Philippines Social Commerce Market Report Size Share Growth Drivers Trends Opportunities & Forecast 2025–2030

The Philippines social commerce market, valued at USD 2.3 billion, is expanding due to high internet and social media adoption, featuring segments like apparel and B2C models.

Region:Asia

Author(s):Rebecca

Product Code:KRAB2271

Pages:84

Published On:January 2026

About the Report

Base Year 2025

Philippines Social Commerce Market Overview

  • The Philippines Social Commerce Market is valued at USD 2.3 billion, based on a five-year historical analysis. This growth is primarily driven by the increasing penetration of smartphones and social media platforms, which facilitate seamless online shopping experiences, with the country reaching about 86.98 million internet users and over 84 million social media users. The rise of digital payment solutions, including e-wallets and account-to-account transfers, together with live-stream commerce, influencer-led shopping, and AI-driven personalization, has also significantly contributed to the market's expansion.
  • Metro Manila, Cebu, and Davao are the dominant cities in the Philippines Social Commerce Market. Metro Manila, being the capital and primary economic hub, has a high concentration of internet users and e-commerce activities, and accounts for a leading share of social commerce transactions among tier?1 cities. Cebu and Davao follow closely due to their growing urbanization, expanding middle-class population, and increasing disposable incomes, making them attractive markets for social commerce and key contributors to the gross merchandise value generated in tier?2 locations.
  • The legal framework governing social commerce in the Philippines is anchored in Republic Act No. 8792, the Electronic Commerce Act of 2000, issued by the Congress of the Philippines, and further operationalized through the Department of Trade and Industry’s E?Commerce Philippines 2022 Roadmap and subsequent implementing guidelines. This legislation and policy framework establishes rules for the legal recognition of electronic documents and electronic signatures, sets out obligations for online service providers, and reinforces consumer protection in digital transactions, thereby enhancing trust and security in social commerce activities.
Philippines Social Commerce Market Size

Philippines Social Commerce Market Segmentation

By Product Category:The product category segmentation of the Philippines Social Commerce Market includes various subsegments such as Apparel & Footwear, Beauty & Personal Care, Food & Grocery, Appliances & Electronics, Home & Living, Health Supplements & Wellness, Travel, Hospitality & Services, and Others. Among these, the Apparel & Footwear segment is currently dominating the market due to the rising fashion consciousness among consumers and the influence of social media trends. The convenience of online shopping for clothing and accessories has led to increased consumer spending in this category.

Philippines Social Commerce Market segmentation by Product Category.

By Business Model:The business model segmentation includes B2C (Business to Consumer), B2B (Business to Business), and C2C (Consumer to Consumer). The B2C model is leading the market, driven by the increasing number of online retailers and brands leveraging social media platforms to reach consumers directly. This model allows for personalized marketing strategies and direct engagement with customers, enhancing the shopping experience.

Philippines Social Commerce Market segmentation by Business Model.

Philippines Social Commerce Market Competitive Landscape

The Philippines Social Commerce Market is characterized by a dynamic mix of regional and international players. Leading participants such as Lazada Philippines, Shopee Philippines, Zalora Philippines, Facebook Marketplace, Instagram Shopping, TikTok Shop Philippines, GrabMart Philippines, GCash, Maya (formerly PayMaya), Carousell Philippines, Kumu, foodpanda Philippines, Lalamove Philippines, UnionBank of the Philippines, Metropolitan Bank & Trust Company (Metrobank) contribute to innovation, geographic expansion, and service delivery in this space.

Lazada Philippines

2012

Taguig, Philippines

Shopee Philippines

2015

Taguig, Philippines

Zalora Philippines

2012

Taguig, Philippines

Facebook Marketplace

2016

Menlo Park, California, USA

Instagram Shopping

2019

Menlo Park, California, USA

Company

Establishment Year

Headquarters

Group Size (Large, Medium, or Small as per industry convention)

Customer Acquisition Cost (CAC)

Average Order Value (AOV)

Gross Merchandise Value (GMV)

Conversion Rate

Customer Retention / Repeat Purchase Rate

Philippines Social Commerce Market Industry Analysis

Growth Drivers

  • Increasing Smartphone Penetration:As of future, the Philippines boasts a smartphone penetration rate of approximately 75%, translating to around 90 million users. This widespread access to smartphones facilitates seamless engagement with social commerce platforms. The World Bank reports that mobile internet subscriptions have surged to over 170 million, indicating a robust infrastructure that supports online shopping. This growth in smartphone usage is a critical driver, enabling consumers to access social commerce easily and enhancing overall market dynamics.
  • Rise of Social Media Usage:The Philippines ranks among the top countries globally for social media usage, with over 70 million active users in future. According to Statista, Filipinos spend an average of about 3 hours and 30 minutes daily on social media platforms. This high engagement level creates fertile ground for social commerce, as brands leverage these platforms for marketing and direct sales. The increasing integration of shopping features within social media apps further propels this trend, making it a significant growth driver in the market.
  • Growing Preference for Online Shopping:The online retail sector in the Philippines is projected to reach approximately $10–12 billion in future, reflecting a significant shift in consumer behavior. A report by the Philippine Statistics Authority indicates that online purchasing is widespread but no official proportion such as 60 percent can be confirmed. This trend is further supported by the rise of e-commerce platforms that cater to local preferences, driving the growth of social commerce as consumers increasingly turn to social media for their shopping needs.

Market Challenges

  • Intense Competition Among Platforms:The social commerce landscape in the Philippines is characterized by fierce competition, with major activity concentrated on a few large platforms rather than over 50 distinct platforms in future. Major players like Facebook Marketplace and Instagram Shopping dominate, making it challenging for new entrants to establish a foothold. This saturation leads to price wars and reduced profit margins, compelling businesses to innovate continuously to attract and retain customers, which can strain resources and operational capabilities.
  • Logistics and Delivery Challenges:The logistics infrastructure in the Philippines faces significant hurdles, but the claim that only 30% of the population has access to reliable delivery services cannot be confirmed from official sources. According to the Department of Trade and Industry and industry logistics assessments, delivery coverage has expanded nationwide, yet delays and high shipping costs remain prevalent, impacting customer satisfaction and retention. These logistical challenges hinder the growth of social commerce, as consumers may hesitate to purchase online due to concerns about delivery reliability and speed, affecting overall market performance.

Philippines Social Commerce Market Future Outlook

The future of social commerce in the Philippines appears promising, driven by technological advancements and evolving consumer preferences. As digital payment solutions become more accessible, the market is likely to witness increased transaction volumes. Additionally, the integration of augmented reality (AR) and virtual reality (VR) technologies into shopping experiences is expected to enhance consumer engagement. These trends, coupled with the growing influence of local influencers, will likely shape the landscape, fostering innovation and expanding market reach in the coming years.

Market Opportunities

  • Untapped Rural Markets:Approximately 47% of the Philippine population resides in rural areas, presenting a significant opportunity for social commerce platforms. With increasing internet access and smartphone usage, businesses can target these underserved markets, offering tailored products and services that cater to local needs. This expansion can drive revenue growth and enhance brand loyalty among rural consumers.
  • Collaborations with Local Influencers:The influencer marketing industry in the Philippines is projected to reach hundreds of millions of USD in future, but an exact figure such as USD 1 billion cannot be validated from official or industry-regulator data. Collaborating with local influencers can significantly enhance brand visibility and credibility in the social commerce space. By leveraging influencers' reach and trust among their followers, brands can effectively promote products, driving sales and fostering community engagement, which is crucial for long-term success.

Scope of the Report

SegmentSub-Segments
By Product Category

Apparel & Footwear

Beauty & Personal Care

Food & Grocery

Appliances & Electronics

Home & Living

Health Supplements & Wellness

Travel, Hospitality & Services

Others

By Business Model

B2C (Business to Consumer)

B2B (Business to Business)

C2C (Consumer to Consumer)

By Device Type

Mobile

Desktop/Laptop

By Platform Format

Video Commerce (Live & Short-Video)

Social Network–Led Commerce

Social Reselling

Group Buying & Deal Platforms

Product Review & Recommendation Platforms

By Payment Method

Credit Card

Debit Card

Bank Transfer

Prepaid Card

Digital & Mobile Wallets

Other Digital Payments

Cash

By Location of Transaction

Domestic

Cross-border

By City Tier

Tier-1 Cities

Tier-2 Cities

Tier-3 Cities

Key Target Audience

Investors and Venture Capitalist Firms

Government and Regulatory Bodies (e.g., Department of Trade and Industry, National Privacy Commission)

Social Media Platforms

E-commerce Platforms

Logistics and Delivery Service Providers

Payment Gateway Providers

Digital Marketing Agencies

Local Entrepreneurs and Small Business Owners

Players Mentioned in the Report:

Lazada Philippines

Shopee Philippines

Zalora Philippines

Facebook Marketplace

Instagram Shopping

TikTok Shop Philippines

GrabMart Philippines

GCash

Maya (formerly PayMaya)

Carousell Philippines

Kumu

foodpanda Philippines

Lalamove Philippines

UnionBank of the Philippines

Metropolitan Bank & Trust Company (Metrobank)

Table of Contents

Market Assessment Phase

1. Executive Summary and Approach


2. Philippines Social Commerce Market Overview

2.1 Key Insights and Strategic Recommendations

2.2 Philippines Social Commerce Market Overview

2.3 Definition and Scope

2.4 Evolution of Market Ecosystem

2.5 Timeline of Key Regulatory Milestones

2.6 Value Chain & Stakeholder Mapping

2.7 Business Cycle Analysis

2.8 Policy & Incentive Landscape


3. Philippines Social Commerce Market Analysis

3.1 Growth Drivers

3.1.1 Increasing smartphone penetration
3.1.2 Rise of social media usage
3.1.3 Growing preference for online shopping
3.1.4 Expansion of digital payment solutions

3.2 Market Challenges

3.2.1 Intense competition among platforms
3.2.2 Regulatory hurdles
3.2.3 Trust issues among consumers
3.2.4 Logistics and delivery challenges

3.3 Market Opportunities

3.3.1 Untapped rural markets
3.3.2 Collaborations with local influencers
3.3.3 Growth of niche markets
3.3.4 Integration of AR/VR in shopping experiences

3.4 Market Trends

3.4.1 Shift towards live shopping events
3.4.2 Increased focus on sustainability
3.4.3 Personalization of shopping experiences
3.4.4 Emergence of social commerce platforms

3.5 Government Regulation

3.5.1 Data privacy laws
3.5.2 E-commerce regulations
3.5.3 Consumer protection laws
3.5.4 Taxation policies for online sales

4. SWOT Analysis


5. Stakeholder Analysis


6. Porter's Five Forces Analysis


7. Philippines Social Commerce Market Market Size, 2019-2024

7.1 By Value

7.2 By Volume

7.3 By Average Selling Price


8. Philippines Social Commerce Market Segmentation

8.1 By Product Category

8.1.1 Apparel & Footwear
8.1.2 Beauty & Personal Care
8.1.3 Food & Grocery
8.1.4 Appliances & Electronics
8.1.5 Home & Living
8.1.6 Health Supplements & Wellness
8.1.7 Travel, Hospitality & Services
8.1.8 Others

8.2 By Business Model

8.2.1 B2C (Business to Consumer)
8.2.2 B2B (Business to Business)
8.2.3 C2C (Consumer to Consumer)

8.3 By Device Type

8.3.1 Mobile
8.3.2 Desktop/Laptop

8.4 By Platform Format

8.4.1 Video Commerce (Live & Short-Video)
8.4.2 Social Network–Led Commerce
8.4.3 Social Reselling
8.4.4 Group Buying & Deal Platforms
8.4.5 Product Review & Recommendation Platforms

8.5 By Payment Method

8.5.1 Credit Card
8.5.2 Debit Card
8.5.3 Bank Transfer
8.5.4 Prepaid Card
8.5.5 Digital & Mobile Wallets
8.5.6 Other Digital Payments
8.5.7 Cash

8.6 By Location of Transaction

8.6.1 Domestic
8.6.2 Cross-border

8.7 By City Tier

8.7.1 Tier-1 Cities
8.7.2 Tier-2 Cities
8.7.3 Tier-3 Cities

9. Philippines Social Commerce Market Competitive Analysis

9.1 Market Share of Key Players

9.2 Cross Comparison of Key Players

9.2.1 Company Name
9.2.2 Group Size (Large, Medium, or Small as per industry convention)
9.2.3 Customer Acquisition Cost (CAC)
9.2.4 Average Order Value (AOV)
9.2.5 Gross Merchandise Value (GMV)
9.2.6 Conversion Rate
9.2.7 Customer Retention / Repeat Purchase Rate
9.2.8 Customer Lifetime Value (CLV)
9.2.9 Marketing Spend as % of GMV
9.2.10 Return on Advertising Spend (ROAS)
9.2.11 Monthly Active Users (MAUs)
9.2.12 Take Rate / Commission Margin

9.3 SWOT Analysis of Top Players

9.4 Pricing Analysis

9.5 Detailed Profile of Major Companies

9.5.1 Lazada Philippines
9.5.2 Shopee Philippines
9.5.3 Zalora Philippines
9.5.4 Facebook Marketplace
9.5.5 Instagram Shopping
9.5.6 TikTok Shop Philippines
9.5.7 GrabMart Philippines
9.5.8 GCash
9.5.9 Maya (formerly PayMaya)
9.5.10 Carousell Philippines
9.5.11 Kumu
9.5.12 foodpanda Philippines
9.5.13 Lalamove Philippines
9.5.14 UnionBank of the Philippines
9.5.15 Metropolitan Bank & Trust Company (Metrobank)

10. Philippines Social Commerce Market End-User Analysis

10.1 Procurement Behavior of Key Ministries

10.1.1 Ministry of Trade and Industry
10.1.2 Department of Information and Communications Technology
10.1.3 Department of Social Welfare and Development

10.2 Corporate Spend on Infrastructure & Energy

10.2.1 E-commerce Infrastructure
10.2.2 Digital Payment Systems
10.2.3 Logistics and Delivery Services

10.3 Pain Point Analysis by End-User Category

10.3.1 Individual Consumers
10.3.2 Small Businesses
10.3.3 Large Enterprises

10.4 User Readiness for Adoption

10.4.1 Awareness of Social Commerce
10.4.2 Trust in Online Transactions
10.4.3 Accessibility of Technology

10.5 Post-Deployment ROI and Use Case Expansion

10.5.1 Measurement of ROI
10.5.2 Expansion into New Categories
10.5.3 Customer Feedback Integration

11. Philippines Social Commerce Market Future Size, 2025-2030

11.1 By Value

11.2 By Volume

11.3 By Average Selling Price


Go-To-Market Strategy Phase

1. Whitespace Analysis + Business Model Canvas

1.1 Market Gaps Identification

1.2 Business Model Development


2. Marketing and Positioning Recommendations

2.1 Branding Strategies

2.2 Product USPs


3. Distribution Plan

3.1 Urban Retail vs Rural NGO Tie-ups


4. Channel & Pricing Gaps

4.1 Underserved Routes

4.2 Pricing Bands


5. Unmet Demand & Latent Needs

5.1 Category Gaps

5.2 Consumer Segments


6. Customer Relationship

6.1 Loyalty Programs

6.2 After-sales Service


7. Value Proposition

7.1 Sustainability

7.2 Integrated Supply Chains


8. Key Activities

8.1 Regulatory Compliance

8.2 Branding

8.3 Distribution Setup


9. Entry Strategy Evaluation

9.1 Domestic Market Entry Strategy

9.1.1 Product Mix
9.1.2 Pricing Band
9.1.3 Packaging

9.2 Export Entry Strategy

9.2.1 Target Countries
9.2.2 Compliance Roadmap

10. Entry Mode Assessment

10.1 JV

10.2 Greenfield

10.3 M&A

10.4 Distributor Model


11. Capital and Timeline Estimation

11.1 Capital Requirements

11.2 Timelines


12. Control vs Risk Trade-Off

12.1 Ownership vs Partnerships


13. Profitability Outlook

13.1 Breakeven Analysis

13.2 Long-term Sustainability


14. Potential Partner List

14.1 Distributors

14.2 JVs

14.3 Acquisition Targets


15. Execution Roadmap

15.1 Phased Plan for Market Entry

15.1.1 Market Setup
15.1.2 Market Entry
15.1.3 Growth Acceleration
15.1.4 Scale & Stabilize

15.2 Key Activities and Milestones

15.2.1 Activity Planning
15.2.2 Milestone Tracking

Research Methodology

ApproachModellingSample

Phase 1: Approach1

Desk Research

  • Analysis of existing market reports and white papers on social commerce trends in the Philippines
  • Review of government publications and statistics related to e-commerce growth and digital adoption
  • Examination of social media usage statistics and consumer behavior studies specific to the Philippines

Primary Research

  • Interviews with key stakeholders in the social commerce ecosystem, including platform operators and brand managers
  • Surveys targeting consumers who engage in social commerce to understand purchasing behavior and preferences
  • Focus group discussions with small and medium enterprises (SMEs) utilizing social commerce for sales

Validation & Triangulation

  • Cross-validation of findings through comparison with international social commerce trends and local adaptations
  • Triangulation of data from consumer surveys, expert interviews, and secondary research findings
  • Sanity checks through feedback from industry experts and academic professionals in digital marketing

Phase 2: Market Size Estimation1

Top-down Assessment

  • Estimation of total e-commerce market size and segmentation of social commerce as a percentage of this market
  • Analysis of demographic data to identify key consumer segments driving social commerce growth
  • Incorporation of macroeconomic factors influencing consumer spending in the Philippines

Bottom-up Modeling

  • Collection of sales data from leading social commerce platforms operating in the Philippines
  • Estimation of average transaction values and frequency of purchases through social media channels
  • Analysis of user engagement metrics to project growth rates for social commerce transactions

Forecasting & Scenario Analysis

  • Development of growth scenarios based on varying levels of internet penetration and smartphone adoption
  • Scenario modeling considering potential regulatory changes affecting social commerce operations
  • Baseline, optimistic, and pessimistic forecasts for social commerce growth through 2030

Phase 3: CATI Sample Composition1

Scope Item/SegmentSample SizeTarget Respondent Profiles
Consumer Engagement in Social Commerce120Active Social Media Users, Online Shoppers
SME Participation in Social Commerce100Business Owners, Marketing Managers
Influencer Marketing Impact80Social Media Influencers, Brand Collaborators
Consumer Trust and Security Concerns100Online Shoppers, Digital Payment Users
Trends in Social Media Advertising90Digital Marketers, Advertising Executives

Frequently Asked Questions

What is the current value of the Philippines Social Commerce Market?

The Philippines Social Commerce Market is valued at approximately USD 2.3 billion, driven by the increasing smartphone penetration and social media usage, which facilitate seamless online shopping experiences for consumers across the country.

Which cities are the main contributors to the Philippines Social Commerce Market?

What are the key product categories in the Philippines Social Commerce Market?

What business models are prevalent in the Philippines Social Commerce Market?

Why Buy From Us?

Refine Robust Result (RRR) Framework
Refine Robust Result (RRR) Framework

What makes us stand out is that our consultants follow Robust, Refine and Result (RRR) methodology. Robust for clear definitions, approaches and sanity checking, Refine for differentiating respondents' facts and opinions, and Result for presenting data with story.

Our Reach Is Unmatched
Our Reach Is Unmatched

We have set a benchmark in the industry by offering our clients with syndicated and customized market research reports featuring coverage of entire market as well as meticulous research and analyst insights.

Shifting the Research Paradigm
Shifting the Research Paradigm

While we don't replace traditional research, we flip the method upside down. Our dual approach of Top Bottom & Bottom Top ensures quality deliverable by not just verifying company fundamentals but also looking at the sector and macroeconomic factors.

More Insights-Better Decisions
More Insights-Better Decisions

With one step in the future, our research team constantly tries to show you the bigger picture. We help with some of the tough questions you may encounter along the way: How is the industry positioned? Best marketing channel? KPI's of competitors? By aligning every element, we help maximize success.

Transparency and Trust
Transparency and Trust

Our report gives you instant access to the answers and sources that other companies might choose to hide. We elaborate each steps of research methodology we have used and showcase you the sample size to earn your trust.

Round the Clock Support
Round the Clock Support

If you need any support, we are here! We pride ourselves on universe strength, data quality, and quick, friendly, and professional service.

Why Clients Choose Us?

400000+
Reports in repository
150+
Consulting projects a year
100+
Analysts
8000+
Client Queries in 2022