United States Hospitality Industry Market

United States Hospitality Market, valued at USD 780 Bn, is recovering with rising domestic and business travel, online platforms, and sustainability focus for future growth.

Region:North America

Author(s):Geetanshi

Product Code:KRAD0079

Pages:87

Published On:August 2025

About the Report

Base Year 2024

United States Hospitality Industry Market Overview

  • The United States Hospitality Industry Market is valued at USD 780 billion, based on a five-year historical analysis. This figure reflects total guest spending across lodging, transportation, retail, restaurants, and other expenditures in local economies at U.S. hotels, with the market showing steady recovery and growth following the pandemic. Growth is primarily driven by a resurgence in travel demand, increased consumer spending on leisure activities, and the ongoing expansion of online booking platforms, which continue to enhance accessibility and convenience for travelers.
  • Key cities dominating the market include New York, Las Vegas, and Orlando. These cities attract millions of tourists annually due to their iconic attractions, vibrant nightlife, and extensive entertainment options, making them prime locations for hospitality services.
  • Recent legislative and regulatory focus in the United States has emphasized sustainable tourism and responsible business practices. While there is no record of a federal "Travel and Tourism Act" implemented in 2023, several states and local governments have introduced sustainability initiatives and incentives for hospitality businesses to adopt eco-friendly operations and invest in local communities, aligning with broader industry trends toward environmental stewardship and community engagement.
United States Hospitality Industry Market Size

United States Hospitality Industry Market Segmentation

By Type:The hospitality industry can be segmented into various types, including hotels, motels, resorts, bed and breakfasts, hostels, vacation rentals, extended-stay hotels, boutique & lifestyle hotels, serviced apartments, and others. Each type caters to different consumer preferences and needs, influencing their market presence and growth potential. Hotels and resorts remain the largest segments, driven by both business and leisure travel, while vacation rentals and boutique hotels are experiencing notable growth due to changing traveler preferences and the rise of alternative accommodation platforms.

United States Hospitality Industry Market segmentation by Type.

By End-User:The hospitality industry serves various end-users, including business travelers, leisure travelers, group travelers, event attendees, and long-term guests (corporate/relocation). Each segment has distinct needs and preferences, shaping the services and offerings provided by hospitality businesses. Leisure travelers constitute the largest share, reflecting the ongoing strength of domestic tourism and pent-up demand for travel experiences.

United States Hospitality Industry Market segmentation by End-User.

United States Hospitality Industry Market Competitive Landscape

The United States Hospitality Industry Market is characterized by a dynamic mix of regional and international players. Leading participants such as Marriott International, Inc., Hilton Worldwide Holdings Inc., Hyatt Hotels Corporation, InterContinental Hotels Group PLC (IHG Hotels & Resorts), Wyndham Hotels & Resorts, Inc., Choice Hotels International, Inc., Best Western Hotels & Resorts, Accor S.A., Radisson Hotel Group, Extended Stay America, Inc., La Quinta by Wyndham, Omni Hotels & Resorts, Four Seasons Hotels and Resorts, The Ritz-Carlton Hotel Company, L.L.C., Kimpton Hotels & Restaurants, Drury Hotels Company, LLC, G6 Hospitality LLC (Motel 6, Studio 6), Aimbridge Hospitality, Host Hotels & Resorts, Inc., Airbnb, Inc. contribute to innovation, geographic expansion, and service delivery in this space.

Marriott International, Inc.

1927

Bethesda, Maryland

Hilton Worldwide Holdings Inc.

1919

McLean, Virginia

Hyatt Hotels Corporation

1957

Chicago, Illinois

InterContinental Hotels Group PLC

2003

Denham, England

Wyndham Hotels & Resorts, Inc.

2018

Parsippany, New Jersey

Company

Establishment Year

Headquarters

Group Size (Large, Medium, or Small as per industry convention)

Number of Properties (U.S. and Global)

Number of Rooms (U.S. and Global)

Occupancy Rate (%)

Average Daily Rate (ADR, USD)

Revenue Per Available Room (RevPAR, USD)

United States Hospitality Industry Market Industry Analysis

Growth Drivers

  • Increasing Domestic Travel:The United States has seen a significant rise in domestic travel, with over 2.5 billion trips taken in future, according to the U.S. Travel Association. This trend is expected to continue, driven by a growing preference for local experiences and the convenience of road trips. The average American household spent approximately $2,200 on travel in future, indicating a robust willingness to invest in leisure activities, which directly benefits the hospitality sector.
  • Rise in Business Travel:Business travel in the U.S. is projected to reach $200 billion in future, reflecting a recovery from pandemic lows. The increase in corporate spending on travel is fueled by the resurgence of in-person meetings and conferences, with 75% of companies planning to increase their travel budgets. This growth is vital for hotels and related services, as business travelers typically spend 3 times more than leisure travelers, significantly boosting revenue.
  • Growth of Online Booking Platforms:The online travel booking market in the U.S. is expected to surpass $120 billion in future, driven by the convenience and accessibility of digital platforms. With over 65% of travelers preferring to book accommodations online, platforms like Expedia and Airbnb are reshaping consumer behavior. This shift not only increases competition but also enhances visibility for hospitality providers, allowing them to reach a broader audience and optimize occupancy rates.

Market Challenges

  • Labor Shortages:The hospitality industry is grappling with a significant labor shortage, with an estimated 1.5 million positions unfilled in future. This shortage is exacerbated by rising wages and a lack of skilled workers, leading to increased operational costs. Many establishments are struggling to maintain service quality, which can negatively impact customer satisfaction and retention, ultimately affecting profitability in a highly competitive market.
  • Economic Uncertainty:Economic fluctuations pose a considerable challenge to the hospitality industry, with inflation rates projected to remain around 3.5% in future. This uncertainty affects consumer spending habits, leading to reduced discretionary spending on travel and accommodations. Additionally, geopolitical tensions and potential recessions can further dampen travel demand, making it crucial for hospitality businesses to adapt their strategies to navigate these economic headwinds effectively.

United States Hospitality Industry Market Future Outlook

The future of the U.S. hospitality industry appears promising, driven by evolving consumer preferences and technological advancements. As travelers increasingly seek personalized experiences, businesses must adapt by leveraging data analytics to enhance service offerings. Additionally, the integration of sustainable practices is becoming essential, as consumers prioritize eco-friendly options. The industry's ability to innovate and respond to these trends will be critical in maintaining competitiveness and ensuring long-term growth in a dynamic market landscape.

Market Opportunities

  • Technological Advancements:The adoption of AI and machine learning in hospitality operations presents a significant opportunity. By automating processes and enhancing customer interactions, businesses can improve efficiency and customer satisfaction. For instance, chatbots can handle inquiries 24/7, reducing operational costs while providing timely service, which is crucial in a competitive environment.
  • Sustainable Practices:Implementing sustainable practices can attract environmentally conscious consumers. The market for eco-friendly accommodations is growing, with 75% of travelers willing to pay more for sustainable options. By investing in green technologies and practices, hospitality businesses can not only reduce their carbon footprint but also enhance their brand image, appealing to a broader customer base.

Scope of the Report

SegmentSub-Segments
By Type

Hotels

Motels

Resorts

Bed and Breakfasts

Hostels

Vacation Rentals

Extended-Stay Hotels

Boutique & Lifestyle Hotels

Serviced Apartments

Others

By End-User

Business Travelers

Leisure Travelers

Group Travelers

Event Attendees

Long-Term Guests (Corporate/Relocation)

By Service Type

Room Service

Food and Beverage Services

Event Hosting Services

Concierge Services

Wellness & Spa Services

By Booking Channel

Online Travel Agencies (OTAs)

Direct Bookings (Brand Website/App)

Travel Agents

Corporate Bookings

Alternative Accommodation Platforms (e.g., Airbnb, Vrbo)

By Location

Urban Areas

Suburban Areas

Rural Areas

Tourist Destinations

Airport Hotels

By Price Range

Budget

Mid-Range

Upscale

Luxury

By Customer Demographics

Families

Couples

Solo Travelers

Business Professionals

Seniors

Gen Z & Millennials

Key Target Audience

Investors and Venture Capitalist Firms

Government and Regulatory Bodies (e.g., U.S. Department of Commerce, U.S. Small Business Administration)

Hospitality Management Companies

Real Estate Investment Trusts (REITs)

Tourism Boards and Destination Marketing Organizations

Franchise Owners and Operators

Hospitality Technology Solution Providers

Insurance Companies Specializing in Hospitality

Players Mentioned in the Report:

Marriott International, Inc.

Hilton Worldwide Holdings Inc.

Hyatt Hotels Corporation

InterContinental Hotels Group PLC (IHG Hotels & Resorts)

Wyndham Hotels & Resorts, Inc.

Choice Hotels International, Inc.

Best Western Hotels & Resorts

Accor S.A.

Radisson Hotel Group

Extended Stay America, Inc.

La Quinta by Wyndham

Omni Hotels & Resorts

Four Seasons Hotels and Resorts

The Ritz-Carlton Hotel Company, L.L.C.

Kimpton Hotels & Restaurants

Drury Hotels Company, LLC

G6 Hospitality LLC (Motel 6, Studio 6)

Aimbridge Hospitality

Host Hotels & Resorts, Inc.

Airbnb, Inc.

Table of Contents

Market Assessment Phase

1. Executive Summary and Approach


2. United States Hospitality Industry Market Overview

2.1 Key Insights and Strategic Recommendations

2.2 United States Hospitality Industry Market Overview

2.3 Definition and Scope

2.4 Evolution of Market Ecosystem

2.5 Timeline of Key Regulatory Milestones

2.6 Value Chain & Stakeholder Mapping

2.7 Business Cycle Analysis

2.8 Policy & Incentive Landscape


3. United States Hospitality Industry Market Analysis

3.1 Growth Drivers

3.1.1 Increasing Domestic Travel
3.1.2 Rise in Business Travel
3.1.3 Growth of Online Booking Platforms
3.1.4 Expansion of Hospitality Services

3.2 Market Challenges

3.2.1 Labor Shortages
3.2.2 Economic Uncertainty
3.2.3 Regulatory Compliance Costs
3.2.4 Competition from Alternative Accommodations

3.3 Market Opportunities

3.3.1 Technological Advancements
3.3.2 Sustainable Practices
3.3.3 Expansion into Emerging Markets
3.3.4 Enhanced Customer Experience Initiatives

3.4 Market Trends

3.4.1 Personalization of Services
3.4.2 Integration of Smart Technologies
3.4.3 Focus on Health and Safety
3.4.4 Growth of Experiential Travel

3.5 Government Regulation

3.5.1 Health and Safety Regulations
3.5.2 Labor Laws
3.5.3 Environmental Regulations
3.5.4 Tax Incentives for Hospitality Investments

4. SWOT Analysis


5. Stakeholder Analysis


6. Porter's Five Forces Analysis


7. United States Hospitality Industry Market Market Size, 2019-2024

7.1 By Value

7.2 By Volume

7.3 By Average Selling Price


8. United States Hospitality Industry Market Segmentation

8.1 By Type

8.1.1 Hotels
8.1.2 Motels
8.1.3 Resorts
8.1.4 Bed and Breakfasts
8.1.5 Hostels
8.1.6 Vacation Rentals
8.1.7 Extended-Stay Hotels
8.1.8 Boutique & Lifestyle Hotels
8.1.9 Serviced Apartments
8.1.10 Others

8.2 By End-User

8.2.1 Business Travelers
8.2.2 Leisure Travelers
8.2.3 Group Travelers
8.2.4 Event Attendees
8.2.5 Long-Term Guests (Corporate/Relocation)

8.3 By Service Type

8.3.1 Room Service
8.3.2 Food and Beverage Services
8.3.3 Event Hosting Services
8.3.4 Concierge Services
8.3.5 Wellness & Spa Services

8.4 By Booking Channel

8.4.1 Online Travel Agencies (OTAs)
8.4.2 Direct Bookings (Brand Website/App)
8.4.3 Travel Agents
8.4.4 Corporate Bookings
8.4.5 Alternative Accommodation Platforms (e.g., Airbnb, Vrbo)

8.5 By Location

8.5.1 Urban Areas
8.5.2 Suburban Areas
8.5.3 Rural Areas
8.5.4 Tourist Destinations
8.5.5 Airport Hotels

8.6 By Price Range

8.6.1 Budget
8.6.2 Mid-Range
8.6.3 Upscale
8.6.4 Luxury

8.7 By Customer Demographics

8.7.1 Families
8.7.2 Couples
8.7.3 Solo Travelers
8.7.4 Business Professionals
8.7.5 Seniors
8.7.6 Gen Z & Millennials

9. United States Hospitality Industry Market Competitive Analysis

9.1 Market Share of Key Players

9.2 Cross Comparison of Key Players

9.2.1 Company Name
9.2.2 Group Size (Large, Medium, or Small as per industry convention)
9.2.3 Number of Properties (U.S. and Global)
9.2.4 Number of Rooms (U.S. and Global)
9.2.5 Occupancy Rate (%)
9.2.6 Average Daily Rate (ADR, USD)
9.2.7 Revenue Per Available Room (RevPAR, USD)
9.2.8 Market Share (%)
9.2.9 Customer Satisfaction Score (e.g., J.D. Power, TripAdvisor)
9.2.10 Loyalty Program Membership (U.S. and Global)
9.2.11 Market Penetration Rate
9.2.12 Pricing Strategy (e.g., Dynamic, Value-Based)
9.2.13 Employee Turnover Rate (%)
9.2.14 Average Length of Stay (Nights)
9.2.15 Sustainability/ESG Ratings

9.3 SWOT Analysis of Top Players

9.4 Pricing Analysis

9.5 Detailed Profile of Major Companies

9.5.1 Marriott International, Inc.
9.5.2 Hilton Worldwide Holdings Inc.
9.5.3 Hyatt Hotels Corporation
9.5.4 InterContinental Hotels Group PLC (IHG Hotels & Resorts)
9.5.5 Wyndham Hotels & Resorts, Inc.
9.5.6 Choice Hotels International, Inc.
9.5.7 Best Western Hotels & Resorts
9.5.8 Accor S.A.
9.5.9 Radisson Hotel Group
9.5.10 Extended Stay America, Inc.
9.5.11 La Quinta by Wyndham
9.5.12 Omni Hotels & Resorts
9.5.13 Four Seasons Hotels and Resorts
9.5.14 The Ritz-Carlton Hotel Company, L.L.C.
9.5.15 Kimpton Hotels & Restaurants
9.5.16 Drury Hotels Company, LLC
9.5.17 G6 Hospitality LLC (Motel 6, Studio 6)
9.5.18 Aimbridge Hospitality
9.5.19 Host Hotels & Resorts, Inc.
9.5.20 Airbnb, Inc.

10. United States Hospitality Industry Market End-User Analysis

10.1 Procurement Behavior of Key Ministries

10.1.1 Government Travel Policies
10.1.2 Budget Allocations for Travel
10.1.3 Preferred Vendor Lists

10.2 Corporate Spend on Infrastructure & Energy

10.2.1 Investment in Sustainable Practices
10.2.2 Budget for Renovations and Upgrades
10.2.3 Spending on Technology Integration

10.3 Pain Point Analysis by End-User Category

10.3.1 Cost Management
10.3.2 Service Quality Expectations
10.3.3 Accessibility Issues

10.4 User Readiness for Adoption

10.4.1 Technology Adoption Rates
10.4.2 Training and Support Needs

10.5 Post-Deployment ROI and Use Case Expansion

10.5.1 Measurement of Customer Satisfaction
10.5.2 Analysis of Repeat Business
10.5.3 Evaluation of Operational Efficiency

11. United States Hospitality Industry Market Future Size, 2025-2030

11.1 By Value

11.2 By Volume

11.3 By Average Selling Price


Go-To-Market Strategy Phase

1. Whitespace Analysis + Business Model Canvas

1.1 Market Gaps Identification

1.2 Value Proposition Development

1.3 Revenue Streams Analysis

1.4 Customer Segmentation

1.5 Key Partnerships

1.6 Cost Structure Analysis

1.7 Competitive Advantage


2. Marketing and Positioning Recommendations

2.1 Branding Strategies

2.2 Product USPs

2.3 Target Audience Identification

2.4 Marketing Channels

2.5 Promotional Strategies

2.6 Customer Engagement Tactics


3. Distribution Plan

3.1 Urban Retail Strategies

3.2 Rural NGO Tie-Ups

3.3 Online Distribution Channels

3.4 Partnerships with Travel Agencies

3.5 Direct Sales Approaches


4. Channel & Pricing Gaps

4.1 Underserved Routes

4.2 Pricing Bands Analysis

4.3 Competitor Pricing Strategies

4.4 Customer Price Sensitivity


5. Unmet Demand & Latent Needs

5.1 Category Gaps

5.2 Consumer Segments

5.3 Emerging Trends

5.4 Customer Feedback Analysis


6. Customer Relationship

6.1 Loyalty Programs

6.2 After-Sales Service

6.3 Customer Feedback Mechanisms

6.4 Engagement Strategies


7. Value Proposition

7.1 Sustainability Initiatives

7.2 Integrated Supply Chains

7.3 Unique Selling Points

7.4 Customer-Centric Approaches


8. Key Activities

8.1 Regulatory Compliance

8.2 Branding Efforts

8.3 Distribution Setup

8.4 Staff Training Programs


9. Entry Strategy Evaluation

9.1 Domestic Market Entry Strategy

9.1.1 Product Mix
9.1.2 Pricing Band
9.1.3 Packaging Strategies

9.2 Export Entry Strategy

9.2.1 Target Countries
9.2.2 Compliance Roadmap

10. Entry Mode Assessment

10.1 Joint Ventures

10.2 Greenfield Investments

10.3 Mergers & Acquisitions

10.4 Distributor Model


11. Capital and Timeline Estimation

11.1 Capital Requirements

11.2 Timelines for Implementation


12. Control vs Risk Trade-Off

12.1 Ownership vs Partnerships


13. Profitability Outlook

13.1 Breakeven Analysis

13.2 Long-Term Sustainability


14. Potential Partner List

14.1 Distributors

14.2 Joint Ventures

14.3 Acquisition Targets


15. Execution Roadmap

15.1 Phased Plan for Market Entry

15.1.1 Market Setup
15.1.2 Market Entry
15.1.3 Growth Acceleration
15.1.4 Scale & Stabilize

15.2 Key Activities and Milestones

15.2.1 Milestone Planning
15.2.2 Activity Scheduling

Research Methodology

ApproachModellingSample

Phase 1: Approach1

Desk Research

  • Analysis of industry reports from the American Hotel and Lodging Association (AHLA)
  • Review of government publications and statistics from the U.S. Bureau of Labor Statistics (BLS)
  • Examination of market trends and forecasts from hospitality-focused research firms

Primary Research

  • Interviews with hotel managers and owners across various segments (luxury, midscale, budget)
  • Surveys targeting hospitality consultants and industry analysts
  • Focus groups with guests to understand preferences and satisfaction levels

Validation & Triangulation

  • Cross-validation of findings with data from industry associations and trade publications
  • Triangulation of insights from primary interviews with secondary data sources
  • Sanity checks through expert panel reviews comprising industry veterans

Phase 2: Market Size Estimation1

Top-down Assessment

  • Estimation of total revenue generated by the U.S. hospitality industry based on national tourism statistics
  • Segmentation of market size by hotel type, geographic region, and service offerings
  • Incorporation of trends in domestic and international travel patterns

Bottom-up Modeling

  • Collection of financial data from leading hotel chains to establish revenue benchmarks
  • Operational cost analysis based on average daily rates (ADR) and occupancy rates
  • Volume x revenue basis for different service categories (lodging, food & beverage, events)

Forecasting & Scenario Analysis

  • Multi-factor regression analysis incorporating economic indicators and consumer spending trends
  • Scenario modeling based on potential impacts of economic downturns and recovery phases
  • Baseline, optimistic, and pessimistic projections through 2030, considering emerging trends

Phase 3: CATI Sample Composition1

Scope Item/SegmentSample SizeTarget Respondent Profiles
Luxury Hotel Segment100General Managers, Marketing Directors
Midscale Hotel Operations80Operations Managers, Front Desk Supervisors
Budget Hotel Insights70Franchise Owners, Revenue Managers
Food & Beverage Services50Executive Chefs, F&B Managers
Event Management in Hospitality60Event Coordinators, Sales Managers

Frequently Asked Questions

What is the current value of the United States Hospitality Industry Market?

The United States Hospitality Industry Market is valued at approximately USD 780 billion, reflecting total guest spending across various sectors, including lodging, transportation, and dining. This figure indicates a steady recovery and growth following the pandemic, driven by increased travel demand.

Which cities are the largest markets for the hospitality industry in the U.S.?

What are the main segments of the U.S. hospitality industry?

What are the primary growth drivers for the U.S. hospitality industry?

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