenges

  • Limited Awareness Among Pet Owners:Despite the growth in telehealth services, many pet owners in Saudi Arabia remain unaware of these options. A survey conducted recently indicated that only 15% of pet owners had heard of veterinary telehealth services. This lack of awareness poses a significant barrier to market penetration, as potential users may not understand the benefits or availability of remote veterinary consultations.
  • Regulatory Hurdles:The veterinary telehealth market faces regulatory challenges, including the need for clear guidelines on telemedicine practices. As of now, there are no standardized regulations governing telehealth services for pets in Saudi Arabia, which creates uncertainty for providers. This regulatory ambiguity can hinder the growth of telehealth services, as veterinary practices may be reluctant to invest in technologies without clear compliance frameworks.

Saudi Arabia Veterinary Telehealth Market Future Outlook

The future of the veterinary telehealth market in Saudi Arabia appears promising, driven by increasing pet ownership and technological advancements. As awareness of telehealth services grows, more pet owners are likely to embrace remote consultations. Additionally, the integration of artificial intelligence in diagnostics and the rise of subscription-based services are expected to enhance service offerings. These trends indicate a shift towards more accessible and efficient veterinary care, positioning telehealth as a key component of the veterinary landscape in the coming years.

Market Opportunities

  • Expansion of Telehealth Services in Rural Areas:There is a significant opportunity to expand telehealth services in rural regions of Saudi Arabia, where access to veterinary care is limited. By leveraging telehealth, veterinary practices can reach underserved populations, improving animal health outcomes and increasing service utilization in these areas.
  • Partnerships with Pet Insurance Companies:Collaborating with pet insurance providers presents a lucrative opportunity for veterinary telehealth services. By integrating telehealth consultations into insurance plans, providers can enhance their offerings, making veterinary care more affordable and accessible, thereby attracting a larger customer base.

Scope of the Report

SegmentSub-Segments
By Type

Teleconsultation Services

Tele-diagnostic Services

Telemonitoring & Follow-up Care

Emergency Teletriage Services

E-prescription & Medication Management

Others

By End-User

Individual Pet Owners

Veterinary Clinics & Hospitals

Livestock Owners & Farms

Animal Shelters & NGOs

Research & Academic Institutions

Others

By Animal Type

Dogs

Cats

Livestock (Cattle, Sheep, Goats, Camels)

Equine

Exotic Pets

Others

By Service Model

Subscription-Based

Pay-Per-Consultation

Corporate/Enterprise Plans

Membership Plans

Others

By Technology Used

Video Conferencing Platforms

Mobile & Web Applications

AI Chatbots & Virtual Assistants

Remote Monitoring Devices & Wearables

Cloud-based Health Records

Others

By Geographic Coverage

Major Urban Centers (Riyadh, Jeddah, Dammam, etc.)

Secondary Cities

Rural & Remote Areas

Nationwide Services

Others

By Customer Segment

Individual Pet Owners

Corporate Clients (Farms, Zoos, Kennels)

Veterinary Practices

Animal Welfare Organizations

Others

Key Target Audience

Investors and Venture Capitalist Firms

Government and Regulatory Bodies (e.g., Ministry of Environment, Water and Agriculture)

Veterinary Clinics and Hospitals

Telehealth Technology Providers

Animal Health Product Manufacturers

Pet Insurance Companies

Animal Welfare Organizations

Healthcare IT Solutions Providers

Players Mentioned in the Report:

VetWork

PetWell

Altibbi Vet

Vetwork Arabia

FirstVet

Vetster

Petriage

TeleVet

PawSquad

Vetsie

VetNOW

FidoCure

PetConnect

VetLink

Animalia

Table of Contents

Market Assessment Phase

1. Executive Summary and Approach


2. Saudi Arabia Veterinary Telehealth Market Overview

2.1 Key Insights and Strategic Recommendations

2.2 Saudi Arabia Veterinary Telehealth Market Overview

2.3 Definition and Scope

2.4 Evolution of Market Ecosystem

2.5 Timeline of Key Regulatory Milestones

2.6 Value Chain & Stakeholder Mapping

2.7 Business Cycle Analysis

2.8 Policy & Incentive Landscape


3. Saudi Arabia Veterinary Telehealth Market Analysis

3.1 Growth Drivers

3.1.1 Increasing pet ownership
3.1.2 Rising demand for remote consultations
3.1.3 Technological advancements in telehealth
3.1.4 Government support for digital health initiatives

3.2 Market Challenges

3.2.1 Limited awareness among pet owners
3.2.2 Regulatory hurdles
3.2.3 Competition from traditional veterinary services
3.2.4 Data privacy concerns

3.3 Market Opportunities

3.3.1 Expansion of telehealth services in rural areas
3.3.2 Partnerships with pet insurance companies
3.3.3 Development of mobile applications
3.3.4 Integration with veterinary practices

3.4 Market Trends

3.4.1 Growth of AI in veterinary diagnostics
3.4.2 Increased focus on preventive care
3.4.3 Rise of subscription-based telehealth services
3.4.4 Adoption of wearable technology for pets

3.5 Government Regulation

3.5.1 Licensing requirements for telehealth providers
3.5.2 Standards for veterinary telemedicine
3.5.3 Data protection regulations
3.5.4 Telehealth reimbursement policies

4. SWOT Analysis


5. Stakeholder Analysis


6. Porter's Five Forces Analysis


7. Saudi Arabia Veterinary Telehealth Market Market Size, 2019-2024

7.1 By Value

7.2 By Volume

7.3 By Average Selling Price


8. Saudi Arabia Veterinary Telehealth Market Segmentation

8.1 By Type

8.1.1 Teleconsultation Services
8.1.2 Tele-diagnostic Services
8.1.3 Telemonitoring & Follow-up Care
8.1.4 Emergency Teletriage Services
8.1.5 E-prescription & Medication Management
8.1.6 Others

8.2 By End-User

8.2.1 Individual Pet Owners
8.2.2 Veterinary Clinics & Hospitals
8.2.3 Livestock Owners & Farms
8.2.4 Animal Shelters & NGOs
8.2.5 Research & Academic Institutions
8.2.6 Others

8.3 By Animal Type

8.3.1 Dogs
8.3.2 Cats
8.3.3 Livestock (Cattle, Sheep, Goats, Camels)
8.3.4 Equine
8.3.5 Exotic Pets
8.3.6 Others

8.4 By Service Model

8.4.1 Subscription-Based
8.4.2 Pay-Per-Consultation
8.4.3 Corporate/Enterprise Plans
8.4.4 Membership Plans
8.4.5 Others

8.5 By Technology Used

8.5.1 Video Conferencing Platforms
8.5.2 Mobile & Web Applications
8.5.3 AI Chatbots & Virtual Assistants
8.5.4 Remote Monitoring Devices & Wearables
8.5.5 Cloud-based Health Records
8.5.6 Others

8.6 By Geographic Coverage

8.6.1 Major Urban Centers (Riyadh, Jeddah, Dammam, etc.)
8.6.2 Secondary Cities
8.6.3 Rural & Remote Areas
8.6.4 Nationwide Services
8.6.5 Others

8.7 By Customer Segment

8.7.1 Individual Pet Owners
8.7.2 Corporate Clients (Farms, Zoos, Kennels)
8.7.3 Veterinary Practices
8.7.4 Animal Welfare Organizations
8.7.5 Others

9. Saudi Arabia Veterinary Telehealth Market Competitive Analysis

9.1 Market Share of Key Players

9.2 Cross Comparison of Key Players

9.2.1 Company Name
9.2.2 Company Size (Large, Medium, Small)
9.2.3 Number of Registered Veterinarians
9.2.4 Number of Active Users (Monthly/Annually)
9.2.5 Customer Acquisition Cost (CAC)
9.2.6 Average Revenue Per User (ARPU)
9.2.7 Customer Retention Rate (%)
9.2.8 Pricing Model (Subscription, Pay-Per-Consult, etc.)
9.2.9 Average Consultation Response Time
9.2.10 Market Penetration Rate (%)
9.2.11 Customer Satisfaction Score (NPS or Equivalent)
9.2.12 Platform Uptime (%)
9.2.13 Geographic Coverage (Cities/Regions Served)
9.2.14 Regulatory Compliance Certifications
9.2.15 Partnerships with Local Clinics or Pharmacies

9.3 SWOT Analysis of Top Players

9.4 Pricing Analysis

9.5 Detailed Profile of Major Companies

9.5.1 VetWork
9.5.2 PetWell
9.5.3 Altibbi Vet
9.5.4 Vetwork Arabia
9.5.5 FirstVet
9.5.6 Vetster
9.5.7 Petriage
9.5.8 TeleVet
9.5.9 PawSquad
9.5.10 Vetsie
9.5.11 VetNOW
9.5.12 FidoCure
9.5.13 PetConnect
9.5.14 VetLink
9.5.15 Animalia

10. Saudi Arabia Veterinary Telehealth Market End-User Analysis

10.1 Procurement Behavior of Key Ministries

10.1.1 Budget Allocation for Veterinary Services
10.1.2 Decision-Making Processes
10.1.3 Preferred Service Providers
10.1.4 Evaluation Criteria

10.2 Corporate Spend on Infrastructure & Energy

10.2.1 Investment in Telehealth Infrastructure
10.2.2 Spending on Technology Upgrades
10.2.3 Budget for Training and Development
10.2.4 Others

10.3 Pain Point Analysis by End-User Category

10.3.1 Accessibility Issues
10.3.2 Cost Concerns
10.3.3 Quality of Service
10.3.4 Others

10.4 User Readiness for Adoption

10.4.1 Awareness Levels
10.4.2 Technological Proficiency
10.4.3 Trust in Telehealth Services
10.4.4 Others

10.5 Post-Deployment ROI and Use Case Expansion

10.5.1 Measurement of ROI
10.5.2 Expansion Opportunities
10.5.3 User Feedback Mechanisms
10.5.4 Others

11. Saudi Arabia Veterinary Telehealth Market Future Size, 2025-2030

11.1 By Value

11.2 By Volume

11.3 By Average Selling Price


Go-To-Market Strategy Phase

1. Whitespace Analysis + Business Model Canvas

1.1 Market Gaps Identification

1.2 Business Model Development


2. Marketing and Positioning Recommendations

2.1 Branding Strategies

2.2 Product USPs


3. Distribution Plan

3.1 Urban Retail vs Rural NGO Tie-ups


4. Channel & Pricing Gaps

4.1 Underserved Routes

4.2 Pricing Bands


5. Unmet Demand & Latent Needs

5.1 Category Gaps

5.2 Consumer Segments


6. Customer Relationship

6.1 Loyalty Programs

6.2 After-sales Service


7. Value Proposition

7.1 Sustainability

7.2 Integrated Supply Chains


8. Key Activities

8.1 Regulatory Compliance

8.2 Branding

8.3 Distribution Setup


9. Entry Strategy Evaluation

9.1 Domestic Market Entry Strategy

9.1.1 Product Mix
9.1.2 Pricing Band
9.1.3 Packaging

9.2 Export Entry Strategy

9.2.1 Target Countries
9.2.2 Compliance Roadmap

10. Entry Mode Assessment

10.1 JV

10.2 Greenfield

10.3 M&A

10.4 Distributor Model


11. Capital and Timeline Estimation

11.1 Capital Requirements

11.2 Timelines


12. Control vs Risk Trade-Off

12.1 Ownership vs Partnerships


13. Profitability Outlook

13.1 Breakeven Analysis

13.2 Long-term Sustainability


14. Potential Partner List

14.1 Distributors

14.2 JVs

14.3 Acquisition Targets


15. Execution Roadmap

15.1 Phased Plan for Market Entry

15.1.1 Market Setup
15.1.2 Market Entry
15.1.3 Growth Acceleration
15.1.4 Scale & Stabilize

15.2 Key Activities and Milestones

15.2.1 Milestone Planning

Research Methodology

ApproachModellingSample

Phase 1: Approach1

Desk Research

  • Analysis of veterinary telehealth adoption rates from government health reports
  • Review of academic journals and publications on telemedicine in veterinary practices
  • Examination of market reports from industry associations and veterinary organizations

Primary Research

  • Interviews with veterinarians utilizing telehealth services in Saudi Arabia
  • Surveys with pet owners regarding their experiences and preferences for telehealth
  • Focus groups with veterinary clinic managers to understand operational challenges

Validation & Triangulation

  • Cross-validation of findings through multiple data sources including government and private sector reports
  • Triangulation of qualitative insights from interviews with quantitative data from surveys
  • Sanity checks through expert panels comprising veterinary professionals and telehealth specialists

Phase 2: Market Size Estimation1

Top-down Assessment

  • Estimation of total veterinary care expenditure in Saudi Arabia as a baseline
  • Segmentation of telehealth services by type (consultations, follow-ups, etc.)
  • Incorporation of demographic data on pet ownership and veterinary service usage

Bottom-up Modeling

  • Collection of service pricing data from leading telehealth platforms
  • Estimation of average consultation volumes per veterinary practice
  • Calculation of revenue potential based on service uptake rates among pet owners

Forecasting & Scenario Analysis

  • Multi-factor regression analysis incorporating pet ownership trends and technology adoption rates
  • Scenario modeling based on regulatory changes and market entry of new telehealth providers
  • Development of baseline, optimistic, and pessimistic forecasts through 2030

Phase 3: CATI Sample Composition1

Scope Item/SegmentSample SizeTarget Respondent Profiles
Veterinary Clinics Offering Telehealth80Veterinarians, Clinic Owners
Pet Owners Utilizing Telehealth Services120Pet Owners, Animal Caregivers
Telehealth Technology Providers40Product Managers, Business Development Executives
Regulatory Bodies on Veterinary Practices20Policy Makers, Regulatory Officers
Veterinary Associations and Organizations40Association Leaders, Veterinary Educators

Frequently Asked Questions

What is the current value of the Saudi Arabia Veterinary Telehealth Market?

The Saudi Arabia Veterinary Telehealth Market is valued at approximately USD 0.9 million, reflecting a growing trend towards digital health solutions and increased pet ownership, particularly accelerated by the COVID-19 pandemic.

What factors are driving the growth of veterinary telehealth in Saudi Arabia?

Which cities are leading in the Saudi Arabia Veterinary Telehealth Market?

What types of services are offered in the Saudi Arabia Veterinary Telehealth Market?

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