Top 10 Multi Brand Vehicle Service Companies in UAE: Ken Research

Overview of UAE Four Wheeler aftermarket service industry

“UAE Automotive Aftermarket Service Industry Outlook to 2026: Driven by increasing number of startups and consumers’ shifting preference towards online and organized sector” The Four Wheeler Aftermarket service industry in UAE recorded a CAGR of ~xx% on the basis of revenue in between 2016 and 2021. The Industry is currently in a Stagnant Growth phase, where neither much growth nor a decline has happened.

The market growth can be attributed to the rapidly expanding automobile industry and enhanced focus of the automobile drivers on boosting their vehicle performance and efficiency in terms of exhaust sound, speed, and appearance parameters. Rising consumer awareness regarding repair and proper maintenance of vehicles and growing need for long-distance vehicles are fuelling the market growth.

The rapid adoption of online platforms by the market players and the use of advanced software and technologies create lucrative growth opportunities for the UAE automotive aftermarket. Due to the stable fuel prices and high disposable income, there is high demand for private vehicles among consumers. Consumers are moving towards increased convenience and comfort and are availing of the aftermarket services through the online sales platform.

There has been a shift towards usage of private transportation which can be seen from increased vehicle usage in 2021. Advent of online portal distributing aftermarket components and companies shifting to the digital platforms is one of the driving factors for the growth.

Due to the economic pressures, it is expected that consumers are postponing their new car purchases for the next few years which would increase the average age of a vehicle, this would result as a positive gain for the aftermarket service industry. People’s behaviour is now shifting towards Online and Organised sector due to convenience, comfort and reliability, and more Startups are coming up with these solutions of providing services for four-wheeler Aftermarket.

UAE Four Wheeler Aftermarket Service Industry Size, 2016-2021

Four Wheeler aftermarket services industry in UAE generated a revenue of USD xx million in FY’21 growing at a CAGR of xx% during FY’16 and FY’21.

The Industry is currently in a Stagnant Growth phase, where neither much growth nor a decline has happened.

Overall, from an Organised to the unorganised sector, Industry has seen some growth where new Startups like Carcility, Mysyara are coming into picture

Traditional players like AG cars, Auto trust, Auto Central, Gargashauto, etc are being aggressive with their approaches too.

The number of vehicles serviced in UAE stood at xx Units in FY’21 with a growth rate of xx% from FY’20 growing at a CAGR of xx% during FY’16 and FY’21. People’s behaviour is now shifting towards Online and Organised sector due to convenience, comfort and reliability, and more Startups are coming up with these solutions of providing services for four-wheeler Aftermarket.

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UAE Four Wheeler Aftermarket Service Industry segmentation, 2016-2021

By Type of Workshop: Multi-brand workshops dominated the aftermarket service industry in 2021 with a share of xx% as compared to OEMs. Consumers preferred multi-brand workshops for servicing and maintenance requirements of their vehicles due to its ease of access and general availability coupled with lower priced services they offer.

By Type of Vehicle: Revenue generated from aftermarket services by Sedans and SUVs accounted for a cumulative share of xx% in 2021 as compared to other type of vehicles

By Type of Multibrand: Revenue generated from aftermarket services through organized multi-brand workshops

By Age of Car: Revenue generated by cars within the age of 8-13 years contributed to a maximum share of XX% as compared to cars within other brackets

By Region: Dubai dominated the four wheeler aftermarket in UAE with a share of xx% in 2021 on the basis of revenue generated and with a share of xx% on the basis of number of workshops present. The northern emirates which include Fujairah, Ajman, Ras al-Khaimah, and Umm Al Quwain generated a revenue of USD xx Mn capturing a market share of xx%.

By Booking Mode: Due to the large presence of organized players in UAE, online booking mode was the preferred choice of consumers as they conducted workshops only through online booking as of 2021. The majority of the retailers are shifting towards the online sales platform to expand the consumer base and reach remote locations.

By Car Brand: Toyota dominates the UAE Four Wheeler Aftermarket Services by contributing xx% of the total revenue amounting to USD xx Mn. Toyota, Nissan and Mitsubishi capturing ~xx% of the total revenue generated from four wheeler aftermarket services in UAE.

By Service Split: Revenue generated from Non-Crash Repair Services stood at USD xx million, accounting for the highest share of xx% in 2021. Oil change, engine oil filter, tire and battery replacement among others form the major components of mechanical and electrical services. Unorganized Multi Brand workshops offer services like oil & filter change, lubricants etc. and other mechanical works like bumper fitting, A/C services, Accidental repair etc.

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